2020 MAZDA MODEL 3 HATCHBACK Owners Manual (in English)

▼Mazda Radar Cruise Control
(MRCC) System Warnings*
The Mazda Radar Cruise Control (MRCC)
system warnings notify the driver of
system malfunctions and cautions on use
when required.
Check based on the beep sound.
Warning beep type Notification content
The beep sounds 1 time
while the Mazda Radar
Cruise Control (MRCC)
is operating The vehicle speed is
slower than 25 km/h (16
mph) and the Mazda Ra‐
dar Cruise Control
(MRCC) system has
been canceled.
The beep continues to
sound while the vehicle
is being driven. The distance between
your vehicle and the ve‐
hicle ahead is too close.
Check the safety of the
surrounding area and re‐
duce vehicle speed.
▼
Mazda Radar Cruise Control with
Stop & Go function (MRCC with
Stop & Go function) System
Wa r n i n g s
*
The Mazda Radar Cruise Control with
Stop & Go function (MRCC with Stop &
Go function) system w
arnings notify the
driver of system problems and precautions
on use when required. Check after hearing
a warning beep sound.
Warning beep type Notification content
The beep sounds 1 time
while the Mazda Radar
Cruise Control with Stop
& Go function (MRCC
with Stop & Go func‐
tion) is operating If a malfunction occurs
in the system, make sure
that the Mazda Radar
Cruise Control with Stop
& Go function (MRCC
with Stop & Go func‐
tion) has been canceled.
Warning beep type Notification content
The beep sounds inter‐
mittently while the vehi‐
cle is being driven. The distance between
your vehicle and the ve‐
hicle ahead is too close.
Check the safety of the
surrounding area and re‐
duce vehicle speed.
▼
Excessive Speed Warning*
If the vehicle speed exceeds the speed
limit sign displayed i
n the active driving
display/instrument cluster, the area around
the speed limit sign flashes in amber and
the warning sound is a ctivated at the same
time. If the vehicle speed continues to
exceed the displayed speed limit sign, the
indication stops flashing and remains on.
▼ Collision warning*
If there is a possibility
of a collision with a
vehicle ahead, a warning sound is
activated at the same time as the warning
indications are displayed in the instrument
cluster or active driving display.
▼ Door-ajar Warning Beep
A warning beep is actived if the vehicle is
driven with any door or
liftgate ajar. Drive
the vehicle after closing the doors and
liftgate.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
*Some models.7-45
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When Liftgate/Trunk LidCannot be Opened
▼When Liftgate/Trunk Lid Cannot be
Opened
If the battery is dead
, the liftgate/trunk lid
cannot be unlocked and opened.
In this case, the liftgate/trunk lid can be
unlocked by taking care of the dead
battery situation.
Refer to Jump-Star ting on page 7-17.
If the liftgate/trunk lid cannot be unlocked
even if the dead battery situation has been
resolved, the electrical system may have a
malfunction.
In this case, the liftgate/trunk lid can be
opened using the following procedure as
an emergency measure.
(5–door)
1. Wrap the end of a flathead screwdriver in a cloth and remove the cover on the
interior surface of the liftgate using it.
2. Turn the lever to the right to unlock the
liftgate.
(4–door)
1. Open the cover.
2.(With theft-prevention cover)
Open the cap.
If Trouble Arises
When Liftgate/Trunk Lid Cannot be Opened
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3.(With theft-prevention cover)
Turn the screw counterclockwise and
remove it.
4.(With theft-prevention cover)
Remove the theft-prevention cover.
5. Move the lever to the left to fold the
seatback.
6. Move the lever to the left to open the
trunk lid.
(Type A)
(Type B)
After performing this emergency measure,
have the vehicle inspected at an
Authorized Mazda Dealer as soon as
possible.
If Trouble Arises
When Liftgate/Trunk Lid Cannot be Opened
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If the Active Driving
Display Does Not Operate
*
▼ If the Active Driving Display Does
Not Operate
If the active driving display does not
operate, switch the ignition off and then
restart the engine. If the active driving
display does not operate even with the
engine restarted, have the vehicle
inspected at an Authorized Mazda Dealer.
If Trouble Arises
Active Driving Displ ay Does Not Operate
7-48*Some models.
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Windshield Wipers
Operate at High Speed
▼ Windshield Wipers Operate at High
Speed
The windshield wipers may operate at
high speed if there is a problem with the
wiper control. If th
e windshield wipers
operate at high speed regardless of the
wiper switch operation, have your vehicle
inspected by an Authorized Mazda Dealer.
If Trouble Arises
Windshield Wipers Operate at High Speed
7-49
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MEMO
7-50
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8
Customer Information and Reporting
Safety Defects
Important consumer information including warranties and add-on
equipment.
Customer Assistance......................... 8-2 Customer Assistance
(U.S.A.)........................................ 8-2
Customer Assistance
(Canada)....................................... 8-6
Customer Assistance (Puerto
Rico)............................................. 8-9
Customer Assistance
(Mexico)..................................... 8-10
Mazda Importer/Distributors.........8-11 Importer/Distributor....................8-11
Reporting Safety Def ects................ 8-12
Reporting Safety Defects
(U.S.A.)...................................... 8-12
Reporting Safety Defects
(Canada)..................................... 8-14
Warranty.......................................... 8-15 Warranties for Your Mazda.........8-15
Outside the United States/
Canada........................................ 8-15
Registering Your Vehicle in A
Foreign Country (Except United
States and Canada)..................... 8-16
Add-On Non-Genuine Parts and
Accessories................................. 8-17
Cell Phones....................................... 8-18
Cell Phones Warning.................. 8-18
Event Data Recorder. ......................8-19
Event Data Recorder (U.S.A. and
Canada)....................................... 8-19
Recording of Vehicle Data.............. 8-20 Recording of Vehicle Data..........8-20
Uniform Tire Quality Grading System
(UTQGS).......................................... 8-21 Uniform Tire Quality Grading
System (UTQGS)....................... 8-21
Tire Information (U.S.A.)............... 8-23 Tire Labeling.............................. 8-23
Location of the Tire Label
(Placard)..................................... 8-27
Tire Maintenance........................ 8-29
Vehicle Loading.......................... 8-31
Steps for Determining the Correct
Load Limit.................................. 8-34
Declaration of Confo rmity..............8-35
Declaration of Conformity......... 8-35
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Customer Assistance(U.S.A.)
▼Customer Assistance
Your complete and permanent satisfaction
is our business. We are here to serve you.
All Authorized Mazda Dealers have the
knowledge and the tools to keep your
Mazda vehicle in top condition.
If you have any questions or
recommendations for improvement
regarding the service of your Mazda
vehicle or servicing by Mazda Dealer
personnel, we recommend that you take
the following steps:
NOTE
If it becomes necessary to have the
components or wiring system for the
supplementary restraint system modified
to accommodate a person with certain
medical conditions in
accordance with a
certified physician, contact an Authorized
Mazda Dealer. For more information, go
to NHTSA website www.safercar.gov
(VEHICLE SHOPPERS > Air Bags > Air
Bag FAQs > Air Bag Deactivation).
▼ STEP 1: Contact Your Mazda
Dealer
Discuss the matter
with an Authorized
Mazda Dealer. This is the quickest and
best way to address the issue.
If your concern has not been resolved by
the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS
MANAGER, then please contact the
GENERAL MANAGER of the
dealership o r the OWNER.
If it becomes nece ssary to have the
components or wiring system for the
supplementary restraint system modified
to accommodate a person with certain
medical conditions in accordance with a
certified physicia n, go to STEP 2.
▼STEP 2: Contact Mazda North
American Operations
If for any reason you feel the need for
further assistance after contacting your
dealership management or it becomes
necessary to have the components or
wiring system for the supplementary
restraint system modified to accommodate
a person with certain medical conditions in
accordance with a certified physician, you
can reach Mazda North American
Operations by one of
the following ways.

Log on: at www.MazdaUSA.com

Answers to many questions, including
how to locate or contact a local Mazda
dealership in the U.S., can be found here.

E-mail: click on “Contact Us” located on
the bottom of the page at
www.mazdausa.com under “Help”

By phone at: 1 (800) 222-5500

By letter at:
ATTN: Customer Experience Center
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734

Customer Information and Reporting Safety Defects
Customer Assistance
8-2
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