2020 MAZDA MODEL 3 HATCHBACK Owners Manual (in English)

▼Unlocking with Auxiliary Key
Only the driver's door can be unlocked
using the auxiliary key.
Refer to Keys on page 3-2.
Insert the auxiliary key while the driver's
door handle is pulled and turn the key to
the unlock side. Turn the auxiliary key
back to its original position before
removing it.
NOTE
If you attempt to open the driver’s door
using an unauthorized auxiliary key, the
key cylinder will spin around but the door
will not unlock.
▼Locking, Unlocking with Touch
Sensor, Door Handle (With the
advanced keyless function)
By touching the sensing area of the touch
sensor, various locking/unlocking
operations can be done without taking the
key out of a bag or pocket.
There are two types of touch sensors used
for locking and unlocking, and each sensor
is built into the outer door handle on the
driver and front passenger's doors.
1. Sensing area of door lock touch sensor
(Depression on outer side of door
handle)
2. Sensing area of door release touch sensor (Inner side of door handle)
NOTE
When locking/unlocking with the
transmitter carried, securely touch the
sensing area of the touch sensor as
follows.
Locking
Unlocking
The system may not operate normally
under the following conditions.
You touch the sensing area of the door
lock touch sensor and the sensing
area of the door release touch sensor
at the same time.
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You touch the sensing area of the
touch sensor while wearing gloves.
Foreign matter such as snow or dirt is
stuck on the sensing area of the touch
sensor.
You pull the door handle just after
touching the sensing area of the touch
sensor.
The system may operate if the outer side
door handle of a front door is splashed
with water by a car wash or rain while
the transmitter is in the operation range.
If the system does not operate even
though you touch the sensing area of the
touch sensor correctly, release the touch
sensor once, and then touch the sensing
area of the touch sensor again after
waiting about 3 seconds.
Locking
When locking, touch the sensing area of
the door lock touch sensor with all of the
following conditions met.
The ignition is switched OFF.
All the doors are closed.
You are carrying the transmitter.
The following locations are locked by
touching the sensing area of the door lock
touch sensor.
All doors
Fuel-filler lid
Liftgate
When locking, the hazard warning lights
and sound operate one time.
Unlocking
When unlocking, touch the sensing area of
the door release touch sensor with all of
the following conditions met.
The ignition is switched OFF.
The driver’s door is locked.
Three seconds or longer have passed
since the doors were locked.
You are carrying the transmitter.
(Unlocking from the driver's door)
The following locations are unlocked by
touching the sensing area of the door
release touch sensor of the driver's door.
Driver’s door
Fuel-filler lid
NOTE
The location to be unlocked can be
changed.
Refer to the Settings section in the
Mazda Connect Owner's Manual.
When unlocking, the hazard warning
lights and sound operate two times.

(Unlocking from the front passenger’s
door)
The following locations are unlocked by
touching the sensing area of the door
release touch sensor of the front
passenger's door.
All doors
Fuel-filler lid
Liftgate
When unlocking, the hazard warning
lights and sound operate two times.
NOTE
Confirm that all the doors and liftgate/
trunk lid are securely locked.
For the liftgate/trunk lid, move it
without pressing the electric liftgate/
trunk lid opener to verify that the
liftgate/trunk lid has not been left ajar.
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A beep sound is heard for confirmation
when the doors, fuel-filler lid, and
liftgate are locked/unlocked using the
touch sensor. If you prefer, the beep
sound can be turned off.
The volume of the beep sound can also
be changed. Refer to the Settings section
in the Mazda Connect Owner's Manual.
(With theft-deterrent system)
The hazard warning lights flash when
the theft-deterrent system is armed or
turned off.
Refer to Theft-Deterrent System on page
3-42.
The setting can be changed so that the
doors, fuel-filler lid, and liftgate are
locked automatically without touching
the sensing area of the touch sensor.
Refer to the Settings section in the
Mazda Connect Owner's Manual.
(Walk-away auto lock function)
A beep sound is heard when all doors
and the liftgate/trunk lid are closed
while the transmitter is being carried.
All the doors, fuel-filler lid, and liftgate
are locked automatically when the
transmitter is out of the operational
range. Also, the hazard warning lights
flash once. (Even if the driver is in the
operational range, all the doors,
fuel-filler lid, and liftgate are locked
automatically after about 30 seconds.) If
you are out of the operational range
before the doors and the liftgate/trunk
lid are completely closed or another
transmitter is left in the vehicle, the
walk-away auto lock function will not
work. Always make sure that all doors
and the liftgate/trunk lid are closed and
locked before leaving the vehicle. The
walk-away auto lock function does not
close the power windows.
(Auto re-lock function)
After unlocking with the touch sensor,
all the doors , fuel-filler lid, and liftgate
will automatically lock if any of the
following operations are not performed
within about 60 seconds.
Opening a door or the liftgate/trunk
lid.
Switching the igniti on to any position
other than off.
If your vehicle has a theft-deterrent
system, the hazard warning lights will
flash for confirmation.
The time required for the doors to lock
automatically can be changed.
Refer to the Settings section in the
Mazda Connect Owner's Manual.
▼ Locking, Unlocking with
Transmitter
The following locations can be locked/
unlocked by operating the keyless entry
system transmitter.
Refer to Keyless Entry
System (page 3-4).
All doors
Fuel-filler lid
Liftgate
▼ Locking, Unlocking with Door-Lock
Switch
Door-lock switch on driver’s and front
passenger's door
The following locations are locked/
unlocked by pressing the door-lock switch.
All doors
Fuel-filler lid
Liftgate
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Driver's door
1. Unlock
2. Lock
Front passenger's door
1. Unlock
2. Lock
Locking from the outside using the
door-lock switch
When locking from the outside using the
door-lock switch, press the lock side of the
door-lock switch with all of the following
conditions met and then close all the
doors.
The ignition is switched OFF.
Any door is open.
NOTE
To prevent the transmitter from being
left in the vehicle, make sure that you
carry the transmitter before locking.
After locking by pressing the door-lock
switch and when all the doors are closed
with the transmitter left in the vehicle,
all the doors, liftgate, and fuel-filler lid
are unlocked.
After locking by pressing the door-lock
switch and when the liftgate/trunk lid is
closed last with th e transmitter left in
the vehicle, only the liftgate/trunk lid is
unlocked.

Door-lock switch on liftgate (With the
advanced keyless function)
All doors, fuel-filler lid, and the liftgate
can be locked by pressing the door-lock
switch.

When locking using the door-lock switch,
press the door-lock switch with all of the
following conditions met and then close
the liftgate.
You are carrying the transmitter.
The ignition is switched OFF.
All the doors are closed.
When locking, the hazard warning lights
and a beep sound operate 1 time.
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NOTE
To prevent the transmitter from being
left in the vehicle, make sure that you
carry the transmitte r before locking.
After locking by pressing the door-lock
switch and when the liftgate is closed
with the transmitter left in the vehicle,
the liftgate is unlocked.
▼Auto Lock/Unlock Function
WA R N I N G
Do not pull the inner handle on a front
door:
Pulling the inner handle on a front door
while the vehicle is moving is dangerous.
Passengers can fall out of the vehicle if the
door opens accidentally , which could
result in death or serious injury.
When the vehicle speed exceeds 20
km/h (12 mph), all the doors, fuel-filler
lid, and liftgate lock automatically.
When the ignition is sw
itched off, all the
doors, fuel-filler lid, and liftgate unlock
automatically.
The auto lock/unlock function settings can
be changed.
Refer to the Settings section in the Mazda
Connect Owner's Manual.
▼ Locking, Unlocking with Door-Lock
Knob
Operation from inside
To lock any door from the inside, press the
door-lock knob.
To unlock, pull it outward.
This does not operate t
he other door locks.

1. Unlocked: Red indicator
2. Lock
3. Unlock

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Operation from outside
To lock any door using its door-lock knob
from the outside, press the door-lock knob
to the lock position and close the door
(holding the door handle in the open
position is not required).
This does not operate the other door locks.

NOTE
When locking the door this way:
Be careful not to leave the key inside the
vehicle.
The doors cannot be locked using the
driver's door lock knob if any door is
open when the ignition is switched to
ACC or ON.
▼ Rear Door Child Safety Locks
Rear doors that have been locked using the
child safety lock switched to the lock side
cannot be opened from inside the vehicle.
For child safety, swi
tch the child safety
lock on both rear doors to the lock side.
When opening a rear door with the child
safety lock switched t o the lock side, pull
the outer door handle with the lock knob
inside the vehicle switched to the unlock
side.
1. Auxiliary key (page 3-2)
2. Lock
3. Unlock
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Liftgate/Trunk Lid
▼Liftgate/Trunk Lid
WA R N I N G
Never allow a person to ride in the luggage
compartment/trunk:
Allowing a person to ride in the luggage
compartment/trunk is dangerous. The
person in the luggage compartment/trunk
could be seriously injured or killed during
sudden braking or a collision.
Do not drive with the liftgate/trunk lid
open:
Exhaust gas in the cabin of a vehicle is
dangerous. An open liftgate/trunk lid in a
moving vehicle will cause exhaust gas to be
drawn into the cabin. This gas contains CO
(carbon monoxide), which is colorless,
odorless, and highly poisonous, and it can
cause loss of consciousness and death.
Moreover, an open lift
gate/trunk lid could
cause occupants to fall out in an accident.
Do not stack or leave loaded luggage
unsecured in the luggage compartment:
Otherwise, the luggage may move or
collapse, resulting in injury or an accident.
In addition, do not load luggage higher
than the seatbacks. It may affect the side or
rear field of view.
CAUTION
 Before opening the liftgate/trunk lid,
remove any snow and ice accumulation
on it. Otherwise, the liftgate/trunk lid
could close under the weight of the snow
and ice resulting in injury.
 Be careful when opening/closing the
liftgate/trunk lid during strong winds. If a
strong gust blows against the liftgate/
trunk lid, it could close suddenly resulting
in injury.
 Fully open the liftgate/trunk lid and
make sure that it stays open. If the
liftgate/trunk lid is only opened partially,
it could slam shut by vibration or wind
gusts resulting in injury.
 When loading or unloading luggage in
the luggage compartm ent/trunk, turn off
the engine. Otherwise, you could get
burned by the heat of the exhaust gas.
 Be careful not to apply excessive force to
the damper stay on the liftgate such as
by putting your hand on the stay.
Otherwise, the damper stay may bend
and
affect the liftgate operation.
1. Damper stay
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Do not modify or replace the liftgate
damper stay. Consult an Authorized
Mazda Dealer if a liftgate damper stay is
deformed or damaged for reasons such
as a collision or if there is some other
problem.
▼ Opening and Clos
ing the Liftgate/
Trunk Lid
Opening the liftgate (5–door)
Using the electric liftgate opener
Unlock the doors and liftgate, then press
the electric liftgate opener on the liftgate
and raise the liftgate when the latch
releases.
NOTE
(With the advanced keyless function)
A locked liftgate can also be opened
while the key is being carried.
When opening the liftgate with the doors
and the liftgate locked, it may require a
few seconds for the liftgate latch to
release after the electric liftgate opener
is pressed.
The liftgate can be closed when the
doors are locked with the key left in the
vehicle. However, to prevent locking the
key in the vehicle, the liftgate can be
opened by pressing the electric liftgate
opener. If the liftgate cannot be opened
despite doing this procedure, first push
the liftgate completely closed, then press
the electric liftgate opener to fully open
the liftgate.
When the liftgate latch is released by
pressing the electric liftgate opener, the
liftgate raises slightly. If the liftgate is
not operated for a certain period of
time, the liftgate cannot be raised.
To o p e n
Press the electric liftgate opener again.
To c l o s e
To close the liftgate from its slightly
raised position, open it first by pressing
the electric liftgate opener, then close it
after waiting at least 1 second.
If the liftgate is not fully closed, the
driver is notified by a warning indicated
in the instrument cluster.
If the vehicle battery is dead or there is
a malfunction in the electrical system
and the liftgate c annot be unlocked, the
liftgate can be opened by performing the
emergency procedure.
Refer to When Liftgate/Trunk Lid
Cannot be Opened on page 7-46.
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