2020 MAZDA MODEL 3 HATCHBACK Owners Manual (in English)

Importer/Distributor
▼U.S.A.
Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
P.O. Box 19734
Irvine, CA 92623-9734 U.S.A.
TEL: 1 (800) 222-5500 (in U.S.A.)
(949) 727-1990 (outside U.S.A.)
▼CANADA
Mazda Canada Inc.
55 Vogell Road, Richmond Hill,
Ontario, L4B 3K5 Canada
TEL: 1 (800) 263-4680 (in Canada)
(905) 787-7000 (outside Canada)
▼
PUERTO RICO/U.S. Virgin Island
International Automotive Distributor
Group, LLC. (Mazda de Puerto Rico)
P.O. Box 191850, San Juan, Puerto Rico
00919-1850
TEL: (787) 641-1777
▼MEXICO
Mazda Motor de Mexico
Mario Pani 400 PB, Col. Santa Fe
Cuajimalpa, Delegación Cuajimalpa de
Morelos, Ciudad de México, CP 05348
TEL: Center of Attention to Clients:
01 (800) 016 2932. in Mexico
▼GUAM
Triple J Motors
157 South Marine Drive, Tamuning,
GUAM 96911 USA
P.O. Box 6066 Tamuning, Guam 96931
TEL: (671) 649-6555
▼SAIPAN
Pacific International Marianas, Inc.
(d.b.a. Midway Motors)
P.O. Box 887 Saipan, MP 96950
TEL: (670) 234-7524

Triple J Saipan, Inc.
(d.b.a. Triple J Motors)
P.O. Box 500487 Saipan, MP 96950-0487
TEL: (670) 234-7133/3051
▼AMERICAN SAMOA
Polynesia Motors, Inc.
P.O. Box 1120, Pago Pago, American
Samoa 96799
TEL: (684) 699-9347
Customer Information and Reporting Safety Defects
Mazda Importer/Distributors
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Reporting Safety Defects (U.S.A.)
▼Reporting Safety Defects
If you believe that your vehicle has a defect which could cause
a crash or could cause injury
or death, you should immediately inform the National Highway Tr affic Safety
Administration (NHTSA) in addition to notifying Mazda Motor Cor poration (Your Mazda
Importer/Distributor).

If NHTSA receives similar complaints, it may open an investigat ion, and if it finds that a
safety defect exists in a group of vehicles, it may order a rec all and remedy campaign.
However, NHTSA cannot become involved in individual problems be tween you, your
dealer, or Mazda Motor Corporation (Your Mazda Importer/Distrib utor).

To contact NHTSA, you may call the Vehicle Safety Hotline toll- free at 1-888-327-4236
(TTY:1-800-424-9153); go to http: //www.safercar.gov; or write to: Administrator, NHTSA,
1200 New Jersey Avenue, SE., Washington, DC, 20590. You can als o obtain other
information about motor vehicle s afety from http://www.safercar.gov.
Customer Information and Reporting Safety Defects
Reporting Safety Defects
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NOTE
If you live in the U.S.A., all correspondence to Mazda Motor Corporation should be
forwarded to:

Mazda North American Operations
200 Spectrum Center Drive Suite 100
Irvine, California 92618
or
P.O. Box 19734
Irvine, CA 92623-9734
Customer Experience Center or toll free at 1 (800) 222-5500

If you live outside of the U.S.A., please contact the nearest Mazda Distributor shown in this
manual.
Refer to CANADA on page 8-11.
Refer to PUERTO RICO/U.S. Virgin Island on page 8-11.
Refer to MEXICO on page 8-11.
Refer to GUAM on page 8-11.
Refer to SAIPAN on page 8-11.
Refer to AMERICAN SAMOA on page 8-11.
Customer Information and Reporting Safety Defects
Reporting Safety Defects
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Reporting Safety Defects (Canada)
▼Reporting Safety Defects
Canadian customers who
wish to report a safety-related defect t o Transport Canada, Defect
Investigations and Recalls, may t elephone the toll free hotline 1-800-333-0510, or contact
Transport Canada by mail at: Transport Canada, ASFAD, Place de Ville Tower C, 330
Sparks Street, Ottawa ON K1A 0N5.

For additional road safety information, please visit the Road S afety website at:
http://www.tc.gc.ca/roadsafety/menu.htm
Customer Information and Reporting Safety Defects
Reporting Safety Defects
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Warranties for YourMazda
▼Warranties for Your Mazda
New Vehicle Limited Warranty
Powertrain Limited Warranty
Safety Restraint System Limited
Warranty
Anti-perforation L
imited Warranty
Federal Emission Control Warranty/
California Emission Control Warranty
Emission Defect Warranty
Emission Performance Warranty
Emission Control Warranty
Replacement Parts and Accessories
Limited Warranty
Tire Warranty
NOTE
Warranty information varies depending on
the country. Refer to the Warranty Booklet
for detailed warranty information.
Outside the United States/
Canada
▼Outside the Unit
ed States/Canada
Government regulations in the United
States/Canada require that automobiles
meet specific emission regulations and
safety standards. Therefore, vehicles built
for use in the United States/Canada may
differ from those sold in other countries.

The differences may make it difficult or
even impossible for your vehicle to
receive satisfactory servicing in other
countries. We strongly recommend that
you NOT take your Mazda outside the
United States/Canada.

United States
However, in the event that you are moving
to Canada permanently, Mazda vehicles
built for use in the United States could be
eligible for exportation to Canada with
specific vehicle mod ifications to comply
with the Canadian Motor Vehicle Safety
Standards (CMVSS).

Canada
However, in the event that you are moving
to the United States permanently, Mazda
vehicles built for use in Canada could be
eligible for exportation to the United
States with specific v ehicle modifications
to comply with the United States Federal
Motor Vehicle Safety Standards (FMVSS).
NOTE
The above is applicable for a permanent
import/export situation and not related to
travelers on vacation.
Customer Information and Reporting Safety Defects
Wa r r an t y
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You may have the following problems if
you do take your vehicle outside of the
United States/Canada:
Recommended fuel may be unavailable.
Any kind of leaded fuel or low-octane
fuel will affect vehicle performance and
damage the emission controls and
engine.
Proper repair facilities, tools, testing
equipment, and replacement parts may
not be available.
Please refer to your Manufacturer's
Warranty Booklet for more information.
Registering Your Vehicle
in A Foreign Country
(Except United States and Canada)
▼Registering Your Vehicle in A
Foreign Country
Registering your vehicle in a foreign
country may be problematic depending on
whether it meets the specific emission and
safety standards of
the country in which
the vehicle will be driven. Consequently,
your vehicle may require modifications at
personal expense in order to meet the
regulations.
In addition, you should be aware of the
following issues:
Satisfactory vehicle servicing may be
difficult or impossible in another country.

The fuel specified for your vehicle may be
unavailable.

Parts, servicing techniques, and tools
necessary to mainta in and repair your
vehicle may be unavailable.

There might not be an Authorized Mazda
Dealer in the country you plan to take your
vehicle.

The Mazda warranty is valid only in
certain countries.
Customer Information and Reporting Safety Defects
War r a n ty
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Add-On Non-GenuineParts and Accessories
▼ Add-On Non-Genuine Parts and
Accessories
Non-genuine parts and accessories for
Mazda vehicles can be found in stores.
These may fit your vehicle, but they are
not approved by Mazda for use with
Mazda vehicles. When you install
non-genuine parts or accessories, they
could affect your vehicle's performance or
safety systems; the Mazda warranty
doesn't cover this. Before you install any
non-genuine parts or accessories, consult
an Authorized Mazda Dealer.
WA R N I N G
Always consult an Authorized Mazda
Dealer before you install non-genuine parts
or accessories:
Improperly designed parts or accessories
could seriously affect your vehicle's
performance or safety systems. This could
cause you to have an accident or increase
your chances of injuries in an accident.
Be very careful in choosing and installing
add-on electrical equipment, such as
mobile telephones, two-way radios, stereo
systems, and car alarm systems:
Incorrectly choosing or installing improper
add-on equipment or choosing an
improper installer is dangerous. Essential
systems could be damaged, causing engine
stalling, air-bag (SRS) activation,
ABS/TCS/DSC inactivation, or a fire in the
vehicle.
Mazda assumes no responsibility for
death, injury, or expenses that may result
from the installation of add-on
non-genuine parts or accessories.
Customer Information and Reporting Safety Defects
Wa r r an t y
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Cell Phones Warning
▼Cell Phones Warning
WA R N I N G
Please comply with the legal regulations
concerning the use of communication
equipment in vehicles in your country:
Use of any electrical devices such as cell
phones, computers, portable radios,
vehicle navigation or other devices by the
driver while the vehicle is moving is
dangerous. Dialing a number on a cell
phone while driving also ties-up the driver's
hands. Use of these devices will cause the
driver to be distracted and could lead to a
serious accident. If a
passenger is unable to
use the device, pull off the right-of-way to a
safe area before use. If use of a cell phone is
necessary despite this warning, use a
hands-free system to at least leave the
hands free to drive the vehicle. Never use a
cell phone or other electrical devices while
the vehicle is moving and, instead,
concentrate on the full-time job of driving.
Customer Information and Reporting Safety Defects
Cell Phones
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