2019 MERCEDES-BENZ SPRINTER MY19 with 7” screen

#
Tounlo ck:pull lo cking pin 2upwards man‐
ually or use the cent ral locking button to
unlo ckthe sliding door (/ page44). #
Press button 1or pull outside handle 3.
The sliding door opens or closes. #
Press button 1again or pull outside handle
3.
The sliding door stops moving. Un
locking the electric sliding door manually If
th ere has been a malfunction or if the battery
has been disconnected, you can use release
cat ch2 todisconnect the sliding door from the
electric mo tor.Then, you can open or close the
door manually. #
Vehicles with comple tesliding door trim:
re mo vethe co ver from release cat ch2.
Service ope ration is accessible. #
Todisconnect the sliding door from the
electric mo tor:turn release cat ch2 180°
clockwise.
The "MAN" position is set. #
Tounlo ck:pull lo cking pin 3upwards man‐
ually or use the cent ral locking button to
unlo ckthe sliding door (/ page44). #
Press button 1. #
Open or close the sliding door with the out‐
side/inside door handle. #
Toconnect the sliding door tothe electric
mo tor:turn release cat ch2 180° counter-
clockwise.
The "AUTO" position is set. #
Adjust the sliding door (/ page 49).
If it is not possible to rectify the malfunction: #
Visit a qualified specialist workshop. Re
setting the electric sliding door Sliding door buttons on
the center console Sliding door button on
the door sill (B-pillar)
Yo u must reset the sliding door if there has been
a malfunction or a voltage supply inter ruption. Opening and closing
49

#
Ifth e sliding door is open: press button 1or
2 onthe center console or sliding door but‐
to n3 onthe door sill (B-pillar) and hold until
th e door is closed.
or #
Close the sliding door with the door handle
(/ page 48). #
Then brief lypress button 1or2 onthe
center console or sliding door button 3on
th e door sill (B-pillar) once, or pull the door
handle (/ page 48)tocomple tely open the
sliding door.
The sliding door is operational. Re
ar-end doors Opening and closing
there ar-end doors from
outside &
WARNING Risk of accident and inju ry
when opening there ar-end door in poor
traf fic conditions
When you open a rear-end door, thefo llowing
is possible:
R Other people or road users may be endan‐
ge red
R You may be caught byoncoming traf fic
This is particular lythe case if you open the
re ar-end door more than 90°. #
Only open there ar-end doors when traf‐
fi c conditions permit. #
Always make sure that there ar-end
doors are proper lyloc ked. Opening
theright rear-end door #
Pull handle 1. #
Swing there ar-end door tothe side until it
engages.
Opening the left rear-end door #
Make sure that theright rear-end door is
open and engaged. #
Pull release handle 1inthe direction of the
ar row. #
Swing there ar-end door tothe side until it
engages.
Opening there ar-end doors fully #
Open there leva nt rear-end door out past the
fi rs t de tent (90°). #
Open there ar-end door full y.
The rear-end door will stay inthestop posi‐
tion.
Closing there ar-end doors from outside #
Close the left rear-end door firm ly from out‐
side. #
Close theright rear-end door firm ly from out‐
side. 50
Opening and closing

Opening/closing
there ar-end doors from the
inside The
0036 symbol indicates that there ar-end door
is unlo cked. #
Tounlo ck:slide latch 2tothe left.
The 0036 symbol is visible. #
Toopen: pull opening le ver1 up and open
th ere ar-end door. #
Swing there ar-end door tothe side until it
engages. #
Toclose: make sure that the left rear-end
door is closed. #
Pull theright rear-end door firm ly closed by
th e door handle. #
Tolock: slide latch 2totheright
The 0037 symbol is visible. Pa
rtition sliding door Opening and closing
the pa rtition sliding door
from the driver's compa rtment &
WARNING Risk of becoming trapped due
to non-engaged pa rtition sliding door
If th e open partition sliding door is not
engaged, it can mo veon its own while the
ve hicle is in motion.
This can cause you or other people to
become trapped. #
Before driving, alw ays close the parti‐
tion sliding door and ensure that it is
engaged. #
Toopen: turntheke y counter-clockwise 3.
The sliding door is unloc ked. #
Slide the sliding door totheright 2asfar as
it will go. #
Toclose: slidethe sliding door tothe left 1
until it engages.
Yo u can lock the sliding door with thekey. Opening and closing
the pa rtition sliding door
from the cargo compa rtment #
Toopen: pushthe le verto theright 3.
The sliding door is unloc ked. #
Slide the sliding door tothe left 1asfar as
it will go. #
Toclose: slidethe sliding door totheright
2 until it engages. Opening and closing
51

Electrical
step Fu
nction of the electrical step Yo
ur vehicle's sliding door may be equipped with
an electrical step.
Elect rical step 1 automatically extends when
th e sliding door opens, and retracts af terth e slid‐
ing door closes. Elect rical step 1 is equipped
with obs tacle de tection at the front. If thestep
meets an obs tacle while extending, it stops.
When you ha veremo vedth e obs tacle, you must
fi rs t close the sliding door then re-open it so that
th estep extends compl etely.
If th e electrical step pr events loading, you can
block it via obs tacle de tection when the sliding
door opens. The electrical step then remains
re tracted and a fork -lift truck or other lifting vehi‐
cle can mo vecloser tothe load area.
% The display sho ws theStep Not Extended
See Operator's Manual message orthestep
not extended malfunction message.
When the ignition is switched off, a warning
to ne sounds if obs tacle de tection is blo cked.
The tone la sts two minutes.
When the ignition is switched on, thewa rning
to ne sounds continuous ly.
Ve hicles with an Instrument Display (color
display): ifth e display sho ws theStep Not
Retracted See Operator's Manual message or
Step Not Extended See Operator's Manual mes‐
sage and a warning tone sounds, electrical step
1 is malfunctioning (/ page 296).
If electrical step 1 is malfunctioning, thestep
may not extend or retract, or only pa rtiall y.After
a malfunction occurs, you must retract and lo ck
electrical step 1 manually in order tocontinue
driving (/ page 52). Before passengers exitthe ve
hicle, inform them that electrical step 1 may
be missing. Re
leasing the electrical step in an emer gency
(manual retraction) If
th e electrical step does not automatically
re tract, you must manually retract thestep and
lock it in order tocontinue driving. #
Onthe underside of step 2 on bo thbars 1
re mo vethe spring cotters 3from the pin. #
Remo vethewa shers 4and de tach both
bars. 52
Opening and closing

#
Fold bars 1into thestep's housing. #
Slide thestep into its housing.
% When securing
thestep forth efirs t time, you
must puncture a foil with the spring cotters. #
On bo thsides, insert spring cotters 1
th ro ugh the housing's holes and into thestep
as far as they will go.
The step has been secured in its housing. Side window
Opening and closing
the side windo ws &
WARNING Risk of entrapment when
opening a side window
When opening a side windo w,parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo w. #
If someone is trapped, release the but‐
to n immedia tely or pull it in order to
close the side window again. &
WARNING Risk of becoming trapped
when closing a side window
When closing a side windo w,body parts could
be trapped in the closing area in the process. #
When closing, make sure that no body
parts are in the closing area. #
If someone is trapped, release the but‐
to n immedia tely or press the button in
order toreopen the side windo w. &
WARNING Risk of becoming trapped
when children opera tethe side windo ws
Children could become trapped if they oper‐
ate the side windo ws, particularly when unat‐
te nded. #
Activate thech ild saf ety lock forthe
re ar side wind ows. #
When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle. #
Never lea vechildren unat tended in the
ve hicle. 1
Powe r windo w,left
2 Powe r windo w,right #
Toopen manuall y:press and hold button 1
or 2. #
Toclose manuall y:pull and hold button 1
or 2. Opening and closing
53

The windo
wsinthe front doors can also be oper‐
ated automaticall y. #
Toopen comple tely: briefly press button 1
or 2 beyond the point of resis tance.
Au tomatic operation will start. #
Toclose comple tely: briefly pull button 1
or 2 beyond the point of resis tance.
Au tomatic operation will start. #
Tointer rupt automatic operation: briefly
press or pull button 1or2 again.
% If an object bloc
ksa side wind owduring the
automatic closing process, the side window
will open again automaticall y.The automatic
re ve rsing function is only an aid and is not a
substitute foryo ur attentiveness.
% If automatic operation of
the side windo ws
does not work,th ere is no anti-entra pment
function.
Au tomatic reve rsing function of the side win‐
do ws
If an object bloc ksa side wind owduring the clos‐
ing process, the side window will open again
automaticall y.The automatic reve rsing function is
only an aid and is not a substitute foryo ur atten‐
tiveness. #
During the closing process, make sure that no
body parts are in the closing area. &
WARNING Risk of becoming trapped
despite there being reve rse pr otection on
th e side window
The reve rse function does not react:
R Tosoft, light and thin objects, e.g. fingers
R Over the last 00CFin (4 mm) of the closing
path
R During resetting
R When the side window is closed again
manually immediately af ter automatic
re ve rsing
This means that there ve rse function cann ot
pr eve nt someone from becoming trapped in
th ese situations. #
During the closing process, make sure
th at no body parts are in the closing
area. #
If someone becomes trapped, press the
0062 button toopen the side window
again. Ve
ntilating theve hicle before starting a jour‐
ney (co nvenience opening) &
WARNING Risk of entrapment when
opening a side window
When opening a side windo w,parts of the
body could be dr awn in or become trapped
between the side window and window frame. #
When opening, make sure that nobody
is touching the side windo w. #
Release the button immediately if some‐
body becomes trapped. Yo
u can ventilate theve hicle before youstart
driving.
To do this, theke y is used tocar ryout thefo llow‐
ing functions simultaneously:
R unlock theve hicle
R open the side windo ws
The "con venience opening" function can only be
ope rated using thekey. Thekey must be in close
pr ox imity tothe driver's or front-passen ger door. #
Press and hold the0036 button on thekey.
The following functions are per form ed:
R theve hicle is unloc ked
R the side windo wsare opened #
Tointer rupt convenience opening: release
th e0036 button. Closing side windo
wsfrom the outside (con‐
ve nience closing) &
WARNING Risk of entrapment caused by
inadver tent con venience closing
When the con venience closing feature is
operating, parts of the body could become
trapped in the closing area of the side win‐
do ws. #
Obser vethe comple teclosing proce‐
du re when using con venience closing. #
When closing, make su rethat no body
parts are in the closing area. #
Press and hold the0037 button on thekey.
The following functions are per form ed:
R The vehicle is loc ked
R The side windo wsare closed 54
Opening and closing

#
Tointer rupt convenience closing: release
th e0037 button. Re
setting the side windo ws The side windo
wsmust be reset af ter a malfunc‐
tion or a voltage supply inter ruption. #
Swit chon the ignition (/ page103). #
Push bo thwindow lif ter buttons and hold for
appr oximately one second af terth e side win‐
dow has closed. Problems with
the side windo ws Problem
Possible causes/consequences and 0050 0050Solutions
A side window cann otbe
closed and the cause is
not obvious. #
Check tosee if there are any objects in the window guide.
& WARNING Risk of becoming trapped or fata lly injured if reve rs‐
ing pr otection is not activated
If yo u close a side wind owagain immediately af ter it has been
bloc ked, the side window will close with increased or maximum
fo rc e. The reve rsing feature will then not be active.
Pa rts of the body could become trapped in the closing area in the
process. #
Make sure that no parts of the body are in the closing area. #
Tostop the closing process, release the button or press the
button again tore-open the side windo w. If a side window is obstructed during closing, and
reopens again slightl y,
yo u can proceed as follo ws: #
Immedia tely afte rth e window is obstructed, pull the cor responding
button again until the side window has closed, and hold the button
fo r an additional second.
The side window is closed with increased forc e.
If th e side window is obstructed again and reopens slightl y,yo u can pro‐
ceed as follo ws: #
Repeat the pr evious step.
The side window is closed without the automatic reve rsing function.
The side windo wscannot
be opened or closed
using the con venience
opening feature. The SmartK
eybattery is weak or dischar ged. #
Check the battery with the battery check lamp and replace if neces‐
sary (/ page 42). Anti-theft pr
otection Fu
nction of the immobilizer The immobilizer pr
events your vehicle from being
st ar ted without the cor rect key.
The immobilizer is automatically activated when
th e ignition is switched off, and deactivated when
th e ignition is switched on. When leaving
theve hicle, alw aysta ke thekey
with you and lock theve hicle. If theke y is left
inside theve hicle, an yone can start the engine.
% In
theeve ntthe engine does not start despi te
th eve hicle's star ter battery having suf ficient
ch arge ,th e immobilizer is defective. Contact
a qu alified specialist workshop or call
1-800-367-63 72(inthe USA) or
1-800-387-0 100(in Canada). Opening and closing
55

ATA
(Anti-Theft Alarm sy stem) Fu
nction of ATA(Anti- theft Alarm sy stem)
If th eATA system is armed, a visual and audible
alarm is triggered in thefo llowing situations:
R a side door is opened
R there ar-end door is opened
R the hood is opened
R the interior motion sensor is triggered
(/ page 57)
R theto w- aw ay alarm is triggered
(/ page 56)
ATA is automatically armed af ter appro ximately
fi ve seconds in thefo llowing situation:
R afte rth eve hicle has been loc ked with the
SmartK ey When
theATA system is armed, indicator lamp
1 flashes in theove rhead cont rol panel.
AT A is au tomatical lydeactivated in thefo llowing
situations:
R After unlocking theve hicle with the Smart‐
Ke y.
R After pressing thest art/ stop button with the
SmartK eyinside theve hicle.
Arming/disarming ATA(Anti- theft Alarm sys‐
te m)
If th e alarm sy stem is armed, a visual and audible
alarm is triggered in thefo llowing situations:
R A door is opened
R The hood is opened
% The alarm is not deactivated,
even if you
immediately close the open door that has
triggered it, forex ample. Arming #
Close all the doors. #
Lock theve hicle with the SmartK ey.
Indicator lamp 1intheove rhead cont rol
panel flashes.
Disarming #
Unlock theve hicle with the SmartK ey.
Indicator lamp 1intheove rhead cont rol
panel goes out.
% The
vehicle loc ksagain automatically if you
do not open a door within 40 seconds af ter
unlo cking theve hicle.
St opping the ala rm #
Press the0036 or0037 button on the Smart‐
Ke y.
or #
Press thest art/ stop button with the Smart‐
Ke y inside theve hicle.
The alarm stops. Fu
nction of theto w- aw ay alarm Fu
nction of theto w- aw ay alarm
A visual and audible ala rmis triggered if the incli‐
nation of theve hicle changes when theto w- aw ay
alarm is activated. This can be the case if the
ve hicle is raised on one side, forex ample. 56
Opening and closing