2019 MERCEDES-BENZ SPRINTER load capacity

Otherwise,
theva lues of theve hicle's diagnostic
sy stem will be dis torted. Some of these values
are prescribed bylaw and must be cor rect at all
times.
The factory equips theve hicle with a wooden or
plastic cargo compartment floor; this is an inte‐
gral part of theve hicle stru cture. If you ha vethe
cargo compa rtment floor remo ved, theve hicle
body may be damaged. Load securing will then
be impaired and the maximum loading capacity
of the tie-down points will no longer be guaran‐
te ed. Therefore, do not ha vethe cargo compart‐
ment floor remo ved.
Note s onthe pa rtition
Wi thout a partition, vehicles that are appr oved as
commercial vehicles (N1, N2) do not fulfill
ISO 27956, whi chdescribes the equipment for
properly securing a load in delivery vehicles. If
th eve hicle is used totranspo rtgoods, retrofitting
th e partition is stronglyrecommended, as prop‐
erly secu ring the load in vehicles without a parti‐
tion will alw ays be a complex operation. Operating Instructions
These Operating Instructions describe all models
and all standard and special equipment available
fo ryo ur vehicle at the time these Operating
Instructions wenttopress. Countr y-specific dif‐
fe re nces are possible. No tethat your vehicle may
not be equipped with all functions described. This
is also the case for sy stems and functions rele‐
va nt tosaf ety. Therefore, the equipment on your
ve hicle may dif fer from that in the descriptions
and illustrations.
The original pur chase agreement documen tation
fo ryo ur vehicle contains a list of all the sy stems
in your vehicle.
Should you ha veany questions concerning equip‐
ment and operation, consult an authorized
Mercedes-Benz Center.
The Operator's Manual and Maintenance Booklet
are impor tant documents and should be stored in
th eve hicle.
Note onvehicles which are equipped bybody
manu factu rers
Alw ays obser vethe body manufacturer's Operat‐
ing Instructions. You could otherwise failto rec‐
ognize dangers. Service and
vehicle operation Wa
rranty The Limi
tedWa rranty foryo ur vehicle is in
accordance with thewa rranty term s and condi‐
tions in the Service and Warranty In form ation
booklet.
Yo ur authorized Mercedes-Benz Center will
re place and repair all factor y-ins talled parts in
acco rdance with thete rm s of thefo llowing war‐
ra nty term s and conditions:
R New Vehicle Limited Warranty
R Exhaust Sy stem Warranty
R Emission Sy stems Warranty
R California, Connecticut, Maine, Massachu‐
setts, New York,Pe nnsy lvania, Rh ode Island
and Verm ont Emission Control Sy stem War‐
ra nty
R State Warranty En forc ement La ws("Lemon
La ws ")
Re placement parts and accessories are co vered
by the Mercedes-Benz Parts and Accessories
Wa rranties.
These are available at any authorized Mercedes-
Benz Center.
% Should
you lose your Service and Warranty
In fo rm ation booklet, ha vean authorized
Mercedes-Benz Center ar range for a replace‐
ment. The new Service and Warranty In for‐
mation booklet will be pos tedto yo u. Ve
hicle operation outside the USA or Canada When
you are tra veling abroad with your vehicle,
obser vethefo llowing points:
R service points or replacement parts may not
be available immediatel y.
R unleaded fuel forve hicles with a catalytic
con verter may not be available. Leaded fuel
can cause damage tothe catalytic con verter.
R the fuel may ha vea considerably lo wer
octane number. Unsuitable fuel can cause
engine damage.
Cer tain Mercedes-Benz models are available in
Europe thro ugh the European Delivery Program.
Fo r more information, please consult an author‐
ized Mercedes-Benz Center, or write toone of the
fo llowing addresses:
In the USA: 20
General no tes

#
Movethesteering wheel tothe desired posi‐
tion. #
Pull le ver1 up as far as it will go.
The steering wheel is loc ked. St
ow age areas Note
s on loading guidelines &
DANG ER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if the
re ar-end door is open when the engine is run‐
ning, especially if theve hicle is in motion. #
Always switch off the engine before
opening there ar-end door. #
Never drive with there ar-end door
open. &
WARNING Risk of inju ryfrom unsecu red
objects in theve hicle
When objects are unsecured or inadequately
secured, they can slip, tip over or be thro wn
about, striking vehicle occupants.
This also applies to:
R Luggage or loads
R Seats which ha vebeen remo ved and are
being transpor ted in theve hicle in an
ex ceptional case
The reis a risk of injur y,particular lyin the
eve nt of braking maneuvers or ab rupt
ch anges in direction. #
Alwaysstow objects in such a wayth at
th ey cannot be tossed about. #
Before tr aveling, secure objects, lug‐
ga ge or load topreve ntthem slipping or
tipping over. #
When a seat is remo ved, keep it prefera‐
bly outside theve hicle. &
WARNING Risk of inju rydue toobjects
being stowed incor rectly
If yo u do not adequately stowobjects in the
ve hicle interior, they could slip or be tossed
around and thereby strike vehicle occupants.
In addition, cup holders, open stowage
spaces and mobile phone brac kets cannot al
wa ys restra in the objects they contain in the
eve nt of an accident.
The reis a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Alwaysstow objects in such a wayth at
th ey cannot be tossed about in these or
similar situations. #
Always make sure that objects do not
project from stowage spaces, parcel
nets or stowage nets. #
Close the loc kable stow age spaces
before starting a journe y. #
Stow and secure objects that are heavy,
hard, poin ted, sharp-edged, fragile or
to o lar geinthe cargo compartment. &
WARNING Risk of bu rning from theta il‐
pipe or tailpipe trim
The tailpipe and tailpipe trim can become
ve ry hot. If you come into con tact wi th these
car parts, you could burn yourself. #
Always be particularly careful when in
th e vicinity of theta ilpipe and tailpipe
trims and supervise children very
closely when in this area. #
Before any con tact, allow the car parts
to cool down. If
yo u are using a roof rack , please no tethe maxi‐
mum roof load and the maximum load capacity of
th ero of rack.
Yo u will find information about the maximum roof
load in the "Technical data" chap ter and informa‐
tion about roof rack s in the "Car rier sy stems"
section .
Camera-based driving sy stems and the sensor
functions of the inside rearview mir ror may be
impaire d ifyou are transpo rting a load on the
ro of and it pr otru des more than 16 in (40 cm)
ove rth e edge of thero of. Therefore, make sure
th at the load does not overhang bymore than
16 in (40 cm).
The handling characteristics of your vehicle are
dependent on the load distribution. Therefore,
please obser vethefo llowing no tes when loading:
R when transporting a load, ne verex ceed the
permissible gross mass or the gross axle
we ight rating forth eve hicle (including occu‐ 72
Seats and stowage

designed
forth e trailer operation
re qu irements. #
Do not modify the ball coupling or the
trailer hitch. &
WARNING Risk of accident and inju ry
due toan incor rectly ins talled ball cou‐
pling
If th e ball coupling is not ins talled and
engaged cor rectly, it may become de tach ed
during tr avel and endanger other road users.
There is a risk of fata l injur y. #
Install and secure the ball coupling as
described in the ball coupling manufac‐
turer's ins tallation instructions. #
When the ball coupling has been ins tal‐
led, ensure that it is cor rectly secu red
before every trip. &
WARNING Risk of accident due toan
incor rectly ins talled and secured ball
neck
If th e ball neck is not cor rectly ins talled and
secured, the trailer can become de tach ed. #
Install and secure the ball neck as
described in the ball neck manufactur‐
er's ins tallation instructions. #
When the ball neck has been ins talled,
ensure that it is cor rectly secu red
before every trip *
NO
TEWearing out the brake linings by
continuously dep ressing the brake pedal #
Do not depress the brake pedal continu‐
ously whilst driving. #
Touse the braking ef fect of the engine,
shift toa lo werge ar in good time. Alw
ays comply with the operating instructions of
th e manufacturer of the trailer coupling and the
ball nec k.
Place your vehicle/trailer combination on sur fa‐
ces that are as even as possible and secu reit
against rolling away ( /page 132). Couple and
uncouple the trailer carefully.
When backing up theto wing vehicle, ensure that
th ere is no-one between theve hicle and the
traile r. If
yo u do not connect the trailer totheto wing
ve hicle cor rectly, the trailer may become
de tach ed. Once it has been connected and is
ro adwor thy, the trailer must be in a horizontal
position behind theto wing vehicle.
No tethefo llowing rega rding theto ngue weight:
R Make full use of the maximum tongue weight,
where possible
R Do not exceed or fall below the permitted
to ngue weight
Do not exceed thefo llowing values:
R Perm itted braked or unbraked towing capa‐
city
The maximum permissible towing capacity for
traile rswithout a separate braking sy stem is
1, 653 lbs (750 kg).
R Perm issible rear axle load of theto wing vehi‐
cle
R Perm issible gross mass of theto wing vehicle
R Perm issible gross mass of the trailer
R Perm issible gross towing mass
R Maximum permissible speed of the trailer
The releva nt pe rmitted values, which must not be
exc eeded, can be found in thefo llowing places:
R Inyour vehicle documents
R Onthe identification plate of the trailer hitch
R Onthe trailer's identification plate
R Ontheve hicle identification plate
If th ere are discrepancies between theva lues, the
lo we stone shall appl y.
Before driving off, ensu rethefo llowing:
R The tire pressure on there ar axle of theto w‐
ing vehicle has been set forth e maximum
load.
R The headlamps ha vebeen set cor rectly.
Va lues appr ovedby the manufacturer can be
fo und on the identification plates and in the sec‐
tion forth eto wing vehicle (/ page 235).
Yo ur vehicle will act dif fere ntly wi tha trailer rela‐
tive towithout a trailer:
R The vehicle/trailer combination will be heav‐
ier.
R The vehicle/trailer combination will be
re stricted in its acceleration and climbing
ability. 15 8
Driving and pa rking

Note
s on loading guidelines &
DANG ER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if the
re ar-end door is open when the engine is run‐
ning, especially if theve hicle is in motion. #
Always switch off the engine before
opening there ar-end door. #
Never drive with there ar-end door
open. &
WARNING Risk of inju ryfrom unsecu red
objects in theve hicle
When objects are unsecured or inadequately
secured, they can slip, tip over or be thro wn
about, striking vehicle occupants.
This also applies to:
R Luggage or loads
R Seats which ha vebeen remo ved and are
being transpor ted in theve hicle in an
ex ceptional case
The reis a risk of injur y,particular lyin the
eve nt of braking maneuvers or ab rupt
ch anges in direction. #
Alwaysstow objects in such a wayth at
th ey cannot be tossed about. #
Before tr aveling, secure objects, lug‐
ga ge or load topreve ntthem slipping or
tipping over. #
When a seat is remo ved, keep it prefera‐
bly outside theve hicle. &
WARNING Risk of inju rydue toobjects
being stowed incor rectly
If yo u do not adequately stowobjects in the
ve hicle interior, they could slip or be tossed
around and thereby strike vehicle occupants.
In addition, cup holders, open stowage
spaces and mobile phone brac kets cannot
al wa ys restra in the objects they contain in the
eve nt of an accident.
The reis a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Alwaysstow objects in such a wayth at
th ey cannot be tossed about in these or
similar situations. #
Always make sure that objects do not
project from stowage spaces, parcel
nets or stowage nets. #
Close the loc kable stow age spaces
before starting a journe y. #
Stow and secure objects that are heavy,
hard, poin ted, sharp-edged, fragile or
to o lar geinthe cargo compartment. &
WARNING Risk of bu rning from theta il‐
pipe or tailpipe trim
The tailpipe and tailpipe trim can become
ve ry hot. If you come into con tact wi th these
car parts, you could burn yourself. #
Always be particularly careful when in
th e vicinity of theta ilpipe and tailpipe
trims and supervise children very
closely when in this area. #
Before any con tact, allow the car parts
to cool down. If
yo u are using a roof rack , please no tethe maxi‐
mum roof load and the maximum load capacity of
th ero of rack.
Yo u will find information about the maximum roof
load in the "Technical data" chap ter and informa‐
tion about roof rack s in the "Car rier sy stems"
section .
Camera-based driving sy stems and the sensor
functions of the inside rearview mir ror may be
impaire d ifyou are transpo rting a load on the
ro of and it pr otru des more than 16 in (40 cm)
ove rth e edge of thero of. Therefore, make sure
th at the load does not overhang bymore than
16 in (40 cm).
The handling characteristics of your vehicle are
dependent on the load distribution. Therefore,
please obser vethefo llowing no tes when loading:
R when transporting a load, ne verex ceed the
permissible gross mass or the gross axle
we ight rating forth eve hicle (including occu‐
pants). The values are specified on theve hi‐
cle identification plate on the B-pillar.
R the load must not pr otru de abo vethe upper
edge of the seat backrests.
R if possible, alw ays transport the load in the
cargo compa rtment. Tr
ansporting 19 5

R
fastenthe load tothe tie-down eyes and
spread the load as evenly as possible.
R use tie-down eyes and fastening components
which are suitable forth ewe ight and size of
th e load. Load distribution
* NO
TERisk of damage tothefloor co ver‐
ing Excessive point loading on
the cargo com‐
partment floor or on the load area can nega‐
tively af fect the driving characteristics and
could damage thefloor co vering. #
Vehicles with rear-wheel drive: dis‐
tribu tethe load uniformly. When doing
so, ensure that theove rall cen ter of
gr av ity of the load is alw ays as low and
close tothe center as possible and
between the axles near there ar axle. #
Vehicles with all-wheel drive: distrib‐
ute the load uniforml y.When doing so,
ensure that theove rall cen ter of gr avity
of the load is alw ays as low and close to
th e center as possible and between the
axles. Excessive point loading on
the cargo compart‐
ment floor or on the load area can negatively
af fect the driving characteristics and could dam‐
age thefloor co vering.
On Cargo Van and Passenger Van:
R alwa ys transpo rtthe load in the cargo com‐
partment.
R alwaysfast enthe load tothere ar ben chseat
backrests.
R movelarge and heavy loads as farto wa rds
th e front of theve hicle as possible against
th ere ar ben chseat. Stow loads flush with the
re ar ben chseat.
R always additionally secure the load with suita‐
ble load securing aids or tie downs.
R the load must not pr otru de abo vethe upper
edge of the seat backrests.
R transport loads behind seats that are not
occupied.
R ifth ere ar ben chseat is not occupied, insert
th e seat belts crosswise into the buckle of the
opposite seat belt. Securing loads
Note
s on load securing &
WARNING Risk of accident and injury
due toincor rect use of the lashing stra ps
If yo u attach the lashing stra p incor rectly
when secu ring loads, thefo llowing may occur
in theev ent of abrupt changes in direction,
braking maneuver or an acciden t:
R The tie-down eyes may become de tach ed
or the lashing stra p may tear if the per‐
missible load is exceeded.
R The load cann otbe restra ined.
This may cause the load toslip, tip over or be
fl ung about, striking vehicle occupants. #
Alwayste nsion the lashing stra ps in the
proper manner and only between the
described tie-down eyes. #
Always use lashing stra ps designed spe‐
cifically forth e loads. %
Obser
vethe information relating tothe maxi‐
mum loading capacity of the individual cargo
tie-down point. If you combine various cargo
tie-down points tosecure a load, alw aysta ke
th e maximum loading capacity of thewe ak‐
est cargo tie-down point into account. During
maximum full- stop braking, forc es may act
which can multiply thewe ight of the load.
Alw ays use se veral cargo tie-down points to
distribute and spread the load. Spread the
load evenly between the cargo tie-down
points or tie-down eyes.
Alw ays obser vethe operating instructions or the
lashing stra p manufacturer's instructions forthe
operation of the lashing stra p.
Obser vethe information relating tothe maximum
loading capacity of the cargo tie-down points
(/ page 275).
As the driver, you are responsible for ensuring the
fo llowing:
R The load is secured against slipping, tipping,
rolling or falling off.
Ta ke usual traf fic conditions as well as swerv‐
ing or full brake application and bad roads
into account.
R The applicable requ irements and guidelines
re lating toload-securing practices are met.
If th is is not the case, this may con stitute a
punishable of fense, depending on local legis‐ 19 6
Transporting

#
Remo vetheru bber mat from the front-
passenger foot we ll. #
Tounlo ck:turn thequ ick- re lease fastener 1
counter-clockwise toposition 0047. #
Slightly raise and pull out the co ver.
Inserting and locking the co ver #
Slide in the co ver and press it down wards. #
Press down thequ ick- re lease fastener 1
until it engages. #
Tolock: turnthequ ick- re lease fastener 1
clockwise toposition 0048. Re
moving the vehicle tool kit #
Remo vetheve hicle tool kit from stowage
compartment 1. Hyd
raulic jack Information on
thehy draulic jack The
hydraulic jack is located in side compartment
1 abo vethe co-driver door step.
The jack has a maximum weight of 16.5 lbs
(7.5 kg) depe nding on theve hicle's equipment.
Yo u will find the maximum load capacity of the
jack stated on the adhesive label attached tothe
jac k.Ifth ere is a malfunction, please contact a
qu alified specialist workshop.
Jack maintenance:
R Clean and grease all moving parts af ter use.
R Extend and retract the pis tons ful lyeve rysix
months. Re
moving the pump le verro d and the jack Re
quirements:
R The co-driver door is open. #
Toopen: press down and unclip fasteners 1
on the co ver. #
Remo vethe co ver. #
Pull out the holder comple tely and place it on
th estep. 230
Breakdown assis tance

#
Neverove rload the tires by exceeding
th e maximum load. Only
vehicles with a gross vehicle weight of less
th an 10,000 lbs (4,536 kg) ha veaTire and Load‐
ing In form ation placard on the B-pillar on the driv‐
er's side. 1
Tire and Loading In form ation placard %
The data shown in
the illustration is sample
data.
The Tire and Loading In form ation placard sho ws:
R The maximum number of seats indicates the
maximum number of occupants permitted to
tr ave l in theve hicle.
R The maximum permissible load equals the
gross weight of all vehicle occupants, the lug‐
ga ge and cargo.
R The recommended tire pressures for cold
tires. The recommended tire pressures apply
to the maximum permissible load and up to
th e maximum permissible speed of theve hi‐
cle.
Also obser vethefo llowing information:
R The information about permissible weights on
th eve hicle identification plate (/ page 261).
R The information about tire pressure on the
tire pressure table .
Ad ditional related subjects:
R Determ ining the maximum load
(/ page 241).
R Notes on tire pressure (/ page 234). De
term ining the maximum load The
following steps ha vebeen de veloped as
re qu ired of all manufacturers under Title 49,
Code of U.S. Federal Regulations, Part57 5 in
accordance with the "National Traf fic and Mo tor
Ve hicle Saf etyAc t of 1966." #
Step 1: locatethest atement, "The combined
we ight of occupants and cargo should ne ver
exc eed XXX kgor XXX lbs." on theTire and
Loading In form ation placard of your vehicle. #
Step 2: determ ine the combined weight of
th e driver and passengers that will be tra vel‐
ing in your vehicle. #
Step 3: subtract the combined weight of the
driver and passengers from XXX kgor
XXX lbs. #
Step 4: there sulting figure equals the per‐
missible amount of cargo and luggage load
capacity. Forex ample, if the "XXX" amount
equals 1,400 lbs and there will be five 150 lb
passengers in your vehicle, the amount of
av ailable cargo and luggage load capacity is
650 lbs (1,400 – 750 (5 x 150) = 650 lbs). #
Step 5: determ ine the combined weight of
luggage and cargo being loaded on theve hi‐
cle. For saf etyre asons, this we ight must not
exc eed the cargo and luggage load capacity
calculated in step 4.
Even if you ha vecalculated thetot al load care‐
full y,yo u should still make sure that the maxi‐
mum permissible gross weight and the maximum
gross axle weight rating of your vehicle are not
exc eeded. Information forth is can be found on
th eve hicle identification plate. #
Weigh the laden vehicle, including driver, pas‐
sengers and load, on a suitable vehicle weigh‐
bridge.
The measured values must not exceed the
maximum permitted values lis ted on theve hi‐
cle identification plate.
Ad ditional related subjects:
R Sample calculation for de term ining the maxi‐
mum load (/ page242)
R Tire and Loading In form ation placard
(/ page 240)
R Tire pressure table
R Vehicle identification plate Wheels and tires
241

Ti
re labeling Overview of tire labeling
1
Uniform Ti reQuality Grading Standards
(/ page 243)
2 DOT (Depa rtment of Transpor tation), (TIN)
Ti re Identification Number (/ page244)
3 Maximum tire load (/ page244)
4 Maximum tire pressu re (/ page 245)
5 Manu facturer
6 Characteristics of the tire (/ page245)
7 Tire size designation, load-beari ng capacity,
speed rating and load ind ex (/page 245)
8 Tire name
% The da
tashown in the illustration is sample
data. Information on tire
quality grades Ac
cording totherequ irements of theU. S.
Depa rtment of Transpor tation's "Uni form Tire
Quality Grading Standards" tire manufacturers
must grade their tires using thefo llowing three
per form ance factors: 1
Tread weargrade
2 Traction grade
3 Temp erature grade
% The data shown in
the illustration is sample
data.
% This grading is not legally prescribed
for Can‐
ada, but specified in most cases anyw ay.
Tr ead weargrade
The tread wear grade is a comparative grading
based on tread wear grade tests conducted
under contro lled conditions on a specified U.S.
Depa rtment of Transpor tation test trac k.For
ex ample, a tire graded 150wo uld wear one and
one-half times as well on the go vernment test
track as a tire graded 100.
The relative per form ance of tires depends upon
th e actual conditions of their use, ho wever,and
may depart significantly from the norm due to
va riations in driving habits, service practices and
dif fere nces in road characteristics and climate
conditions.
Tr action grade &
DANG ER Risk of accident due toinade‐
qu ate traction
The traction grade assigned tothis tire is
based on stra ight-ahead braking traction
te sts, and does not include either accelera‐
tion, cornering, hydroplaning or peak traction
ch aracteristics. #
Always adapt your driving style and
drive at a speed tosuit the pr evailing
traf fic and weather conditions. *
NO
TEDama getothe driv etra in from
wheelspin #
Avoid wheelspin. The traction grades – from highest
tolowest –
are AA, A,B and C. These grades relate tothe Wheels and tires
243