2019 MERCEDES-BENZ SPRINTER change wheel

Symbols
..................................................... 4At
agl ance ................................................. 6
Cockpit ........................................................ 6
Instrument clus ter ....................................... 7
Overhead control panel ............................. 10
Door control panel .................................... .14
Emergencies and breakdowns ................... 16Genera
l notes.......................................... 18
Environmental pr otection .......................... 18
Mercedes-Benz Genuine Parts ...................18
Information about attachments, add-
on equipment, ins tallations and con‐
ve rsions .................................................... .19
Operating Instructions ...............................20
Service and vehicle operation ...................20
Operating saf ety ........................................ 21
Declarations of conformity ........................ 22
Diagno stics connection ............................ .22
No tes on changes tothe engine output ..... 23
Qualified specialist workshop .................... 23
Ve hicle registration ................................... 23
Cor rect use of theve hicle .........................23
Multi Purpose Vehicle ................................ 24
Information on problems with your
ve hicle .......................................................24
Re porting saf ety defects ............................ 24
Limited Warranty ...................................... .24
QR codes forre scue card .......................... 24
Data storage ..............................................25
Copyright .................................................. .27Occupant saf
ety...................................... 28
Re stra int sy stem ........................................28
Seat belts .................................................. 30
Airbags ...................................................... 32
Children in theve hicle ...............................34
No tes on pets in theve hicle ......................40 Opening and closing
...............................41
SmartK ey................................................... 41
Doo rs........................................................ 44
Sliding door ............................................... 45
Electrical sliding door ................................ 46
Re ar-end doors .......................................... 50
Pa rtition sliding door .................................. 51
Electrical step ............................................ 52
Side window ..............................................53
Anti-theft pr otection ..................................55 Seats and
stowage .................................. 59
Co rrect driver's seat position .................... 59
Seats ......................................................... 59
Ad justing thesteering wheel ..................... 71
St ow age areas .......................................... .72
Bottle holder .............................................. 74
Cup holder ................................................ .74
Ashtr ayand cigar ette lighter ...................... 74
Soc kets ...................................................... 75
Wi relessly charging the mobile phone
and coupling with theex terior antenna ..... 77
Ins talling or removing thefloor mats ......... 78 Light and vision
....................................... 79
Ex terior lighting ......................................... 79
Ad justing the interior lighting .................... 82
Changing bulbs .......................................... 83
Wi ndshield wipe rs..................................... 88
Mir rors ...................................................... 90
Using sun visors ........................................ 92 Climate control
....................................... 93
Overview of climate control sy stems ......... 93
Operating climate control sy stems ............ 95
Operating air vents .................................... 98
Au xilia ryheating ........................................99
Operating cargo compartment ventila‐
tion .......................................................... 102 Driving and pa
rking .............................. 103
Driving .................................................... .103
Battery main switch ................................. 11 4
Au tomatic transmission ........................... 11 5
All-wheel drive .......................................... 11 8
DSR (Downhill Speed Regulation) ............ 12 0
Electronic le vel control ............................ 121
Re fueling ................................................ .125
Pa rking .................................................... 13 2
Driving and driving sa fety sy stems ..........1 36
Wo rkmode ............................................. .156
Tr ailer operation ...................................... 157 Instrument Display and on-board
compu
ter............................................... 16 3
Overview of Instrument Display ............... 16 3
Overview of the buttons on thesteer‐
ing wheel .................................................1 64
Operating the on-board computer ........... 16 4
Overview of the displa yson the multi‐
function display ....................................... 16 5
Setting the instrument lighting ................1 662
Contents

1
Checking and topping up oper‐
ating fluids →
263
St arting assis tance →
219
2 Buttons forth e SOS emer gency
call sy stem and roadside assis‐
ta nce →
217
3 Warning lamp →
216
Saf etyve st →
216
Fir st-aid kit (so ftsided) →
216
4 Vehicles with rear-wheel drive:
hy draulic jack and tire-change
to ol kit →
230 5
Hazard warning lights →
80
6 QR code for accessing there s‐
cue card →
24
7 Todisconnect thest ar ter bat‐
te ry →
222
8 Fuelfiller flap with instruction
labels for tire pressu re, fuel
type and QR code for access‐
ing there scue card →
12 5
9 Flat tire →
218 16
Ataglance – Emer gencies and breakdowns

&
WARNING Risk offire due toflammable
materials on hot parts of theex haust sys‐
tem
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact
wi th hot parts of theex haust sy stem. #
When driving on unpa vedro ads or off-
ro ad, regular lych eck theve hicle under‐
side. #
Remo vetrapped plants or other flam‐
mable material. #
Ifth ere is damage, consult a qualified
specialist workshop immediately. *
NO
TEDama getotheve hicle In
thefo llowing situations, in particular, there
is a risk of damage totheve hicle:
R The vehicle becomes grounded, e.g. on a
high curb or an unpa vedro ad
R The vehicle is driven toofast over an
obs tacle, e.g. a curb, speed bu mpor pot‐
hole
R A heavy object strike sth e underbody or
ch assis components
In situations such as this, the body, the
underbody, chassis components, wheels or
tires could be damaged without the damage
being visible. Components damaged in this
wa y can unexpectedly fail or, in the case of an
accident, may not absorb the loads that arise
as intended.
If th e underbody paneling is damaged, flam‐
mable materials such as lea ves, grass or
twigs can collect between the underbody and
th e underbody paneling. These materials may
ignite if they come into contact wi thhot parts
on theex haust sy stem. #
Have theve hicle checked and repaired
immediately at a qualified specialist
wo rkshop.
or #
If driving saf ety is impaired while con‐
tinuing your journe y,pull over and stop
th eve hicle immediately in accordance
with the traf fic conditions, and contact
a qu alified specialist workshop. Declarations of conformity
Information about
the decla ration of conform‐
ity for wi reless vehicle components USA:
"The wireless devices of this vehicle comply
with Part15 ofthe FCC Rules. Operation is sub‐
ject tothefo llowing two conditions: 1) These
devices may not cause harmful inter fere nce, and
2) These devices must acce ptany inter fere nce
re ceived, including inter fere nce that may cause
undesired operation. Changes or modi fications
not expressly appr ovedby the party responsible
fo r compliance could void the user's authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-e xemp t RSS
st andard(s). Operation is subject tothefo llowing
two conditions: (1) These devices may not cause
inter fere nce, and (2) These devices must acce pt
any inter fere nce, including inter fere nce that may
cause undesired operation of the device."
USA: "Wireless charging sy stem for mobile devi‐
ces (model: WMI2 Wireless Mobile Inter face): this
device complies with Part18 ofthe FCC Rules."
The name and address of there sponsible party
is:
peiker acustic GmbH
Max-Planc k-St r.28-32
61 381 Friedrichsdorf
Germany Diagnostics connection
The diagnostics connection is only intended for
th e connection of diagnostic devices at a quali‐
fi ed specialist workshop. &
WARNING Risk of accident due tocon‐
necting devices tothe diagnostics con‐
nection
If yo u connect equipment toa diagnostics
connection in theve hicle, it may af fect the
operation of vehicle sy stems.
As a result, the operating saf ety of theve hicle
could be af fected. #
Only connect equipment toa diagnos‐
tics connection in theve hicle which is
appr ovedfo ryo ur vehicle byMercedes-
Benz. 22
General no tes

card contains, in compact
form ,th e most impor‐
ta nt information about your vehicle e.g. thero ut‐
ing of electric cables.
Fu rther information can be found at http://
www.mercedes-benz.de/qr-code. Data
storage Electronic control units
Electronic control units are ins
talled in your vehi‐
cle. Some of these are necessary forth e safe
operation of your vehicle, while some assist you
when driving (driver assis tance sy stems). In addi‐
tion, your vehicle pr ovides com fort and enter tain‐
ment functions, which are also made possible by
electronic cont rol units.
The elect ronic control units contain da tamemo‐
ri es which can temp orarily or permanently store
te ch nical information about theve hicle's operat‐
ing state, component loads, main tenance requ ire‐
ments and tech nical events or malfunctions.
In general, this information documents thest ate
of a component part, a module, a sy stem or the
sur roundings such as:
R operating states of sy stem components (e.g.
fl uid le vels, battery status, tire pressure)
R status messages concerning theve hicle and
its individual components (e.g. number of
wheel revo lutions/speed, deceleration, lateral
acceleration, display of thefast ened seat
belts)
R malfunctions or defects in impor tant sy stem
components (e.g. lights, brakes)
R information on events leading tovehicle dam‐
age
R system reactions in special driving situations
(e.g. airbag deployment, inter vention of sta‐
bility control sy stems)
R ambient conditions (e.g. temp erature, rain
sensor)
In addition toprov iding the actual cont rol unit
function, this data assists the manufacturer in
de tecting and rectifying malfunctions and opti‐
mizing vehicle functions. The majority of this data
is temp orary and is only processed in theve hicle
itself. Only a small portion of the data is stored in
th eeve nt or malfunction memo ry.
When your vehicle is serviced, tech nical da ta
from theve hicle can be read out byservice net‐
wo rkemplo yees (e.g. workshops, manufacturers)
or third parties (e.g. breakdown services). Serv‐ ices include
repair services, maintenance pro‐
cesses, warranty claims and quality assurance
measures, forex ample. The read out is per‐
fo rm ed via the legally prescribed port forthe
diagnostics connection in theve hicle. The
re spective service network locations or third par‐
ties collect, process and use this data. They
document tech nical statuses of theve hicle,
assist in finding malfunctions and impr oving qual‐
ity and are transmitted tothe manufacturer, if
necessar y.Fu rthermore, the manufacturer is sub‐
ject toproduct liability. Forth is, the manufacturer
re qu ires tech nical da tafrom vehicles.
Malfunction memories in theve hicle can be reset
by a service outlet as part of repair or mainte‐
nance work.
Depending on the selected equipment, you can
import data into vehicle con venience and info‐
ta inment functions yourself.
This includes, forex ample:
R multimedia data such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in connection with
an integrated hands-free sy stem or an inte‐
grated navigation sy stem
R entered navigation destinations
R data about the use of Internet services
This data can be sa ved locally in theve hicle or it
is located on a device which you ha veconnected
to theve hicle (e.g. smartphone, USB flash drive
or MP3 pla yer). If this data is stored in theve hi‐
cle, you can dele teit at any time. This data is
sent tothird parties only at your requ est, particu‐
lar lywhen you use online services in accordance
with the settings that you ha veselected.
Yo u can store or change con venience settings/
individualization in theve hicle at any time.
Depending on the equipment, this includes, for
ex ample:
R seat and steering wheel position settings
R suspension and climate cont rol settings
R Individualization such as interior lighting
If yo ur vehicle is accordingly equipped, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can control this by
means of the cont rol elements integrated in the
ve hicle. Images and audio from the smartphone
can be output via the multimedia sy stem. Cer tain General no
tes25

R
ifyo ufast enyour seat belt while theve hi‐
cle is in motion #
Before starting the engine: adjust the
driver's seat, the head restra int, the
st eering wheel or the mir ror and fasten
yo ur seat belt. &
WARNING Risk of becoming trapped if
th e seat height is adjus ted carelessly
If yo u adjust the seat height carelessly, you or
ot her vehicle occupants could be trapped and
th ereby injured.
Children in particular could accidentally press
th e electrical seat adjustment buttons and
become trapped. #
While moving the seats, make sure that
hands or other body parts do not get
under the le ver assembly of the seat
adjustment sy stem. &
WARNING Risk of inju rydue tohead
re stra ints which are not ins talled or are
adjus ted incor rectly
If head restra ints are not ins talled or are
adjus ted incor rectly, the head restra ints can‐
not pr ovide pr otection as intended.
There is an increased risk of injury in the
head and neck area, e.g. in theeve nt of an
accident or when braking. #
Always drive with the head restra ints
ins talled. #
Before driving off, make sure forev ery
ve hicle occupant that the center of the
head restra int supports the back of the
head at about eye le vel. Do not inter
change the head restra ints of the
front and rear seats. Otherwise, you will not be
able toadjust the height and angle of the head
re stra ints cor rectl y.
Ad just the head restra int fore -and-aft position so
th at it is as close as possible tothe back of your
head. &
WARNING Risk of inju ryor death due to
incor rect seat position
The seat belt does not of ferth e intended le vel
of pr otection if you ha venot mo vedth e seat
backrest toan almost vertical position. When braking or in
theeve nt of an accident,
yo u could slide unde rneath the seat belt and
sus tain abdominal or neck injuries, forex am‐
ple. #
Adjust the seat properly before begin‐
ning your journe y. #
Always ensure that the seat backrest is
in an almost vertical position and that
th e shoulder section of your seat belt is
ro uted across the center of your shoul‐
der. *
NO
TEDama getothe seats when moving
th e seats back The seats may be damaged
byobjects when
moving the seats bac k. #
When moving the seats bac k,make sure
th at there are no objects in thefo ot we ll,
under or behind the seats. 1
Seat fore -and-aft position
2 Seat height
3 Seat ba ckrest inclination
% Depending on
the seat model, individual
adjustment options may be omitted. #
Toadjust the seat fore -and-aft position: lift
le ve r1 and slide the seat into the desired
position. #
Make sure that the seat is engaged. #
Toset the seat heigh t:ke ep on pressing or
pulling le ver2 until therequ ired seat height
is reached. #
Toadjust the seat backrest inclination:
turn handwheel 3forw ards and backwards
until the desired position has been reached. 60
Seats and stowage

Ad
justing the front seats manually (with Seat
Comfort Package) &
WARNING Risk of becoming trapped if
th e seats are adjus tedby children
Children could become trapped if they adjust
th e seats, particularly when unattended. #
When leaving theve hicle, alw aysta ke
th e SmartK eywith you and lock the
ve hicle. #
Never lea vechildren unat tended in the
ve hicle. &
WARNING Risk of becoming trapped
when adjusting the seats
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. #
When adjusting a seat, make sure that
no one has any body parts in the sweep
of the seat. Obser
vethe saf ety no tes on "Airbags" and "Chil‐
dren in theve hicle". &
WARNING Risk of accident due tothe
driver's seat not being engaged
If th e driver's seat is not engaged, it could
mo veunexpectedly while theve hicle is in
motion.
This could cause youto lose control of the
ve hicle. #
Always make sure that the driver's seat
is engaged before starting theve hicle. &
WARNING Risk of inju ryfrom adju sting
th eve hicle settings while theve hicle is in
motion
Yo u could lose control of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra int, thesteering wheel or the mir ror
while theve hicle is in motion
R ifyo ufast enyour seat belt while theve hi‐
cle is in motion #
Before starting the engine: adjust the
driver's seat, the head restra int, the
st eering wheel or the mir ror and fasten
yo ur seat belt. &
WARNING Risk of becoming trapped if
th e seat height is adjus ted carelessly
If yo u adjust the seat height carelessly, you or
ot her vehicle occupants could be trapped and
th ereby injured.
Children in particular could accidentally press
th e electrical seat adjustment buttons and
become trapped. #
While moving the seats, make sure that
hands or other body parts do not get
under the le ver assembly of the seat
adjustment sy stem. &
WARNING Risk of inju rydue tohead
re stra ints which are not ins talled or are
adjus ted incor rectly
If head restra ints are not ins talled or are
adjus ted incor rectly, the head restra ints can‐
not pr ovide pr otection as intended.
There is an increased risk of injury in the
head and neck area, e.g. in theeve nt of an
accident or when braking. #
Always drive with the head restra ints
ins talled. #
Before driving off, make sure forev ery
ve hicle occupant that the center of the
head restra int supports the back of the
head at about eye le vel. Do not inter
change the head restra ints of the
front and rear seats. Otherwise, you will not be
able toadjust the height and angle of the head
re stra ints cor rectl y.
Ad just the head restra int fore -and-aft position so
th at it is as close as possible tothe back of your
head. &
WARNING Risk of inju ryor death due to
incor rect seat position
The seat belt does not of ferth e intended le vel
of pr otection if you ha venot mo vedth e seat
backrest toan almost vertical position.
When braking or in theeve nt of an accident,
yo u could slide unde rneath the seat belt and
sus tain abdominal or neck injuries, forex am‐
ple. #
Adjust the seat properly before begin‐
ning your journe y. #
Always ensure that the seat backrest is
in an almost vertical position and that Seats and
stowage 61

&
WARNING Risk of accident due tothe
driver's seat not being engaged
If th e driver's seat is not engaged, it could
mo veunexpectedly while theve hicle is in
motion.
This could cause youto lose control of the
ve hicle. #
Always make sure that the driver's seat
is engaged before starting theve hicle. &
WARNING Risk of inju ryfrom adju sting
th eve hicle settings while theve hicle is in
motion
Yo u could lose control of theve hicle in the
fo llowing situations:
R ifyo u adjust the driver's seat, the head
re stra int, thesteering wheel or the mir ror
while theve hicle is in motion
R ifyo ufast enyour seat belt while theve hi‐
cle is in motion #
Before starting the engine: adjust the
driver's seat, the head restra int, the
st eering wheel or the mir ror and fasten
yo ur seat belt. &
WARNING Risk of becoming trapped if
th e seat height is adjus ted carelessly
If yo u adjust the seat height carelessly, you or
ot her vehicle occupants could be trapped and
th ereby injured.
Children in particular could accidentally press
th e electrical seat adjustment buttons and
become trapped. #
While moving the seats, make sure that
hands or other body parts do not get
under the le ver assembly of the seat
adjustment sy stem. &
WARNING Risk of inju rydue tohead
re stra ints which are not ins talled or are
adjus ted incor rectly
If head restra ints are not ins talled or are
adjus ted incor rectly, the head restra ints can‐
not pr ovide pr otection as intended.
There is an increased risk of injury in the
head and neck area, e.g. in theeve nt of an
accident or when braking. #
Always drive with the head restra ints
ins talled. #
Before driving off, make sure forev ery
ve hicle occupant that the center of the
head restra int supports the back of the
head at about eye le vel. Do not inter
change the head restra ints of the
front and rear seats. Otherwise, you will not be
able toset the height and inclination of the head
re stra ints tothe cor rect position.
Using the head restra int fore /aft adjustment,
adjust the head restra int in such a wayth at it is
as close tothe back of the head as possible. &
WARNING Risk of inju ryor death due to
incor rect seat position
The seat belt does not of ferth e intended le vel
of pr otection if you ha venot mo vedth e seat
backrest toan almost vertical position.
When braking or in theeve nt of an accident,
yo u could slide unde rneath the seat belt and
sus tain abdominal or neck injuries, forex am‐
ple. #
Adjust the seat properly before begin‐
ning your journe y. #
Always ensure that the seat backrest is
in an almost vertical position and that
th e shoulder section of your seat belt is
ro uted across the center of your shoul‐
der. *
NO
TEDama getothe seats when moving
th e seats back The seats may be damaged
byobjects when
moving the seats bac k. #
When moving the seats bac k,make sure
th at there are no objects in thefo ot we ll,
under or behind the seats. Seats and
stowage 63

#
Movethesteering wheel tothe desired posi‐
tion. #
Pull le ver1 up as far as it will go.
The steering wheel is loc ked. St
ow age areas Note
s on loading guidelines &
DANG ER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if the
re ar-end door is open when the engine is run‐
ning, especially if theve hicle is in motion. #
Always switch off the engine before
opening there ar-end door. #
Never drive with there ar-end door
open. &
WARNING Risk of inju ryfrom unsecu red
objects in theve hicle
When objects are unsecured or inadequately
secured, they can slip, tip over or be thro wn
about, striking vehicle occupants.
This also applies to:
R Luggage or loads
R Seats which ha vebeen remo ved and are
being transpor ted in theve hicle in an
ex ceptional case
The reis a risk of injur y,particular lyin the
eve nt of braking maneuvers or ab rupt
ch anges in direction. #
Alwaysstow objects in such a wayth at
th ey cannot be tossed about. #
Before tr aveling, secure objects, lug‐
ga ge or load topreve ntthem slipping or
tipping over. #
When a seat is remo ved, keep it prefera‐
bly outside theve hicle. &
WARNING Risk of inju rydue toobjects
being stowed incor rectly
If yo u do not adequately stowobjects in the
ve hicle interior, they could slip or be tossed
around and thereby strike vehicle occupants.
In addition, cup holders, open stowage
spaces and mobile phone brac kets cannot al
wa ys restra in the objects they contain in the
eve nt of an accident.
The reis a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Alwaysstow objects in such a wayth at
th ey cannot be tossed about in these or
similar situations. #
Always make sure that objects do not
project from stowage spaces, parcel
nets or stowage nets. #
Close the loc kable stow age spaces
before starting a journe y. #
Stow and secure objects that are heavy,
hard, poin ted, sharp-edged, fragile or
to o lar geinthe cargo compartment. &
WARNING Risk of bu rning from theta il‐
pipe or tailpipe trim
The tailpipe and tailpipe trim can become
ve ry hot. If you come into con tact wi th these
car parts, you could burn yourself. #
Always be particularly careful when in
th e vicinity of theta ilpipe and tailpipe
trims and supervise children very
closely when in this area. #
Before any con tact, allow the car parts
to cool down. If
yo u are using a roof rack , please no tethe maxi‐
mum roof load and the maximum load capacity of
th ero of rack.
Yo u will find information about the maximum roof
load in the "Technical data" chap ter and informa‐
tion about roof rack s in the "Car rier sy stems"
section .
Camera-based driving sy stems and the sensor
functions of the inside rearview mir ror may be
impaire d ifyou are transpo rting a load on the
ro of and it pr otru des more than 16 in (40 cm)
ove rth e edge of thero of. Therefore, make sure
th at the load does not overhang bymore than
16 in (40 cm).
The handling characteristics of your vehicle are
dependent on the load distribution. Therefore,
please obser vethefo llowing no tes when loading:
R when transporting a load, ne verex ceed the
permissible gross mass or the gross axle
we ight rating forth eve hicle (including occu‐ 72
Seats and stowage