Daimler
VANS US A,LLC
European Delivery Department
One Mercedes-Benz Drive
Sandy Springs, GA 30328
In Canada:
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vande rhoof Avenue
To ronto, Ontario M4G 4C9 Main
tenance information Yo
ur cus tomer service advisor will record every
service foryo u in the Service and Warranty In for‐
mation booklet. Information on
Roadside Assistance Ro
adside Assis tance of fers tech nical help in the
eve nt of a breakdown. Your calls totheto ll-f ree
Ro adside Assis tance Hotline are ans weredby our
agents 24hours a da y,365 da ysaye ar.
1- 87 7-762-826 7(USA)
1-800-387-0 100(Canada)
Yo u can find fur ther information in theRo adside
Assis tance brochu re(USA) or the "Roadside
Assis tance" section in the Service and Warranty
booklet (Canada). You will find bo thintheve hicle
document wallet. Information on
changing address or owner In
theeve nt of a change of address, please send
us the "Notification of Address Change" in the
Service and Warranty In form ation booklet or sim‐
ply call the Cus tomer Assis tance Center (USA) at
th e hotline number 1-8 77-762-826 7or Cus tomer
Service (Canada) at 1-800-387-0 100. So, if nec‐
essar y,we can reach you in a timely fashion.
If yo u sell your Mercedes, please lea vethe entire
literature in theve hicle so that it is available to
th e next owner. If you ha vepur chased a used
ve hicle, please send us the "Notification of Pur‐
ch ase of Used Car" in the Service and Warranty
In fo rm ation booklet or call the Cus tomer Assis‐
ta nce Center (USA) at the hotline number
1-8 77-762-826 7or Cus tomer Service (Canada) at
1-800-387-0 100. Po
ssible danger due tosubstances haza rdous
to health In compliance with Proposition 65 ("P
rop65"), the
fo llowing de tach able label has been added to
each vehicle sold in Califo rnia: Operating saf
ety &
WARNING Risk of accident due tomal‐
functions or sy stem failures
If yo u do not ha vethe prescribed service/
maintenance workor any requiredrepairs
car ried out, this could result in malfunctions
or sy stem failures. #
Always ha vethe prescribed service/
maintenance workas well any required
re pairs car ried out at a qualified special‐
ist workshop. &
WARNING Risk of accident and injury as
a re sult of incor rect modi fications to
electronic component parts
Modification toelectronic components, their
software or wiring could impair their function
and/or the function of other networ ked com‐
ponent parts. In particular, sy stems releva nt
to saf ety could also be af fected.
As a result, they may no longer function as
intended and/or endanger the operating
saf ety of theve hicle. #
Neverta mp er with the wiring and elec‐
tronic component parts or their soft‐
wa re. #
You should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop. Obser
vethe "Vehicle electronics" section in the
"Technical data". Gene
ral no tes 21
#
Movethesteering wheel tothe desired posi‐
tion. #
Pull le ver1 up as far as it will go.
The steering wheel is loc ked. St
ow age areas Note
s on loading guidelines &
DANG ER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if the
re ar-end door is open when the engine is run‐
ning, especially if theve hicle is in motion. #
Always switch off the engine before
opening there ar-end door. #
Never drive with there ar-end door
open. &
WARNING Risk of inju ryfrom unsecu red
objects in theve hicle
When objects are unsecured or inadequately
secured, they can slip, tip over or be thro wn
about, striking vehicle occupants.
This also applies to:
R Luggage or loads
R Seats which ha vebeen remo ved and are
being transpor ted in theve hicle in an
ex ceptional case
The reis a risk of injur y,particular lyin the
eve nt of braking maneuvers or ab rupt
ch anges in direction. #
Alwaysstow objects in such a wayth at
th ey cannot be tossed about. #
Before tr aveling, secure objects, lug‐
ga ge or load topreve ntthem slipping or
tipping over. #
When a seat is remo ved, keep it prefera‐
bly outside theve hicle. &
WARNING Risk of inju rydue toobjects
being stowed incor rectly
If yo u do not adequately stowobjects in the
ve hicle interior, they could slip or be tossed
around and thereby strike vehicle occupants.
In addition, cup holders, open stowage
spaces and mobile phone brac kets cannot al
wa ys restra in the objects they contain in the
eve nt of an accident.
The reis a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Alwaysstow objects in such a wayth at
th ey cannot be tossed about in these or
similar situations. #
Always make sure that objects do not
project from stowage spaces, parcel
nets or stowage nets. #
Close the loc kable stow age spaces
before starting a journe y. #
Stow and secure objects that are heavy,
hard, poin ted, sharp-edged, fragile or
to o lar geinthe cargo compartment. &
WARNING Risk of bu rning from theta il‐
pipe or tailpipe trim
The tailpipe and tailpipe trim can become
ve ry hot. If you come into con tact wi th these
car parts, you could burn yourself. #
Always be particularly careful when in
th e vicinity of theta ilpipe and tailpipe
trims and supervise children very
closely when in this area. #
Before any con tact, allow the car parts
to cool down. If
yo u are using a roof rack , please no tethe maxi‐
mum roof load and the maximum load capacity of
th ero of rack.
Yo u will find information about the maximum roof
load in the "Technical data" chap ter and informa‐
tion about roof rack s in the "Car rier sy stems"
section .
Camera-based driving sy stems and the sensor
functions of the inside rearview mir ror may be
impaire d ifyou are transpo rting a load on the
ro of and it pr otru des more than 16 in (40 cm)
ove rth e edge of thero of. Therefore, make sure
th at the load does not overhang bymore than
16 in (40 cm).
The handling characteristics of your vehicle are
dependent on the load distribution. Therefore,
please obser vethefo llowing no tes when loading:
R when transporting a load, ne verex ceed the
permissible gross mass or the gross axle
we ight rating forth eve hicle (including occu‐ 72
Seats and stowage
The permissible gross
weight forve hicle-trailer
combinations (GCWR) is calculated byadding the
gross weight of the trailer tothe gross vehicle
we ight including a driver's weight of appr ox‐
imately 150 lbs (68 kg). The maximum permissi‐
ble gross combination weight is vehicle-specific
and equipment-dependent. When driving with a
trailer, you should not exceed the maximum per‐
mitted permissible gross weight forve hicle-trailer
combinations (GCWR).
The permissible values, which must not be excee‐
ded, can be found in your vehicle documents and
on the identification plates of the trailer tow
hitch, the trailer and theve hicle. The values
appr ovedby the manufacturer can also be found
in the "Technical data" section. Where theva lues
dif fer, th e lo west value alw ays applies.
Loading the trailer
Use a dr awbar nose weight that is as close as
possible tothe maximum permissible nose‐
we ight. Do not undershoot the minimum permis‐
sible nose weight. Otherwise, the trailer may
become de tach ed.
R Distribute the load over theve hicle and the
trailer so as not toexceed either the maxi‐
mum permissible values forth e gross vehicle
we ight rating (GVWR) and gross trailer weight
(G TW ),th e permissible gross weight forve hi‐
cle-trailer combinations (GCWR), nor the max‐
imum permissible gross axle weight rating
(GAWR) and trailer dr awbar nose weight (TWR)
of your vehicle.
R Addth ere ar axle load tothe trailer dr awbar
nose weight of the trailer dr awbar on the ball
head (TWR). This will ensure that you do not
ex ceed the permissible gross axle weight rat‐
ing (G AWR).
R Addth eve hicle load tothe trailer dr awbar
nose weight of the trailer dr awbar on the ball
head (TWR). This will ensure that you do not
ex ceed the permissible gross vehicle weight
ra ting (GVWR).
Che cking theve hicle and trailer weight
R Make sure that thewe ights of theto wing
ve hicle and the trailer comply with the maxi‐
mum permissible values. Ha vethe car/t railer
combination weighed on a calibrated weigh‐
ing machine. The car/trailer combination
comprises theto wing vehicle including driver,
passengers and load as well as the laden
trailer. R
Check the maximum permissible gross axle
we ight rating of the front and rear axles
(GAWR), the gross trailer weight (G TW),the
permissible gross weight forve hicle-trailer
combinations (GCWR) and the trailer dr awbar
nose weight rating (TWR). Tr
ailer po wer supply Incor
rect cabling of the connector plug may inter‐
fe re with other electronic sy stems in theve hicle.
Mercedes-Benz therefore recommends that you
ha ve the cabling of the connector plug car ried
out at a qualified specialist workshop.
Yo u can connect accesso ries up toa maximum of
24 0 W tothe permanent po wer supply. Do not
ch arge a trailer battery using the po wer supp ly.
Yo ur vehicle may be equipped with a range of
electrical equipment for trailer operation.
Depending on your trailer, you may need an
adap terfo rth e electrical connection between the
trailer and your vehicle.
The trailer soc ket of your vehicle is equipped with
a permanent po wer supp lyat thefa ctor y.
The permanent po wer supp lyis supplied via
trailer soc ket pin 4.
No tethat the trailer's permanent po wer supp lyis
not switched off when theve hicle's on-board
electrical sy stem voltage is lo w.This could com‐
ple tely dischar geyour vehicle's star ter batter y.
Fu rther information on the electrical equipment
cur rently ins talled on your vehicle, and on ins tal‐
ling trailer elect rics, can be obtained at any quali‐
fi ed specialist workshop. 16 2
Driving and pa rking
Note
s on loading guidelines &
DANG ER Risk of poisoning from exhaust
ga ses
Combustion engines emit poisonous exhaust
ga ses, such as carbon monoxide. Exhaust
ga ses can enter theve hicle interior if the
re ar-end door is open when the engine is run‐
ning, especially if theve hicle is in motion. #
Always switch off the engine before
opening there ar-end door. #
Never drive with there ar-end door
open. &
WARNING Risk of inju ryfrom unsecu red
objects in theve hicle
When objects are unsecured or inadequately
secured, they can slip, tip over or be thro wn
about, striking vehicle occupants.
This also applies to:
R Luggage or loads
R Seats which ha vebeen remo ved and are
being transpor ted in theve hicle in an
ex ceptional case
The reis a risk of injur y,particular lyin the
eve nt of braking maneuvers or ab rupt
ch anges in direction. #
Alwaysstow objects in such a wayth at
th ey cannot be tossed about. #
Before tr aveling, secure objects, lug‐
ga ge or load topreve ntthem slipping or
tipping over. #
When a seat is remo ved, keep it prefera‐
bly outside theve hicle. &
WARNING Risk of inju rydue toobjects
being stowed incor rectly
If yo u do not adequately stowobjects in the
ve hicle interior, they could slip or be tossed
around and thereby strike vehicle occupants.
In addition, cup holders, open stowage
spaces and mobile phone brac kets cannot
al wa ys restra in the objects they contain in the
eve nt of an accident.
The reis a risk of injur y,particular lyin the
eve nt of sudden braking or a sudden change
in direction. #
Alwaysstow objects in such a wayth at
th ey cannot be tossed about in these or
similar situations. #
Always make sure that objects do not
project from stowage spaces, parcel
nets or stowage nets. #
Close the loc kable stow age spaces
before starting a journe y. #
Stow and secure objects that are heavy,
hard, poin ted, sharp-edged, fragile or
to o lar geinthe cargo compartment. &
WARNING Risk of bu rning from theta il‐
pipe or tailpipe trim
The tailpipe and tailpipe trim can become
ve ry hot. If you come into con tact wi th these
car parts, you could burn yourself. #
Always be particularly careful when in
th e vicinity of theta ilpipe and tailpipe
trims and supervise children very
closely when in this area. #
Before any con tact, allow the car parts
to cool down. If
yo u are using a roof rack , please no tethe maxi‐
mum roof load and the maximum load capacity of
th ero of rack.
Yo u will find information about the maximum roof
load in the "Technical data" chap ter and informa‐
tion about roof rack s in the "Car rier sy stems"
section .
Camera-based driving sy stems and the sensor
functions of the inside rearview mir ror may be
impaire d ifyou are transpo rting a load on the
ro of and it pr otru des more than 16 in (40 cm)
ove rth e edge of thero of. Therefore, make sure
th at the load does not overhang bymore than
16 in (40 cm).
The handling characteristics of your vehicle are
dependent on the load distribution. Therefore,
please obser vethefo llowing no tes when loading:
R when transporting a load, ne verex ceed the
permissible gross mass or the gross axle
we ight rating forth eve hicle (including occu‐
pants). The values are specified on theve hi‐
cle identification plate on the B-pillar.
R the load must not pr otru de abo vethe upper
edge of the seat backrests.
R if possible, alw ays transport the load in the
cargo compa rtment. Tr
ansporting 19 5
light
weight loads. Lay anti-slip mats underneath
th e load tosecure the load additionally. Installing and
removing tie-down eyes #
Toinstall: slidethe tie-down eyeth ro ugh a
re cess in the loading rail close tothe load
until locking mechanism engages in the
re cess.
% When
you pull locking mechanism up and out
of there cess, the tie-down eye is able to
mo vewithin the loading rail. Make sure that
locking mechanism is alw ays engaged in a
re cess. #
Che ckthe tie-down eyefo rfirm seating. #
Toremo ve:pull lo cking mechanism up and
pull the tie-down eyeto wa rdsth e locking
mechanism and out of the loading rail
th ro ugh a recess. Car
rier sy stems Information about
thero of rack &
WARNING Risk of inju rydue tothe maxi‐
mum roof load being exceeded
When you place a load on thero of as well as
all outer and inner attachments, theve hicle's
center of gr avity will rise and thefa miliar driv‐
ing characteristics as well as thesteering and
braking characteristics will change. When
driving around bends, theve hicle will tilt
more heavily and may react more sluggishly
to steering mo vements.
If yo uexc eed the maximum roof load, the
driving characteristics, as well as thesteering
and braking, will be greatly impaired. #
Neverexc eed the maximum roof load
and adjust your driving style. 1
Mounting rails
Information about the maximum roof load can be
fo und in the "Technical data" section
(/ page 276).
Obse rveth efo llowing points for assembling roof
ra ck s:
R Tighten thero of rack 's scr ewsto ato rque of
6.0 lb -ft(8 Nm) – 7.4 lb-f t(10 Nm) in the des‐
ignated groo ved plates.
R The tightened scr ews should not touch the
ra ils.
R Ensure that the groo ved plates are not loca‐
te d in the areas around the plastic caps.
R The groo ved plates must ha vetheright cross-
section.
R The insides of the mounting rails must be free
of dirt.
R Re-tigh tenth e scr ews uniformly af ter around
300 miles (500 km).
Mercedes-Benz recommends that you use on ly
ro of rack sth at ha vebeen tested and appr oved
fo r Mercedes-Benz. These help topreve ntvehicle
damage.
If yo uwa nttoretrofit the mounting rails, ha ve
th em ins talled at a qualified specialist workshop.
Otherwise, you could damage theve hicle.
If yo ur vehicle is ins talled with mounting rails on
th ero of, you can install a roof rack on thero of.
Special fasteners (sliding bloc ks) are available as
accesso ries forth is purpose.
These fasteners are available from any authorized
Mercedes-Benz Center. 19 8
Transporting
Information on
technical data
The given data only applies tovehicles with
st andard equipment. Further information can be
obtained at a qualified specialist workshop. On-board electronics
Note
s onworkon the engine electronics *
NO
TES Premature wearthro ugh
improper main tenance Improper maintenance may cause
vehicle
components towe ar more quickly and the
ve hicle's operating permit may be in validated. #
Always ha vewo rkon the engine elec‐
tronics and related components car ried
out at a qualified specialist workshop. Tw
o-w ayradios In
stallation no tesfo r two-w ayradios &
WARNING Risk of accident due to
improper workon two-w ayradios
The electromagnetic radiation from two-w ay
ra dios can inter fere with the on-board elec‐
tronics if RF transmit ters are manipulated or
re trofitted inco rrectl y.
This could jeopardize the operating saf ety of
th eve hicle. #
You should ha veall workon electrical
and electronic components car ried out
at a qualified specialist workshop. &
WARNING Risk of accident from incor‐
re ct ope ration of two-w ayradios
If yo u operate two- wayra dios incor rectly in
th eve hicle, the electromagnetic radiation
could inter fere with the on-board electronics,
e.g.:
R ifth e two-w ayradio is not connected to
an exterior antenna
R ifth eex terior antenna is not cor rectly
mounted or is not of low reflection
This could jeopardies the operating saf ety of
th eve hicle. #
Have the lo w-reflection exterior antenna
ins talled at a qualified specialist work‐
shop. #
When operating two-w ayradios in the
ve hicle, alw ays connect them tothe
lo w- reflection exterior antenna. *
NO
TEInva lidation of the operating per‐
mit due tofailure tocomply wi th the
instructions for ins tallation and use The operating permit may be in
validated if the
instructions for ins tallation and use of two-
wa yra dios are not obser ved. #
Only use appr oved frequency bands. #
Obser vethe maximum permissible out‐
put po wer in these frequency bands. #
Only use appr oved antenna positions. Use
Tech nical Specification ISO/TS 21609 (Road
Ve hicles - EMC guidelines for ins tallation of af ter‐
mar ketra dio frequency transmitting equipment)
when retrofitting two-w ayradios. Comply with the
legal requirements for de tach able parts.
If yo ur vehicle has ins talling for two-w ayradio
equipment, use the po wer supp lyor antenna con‐
nections intended for use with the ins talling.
Obser vethe manufacturer's supplement during
ins tallation.
Information on two-w ayradio transmission
output
The maximum transmission outputs (PEAK) at the
base of the antenna must not exceed theva lues
in thefo llowing table:
Fr equency band and maximum transmission
output Fr
equency band Maximum transmis‐
sion output
Sho rtwa ve
3 — 54MHz 10
0 W
4 — m — waveband
74 — 88 MHz 30 W
2 — m — waveband
14 4 — 174 MHz 50 W
Tr unked radio sys‐
te m/T etra
380 — 460 MHz 10 W260
Tech nical da ta