2019 MERCEDES-BENZ SPRINTER MY19 with 7” screen

We
lcome tothewo rld of Mercedes-Benz
Before youfirs t drive off, read these Operating
Instructions carefully and familiarize yourself with
yo ur vehicle. Foryo ur ow n sa fety and a longer
ve hicle life, follow the instructions and warning
notices in these Operating Instructions. Disre‐
ga rding them may result in damage totheve hicle
or environment or in personal injur y.
Ve hicle damage caused byfailure toobser vethe
instructions is not co veredby the New Vehicle
Limited Warrant y.
The equipment or model designation of your vehi‐
cle may vary according to:
R Model
R Order
R National version
R Availability
Mercedes-Benz reser vesth eright tointroduce
ch anges in:
R Design
R Equipment
R Tech nical features
Therefore, the description may dif fer from your
ve hicle in some cases.
The following are integ ral parts of theve hicle:
R Printed Operating Instructions
R Maintenance Booklet
R Equipment-dependent supplements
Alw ayske ep these documents in theve hicle. If
yo u sell theve hicle, alw ays pass all documents
on tothe new owner.
Daimler VANS US A,LLC
Mercedes-Benz Canada, Inc.
A Daimler Company
9075844303
9075844303

Symbols
..................................................... 4At
agl ance ................................................. 6
Cockpit ........................................................ 6
Instrument clus ter ....................................... 7
Overhead control panel ............................. 10
Door control panel .................................... .14
Emergencies and breakdowns ................... 16Genera
l notes.......................................... 18
Environmental pr otection .......................... 18
Mercedes-Benz Genuine Parts ...................18
Information about attachments, add-
on equipment, ins tallations and con‐
ve rsions .................................................... .19
Operating Instructions ...............................20
Service and vehicle operation ...................20
Operating saf ety ........................................ 21
Declarations of conformity ........................ 22
Diagno stics connection ............................ .22
No tes on changes tothe engine output ..... 23
Qualified specialist workshop .................... 23
Ve hicle registration ................................... 23
Cor rect use of theve hicle .........................23
Multi Purpose Vehicle ................................ 24
Information on problems with your
ve hicle .......................................................24
Re porting saf ety defects ............................ 24
Limited Warranty ...................................... .24
QR codes forre scue card .......................... 24
Data storage ..............................................25
Copyright .................................................. .27Occupant saf
ety...................................... 28
Re stra int sy stem ........................................28
Seat belts .................................................. 30
Airbags ...................................................... 32
Children in theve hicle ...............................34
No tes on pets in theve hicle ......................40 Opening and closing
...............................41
SmartK ey................................................... 41
Doo rs........................................................ 44
Sliding door ............................................... 45
Electrical sliding door ................................ 46
Re ar-end doors .......................................... 50
Pa rtition sliding door .................................. 51
Electrical step ............................................ 52
Side window ..............................................53
Anti-theft pr otection ..................................55 Seats and
stowage .................................. 59
Co rrect driver's seat position .................... 59
Seats ......................................................... 59
Ad justing thesteering wheel ..................... 71
St ow age areas .......................................... .72
Bottle holder .............................................. 74
Cup holder ................................................ .74
Ashtr ayand cigar ette lighter ...................... 74
Soc kets ...................................................... 75
Wi relessly charging the mobile phone
and coupling with theex terior antenna ..... 77
Ins talling or removing thefloor mats ......... 78 Light and vision
....................................... 79
Ex terior lighting ......................................... 79
Ad justing the interior lighting .................... 82
Changing bulbs .......................................... 83
Wi ndshield wipe rs..................................... 88
Mir rors ...................................................... 90
Using sun visors ........................................ 92 Climate control
....................................... 93
Overview of climate control sy stems ......... 93
Operating climate control sy stems ............ 95
Operating air vents .................................... 98
Au xilia ryheating ........................................99
Operating cargo compartment ventila‐
tion .......................................................... 102 Driving and pa
rking .............................. 103
Driving .................................................... .103
Battery main switch ................................. 11 4
Au tomatic transmission ........................... 11 5
All-wheel drive .......................................... 11 8
DSR (Downhill Speed Regulation) ............ 12 0
Electronic le vel control ............................ 121
Re fueling ................................................ .125
Pa rking .................................................... 13 2
Driving and driving sa fety sy stems ..........1 36
Wo rkmode ............................................. .156
Tr ailer operation ...................................... 157 Instrument Display and on-board
compu
ter............................................... 16 3
Overview of Instrument Display ............... 16 3
Overview of the buttons on thesteer‐
ing wheel .................................................1 64
Operating the on-board computer ........... 16 4
Overview of the displa yson the multi‐
function display ....................................... 16 5
Setting the instrument lighting ................1 662
Contents

Menus and submenus .............................
16 6Mercedes PRO
....................................... 171
Information about Mercedes PRO ............ 171
Information about Mercedes PRO con‐
nect .........................................................1 71
Calling the Mercedes-Benz Cus tomer
Center using the multimedia sy stem ........ 171
Making a call via theove rhead control
panel ........................................................ 171
Information on theRo adside Assis‐
ta nce call via theove rhead control
panel ........................................................ 171
Information on Mercedes PRO connect
accident management .............................1 72
Tr ansmit ted data during a breakdown
assis tance call ......................................... 172MBUX multimedia sy
stem .................... 17 3
Overview and operation ........................... 173
Sy stem settings ....................................... 17 9
Ve hicle information ..................................1 81
Te lephone ................................................ 182
Media ...................................................... 189
Ra dio .......................................................1 92
Sound ...................................................... 194Tr
anspo rting .......................................... 19 5
No tes on loading guidelines ..................... 19 5
Load distribution ..................................... 19 6
Secu ring loads ......................................... 19 6
Car rier sy stems ....................................... 19 8
Using the interior roof car rier sy stem ...... 19 9
Placing a load on the wheel ar ch............. 201 Main
tenance and care .......................... 202
ASS YST PLUS service inter val display .... .202
Engine compartment ............................... 202
Cleaning and care ................................... .210 Breakdown assistance
..........................216
Emergency ............................................... 216
Emergency Call Sy stem ........................... 216
Flat tire ................................................... .218
Battery ..................................................... 218
To wing or tow- starting ............................ .224
Electrical fuses ........................................ 228
Ve hicle tool kit ......................................... 229
Hydraulic jack ......................................... 230 Wheels and tires
................................... 232
Information on noise or unusual driving
ch aracteristics ........................................ .232
No tes on regular lyinspecting wheels
and tires .................................................. 232
Information on driving with summer
tires ........................................................ .232
Information on M+S tires ......................... 233
No tes on snow chains ............................ .233
Ti re pressure ...........................................2 34
Loading theve hicle ..................................2 40
Ti re labeling ............................................ .243
Information on definitions (tires and
loading) ................................................... 24 6
Changing a wheel .................................... 24 8
Spa rewheel ............................................ 255 Te
ch nical data ....................................... 260
Information on tech nical da ta.................. 260
On-board electronics ............................... 260
Ve hicle identification plate, vehicle
identification number (VIN) and engine
number ....................................................2 61
Operating fluids and capacities .............. .263
Ve hicle data ............................................. 271
Tr ailer hit ch.............................................. 271
Lashing points and car rier sy stems ......... 275 Display messages and
warning and
indicator lamps ..................................... 277
Displ aymessa ges .................................... 277
Indicator and warning lamps .................. .296 Index
...................................................... 306 Contents
3

In
these Operating Instructions, you will find the
fo llowing symbols: &
DANG ER Dan ger due tonot observing
th ewa rning notices
Wa rning notices dr awyour attention tohaz‐
ards that may endanger your health or life, or
th e health or life of others. #
Obser vethewa rning notices. +
ENVIRONMENTAL
NOTEEnvironmental
damage due tofailure toobser veenviron‐
mental no tes Environmental no
tes include information on
environmentally responsible behavior or envi‐
ro nmentally responsible disposal. #
Obser veenvironmen tal no tes. *
NO
TEDama getoproperty due tofailure
to obser venotes on material damage No
tes on material damage inform you of risks
which may lead to yourvehicle being dam‐
aged. #
Obser venotes on material damage. %
These symbols indicate useful instructions or
fur
ther information that could be helpful to
yo u.
X In
stru ctions
(007B pa ge) Fu
rther information on a topic
Display Display in
the multifunction display/
media display
+ Highest menu le velto be selected in
th e multimedia sy stem
* Corresponding submenus tobe selec‐
te d in the multimedia sy stem
*I ndicates a cause 4
Symbols

1
Steering wheel paddle shif ters →
11 7
2 DIRECT SELECT le ver→
11 5
3 Inside rearview mir ror →
91
4 Overhead control panel →
82
5 DIN slot, e.g. for mounting the
timer forth est ationary heater
6 MBUX multimedia sy stem dis‐
play →
173
7 MBUX multimedia sy stem con‐
trol elements →
175
8 Climate control sy stem →
93
9 Stow age compartment co ver→
229
A Cup holder →
74
B 12V soc ket →
75
C 115 V soc ket
D Opens and closes the electric
sliding door →
47
E Switches the hazard warning
lights on and off →
80
F Vehicles with KEYLESS STAR T:
ke y slot →
104
G USB port
H Start/ stop button →
104
I Right-hand swit chpanel Ac
tivates/deacti vates all-wheel
drive →
11 9
Engages/disengages LOW
RANGE →
11 9
Ac tivates/deacti vates DSR →
12 0
Ra ises/lo werstheve hicle le vel→
12 3
Ac tivates/deacti vateswo rking
speed control (ADR) →
157
Ac tivates/deacti vates cargo
compartment ventilation →
102
J Steering wheel buttons →
16 4
K Opens the hood →
202
L Left-hand switch panel
Sets thewo rking speed (ADR) →
157
M Light switch
Headlamp range adjus ter
N Steering wheel buttons →
16 4
O Combination swit ch
Tu rn signals →
80
High beam →
80
Wi ndshield wiper →
88
Re ar wind owwiper →
89 6
Ataglance – Cockpit

Instrument Display (color dis‐
play)
1 Speedome ter →
16 3
2 00E5 ESP®
→
297
3 00BA Distance warning →
303
4 00E9 Seat belt not fastened →
302
5 003E003D Turn signal indica‐
to rs →
80
6 Multifunction display →
297
7 0077 Tire pressure loss warn‐
ing lamp →
297
8 00B9 Check Engine →
303
9 0028 Preglow and malfunction
in preglow sy stem
A Tach ome ter →
16 3
B 0049 and0024 (USA) or 0024
(Canada) parking brake is
applied (red) →
297
C 0027 and004D (USA) or 004D
(Canada) brakes (red) →
297 D
003D Electrical malfunction →
303
E Coolant temp erature indicator
and 00AC coolant too hot →
303
F 0024 Electri c parking brake
(yellow) →
297
G 0075 Restra int sy stem →
28
H 0057 High beam →
80
I 0058 Low beam →
79
J 0060 Parking lights →
79
K Fuel le vel indicator and 00D4
fuel reser vewith fuel filler cap
location indicator →
303
L Fo
g light →
79
M 005E Rear fog light →
79
N 004D Brakes (yellow) →
297
O 0025 ABS malfunction →
297
P 00BB ESP®
deactivated →
297 At
aglance – In stru ment clus ter7

Instrument Display (black
and
white display) with steering
wheel buttons
1 Speedome ter →
16 3
2 00E5 ESP®
→
297
3 00BA Distance warning →
303
4 00E9 Seat belt not fastened →
302
5 003E003D Turn signal indica‐
to rs →
80
6 Displ ayofwa rning and indica‐
to r lamps
003E Atleast one door is not
comple tely closed
0077 Tire pressure loss →
297
00CC Powe r-assis tedsteering
malfunction →
303
003D Electrical malfunction →
303
0053 SOS/emergency call sys‐
te m (Mercedes-Benz emer‐
ge ncy call sy stem)
00D4 Active Brake Assi stdeac‐
tivated
00D7 ATTENTION ASSIST deac‐
tivated
e OFF Lane Keeping Assist
inactive
00CE Highbeam Assist →
81 e
(White) Lane Keeping
Assist active and ready toissue
wa rnings / e(Red) Lane
Ke eping Assist issues warning
7 00B9 Check Engine →
303
8 0028 Preglow and malfunction
in preglow sy stem
9 Tach ome ter
A 0049 and0024 (USA) or 0024
(Canada) parking brake is
applied (red) →
297
B 0027 and004D (USA) or 004D
(Canada) brakes (red) →
297
C 00D4 Reser vefuel →
303
D DEF supply low →
127
E 002E LOW RANGE active →
11 9
F 0024 Electric pa rking brake
(yellow) →
297
G Multifunction display →
297
H 0075 Restra int sy stem →
28
I 0057 High beam →
80
J 0058 Low beam →
79
K 0060 Parking lights →
79
L Fo
g light →
79
M 005E Rear fog light →
79 8
Ataglance – In stru ment clus ter