2019 MERCEDES-BENZ SPRINTER MY19 with 7” screen

Operating media playback with
the on-boa rd
compu ter On-board computer:
4 Media 1
Media source
2 Current track and track number
3 Artist's name
4 Name of the album
The following displa ysare available on the media
menu:
R Media source selection list
R Current pl ayback #
Select and con firm the media source. #
Select and confirm there qu ired playbac k.
% This is how
toselect a station when TVisthe
media source. Dialing a
telephone number using the on-
board compu ter &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle when
driving, you will be distracted from the tra ffic
situation. This could also cause youto lose
control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. When using
the phone, you must obse rvethe
legal requirements forth e count ryin which you
are cur rently driving. Re
quirements:
R The mobile phone is connec tedto the multi‐
media sy stem.
On-board computer: 4 Phone
Select one of thefo llowing options:
R Prev ious calls
R Phone book
R Call status
Ve hicles with MBUX multimedia sy stem: the
most recent telephone calls (dialed numbe rs,
accep ted and missed calls) are displa yed on the
Phone menu. #
Select and confirm a telephone numbe r.
If only one telephone number has been
sa ve dfo r the entr y:thete lephone number
is dialed. #
If se veralte lephone numbers ha vebeen
sa ve dfo r the entr y:select and confirm a
te lephone numbe r.
The telephone number is dialed.
Ins tead of the selected telephone numbe rs,the
fo llowing displa ysmay appear:
R Please Wait : The application is cur rently start‐
ing. If no Blue tooth®
connection tothe mobile
phone is es tablished, the menu for authoriz‐
ing and connecting a mobile phone will be
displa yed in the multimedia sy stem
(/ page 182).
R Updating Data…: The call list is being upda‐
ted.
R Importing Contacts: The mobile phone's con‐
ta cts, or a memo rymedium's contacts are
being impor ted.
Ac cepting/rejecting a call
When you are called, theIncoming Call message
appears on the displa y. #
Press 0061toaccept the call or 0076to
re ject it.
Yo u can also accept or reject the call using the
0061 or0076 buttons on thesteering wheel. Instrument Display and on-board computer
16 9

Calling up settings on
the on-boa rdcompu ter On-board computer:
4 Settings
The following ent ries can be set on the Settings
menu:
R Light
- Setting Instrument lighting
R Vehicle
- Switching Regensensor (Rain sensor) on
and off
R Setting Heating
R Display and Operation
- Switching permanent Display DEV Level
on and off #
Select an entry and confirm the selection. #
Make the necessary changes. 17 0
Instrument Display and on-board computer

Information about Mercedes PRO
When you log in with a user account tothe
Mercedes PRO por tal,th en services and of fers
from Mercedes-Benz Vans will be available to
yo u.
Av ailability is countr y-dependent. You can check
th eav ailability of Mercedes PRO in your country
at thefo llowing page: http://www.me rcedes.pro
Fo r more information on Mercedes PRO contact
an authorized Mercedes-Benz Center or visit the
Mercedes PRO por tal. Information about Mercedes PRO connect
Mercedes PRO connect pr ovides thefo llowing
services:
R Accident and breakdown mana gement
(breakdown assi stance call button or auto‐
matic accident or breakd own de tection)
Use the breakdown assis tance call button in
th eov erhead cont rol panel tomake a call to
th e Mercedes-Benz Cus tomer Center
(/ page 171).
Yo u can also select a menu ent ryinthe multi‐
media sy stem (/ page171).
R Emergency Call Sy stem
Use the0053 button (SOS button) in the
ove rhead cont rol panel tomake a call tothe
Mercedes-Benz emer gency call center
(/ page 171).
Mercedes PRO connect accident and breakdown
management and the Mercedes-Benz emer gency
call center are available foryo u around the clock
fo rth e use of the services.
Please no tethat Mercedes PRO connect is a
Mercedes-Benz service. In emer gencies, al ways
call the national emer gency services firs t using
th est andard national emer gency service phone
numbers. In emergencies, you can also use the
Emergency Call Sy stem (/ page216).
The following conditions must be met touse
Mercedes PRO connect services in theve hicle:
R You ha veaccess toa GSM network
R The contract partner's GSM network co ver‐
age is available in there spective region
R The ignition is switched on, so that vehicle
data can be transfer red automatically Calling the Mercedes-Benz Cus
tomer Center
using the multimedia sy stem
Multimedia sy stem:
4 © 5
Phone 5
g #
Call Mercedes PRO connect.
Then, you can select a service and be connec ted
to a specialist at the Mercedes-Benz Cus tomer
Center. Making a call via the
overhead control panel 1
Breakdown assis tance call button
2 Release cat chforth e co ver on the0053 but‐
to n (SOS button)
3 0053 button (SOS button) #
Tomake a breakdown assistance call:
press button 1. #
Tomake an eme rgency call: pressthe
re lease cat chforth e co ver on 0053 button
2 brief lyto open. #
Press and hold 0053button 3for at least
one second.
An emer gency call can still be triggered when a
breakdown assis tance call is acti ve. This has pri‐
ority over all other active calls. Information on
theRo adside Assistance call
via the overhead control panel
A call tothe Mercedes-Benz Cus tomer Center
using theRo adside Assis tance button has been
initia ted via theove rhead cont rol panel: Mercedes PRO
171

In
theeve nt of a breakdown, you will get suppor t:
R Aqu alified Mercedes-Benz tech nician car ries
out repairs on site and/or theve hicle will be
to we dto the nearest authorized Mercedes-
Benz Center.
Yo u may be charge dfo rth ese services.
Yo u can find information on thefo llowing topics:
R activation of Mercedes PRO connect
R operating theve hicle
R nearest authorized Mercedes-Benz Center
R other products and services from Mercedes-
Benz
Data is transmitted during the connection tothe
Mercedes-Benz Cus tomer Center (/ page172). Information on Mercedes PRO connect acci‐
dent management
The Mercedes PRO connect accident manage‐
ment is an extension of the Emer gency Call Sys‐
te m (/ page216).
An emergency call is made tothe Mercedes-Benz
emer gency call center af ter an accident:
R avo ice connection is made toa con tact per‐
son at the Mercedes-Benz emer gency call
center.
R if necessa ry,th e contact person at the
Mercedes-Benz emergency call center for‐
wa rdsth e call toMercedes PRO connect acci‐
dent management.
R if necessar y,theve hicle will be towe dto an
authorized Mercedes-Benz Center.
If th eve hicle de tects a minor accident, a mes‐
sage appea rsinthe multimedia sy stem.
The message is confirmed in the multimedia sys‐
te m:
R avo ice connection is made toa con tact per‐
son at Mercedes PRO connect accident man‐
agement.
R if necessar y,theve hicle will be towe dto an
authorized Mercedes-Benz Center. Tr
ansmitted data during a breakdown assis‐
tance call
In cer tain countries you must con firm the data
transfer. When
you make a breakdown assistance call via
Mercedes PRO connect, data will be trans ferred.
The following data is transfer red if a breakdown
assis tance call is made via Mercedes PRO con‐
nect:
R vehicle identification number
R reason forth e initiation of the call 17 2
Mercedes PRO

Overview and operation
Overview of
the MBUX multimedia sy stem &
WARNING Risk of distraction from infor‐
mation sy stems and communications
equipment
If yo u operate information and communica‐
tion equipment integ rated in theve hicle when
driving, you will be distracted from the tra ffic
situation. This could also cause youto lose
control of theve hicle. #
Only operate this equipment when the
traf fic situation permits. #
Ifyo u cannot be sure of this, stop the
ve hicle whilst paying attention toroad
and traf fic conditions and ope rate the
equipment with theve hicle stationar y. Yo
u must obse rveth e legal requirements forthe
country in whi chyou are cur rently driving when
ope rating the multimedia sy stem.
MBUX stands for Mercedes-Benz User Experi‐
ence. 1
Touch Control and multimedia sy stem cont rol
panel
2 Media display with touch functionality
Opens/closes the center console stowage
compartment abo vethe display (/ page73)
3 Operating strip, calls up applications
In the center console stowage compartment you
can find thefo llowing ports and inter faces:
R Two USB ports or one USB port
The USB port with the00C2 symbol facilitates
th e connection of the mobile phone with the
multimedia sy stem using a suitable cable. This will enable
youto use the functions of
th e mobile phone via Apple CarPlay™ or
Android Auto.
R Stow age space with charging inter face and
NFC inter face (if available)
Yo u can operate the multimedia sy stem with the
fo llowing central control elements:
R Touch Control 1
Operation takes place bycursor control.
R Media display (tou chscreen) 2
R Buttons on operating strip 3
Multiple applications are available foryo u. Yo u
can call these up using the home screen or using
th e buttons on operating strip 3.
Yo u can con veniently call up and add favo rite s on
th esteering wheel using the004B rock er switch.
Quic k-access in the home screen and in the
applications ser vetoselect functions more
qu ickl y.
Anti-theft pr otection
This device is equipped with tech nical pr ovisions
to protect it against theft. Further information on
pr otection against theft can be obtained from an
authorized Mercedes-Benz Center. Note
s onthe media display Obser
vethe no tes on caring forth e interior
(/ page 214).
Au tomatic temperature-cont rolled switch-off
fe ature: ifth ete mp erature is too high, the bright‐
ness is initially reduced automaticall y.The media
display may then switch off comple tely for a
while.
% If
yo u are wearing polarized sun glasses, it
may be dif ficult toread the media displa y. MBUX multimedia sy
stem 17 3

Home screen
overview 1
Onthe home screen: displa ys thefirs tth ree
applications
In other displa ys: calls up the home screen
2 Displa ys,fo rex ample network displa y,bat‐
te ry status of the mobile phone connected,
signal stre ngth of the mobile phone networ k,
time
y Quicklyswitches driving sy stems on or
off
3 Numb er of applications and cur rently selec‐
te d display area
4 Calls up FAVORITES
5 Calls up an application using the symbol
6 Name of the application, beneath the cur rent
selection or cur rent displ ay
7 Quick-access (in theex ample: sho wscalls
li st s and sear ches for a contact) To
uch Control Operating
Touch Control (multimedia sy stem) 1
© button
Calls up the home screen
2 Touch Control
3 Back button
Returns tothe pr evious display
4 Cont rol panel for multimedia sy stem
Press the004B rocker switch down: sho ws
fa vo rites
Tu rn the cont rol knob: sets thevo lume
Press the cont rol knob: switches sound off
Press the0061 rocker switch up: makes or
accepts a call
Press the0076 rocker switch down: ends or
declines a call #
Tocall up the home screen: press button
1.
or #
Press and hold button 3. #
Toopen a menu or lis t:press Touch Control
2. #
Toclose a menu or lis t:press button 3. #
Toselect a menu item: swipe up, down, left
or right on Touch Control 2. #
Press Touch Control 2.
Setting the sensitivity for the Touch Control
Multimedia sy stem:
4 © 5
Settings 5
System
5 Controls 5
Touch Control Sensitivity #
Select Fast,Medium orSlow . 174
MBUX multimedia sy stem

Switching acoustic operating
feedba ckfor
th eTo uch Control on/off
Multimedia sy stem:
4 © 5
Settings 5
System
5 Controls
The function is suppor tedby the selection in a
list. #
Select Acoustic Operating Feedback .#
Set Normal, LoudorOff.
If th e function is activated you will hear a
clicking sound when sc rolling in a list. When
th e beginning or end of the list is reached you
will hear ano ther clicking sound. To
uchscreen Operating
theto uchscreen
Re quirements:
R For the map functions: an iPhone®
is con‐
nected via Apple CarPl ay™ or a mobile phone
is connected via Android Autowith the multi‐
media sy stem.
R A navigation application is available on the
mobile phone.
Ta pping #
Toselect a menu item or entr y:tap on a
symbol or an ent ry. #
Toincrease the map scale: tap twice
qu ickly with one finger. #
Toreduce the map scale: tap with two fin‐
ge rs. #
Toenter characters with theke yboard: tap
on a button.
Single-finger swipe #
Tonavigate in menus: swipe up, down, left
or right.
To uching, holding and moving #
Toset thevo lume on a scale: touch the
to uchsc reen and mo vethefinger tothe left or
ri ght.
To uching and holding #
Tocall up a global menu in the applica‐
tions: touch theto uchsc reen and hold until
th eOPTIONS menu appears. Setting acoustic operation
feedba ckfor the
to uchscreen
Multimedia sy stem:
4 © 5
Settings 5
System
5 Controls 5
Touch Control Sensitivity
The function is suppor tedby the selection in a
list. #
Select Acoustic Operating Feedback . #
Set Normal, LoudorOff.
If th e function is activated you will hear a
clicking sound when sc rolling in a list. When
th e beginning or end of the list is reached you
will hear ano ther clicking sound. Applications
Calling up applications
Using buttons on
the operating strip 1
002B button
Calls up thete lephone
2 Volume rocker switch
Ad justs thevo lume(/ page177)
3 0038/ ©button
Press brief ly:re turns tothe pr evious display
Press and hold: calls up the home screen
4 0063/00D0 button
Press brief ly: switches sound off
Press and hold: acti vates/deactivates the
multimedia sy stem
5 Quic k-access button for media
Calls up the cont rol menu of the last active
media source
6 Vehicle button
Sets vehicle functions
7 | button
Pressing repeatedly calls up the desired
audio source
8 00CB button MBUX multimedia sy
stem 175

Calls up navigation
Re
quiremen t:the mobile phone is connected
to the multimedia sy stem via the USB port
00C2 using a suitable cable. Via Apple Car‐
Play™ or Android Autothe navigation applica‐
tion of the mobile phone can be used. #
Toaccess stations and music trac ks
qu ickl y:press button 5.
The control menu appears forth e audio
source that wa s last selected. #
Swipe tothe left or right.
Ra dio: the pr evious or next station is set.
Media source: the pr evious or the next music
tra ck is selec ted. #
Tohide the control menu: press button5.
Using the home screen
The home screen is shown in the media display
when youstart theve hicle. #
Select the application byswiping and tapping.
or #
In any displa y:press the© button on the
To uch Control.
or #
Tap on the© symbol on theto uchsc reen.
The applications are displa yed. #
Select the application byswiping and tapping.
Changing the ar rangement of applications on
th e home screen #
Call up the home screen #
Touch and hold an application on the
to uchsc reen until symbols appear. #
Tap on 0059 or0065 and mo vethe applica‐
tion in the menu. #
Tap on 00FB. Switching
the sound on/off On
the multifunction steering wheel #
Tomute: pressvolume control 1.
The 0063 symbol appears in thest atus line of
th e multimedia sy stem displa y.
Yo u will also hear traf fic announcements and
navigation announcements even when the
sound is muted. #
Toswitch on: turnvolume control 1or
ch ange the media source.
On the multimedia sy stem #
Toswitch off: briefly press button 1.
The 0063 symbol appears in thest atus line of
th e multimedia sy stem displa y.
Yo u will also hear traf fic announcements and
navigation announcements even when the
sound is muted. #
Toswitch on: brieflypress button 1or
ch ange the media source. 176
MBUX multimedia sy stem