Page 457 of 668
457
SIENNA_OM_OM08013U_(U)
6-4. Using the other interior features
6
Interior features
Safety Connect
Microphone
LED light indicators
“SOS” button
: If equipped
Safety Connect is a subscription-based telematics service that
uses Global Positioning System (GPS) data and embedded cel-
lular technology to provide safety and security features to sub-
scribers. Safety Connect is supported by Toyota’s designated
response center, which operates 24 hours per day, 7 days per
week.
Safety Connect service is avai lable by subscription on select,
telematics hardware-equipped vehicles.
By using the Safety Connect service, you are agreeing to be
bound by the Telematics Subscription Service Agreement and
its Terms and Conditions, as in ef fect and amended from time to
time, a current copy of which is available at Toyota.com. All use
of the Safety Connect service is subject to such then-applicable
Terms and Conditions.
System components
1
2
3
Page 458 of 668
458
SIENNA_OM_OM08013U_(U)
6-4. Using the other interior features
Subscribers have the following Safety Connect services available:
●Automatic Collision Notification
*
Helps drivers receive necessary response from emergency service
providers. ( P. 460)
*: U.S. Patent No. 7,508,298 B2
● Stolen Vehicle Location
Helps drivers in the event of vehicle theft. ( P. 460)
● Emergency Assistance Button (SOS)
Connects drivers to response-center support. ( P. 460)
● Enhanced Roadside Assistance
Provides drivers various on-road assistance. ( P. 460)
After you have signed the Telematics Subscription Service Agreement
and are enrolled, you can begin receiving services.
A variety of subscription terms is available for purchase. Contact your
Toyota dealer, call 1-800-331-4331, or push the “SOS” button in your
vehicle for further subscription details.
Services
Subscription
Page 459 of 668

SIENNA_OM_OM08013U_(U)
4596-4. Using the other interior features
6
Interior features
■Safety Connect Services Information
●Phone calls using the vehicles Bluetooth® technology will not be possible
during Safety Connect.
● Safety Connect is available beginning Fall 2009 on select Toyota models.
Contact with the Safety Connect response center is dependent upon the
telematics device being in operative condition, cellular connection availabil-
ity, and GPS satellite signal reception, which can limit the ability to reach the
response center or receive emergency service support. Enrollment and
Telematics Subscription Service Agreement are required. A variety of sub-
scription terms is available; charges vary by subscription term selected.
● Automatic Collision Notification, Emergency Assistance, Stolen Vehicle
Location, and Enhanced Roadside Assistance will function in the United
States, including Hawaii and Alaska, and in Canada. No Safety Connect
services will function outside of the United States in countries other than
Canada.
● Safety Connect services are not subject to section 255 of the Telecommuni-
cations Act and the device is not TTY compatible.
■ Languages
The Safety Connect response center will offer support in multiple languages.
The Safety Connect system will offer voice prompts in English and Spanish.
Please indicate your language of choice when enrolling.
■ When contacting th e response center
You may be unable to contact the response center if the network is busy.
When the engine switch is turned to the “ON” position (vehicles with-
out a smart key system) or IGNITION ON mode (vehicles with a smart
key system), the red indicator light comes on for 2 seconds then turns
off. Afterward, the green indicator light comes on, indicating that the
service is active.
The following indicator light patterns indicate specific system usage
conditions:
● Green indicator light on = Active service
● Green indicator light flashing = Sa fety Connect call in process
● Red indicator light (except at vehi cle start-up) = System malfunction
(contact your Toyota dealer)
● No indicator light (off) = Safety Connect service not active
Safety Connect LE D light Indicators
Page 460 of 668

460
SIENNA_OM_OM08013U_(U)
6-4. Using the other interior features
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatical ly call the response center. The
responding agent receives the vehicle’s location and attempts to
speak with the vehicle occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest emer-
gency services provider to descri be the situation, and requests that
assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating a nd recovering the vehicle. After filing
a police report, call the Safety Connect response center at 1-800-
331-4331 and follow the prompts for Safety Connect to initiate this
service.
In addition to assisting law enforcement with recovery of a stolen
vehicle, Safety-Connect-equippe d vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect respon se center. The answering agent
will determine your vehicle’s location, assess the emergency, and
dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside Assi stance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” bu tton to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel deli very, etc. For a description of the
Enhanced Roadside Assistance se rvices and their limitations,
please see the Safety Connect Terms and Conditions, which are
available at Toyota.com.
Safety Connect services
Page 461 of 668

SIENNA_OM_OM08013U_(U)
4616-4. Using the other interior features
6
Interior features
Important! Read this information before using Safety Connect.
■Exposure to radio frequency signals
The Safety Connect system installed in your vehicle is a low-power
radio transmitter and receiver. It receives and also sends out radio
frequency (RF) signals.
In August 1996, the Federal Communications Commission (FCC)
adopted RF exposure gui delines with safety levels for mobile wire-
less phones. Those guidelines are consistent with the safety stan-
dards previously set by the fo llowing U.S. and international
standards bodies.
● ANSI (American National Stan dards Institute) C95.1 [1992]
● NCRP (National Council on Radiation Protection and Measure-
ment) Report 86 [1986]
● ICNIRP (Internationa l Commission on Non-Ionizing Radiation
Protection) [1996]
Those standards were based on comprehensive and periodic eval-
uations of the relevant scientific lit erature. Over 120 scientists, engi-
neers, and physicians from uni versities, and government health
agencies and industries reviewed t he available body of research to
develop the ANSI Standard (C95.1).
The design of Safety Connect complies with the FCC guidelines in
addition to those standards.
■ Certification for Safety Connect
FCC ID: O6Y-CDMRF101
FCC ID: XOECDMRF101B
FCC ID: N7NGTM2
NOTE:
This device complies with Part 15 of the FCC Rules. Operation is subject to
the following two conditions: (1) This device may not cause harmful interfer-
ence, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
FCC WARNING:
Changes or modifications not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.
Safety information for Safety Connect
Page 462 of 668
462
SIENNA_OM_OM08013U_(U)
6-4. Using the other interior features
Page 463 of 668
463
SIENNA_OM_OM08013U_(U)
7Maintenance and care
7-1. Maintenance and careCleaning and protecting the vehicle exterior .......... 464
Cleaning and protecting the vehicle interior ........... 467 7-2. Maintenance
Maintenance requirements ................... 470
General maintenance........ 473
Emission inspection and maintenance (I/M)
programs ......................... 476
7-3. Do-it-yourself maintenance Do-it-yourself service precautions ..................... 477
Hood ................................. 479
Positioning a floor jack ...... 481
Engine compartment ......... 482
Tires .................................. 492
Tire inflation pressure ....... 500
Wheels .............................. 503
Air conditioning filter.......... 505
Wireless remote control/ electronic key battery ...... 507
Checking and replacing fuses ............................... 510
Light bulbs......................... 513
Page 464 of 668

464
SIENNA_OM_OM08013U_(U)
7-1. Maintenance and care
Cleaning and protecting the vehicle exterior
●Working from top to bottom, liber ally apply water to the vehicle
body, wheel wells and underside of the vehicle to remove any dirt
and dust.
● Wash the vehicle body using a sponge or soft cloth, such as a
chamois.
● For hard-to-remove marks, use car wash soap and rinse thoroughly
with water.
● Wipe away any water.
● Wax the vehicle when the wate rproof coating deteriorates.
If water does not bead on a clean surface, apply wax when the vehicle
body is cool.
■Automatic car washes
●Before washing the vehicle:
• Fold the mirrors.
• Turn off the power back door system. (if equipped)
• Turn off the power sliding door system. (if equipped)
Start washing from the front of the vehicle. Make sure to extend the mirrors
before driving.
● Brushes used in automatic car washes may scratch the vehicle surface and
harm your vehicle’s paint.
■ High pressure car washes
●Do not allow the nozzles of the car wash to come within close proximity of
the windows.
● Before using the car wash, check that the fuel filler door on your vehicle is
closed properly.
■ When using a car wash (veh icles with a smart key system)
● If the door handle becomes wet while the electronic key is within the effec-
tive range, the door may lock and unlock repeatedly. Place the key in a posi-
tion 6 ft. (2 m) or more separate from the vehicle while the vehicle is being
washed. (Take care to ensure that the key is not stolen.)
● If the electronic key is inside the vehicle and a door handle becomes wet
during a car wash, a message may be shown on the multi-information dis-
play and a buzzer will sound outside the vehicle. To turn off the alarm, lock
all the doors.
Perform the following to protect the vehicle and maintain it in
prime condition: