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Emergency situations
General
This chapter is intended for trained emergency
crews and working personnel who have the nec
essary tools and equipment to perform these
ope rations.
Starting by pushing or
towing
(D Note
Veh icles with an automatic transmission can
not be started by pushing or towing.
Starting with jumper
cables
If necessary, the engine can be started by con
necting it to the battery of another vehicle.
Plug-in hybrid drive*: the connection points for
the jump start cables vary ¢
page 108.
If the engine should fail to start because of a dis
charged or weak battery, the battery can be con
nected to the battery of
another vehicle, using a
pair of jumper cables to start the engine.
Jumper cables
Use only jumper cables of suffic iently large cross
section
to carry the starter current safely. Refer
to the manufact urer 's specifications.
Use only jumper cables with
insulated term inal
clamps which are distinct ly ma rked:
plus (+) cable in most cases colored red
minus (-) cable
in most cases colored black .
.,&. WARNING -
Plug-in hybrid drive*: you must not give a
jump start with your vehicle. This could cause significant damage to the electrical system in
your vehicle ¢
page 108.
Emergency situations
.,&. WARNING
-
Batteries contain electricity, acid, and gas.
Any of these can cause very serious or fatal in
jury . Follow the instruct ions below for safe
handling of your vehicle's battery.
- Always shield your eyes and avoid leaning over the battery whenever possible.
- A discharged battery can freeze at tempera
tures just below 32 °F (0 °C) . Before con
necting a jumper cable, you must thaw the
frozen battery completely, otherwise it
could explode.
- Do not allow battery acid to contact eyes or
skin. Flush any contacted area with water
immed iate ly.
- Improper use of a booster batte ry to sta rt a
veh icle may cause an exp losion .
- Veh icle batteries generate exp losive gases .
Keep sparks, flames and lit cigarettes away
from batteries.
- Do not try to jump start any vehicle with a
low acid level in the battery .
- The voltage of the booster battery must also
have a 12 volt rat ing. The capacity (Ah) of
the booster battery should not be lower
than that of the discharged battery. Use of
batteries of different voltage or substantial ly different "Ah" rating may cause an explo
sion and personal injury.
- Never charge a frozen battery . Gas trapped
in the ice may cause an explosion.
- Never charge or use a battery that has been
frozen. The battery case may have been
weakened.
- Use of batteries with different voltage or
substantially different Ah rating may cause
an explosion and injury. The capacity (Ah) of
the booster battery should not be lower
than that of the discharged battery .
- Before you check anyth ing in the eng ine
compartment, always read and heed all
WARNINGS
¢page 236.
(D Note
-App lying a higher voltage booster battery
will cause expensive damage to sensitive
295
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Emergency situations
electronic components, such as control
units, re lays, radio, etc.
- There must be no electrical contact between
the vehicles otherwise current could already
start to flow as soon as the positive(+) ter minals are connected.
@ Tips
The discharged battery must be properly con
nected to the vehicle's electrical system .
When jump starting or charging the battery,
never connect the negative ground cable to
the battery negative post because the battery
manager system must be able to detect the
battery's state of charge. Always connect the
negat ive g ro und cable to the negative g round
post on the battery manager control unit.
Using jump start cables
Connect the jump start cables in the exact order
described below.
Fig. 228 Engine co mpartment : connectors for ju mp start
cables and a charger
Fig. 229 Jump starting the battery wit h another vehicle:
@ -drained battery, @- starter battery
Plug-in hybrid drive* : the connection points for
the jump start cables vary<=>
page 108.
296
00 ~
5 > 00 ID
The battery is located to the left in the engine
compartment.
Do not jump start a frozen or
thawed battery
¢ A in Starting with jumper ca
bles on page 295 !
Replace the battery. The pro
cedure for connecting jump start cables that is
described next is designed to help jump start
your vehicle.
Vehicle with drained battery :
.,. Read the following carefu lly <=> page 295
.,. Set the parking brake and place the selector
lever in the P position.
.,. Turn the ignition and electr ical equipment off
in both vehicles .
Connecting the negative terminal(-) to the
negative terminal(·) (black)
.,. To reach the battery terminals, flip the battery
cover cap to the side¢
fig. 228 .
1. Clamp the end of the red jump start cab le to
the terminal @¢
fig. 229 on the dead bat
te ry @ ¢
0 in Starting with jumper cables
on page 295.
2. Clamp the other end of the red jump start ca
ble to the terminal @on the charging bat
tery @.
Connect NEGATIVE(-) to NEGATIVE(-)
(black)
3. Clamp the black end of the jump start cable
preferably at the ground point, or on the
negative terminal @ on the charging battery
®·
4. Clamp the other end of the black jump start
cable
only to the ground point © on your
vehicle @
¢0.
5. Route the jump start cables so they cannot
get caught in the moving parts in the engine
compartment.
Starting the engine
6 . Start the engine in the vehicle giving the
charge and let it run at idle.
7. Start the engi ne in the vehicle with the dead
batte ry and wait two to three minutes until it
"runs smoothly".
8. If the engine does not start, stop the starting
procedure after 10 seconds and then repeat
it after approximately 30 seconds. ..,_
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9. In the veh icle that is being jump started,
switch the heater fan and rear window de
froster on to reduce any voltage peaks that
may occur when disconnecting the jumper
cab les. The he adlights must be switched off.
10 . With the engines running, remove the cables
i n
reverse order of the way they were instal
l ed . Make sure the cables do not get caught
in mov ing engine components.
11. Sw itch the heater fan and rear w indow de-
froster off.
12. Close the battery cover .
The battery is vented to the o utside so that not
gases enter the passenger compartment. Make
sure that the connected positive terminal clamps
on the jump start cab le have sufficient contact
with m etal.
.&_ WARNING
Follow the warnings and instructions from
the jump start cable manufacturer to reduce
the risk of serious injuries and vehicle dam
age. If you are unsure about anything, call
roads ide assistance.
- The jump start cables must be long enough
so that the veh icles do not touch .
-
-Route the jump start cables so they cannot
get caught in the moving parts in the engine
compartment .
- Always read and follow the warnings before
check ing anything in the engine compart
me nt ¢
page 236.
Connecting jump start cables incorrectly can
destroy the alternator .
- Always connect the positive terminal(+) to
the positive term inal( +) and the negative
term inal(-) to the negat ive termi nal( -) on
the body ground po int, but not the negative
te rminal on t he battery.
- Make sure the screw plugs on the battery
ce lls are installed securely .
If not, tighten
the p lugs before connecting the clamps to
the negat ive termina l on the battery.
- Please note that the connecting p rocess de
scribed below for the j ump start cables is in-
Emergency s ituatio ns
tended for when your vehicle is be ing j ump
started.
If you are jump starting another ve
hicle, do not connect the negat ive cab le to
the negative term inal( -) on the dra ined
battery, but rather connect it to a large
metal component that is bolted secure ly to
the engine block, or to the engi ne b lock it
self . If the batte ry in the veh icle being jump
s tarted is not ven ted to the outside, there is
a risk of explos ion due to hyd rogen gas .
- Make sure that the connected pos itive ter
m inal clamps have suff ic ien t conta ct with
metal.
- Do not use the battery negative terminal for
jump starting or a m alfunction co ul d o ccur
in the vehicle e lectrica l system.
Towing with a tow truck
General hints
Your Audi requires special handling for towing.
T he following information is to be used by com
mercial tow truck operators who know how to op
e rate th eir equipment safely.
- Ne ver tow your Audi. Towing will caus e dam
age to the engine and tr ansmi ssion.
- Neve r wrap th e safety ch ains or win ch c able s
a round the brake lin es.
- To pr event unn ecess ary damag e, your Audi
must be tran sport ed with a flat bed tru ck.
- To load th e ve hicl e on to the flat bed, use the
towin g loop found in the v ehicle tools and at
t ac h t o the front o r rea r anchorage
¢ page 298 and ¢ page 298 .
.&_ WARNING ~
A vehicle being towed is not safe for passen-
gers. Never allow anyone to ride in a vehicle
being towed, for any reason.
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Emergency situations
Front towing loop
Fig. 230 Right front bumper: removing the cover
Fig. 231 Right front bumper: towing loop installed
The threaded open ing for the tow ing loop is lo
cated behind a cover on the right side of the front
bumper .
.,. Remove the towing loop from the vehicle tool
k it ¢
page 280 .
.,. Press inward on the upper left area of the cap
with brief, strong pressure to
remove it from
the bumper
¢fig. 230 .
.,. Tighten the towing loop in the threaded open
ing until it stops
¢fig. 231 and then tighten it
with a wheel wrench.
.,. After using, place the towing loop back in the
vehicle tool kit.
& WARNING
If the towing loop is not installed securely, it
cou ld loosen from the threads w hile towing
and cause damage to the vehicle or injury to
people.
298
Rear towing loop
Fig. 232 R ig ht rear towing loop : cover
Fig. 233 Right rear towing loop: towing loop ins talled
The towing loop threaded opening is located in
the right of the rear bumper cover under a cover .
.,. Remove the towing loop from the vehicle tool
kit¢
page 280 .
.,. To remove the cap from the bumper, press in
on the
upper area of the cap -arrow-with brief,
strong pressure and lift it up from the
lower
area ¢fig. 232.
.,. Tighten the towing loop in the threaded open
ing until it stops ¢
fig. 233 and then tighten it
with a wheel wrench.
.,. After using, p lace the tow ing loop back in the
vehicle tool k it.
Depending on the model , the shape of the cove r
can vary.
~ WARNING
If the tow ing loop is not installed securely, it
could loosen from the threads while towing
and cause damage to the vehicle or injury to people.
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Loading the vehicle onto a flat bed truck
Fig. 234 Vehicle on flat bed truck (example)
Front hook up
• Align the vehicle with the centerline of the car
carrier ramp .
• Attach the winch hook to the front towline eye
prev iously installed.
Rear hook up
• Align the vehicle with the centerline of the car
carrier ramp .
• Attach the winch hook to the rear towline eye
previously installed.
@ Tips
Check carefully to make sure the hook-up is
secure before moving the car up the flatbed
truck ramp.
Raising the vehicle
Lifting with workshop hoist and with floor
jack
The vehicle may only be lifted at the lifting
points illustrated.
F ig. 235 Front lifting point
Emergency situations
Fig. 236 Rear lifting point
• Read and heed WARNING c:> .&_.
• Locate lifting points c:> fig. 235 and c:> fig. 236.
• Adjust l ift ing arms of workshop hoist or floor
jack to match vehicle lifting points.
• Insert a rubber pad between the floor jack/
workshop hoist and the lifting points.
If you must lift your vehicle with a floor jack to
work underneath, be sure the vehicle is safely
supported on stands intended for this purpose .
Front lifting point
The lifting point is located on the floor pan rein
forcement about at the same level as the jack
mounting point
c:> fig. 235. Do not lift the vehi
cle at the vertical sill reinforcement .
Rear lifting point
The lifting point is located on the vertical rein
forcement of the lower sill for the on-board jack
c:> fig . 236.
Lifting with vehicle jack
Refer to c:> page 286 .
A WARNING
-To reduce the r isk of se rious injury and vehi
cle damage.
- Always lift the vehicle only at the special
workshop hoist and floor jack lift points i l
lustrated
c:> fig. 235 and c:> fig. 236.
- Failure to lift the ve hicle at these points
could cause the vehicle to tilt or fall from
a lift if there is a change in vehicle weight
299
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Emergency situations
distribut ion and ba lance . This might hap
pen, for example, when heavy compo
nents such as the engine block or trans
miss io n are removed.
- When removing heavy components like
th ese, a nch or vehicle to ho ist o r add corre
sponding weights to maintain the cen ter of
gr avity. Otherwise , th e vehicle migh t ti lt or
s li p off the h ois t, causing ser ious perso nal
rnJury.
0 Note
- Be aware of t he following poi nts before lift
i ng t he veh icle:
-The vehicle should never be lifted or
jacked up from underneath the engine oil
pan , the transmission housing, the front
or rear axle or the body side members.
This could lead to serious damage.
- To avoid damage to the underbody or
chassis frame, a rubber pad must be in·
serted between the floor jack and the lift points.
- Before driving over a workshop hoist,
check that the vehicle weight does not
exceed the permissible lifting capacity of
the hoist .
- Before driving over a workshop hoist, en
sure that there is sufficient clearance be
tween the hoist and low parts of the ve ·
hide .
300
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Technical data
Vehicle identification
F ig . 237 Vehi cle Ide ntif icatio n Number (VlN) plate : loca·
t ion on dr iver 's side dash pane l
XXXXX XX -X -XXXX XXX XX
CD+ ~t :1:: xxxxxxxx xx x xxxxxxxx
T VP /fffl XXX XXX
XX XXXXXXX XX X X XX
XXX
K W XXX
®i ~:J ·f lfils~~ XXXX XXX XXX
®-+ ~N:a=i~l xxxx ; xxxx xxx ; xx
II.· AUSS, I OPTIONS
E0A
7D5 4UB 6XM 5SG 5RW
2EH J0Z lLB l
A S lBA
3FC SMU 7Xl
F0A 9G3 0G7 0YH 0JF
TL6 3KA 8EH UlA X98 QZ7
lXW 803 908 824 020
7T6 CV7 7K0 4X3 2K2
3L4
4KC 3Y0 413 502
lSA 7GB 01A 4G0
XX. X XX X XX X xxxx
Fig. 238 Th e ve hicle iden tifica tion label- inside the lug
gage co mpartment
Veh icle Identification Number (VlN )
The Vehicle Identific ation N umbe r is lo cate d in
d if f eren t places:
- u nder the w indshield on the dr iver's side
c:> fig. 23 7.
- in the M MI: Select: the I MENU I button >Car >
Sy stems *
control b utton > Service & control >
;::: VIN number .
~ -on the vehicle identification label. CX)
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rl I.Cl rl
Technical data
Vehicle identification label
T he vehicle identi fica tion label is lo cate d in t he
l uggage compa rtment in the sp are whee l we ll.
T he lab el
c:> fig. 238 shows the fo llow ing vehicle
da ta:
(D Vehicle Identification Number (VIN)
@ Vehicle type, eng ine output, transm ission
@ Engine and transmission code
@ Paint numbe r and in terior
® Optional equipment numbers
T he inf ormation of the veh icle identification label
can al so be fo und in your W arranty
& M ainte
nance booklet.
Safety compliance sticker
The safety co mpliance sticker is yo ur ass ura nce
t h at your new vehi cle complies w ith all appli cable
Fede ral Motor Vehicle Safety Stand ards which
we re in effe ct at t he tim e the veh icle w as manu
fac tured. Yo u ca n fi nd this sticker on the door
jamb on the driver 's side. It shows the month and
year of production and t he ve hicle identification
number of your vehicle (perforation) as well as
t h e Gross Vehicle Weight Rat ing (GVWR) and the
G ross Axle We ight Rati ng (GAWR).
H igh- voltage warning label
T he high-voltage wa rnin g labe l is located in the
engine compartment next to the engine hood re
lease. The spark ignition system complies with
t h e Canadian standard ICES-002.
Weights
Gross Vehicle Weight Rating
The Gross Vehicle We ight Rating (GVWR), and
t h e Gross Axle Weight Rating (GAWR) for front
and rear a re listed on a sticker on the door jamb
o n the driver 's side .
The Gross Vehicle Weight Rating includes the
weight o f the basic vehicle plus f ull fuel tank, oil
and coolant, p lus maxim um load, which includes
passenger weight (150 lbs/68 kg per des ignated
seat ing pos it ion) and luggage weight
c:> .&, . .,.
301
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Tech nical data
Gross Axle Weight Rating
The G ross Ax le We ight Rating is the max imum
load that can be applied at each axle of the vehi
cle¢ &.
Vehicle capacity weight
The vehicle capacity we ight (max. load) is l isted
eithe r on the dr iver's side 8-pilla r or inside the
fue l filler f lap.
A WARNING
- The ac tual Gross Axle Weight Rating at the
front and rear axles shou ld not exceed the
permissible weights, and their comb inat ion
must not exceed the Gross Veh icle Weight
Rating.
Dimensions
The dimens ions can vary depending on the model
and eq uipment.
When driving on poor roads, by curbs and on
steep ramps, make su re that low-lying compo-
A3 Sed an
Leng th
Width
Wid th (across m irrors)
He ight (un loaded)al
•> T h e he ight of the veh icle depends on the tires and suspe nsion.
53 Sedan
Length
Width
Width (across mirrors)
He ight (un loaded)al
•> The he ight of the vehicle depends on the tires and suspe nsion.
A3 Sportback / A3 Sportback e-tron
Length
Width
302
- Exceed ing permissible weight ratings can
result in vehicle damage, accidents and per
sonal injury.
(D Note
- The vehicle capacity weight figures apply
when the load is d istr ibuted evenly in the
vehicle (passengers and luggage). When
t ransporting a heavy load in the luggage
compartment, carry the load as near to the
rea r axle as possib le so that the vehicle's
hand ling is not impaired.
- Do not exceed the max imum perm iss ible
axle loads or the maxim um gross vehicle
we ight. Always remember that the ve hicle's
han dling will be affe cted by the extra load.
T herefore, a djust your spee d ac co rd ingly.
- Always observe lo cal regulations.
nents such as the spoiler and exhaust system do
not come into contact w ith these o r they co uld be
d am aged. This applies especially when the vehi
cl e is f ully loaded.
i n (mm)
175.3 (4 456)
in (mm) 70.7 (1796)
in (mm) 77.1 (1960)
in (mm) 55 .7 (1416)
in (mm) 1 75.8 (4469)
in (mm) 70 .7 (1796)
in (mm) 77.1 (1960)
i n (mm) 54.8 (1392)
in (mm) 169.6 (4312)1)
in (mm) 70.2 (1785)1
)