2014 MERCEDES-BENZ SPRINTER MY14 Operator’s Manual

Child-proof locks for the sliding door/
rear door G
WARNING
If children are traveling in the vehicle, they
could:
R open doors, thus endangering other people
or road users
R exit the vehicle and be caught by oncoming
traffic
R operate vehicle equipment and become
trapped
There is a risk of an accident and injury.
Always activate the child-proof locks and
override feature if children are traveling in the
vehicle. When leaving the vehicle, always take
the key with you and lock the vehicle. Never
leave children unattended in the vehicle.
The child-proof locks are in the sliding door
and rear door. Child-proof lock for the sliding door
Child-proof lock for the rear door
0043
Latch
0048 Door secured
0049 Door released
You can use the child-proof locks in the doors
to secure the sliding door and the rear door
individually.
A door with an activated child-proof lock can-
not be opened from the inside. It can only be
opened from the outside if the vehicle is
unlocked.
X To activate/deactivate: slide latch0043in
the corresponding direction.
X Then, make sure that the child-proof locks
are working properly. Child-proof locks
55Safety Z

Pets in the vehicle
G
WARNING
If you leave animals unattended or unsecured
in the vehicle, they could press buttons or
switches, for example.
As a result, they could:
R activate vehicle equipment and become
trapped, for example
R activate or deactivate systems, thereby
endangering other road users
Unsecured animals could also be flung around
the vehicle in the event of an accident or sud-
den steering or braking, thereby injuring vehi-
cle occupants. There is a risk of an accident
and injury.
Never leave animals unattended in the vehi-
cle. Always secure animals properly during
the journey, e.g. use a suitable animal trans-
port box. Driving safety systems
Driving safety systems overview
In this section, you will find information about
the following driving safety systems:
R ABS (Anti-lock BrakingSystem)
R BAS (Brake AssistSystem)
R ASR (Acceleration SkidControl)
R ESP ®
(Electronic StabilityProgram)
R EBD ( Electronic Brake Force Distribution)
R Crosswind Assist
R COLLISION PREVENTION ASSIST Important safety notes
If you fail to adapt your driving style or if you
are inattentive, the driving safety systems can
neither reduce the risk of accident nor over-
ride the laws of physics. Driving safety sys-
tems are merely aids designed to assist driv-
ing. You are responsible for the distance to
the vehicle in front, for vehicle speed and for braking in good time. Always adapt your driv-
ing style to the prevailing road and weather
conditions and maintain a sufficient, safe dis-
tance from other road users. Drive carefully.
The driving safety systems described can only
attain their maximum effectiveness when
there is optimum contact between the tires
and the road can. Therefore pay special atten-
tion to the information on tires, the recom-
mended minimum tire tread, etc., in the
"Wheels and tires" section (Y
page 286).
In wintry driving conditions, always use winter
tires (M+S tires) and if necessary, snow
chains. Only in this way will the driving safety
systems described in this section work as
effectively as possible. ABS (Anti-lock Braking System)
Important safety notes G
WARNING
If ABS is faulty, the wheels could lock when
braking. The steerability and braking charac-
teristics may be severely impaired. Addition-
ally, further driving safety systems are deac-
tivated. There is an increased danger of skid-
ding and accidents.
Drive on carefully. Have ABS checked imme-
diately at a qualified specialist workshop.
If ABS is malfunctioning, other systems will
also fail, including driving safety systems.
Observe the information relating to
the 0025 warning lamp (Y page 221).
ABS regulates brake pressure in such a way
that the wheels do not lock when you brake.
This allows you to continue steering the vehi-
cle when braking.
ABS works from a speed of about 5 mph
(8 km/h), regardless of road-surface condi-
tions. ABS works on slippery surfaces, even
when you only brake gently.
The yellow 0025warning lamp in the instru-
ment cluster lights up when the ignition is 56
Driving safety systemsSafety

switched on. The lamp goes out when the
engine starts running.
Braking If ABS intervenes when braking, you will feel
a pulsating in the brake pedal.
The pulsating brake pedal can be an indica-
tion of hazardous road conditions and func-
tions as a reminder to take extra care while
driving.
X If ABS intervenes: continue to depress the
brake pedal with force until the braking sit-
uation is over.
X To make a full brake application:
depress the brake pedal with full force. BAS (Brake Assist System)
G
WARNING
If BAS is malfunctioning, the braking distance
in an emergency braking situation is
increased. There is a risk of an accident.
In an emergency braking situation, depress
the brake pedal with full force. ABS prevents
the wheels from locking.
Vehicles without steering wheel buttons: if
the BAS driving safety system is malfunction-
ing, the 003Dwarning lamp lights up while the
engine is running (Y page 221).
BAS operates in emergency braking situa-
tions. If you depress the brake quickly, BAS
automatically increases the brake pressure,
thereby reducing the stopping distance.
The brakes will function as usual once you
release the brake pedal. BAS is deactivated. EBD (electronic brake force distribu-
tion)
G
WARNING
If EBD has malfunctioned, the rear wheels can
still lock, e.g. under full braking. This
increases the risk of skidding and an accident. You should therefore adapt your driving style
to the different handling characteristics. Have
the brake system checked at a qualified spe-
cialist workshop.
EBD monitors and controls the brake pres-
sure to the rear wheels. This enables EBD to
improve handling during braking.
Observe the information on warning and indi-
cator lamps (Y page 221). ESP
®
(Electronic Stability Program)
Observe the important safety guidelines for
the driving safety system (Y page 56). G
WARNING
If ESP ®
is malfunctioning it will not provide
any vehicle stabilization. There is an increased
risk of skidding or of an accident.
Exercise caution when continuing to drive.
Have ESP ®
checked at a qualified specialist
workshop.
! Only operate the vehicle briefly (maxi-
mum of 10 seconds) on a brake dynamom-
eter. The key must be turned to position 1
in the ignition lock during this time. You
could otherwise damage the drive train or
the brake system.
! Do not run the vehicle on a roller dyna-
mometer (e.g. for performance tests). If
you must operate the vehicle on a roller
dynamometer, please consult a qualified
specialist workshop in advance. You could
otherwise damage the drive train or the
brake system.
If ESP ®
is malfunctioning, the 0089warning
lamp lights up while the engine is running and
the engine power may be reduced
(Y page 221).
Only use wheels with the recommended tire
sizes. Only then will ESP ®
function properly.
If you select the drive program S+on a vehicle
with an AGILITY SELECT switch, ESP ®
only
stabilizes the vehicle to a limited degree. Driving safety systems
57Safety Z

ESP
®
therefore permits the vehicle's over-
steering and understeering characteristics,
which facilitates an extremely sporty driving
style. This driving style requires an extremely
qualified and experienced driver. COLLISION PREVENTION ASSIST
COLLISION PREVENTION ASSIST General notes
COLLISION PREVENTION ASSIST comprises
the distance warning function and adaptive
Brake Assist.
Distance warning function
Important safety notes
i Note the section on 'Important safety
notes' ( Ypage 56). G
WARNING
The distance warning function does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R when cornering
Thus, the distance warning function cannot
provide a warning in all critical situations.
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. G
WARNING
The distance warning function cannot always
clearly identify objects and complex traffic
situations.
In such cases, the distance warning function
may:
R give an unnecessary warning
R not give a warning
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and do not rely solely on the distance
warning function. Operation
The distance warning function can help you
to minimize the risk of a front-end collision
with a vehicle ahead or reduce the effects of
such a collision. If the distance warning func-
tion detects that there is a risk of a collision,
you will be warned visually and acoustically.
Without your intervention, the distance warn-
ing function cannot prevent a collision.
The distance warning function will issue a
warning at speeds of around 20 mph
(30 km/h) or more if:
R
you approach a vehicle ahead of you very
quickly. You will then hear an intermittent
warning tone and the 00C7warning lamp in
the instrument cluster flashes.
X Brake immediately in order to increase the
distance from the vehicle in front.
Or
X Take evasive action provided it is safe to do
so.
If you want the distance warning function to
assist you, the function must be activated and
operational.
Due to the nature of the system, particularly
complicated driving conditions may cause the
system to display an unnecessary warning.
With the help of the radar sensor system, the
distance warning function can detect obsta-
cles that are in the path of your vehicle for an
extended period of time.
From a speed of around 45 mph (70 km/h),
the distance warning function can also react
to stationary obstacles, such as stopped or
parked vehicles.
If you approach an obstacle and the distance
warning function detects a risk of a collision,
the system will alert you both visually and
acoustically.
In particular, the detection of obstacles can
be impaired in the case of:
R dirt on the sensors or anything else cover-
ing the sensors
R it is snowing or raining heavily 58
Driving safety systemsSafety

R
there is interference from other radar sour-
ces
R there are strong radar reflections, for
example in parking garages
R a narrow vehicle is traveling in front, e.g. a
motorbike
R a vehicle is traveling in front on a different
line
Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensor checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at slow speeds where there is no visible
damage to the front of the vehicle.
Activating/deactivating the distance
warning function
When you switch on the engine, the distance
warning function switches on after a few sec-
onds.
X To deactivate: press the00D4button
(Y page 37).
Vehicles without steering wheel but-
tons: the00C7 warning lamp in the instru-
ment cluster lights up and the OFF
OFF message
flashes.
Vehicles with steering wheel buttons:
the 00C7 warning lamp in the instrument
cluster lights up and the message Dis‐ Dis‐
tance warning deactivated
tance warning deactivated appears.
X To activate: press the00D4button again
(Y page 37).
Vehicles without steering wheel but-
tons: the00C7 warning lamp in the instru-
ment cluster goes out and the ON
ON message
flashes.
Vehicles with steering wheel buttons:
the 00C7 warning lamp in the instrument
cluster goes out and the message Dis‐ Dis‐
tance
tance warning
warning activated
activated appears in the
multifunction display.
Adaptive Brake Assist
i Observe the "Important safety notes" sec-
tion for driving safety systems
(Y page 56). G
WARNING
Adaptive Brake Assist cannot always clearly
identify objects and complex traffic situa-
tions.
In such cases, Adaptive Brake Assist may:
R intervene unnecessarily
R not intervene
There is a risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake. Terminate the
intervention in a non-critical driving situation. G
WARNING
Adaptive Brake Assist does not react:
R to people or animals
R to oncoming vehicles
R to crossing traffic
R to stationary obstacles
R when cornering
As a result, Adaptive Brake Assist may not
intervene in all critical conditions. There is a
risk of an accident.
Always pay careful attention to the traffic sit-
uation and be ready to brake.
Adaptive Brake Assist aids you when braking
during hazardous situations at speeds above
20 mph (30 km/h). With the help of the radar
sensor system, adaptive Brake Assist can rec-
ognize obstacles that are in the path of your
vehicle for an extended period of time.
When you approach an obstacle and adaptive
Brake Assist detects that there is a risk of a
collision, adaptive Brake Assist calculates the
braking force necessary to avoid a collision.
Should you apply the brakes forcefully, adap-
tive Brake Assist will automatically increase
the braking force to the calculated level.
X Keep the brake pedal depressed until the
emergency braking situation is over.
ABS prevents the wheels from locking. Driving safety systems
59Safety Z

The brakes function as usual again if:
R you release the brake pedal
R there is no longer any danger of a collision
R no obstacle is detected in front of your
vehicle
Adaptive Brake Assist is then deactivated.
Up to the maximum vehicle speed, adaptive
Brake Assist can react to moving obstacles
that have already been recognized as such at
least once over the period of observation.
Adaptive Brake Assist does not react to sta-
tionary obstacles.
In particular, the detection of obstacles can
be impaired if:
R dirt on the sensors or anything else cover-
ing the sensors
R it is snowing or raining heavily
R there is interference from other radar sour-
ces
R there are strong radar reflections, for
example in parking garages
R a narrow vehicle is traveling in front, e.g. a
motorbike
R a vehicle is traveling in front on a different
line
If adaptive Brake Assist is not available due
to a malfunction in the radar sensor system,
the full brake boosting effect with the help of
BAS remains available.
Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensor checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at slow speeds where there is no visible
damage to the front of the vehicle. ASR (acceleration skid control)
General notes Important safety notes
ASR can neither reduce the risk of an accident
nor suspend the laws of physics if the driver
does not pay attention when pulling away or accelerating. ASR is only an aid. Always adapt
your driving style to suit the prevailing road
and weather conditions.
Vehicles without steering wheel buttons: if
ASR is malfunctioning, the
003Dindicator
lamp lights up while the engine is running and
the engine power may be reduced
(Y page 221).
ASR significantly improves traction, i.e. the
transmission of power from the tires to the
road surface, and thus increases the vehicle's
driving stability. If the driving wheels start to
spin, ASR brakes individual drive wheels and
limits the engine torque. ASR thus signifi-
cantly assists you when pulling away and
accelerating, especially on wet or slippery
roads.
If traction on the road surface is not sufficient,
even ASR will not allow you to pull away with-
out difficulty. The type of tires and total
weight of the vehicle as well as the gradient
of the road also play a crucial role.
If ASR intervenes, the 0072warning lamp in
the instrument cluster flashes.
Activating/deactivating ASR G
WARNING
If deactivated, ASR will not attempt to stabi-
lize the vehicle during pulling away and accel-
eration. There is an increased risk of skidding
and of an accident.
Only deactivate ASR in the situations descri-
bed in the following.
! If you deactivate ASR, ESP ®
will still inter-
vene to stabilize the vehicle. Frequent brak-
ing automatically triggered by ESP ®
can
damage the brake system.
For this reason, deactivate ASR only briefly
and when absolutely necessary. 60
Driving safety systemsSafety

When ESP
®
is intervening and the 0072warn-
ing lamp in the instrument cluster is flashing,
leave ASR on. In this case, only depress the
accelerator pedal as far as required when
pulling away.
X Press the 00E3button.
If ASR is deactivated, the 0072warning
lamp in the instrument cluster lights up.
ASR is automatically activated when the
engine is started.
It may be best to deactivate ASR briefly in the
following situations:
R when using snow chains
R in deep snow
R on sand or gravel
If you deactivate ASR:
R engine torque is not limited and the drive
wheels are able to spin. The spinning
wheels will then achieve a cutting effect for
better traction.
R traction control remains active through
brake intervention. If a drive wheel attains
its tire traction limit because one side of the
road is slippery, for example, that wheel is
braked. The traction is then increased in
this situation.
R active brake intervention by ESP ®
to
increase driving stability remains active.
The 0072 warning lamp in the instrument
cluster flashes when ESP ®
is intervening. Emergency exit
Emergency exit window
G
WARNING
The emergency exit window cannot be locked
in place. You risk injury if you exit the vehicle
through the emergency exit window.
R Make sure that nobody becomes trapped,
both when closing and when opening the
emergency exit window.
R The opened emergency exit window must
be held in place by another person.
Pay attention to traffic conditions. G
WARNING
If the emergency exit window is unlocked
while driving, it could open and slam shut and
consequently fall down. There is a risk of an
accident and injury.
Before starting off, make sure that the emer-
gency exit window is locked and the locking
pins are undamaged.
! Make sure there is sufficient clearance
when opening the emergency exit window.
Hold the open window in position. You
could otherwise damage the emergency
exit window. The emergency exit window is intended for
use in an emergency only and must not be
opened unless the vehicle is stationary. The
emergency exit window is the first window
behind the driver's seat on the driver's side.
It is marked by the "Emergency Exit" label. Emergency exit
61Safety Z

X
To open: position both handles 0043verti-
cally. This will break locking pins 0044.
The window is unlocked.
X Swing the window outward by the handles
and hold it in this position. Make sure there
is sufficient clearance when doing so.
X To close: close the window.
X Position both handles 0043horizontally.
Make sure that the locks 0087are inside in
front of the window frame.
The window is locked.
X Replace locking pins 0044at the latest before
starting on a new journey.
You can obtain information on this at any
qualified specialist workshop.
In an emergency, or after an accident, the
vehicle occupants can exit the vehicle
through the emergency exit window.
Observe the following notes to make sure that
the emergency exit window can be used
safely in the event of an emergency:
R Before beginning a journey, inform the vehi-
cle occupants of the emergency exit win-
dow and explain how to use it. Make sure
to explicitly point out the risks described
here.
R Only vehicle occupants who know how to
use the emergency exit window are permit-
ted to sit next to it.
R Access to the emergency exit window must
remain unobstructed. Do not place any
large or heavy objects on or in front of the
seats next to the emergency exit window.
R The window handles must not be used as
hooks, e.g. to hang up light objects, bags
or items of clothing.
R When exiting the vehicle through the emer-
gency exit window, pay attention to the
vehicle height and the local conditions. Par-
ticularly children and smaller adults may
require assistance when exiting the vehi-
cle. Theft deterrent locking system
Immobilizer
X To activate: remove the key from the igni-
tion lock.
X To deactivate: turn the key to position 2
in the ignition lock.
The immobilizer prevents your vehicle from
being started without the correct key.
Always take the key with you and lock the
vehicle when leaving the vehicle. If you leave
the key in the vehicle, anyone can start the
engine.
i The immobilizer is always deactivated
when you start the engine.
In the event that the engine cannot be
started when the starter battery is fully
charged, the immobilizer may be faulty.
Contact an authorized Sprinter dealer or
call 1-877-762-826 7(in USA) or
1-800-387-010 0(in Canada). ATA (Anti-Theft Alarm system)
X To arm: close all doors.
X Lock the vehicle with the key.
The indicator lamp in the central locking
button (Y page 71) flashes.
X To deactivate: unlock the vehicle with the
key.
The indicator lamp in the central locking
button (Y page 71) goes out.
i Cargo Van and Crew Van only:
Unless you open a door or the tailgate
within 40 seconds after unlocking the vehi-
cle:
R the vehicle will be locked again
R the anti-theft alarm system will be armed
again 62
Theft deterrent locking systemSafety