Brakes
ABS .................................................. 56
Adaptive Brake Assist ......................59
Applying the parking brake ............152
BAS .................................................. 57
Brake fluid (notes) .........................328
Checking brake fluid leve l.............. 256
Display messages ..........................207
EBD .................................................. 57
Important safety notes ..................156
Maintenance .................................. 221
Parking brake (notes) ..................... 157
Riding tips ...................................... 156
Brake system
Malfunction ................................... .207
Warning lamp ................................. 221
Breakdown
Fire extinguisher ............................ 278
First-aid kit .................................... 277
Jump-starting ................................. 278
Reflective safety jacket .................. 277
Vehicle tool kit ............................... 276
Warning lamp ................................. 277
Warning triangle ............................ 277
see Flat tire
see Towing away
see Tow-starting
Bulb
see Changing a bulb
Bulb failure indicator ..........................92C
Care Car wash ........................................ 267
Display ........................................... 272
Exterior lights ................................ 270
Notes ............................................. 267
Paint .............................................. 269
Plastic trim .................................... 272
Power washer ................................ 268
Rear view camera .......................... 271
Roof lining ...................................... 273
Seat belt ........................................ 273
Seat cover ..................................... 272
Selector lever ................................ 272
Sensors ......................................... 270
Sliding door ................................... 271Steering wheel
............................... 272
Step (electrical) ............................. 271
Trim pieces .................................... 272
Washing by hand ........................... 268
Washing the engine .......................269
Wheels ........................................... 269
Windows ........................................ 269
Wiper blades .................................. 270
Cargo compartment
Activating/deactivating ventila-
tion ................................................ 133
Cargo compartment floor ...................28
Cargo tie-down points and tie
downs
Important safety notes ..................244
Cargo tie-down rings
Installing ........................................ 246
Permissible tensile loa d................. 331
Car wash (care) ................................. 267
CD player/CD changer ......................190
Cell phone see Mobile phone
Center console overview ....................37
Central locking Automatic locking ............................ 71
Important safety notes ....................71
Locking/unlocking (buttons) ...........71
Locking/unlocking (SmartKey) ........66
Locking/unlocking manually ............ 71
Central locking system
see Central locking
Changing bulbs
Additional indicators (roof) ............105
Backup lamp (Chassis Cab) ...........104
Backup lamps ................................ 103
Bi-Xenon bulbs ............................... 100
Brake lamps ................................... 103
Brake lamps (Chassis Cab) ............104
Cornering lamps ............................ 102
Courtesy lights ............................... 105
Daytime running lamps (halogen
headlamps) .................................... 102
Display message ............................ 210
Front interior light ..........................106
High-beam headlamps ...................101
Interior light ................................... 106
Interior lighting .............................. 106
License plate lamp .........................1046
Index
Driver's door
.................................... 39
Left and right side of the steering
wheel ............................................... 39
Conversions/equipment ....................27
Conversions and accessories see Add-on equipment
Coolant (engine)
Adding ........................................... 256
Checking the level .........................255
Displaying the temperature (on-
board computer) ............................ 189
Display message ............................ 214
Filling capacity ............................... 330
Important safety notes ..................255
Cooling
see Climate control
Cornering lamps
Replacing bulbs ............................. 102
Cornering light function
Function/notes ................................ 96
Courtesy lights
Replacing bulbs ............................. 105
Cruise control
Activating ....................................... 162
Activation conditions .....................162
Cruise control lever .......................162
Deactivating ................................... 163
Display message ............................ 216
Driving system ............................... 161
Function/notes ............................. 161
Important safety notes ..................161
Problem (malfunction) ...................164
Resuming the stored spee d........... 162
Setting a speed .............................. 163
Storing and maintaining current
speed ............................................ .162
Cup holders ........................................ 236
Curtains (cleaning instructions) ......273
Customer Assistance Center (CAC) ...28
Customer Relations Department .......28 D
Dashboard see Cockpit
Data
see Technical data Daytime running lamp mode
see Daytime running lamps
Daytime running lamps
Activating/deactivating (vehicles
with steering wheel buttons) .........194
Changing bulbs (halogen head-
lamps) ............................................ 102
Switching on/off (switch) ................93
Switching on/off (vehicles with-
out steering wheel buttons) ...........185
Declarations of conformity ................. 25
DEF (Diesel Exhaust Fluid ) Refilling .......................................... 149
Delayed switch-off ............................195
Diagnostics connection ......................25
Diesel ................................................. .322
Diesel engine Preglow indicator lamp ..................228
Diesel Exhaust Fluid (DEF)
Display messages (vehicles with-
out steering wheel buttons) ...........202
Display messages (vehicles with
steering wheel buttons) .................213
Exhaust gas aftertreatment .............27
Indicator lamp ................................ 224
Information on consumption ..........325
Level indicator ............................... 184
Notes ............................................. 324
Ranges ............................................. 27
Storage .......................................... 325
Tank content .................................. 325
Diesel particle filter
Display message ............................ 213
Short-distance driving ....................155
Digital speedometer
Setting the unit (vehicles with
steering wheel buttons) .................192
Digital speedometer and odome-
ter
Operating safety .............................. 25
Display
Display messages ..........................199
Outside temperature (vehicles
with steering wheel buttons) .........189
Outside temperature display
(vehicles without steering wheel
buttons) ......................................... 1848
Index
Standard display (vehicles with-
out steering wheel buttons)
...........184
Standard display (vehicles with
steering wheel buttons) .................189
see Warning and indicator lamps
Display messages
Calling up the message memory ....200
Driving systems ............................. 216
Engine ............................................ 213
Important safety notes ..................199
Lights ............................................ .210
Safety systems .............................. 206
SmartKey ....................................... 220
Tires ............................................... 218
Vehicle .......................................... .219
Distance recorder ............................. 189
see Odometer
see Trip odometer
Distance warning function
Activating/deactivating ...................59
Function/notes ................................ 58
Warning lamp ................................... 59
Door lock
see Central locking
Doors
Central locking/unlocking
(SmartKey) ....................................... 66
Control panel ................................... 39
Display message ............................ 220
Indicator lamp ................................ 230
Drinking and driving .........................154
Drinks holder see Bottle holder
see Cup holder
Driver's/co-driver's door
Unlocking ......................................... 72
Driver's seat
see Seats
Driving abroad ................................... 155
Driving off-road see Off-road driving
Driving on flooded roads ..................157
Driving on rough terrain Checklist before driving off-road .... 160
Driving safety systems
ABS (Anti-lock Braking System) .......56
Adaptive Brake Assist ......................59
ASR (Acceleration Skid Control )...... 60 BAS (Brake Assist System)
..............57
Distance warning function ...............58
EBD (electronic brake force distri-
bution) ............................................. 57
Important safety information ...........56
Overview .......................................... 56
Driving systems
Blind Spot Assist ............................ 164
Cruise control ................................ 161
Display message ............................ 216
Lane Keeping Assist ......................166
PARKTRONIC ................................. 168
Driving tips
Automatic transmission .................146
Brakes ........................................... 156
Break-in period .............................. 136
Downhill gradient ........................... 156
Drinking and driving .......................154
Driving abroad ............................... 155
Driving in winter ............................ .158
Driving on flooded roads ................157
Driving on wet roads ......................157
Exhaust check ............................... 154
Fuel ................................................ 154
General .......................................... 153
Hydroplaning ................................. 157
Icy road surfaces ........................... 158
Important safety notes ..................136
Limited braking efficiency on
salted road s................................... 157
Off-road driving .............................. 159
Overrun cut-off .............................. 154
Snow chains .................................. 289
Speed limitation ............................ .155
Towing a trailer .............................. 173
Transport by rail ............................ .156
Wet road surface ........................... 156 E
EBD (electronic brake force distri-
bution) Display message ............................ 208
Function/notes ................................ 57
Indicator lamps .............................. 221
ECO Start (Euro 6 engines)
General notes ................................ 140
Electrical closing assist ......................73 Index
9
Electrical fuses
see Fuses
Electrical step
Cleaning ........................................ .271
Display message ............................ 219
Emergency release ..........................74
Function .......................................... .74
Important safety notes ....................73
Indicator lamp ................................ 230
Manual retraction ............................ 74
Obstacle detection ........................... 74
Electrical system
Battery main switch .......................136
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency exit .................................... 61
Emergency exit window .....................61
Emergency Tensioning Devices Function .......................................... .50
Safety guideline s............................. 43
Emissions control
Service and warranty information ....23
Engine
ADR (working speed governor) ......172
Changing the power output .............25
Check Engine warning lamp ........... 227
Cleaning instructions .....................269
ECO Start (Euro 6 engines) ............140
Engine number ............................... 320
Engine speed setting (working
mode) ............................................ 173
Irregular running ............................ 143
Jump-starting ................................. 278
Operating safety .............................. 25
Starting .......................................... 138
Starting problems ..........................143
Switching off .................................. 152
Tow-starting (vehicle) ..................... 282
Engine, jump-starting .......................278
Engine electronics Notes ............................................. 318
Problem (malfunction) ...................143
Engine oil
Adding ........................................... 254
Additives ........................................ 326
Checking the oil level (on-board
computer) ...................................... 252Checking the oil level using the
dipstick
.......................................... 253
Display message ............................ 216
Filling capacity ............................... 327
Information about oil consump-
tion ................................................ 327
Mixing ............................................ 327
Notes about oil grades ................... 326
Oil change ...................................... 327
Oil level (note) ............................... 252
Viscosity ........................................ 326
Warning lamp ................................. 225
Engine speed setting (working
mode) ................................................. 172
Equipment/conversions .....................27
ESP ®
(Electronic Stability Pro-
gram) Display message ............................ 209
Important safety information ...........57
Indicator lamp ................................ 224
Warning lamp ................................. 221
Exhaust check ................................... 154
Exhaust gas aftertreatment ...............27
DEF level indicator .........................184
DEF reducing agent .......................324
Diesel Exhaust Fluid (DEF) .............324
Display messages (vehicles with-
out steering wheel buttons) ...........202
Display messages (vehicles with
steering wheel buttons) .................213
Indicator lamp ....................... 224, 228
Malfunction ................................... .213
Refilling DEF .................................. 149
Exterior lighting .................................. .92
see Lights
Exterior mirrors
Adjusting ......................................... 89
Important safety notes ....................89
Eyeglasses compartment .................233 F
Fire extinguisher ............................... 278
First-aid kit ......................................... 277
Flat tire Changing a wheel/mounting the
spare wheel ................................... 308
General notes ................................ 30710
Index
Pets in the vehicle
........................... 56
Seat belts ........................................ 47
Odometer
Display (vehicles without steering
wheel buttons) ............................... 184
Display (vehicles with steering
wheel buttons) ............................... 189
Off-road driving
Checklist after driving off-road ......160
Important safety notes ..................159
Rules for driving off-roa d............... 160
Oil
see Engine oil
On-board computer
Display message ............................ 199
Lighting submenu .......................... 194
On-board computer (vehicles with-
out steering wheel buttons)
Display message ............................ 199
General notes ................................ 184
Setting the clock ............................ 185
Standard displa y............................ 184
On-board computer (vehicles with
steering wheel buttons) Audio menu ................................... 189
Display message ............................ 186
Menu overview .............................. 188
Operating ...................................... .186
Operation menu ............................. 188
Settings menu ............................... 190
Standard displa y............................ 189
Telephone menu ............................ 198
Trip computer menu ......................197
Operating safety
Attachments, bodies, equipment
and conversions ............................... 27
Correct use ...................................... 26
Declaration of conformity ................25
Diagnostics connection ...................25
Digital speedometer and odome-
ter .................................................... 25
Important safety note ......................24
Limited Warranty ............................. 29
Modifying engine output ..................25
Qualified specialist workshop ..........26
Radiator cover ................................. 28
Vehicle registration ..........................23
Warning note sticker ........................26Operating system
see On-board computer
Operator's Manual
General notes .................................. 23
Vehicle equipment ...........................23
Outline lamp
Replacing bulbs ............................. 105
Outside temperature display ...........183
Overhead control panel ......................38
Overrevving range .............................183
Overrun cutoff ................................... 154 P
Paint code number ............................319
Paintwork (cleaning instructions) ...269
Paper holder ...................................... 236
Parking ............................................... 151
Important safety notes ..................151
Parking brake ................................ 152
Wheel chock .................................. 153
see PARKTRONIC
Parking aid
see PARKTRONIC
Parking brake
Display message ............................ 209
Notes/function .............................. 152
PARKTRONIC
Deactivating/activating .................170
Driving system ............................... 168
Function/notes ............................. 168
Important safety notes ..................168
Problem (malfunction) ...................171
Range of the sensors .....................168
Roll-back warning .......................... 170
Trailer towing ................................. 170
Warning displa y............................. 169
Partition sliding door
Important safety notes ....................77
Opening/closing .............................. 77
Passenger compartment air-condi-
tioning system
see Climate control
Passenger compartment heating
see Climate control
Perimeter lamp
Replacing bulbs ............................. 104
Pets in the vehicle ............................... 5614
Index
Plastic trim (cleaning instructions)
..272
Power supply Battery isolating switch .................136
Switching off .................................. 137
Switching on .................................. 137
Power take-off
Engine speed setting .....................172
Power washers .................................. 268
Power windows see Side windows
Preparing for a journey
Checks in the vehicle .....................138
Visual check of the vehicle exte-
rior ................................................. 138
Product information ............................22
Protection of the environment General notes .................................. 22
Pulling away ...................................... 139Q
Qualified specialist workshop ...........26 R
Radiator cover ..................................... 28
Radio Changing stations (vehicles with
steering wheel buttons) .................189
Setting station selection (vehicles
with steering wheel buttons) .........196
see separate operating instructions
Rain and light sensor
Setting the sensitivity (vehicles
with steering wheel buttons) .........196
Windshield wiper ........................... 107
Range (vehicles with steering
wheel buttons) .................................. 197
Rear bench seat Installing/removing (Passenger
Van) ................................................. 85
Stowage compartment (crewcab) ..235
Rear compartment
Activating/deactivating climate
control ........................................... 116
Setting the air vents ......................122Rear-compartment air-condition-
ing system
see Climate control
Rear-compartment heating
see Climate control
Rear door
Child-proof locks .............................. 55
Important safety notes ....................75
Opening/closing .............................. 75
Rear fog lamp
Replacing bulbs ............................. 103
Switching on/off .............................. 94
Rear fog lamp (Chassis Cab)
Replacing bulbs ............................. 104
Rear interior light
Replacing bulbs ............................. 106
Rear lamps
see Lights
Rear rack
Notes ............................................. 247
Rear view camera
Cleaning instructions .....................271
Important safety notes ..................171
Switching on .................................. 171
Rear-view mirror
Anti-glare mode ............................... 89
Rear window defroster
Problem (malfunction) ...................120
Switching on/off ........................... 120
Rear window wiper ...........................108
Switching on/off ........................... 108
Refilling
DEF filler neck ............................... 150
Important safety notes (Diesel
Exhaust Fluid – DEF) ......................149
Refilling procedure (Diesel
Exhaust Fluid – DEF) ......................150
Refrigerant ......................................... 330
Refueling Fuel filler fla p................................. 148
Fuel gauge ..................................... 183
Important safety notes (fuel) .........148
Refueling procedure (fuel) .............148
see Fuel
Releasing the parking lock man-
ually (automatic transmission) ........147 Index
15
Ventilation
Setting the vents ........................... 121
Voltage supply
Fuses ............................................. 283W
Warning and indicator lamps Brakes ........................................... 222
Check Engine ................................. 227
Coolant .......................................... 226
Diesel Exhaust Fluid (DEF) .............224
Electrical step ................................ 230
ESP ®
.............................................. 221
ESP ®
function ................................ 224
Overview .......................................... 35
Seat belt ........................................ 230
Warning- and indicator lamps
ABS ................................................ 221
Air filter .......................................... 228
ASR ................................................ 221
BAS ................................................ 221
Battery charge ............................... 225
Brake wear .................................... 225
Bulbs .............................................. 230
Doors ............................................. 230
Engine oil level ............................... 225
Preglow .......................................... 228
Reserve fuel ................................... 227
Tire pressure monitor ....................229
Water separator ............................. 229
Windshield washer fluid .................229
Warning lamp .................................... 277
Warning triangle ................................ 277
Washer fluid Adding ........................................... 257
Capacities ...................................... 331
Display message ............................ 220
Indicator lamp ................................ 229
Notes ............................................. 330
Wiping with .................................... 107
Wheels
Changing a wheel .......................... 307
Checking ........................................ 287
Cleaning ......................................... 269
Important safety notes ..................286
Interchanging/changing ................307
Mounting a wheel .......................... 308Removing and mounting the spare
wheel
............................................. 314
Storing ........................................... 308
Tightening torque ........................... 312
Window curtain air bag ....................... 46
Windows see Side windows
Windshield
Defrosting ...................................... 118
Windshield heating
Problem (malfunction) ...................119
Switching on/off ........................... 119
Windshield washer fluid
Adding ........................................... 257
Indicator lamp ................................ 229
Windshield wipers
Problem (malfunction) ...................110
Rain and light sensor .....................107
Rear window wiper ........................108
Replacing the wiper blades ............108
Setting the sensitivity (vehicles
with steering wheel buttons and
rain/light sensor) ........................... 196
Switching on/off ........................... 107
Wiping with windshield washer
fluid ............................................... 107
Winter diesel ..................................... 323
Winter driving Slippery road surfaces ...................158
Snow chains .................................. 289
Winter operation
General notes ................................ 288
Radiator cover ................................. 28
Winter tires
M+S tires ....................................... 288
Setting a limit speed ......................155
Wiper blades
Cleaning ......................................... 270
Replacing ....................................... 108
Workshop
see Qualified specialist workshop Index
21
Exhaust gas aftertreatment
The exhaust gas aftertreatment requires a
reducing agent known as Diesel Exhaust Fluid
(DEF) in order to function correctly. Filling up
the DEF tank is usually part of the service
scope. DEF consumption depends on opera-
tional and driving conditions and it is not nec-
essary to wait until the next scheduled
service to replenish the fluid. Fluid should be
added regularly to the DEF supply reservoir
during vehicle operation or, at the latest, after
receiving the first warning message via the
on-board computer.
To conform to emission regulations, you must
operate the vehicle with DEF and refill the
supply regularly. The engine management
recognizes attempts to operate the vehicle
without DEF, with thinned DEF or with
another reducing agent. After previous warn-
ing messages, the engine management then
prevents a further engine start.
If the DEF level drops below 1.5 US gal
(5.5 l), the first warning message is issued
and a warning tone sounds. After the mes-
sage appears for the first time, and under
normal driving conditions, the remaining DEF
reserve will last for approximately
1000 miles (1600 km) before the next mes-
sage.
After that, the 0.8 US gal (3.0 l)reserve mark
is reached. Once the reserve range has been
reached, you will receive the next warning
message and you will hear a series of warning
tones. After the first message, the DEF
reserve will last for approximately
1,200 miles (1,900 km) until the next mes-
sage is shown. However, you will only be able
to start the engine another 16 times.
You should immediately add 2.0 US gal
(7.6 l) of DEF (Y page 150) or have the DEF
supply reservoir filled at a qualified specialist
workshop.
When the number of remaining engine starts
is 0
0 the engine management prevents the
vehicle being driven at a speed exceeding 5 mph (8 km/h). The
Idle Mode Idle Modemessage
appears in the multifunction display:
If the 00B9 Check Engine indicator lamp lights
up, the exhaust gas aftertreatment is faulty or
an emission-related malfunction has occur-
red (Y page 213). You will then only be able
to drive a maximum 50 mi (80 km) before the
engine management restricts the number of
starts remaining.
If the exhaust gas aftertreatment is faulty,
have it checked and repaired at a qualified
specialist workshop.
Further information on DEF can be found in
the "Refueling" (Y page 149) and "Service
products and capacities" (Y page 324) sec-
tions. Attachments, bodies, equipment and
conversions
General notes !
For safety reasons, have add-on equip-
ment manufactured and installed accord-
ing to the Sprinter body/equipment mount-
ing directives in force. These body/equip-
ment mounting directives ensure that the
chassis and the body form one unit and that
maximum operating and road safety is ach-
ieved.
We recommend for safety reasons that:
R you carry out no other modifications to
the vehicle.
R you obtain the agreement of the distrib-
utor named on the inside of the front
cover for any deviations from the
approved body/equipment mounting
directives.
Approval from certified inspection agen-
cies or official approvals cannot rule out
risks to your safety.
We recommend that you use genuine
Mercedes-Benz parts as well as conversion
parts and accessories that have been specif-
ically approved by Mercedes-Benz for the
type of vehicle. Introduction
27 Z