1, 2, 3 ...
12 V socket ........................................ 238A
ABS (Anti-lock Braking System) Display message ............................ 206
Function/notes ................................ 56
Important safety notes ....................56
Indicator lamp ................................ 221
Accessories and conversions
see Add-on equipment
Activating/deactivating cooling
with air dehumidification .................117
Activating/deactivating the roof
ventilator ........................................... 133
Active light function ............................ 97
Adaptive Brake Assist Function/notes ................................ 59
Additional indicators
Replacing bulbs (roof) ....................105
Additives
Diesel ............................................ 323
Engine oil ....................................... 326
Add-on equipment ............................... 27
Adjusting the headlamp range ...........95
ADR (working speed governor) ........172
Air bags Front air bag (driver, front
passenger) ....................................... 45
Important safety notes ....................44
Safety guidelines ............................. 43
Thoraxbag ........................................ 45
Window curtain air bag ....................46
Air-conditioning system
Refrigerant ..................................... 330
see Climate control
Air filter
Indicator lamp ................................ 228
Air pressure
see Tire pressure
Air-recirculation mode
Important safety notes ..................120
Switching on/off ........................... 120
Air vents ............................................. 121
Adjusting for the passenger com-
partment ........................................ 121Adjusting on the roof
.....................122
Important safety notes ..................121
Setting the center air vents ...........121
Setting the side air vents ...............121
see Climate control
Anti-lock Braking System
see ABS (Anti-lock Braking System)
Anti-theft system
Interior motion sensor .....................63
Armrests .............................................. 87
Ashtray ............................................... 237
ASR (acceleration skid control) Activating/deactivating ...................60
Display message ............................ 207
Function/notes ................................ 60
Important safety notes ....................60
Indicator lamp ................................ 221
ATA (Anti-Theft Alarm system)
Activating/deactivating ...................62
Switching off the alarm ....................62
Attachments
see Add-on equipment
Authorized workshop
see Qualified specialist workshop
Automatic climate control
see Climate control
Automatic engine start/stop
ECO Start (Euro 6 engines) ............140
Automatic headlamp mode ................94
Automatic locking ............................... 71
Automatic transmission Accelerator pedal position .............146
Changing gea r............................... 145
Changing gear yoursel f.................. 145
Driving tips .................................... 146
Emergency running mode ..............147
Important safety notes ..................144
Kickdown ....................................... 146
Maneuvering .................................. 146
Overview ........................................ 144
Problem (malfunction) ...................147
Releasing the parking lock man-
ually ............................................... 147
Selector lever ................................ 144
Selector lever positions .................145
Shift ranges ................................... 146
Starting the engine ........................138
Touchshift ...................................... 1454
Index
Trailer towing
................................. 146
Transmission oil change ................328
Automatic transmission emer-
gency mode ....................................... 147
Auxiliary heating Activating/deactivating heater
booster mode ................................ 130
Conditions for switching on ...........123
Heating time .................................. 123
Important safety notes ..................122
Operating with the button (control
panel) ............................................ 124
Operation with the remote
control ........................................... 125
Operation with the timer ................127
Problem (malfunction) ...................132
Selecting a switch-on time ............. 124
Setting the switch-on time .............125
see Auxiliary heating
AUX port ............................................ .240
Axle load, permissible (trailer tow-
ing) ...................................................... 333 B
Backup lamps Replacing bulbs ............................. 103
Backup lamps (Chassis Cab)
Replacing bulbs ............................. 104
BAS (Brake Assist System)
Display message ............................ 207
Function/notes ................................ 57
Indicator lamp ................................ 221
Basic settings
see Settings
Battery
Isolating switch .............................. 136
Replacing (SmartKey) ......................69
Battery (SmartKey)
Checking .......................................... 68
Important safety notes ....................68
Replacing ......................................... 69
Battery (vehicle)
Care ............................................... 266
Charge indicator lamp ...................225
Charging ........................................ 266
Disconnecting and connecting
(driver's footwell) ........................... 262Disconnecting and connecting
(engine compartment)
...................264
Disconnecting and reconnecting
(base of driver's seat) ....................265
Display message ............................ 219
Important safety notes ..................260
Installing/removing (base of driv-
er's seat) ........................................ 266
Installing/removing (driver's foot-
well) ............................................... 263
Installing/removing (engine com-
partment) ....................................... 265
Jump starting ................................. 278
Location ......................................... 261
Removing/installing the floor cov-
ering (driver's footwell) ..................261
Before driving off
Important safety notes ..................138
Belt
see Seat belts
Bleeding the fuel system ..................143
Blind Spot Assist Activating/deactivating .................166
Notes/function .............................. 164
Trailer towing ................................. 166
Bodies
Body/equipment mounting direc-
tives for trucks ................................. 28
Bottle holder ...................................... 237
see Cup holder
Brake Assist System
see BAS (Brake Assist System)
Brake fluid
Checking the level .........................256
Display message ............................ 208
Notes ............................................. 328
Warning lamp ................................. 222
Brake force distribution, elec-
tronic
see EBD (electronic brake force
distribution)
Brake lamps
Replacing bulbs ............................. 103
Brake lamps (Chassis Cab)
Replacing bulbs ............................. 104
Brake linings
Display message ............................ 207
Indicator lamp ................................ 225 Index
5
Electrical fuses
see Fuses
Electrical step
Cleaning ........................................ .271
Display message ............................ 219
Emergency release ..........................74
Function .......................................... .74
Important safety notes ....................73
Indicator lamp ................................ 230
Manual retraction ............................ 74
Obstacle detection ........................... 74
Electrical system
Battery main switch .......................136
Electronic Stability Program
see ESP ®
(Electronic Stability Program)
Emergency exit .................................... 61
Emergency exit window .....................61
Emergency Tensioning Devices Function .......................................... .50
Safety guideline s............................. 43
Emissions control
Service and warranty information ....23
Engine
ADR (working speed governor) ......172
Changing the power output .............25
Check Engine warning lamp ........... 227
Cleaning instructions .....................269
ECO Start (Euro 6 engines) ............140
Engine number ............................... 320
Engine speed setting (working
mode) ............................................ 173
Irregular running ............................ 143
Jump-starting ................................. 278
Operating safety .............................. 25
Starting .......................................... 138
Starting problems ..........................143
Switching off .................................. 152
Tow-starting (vehicle) ..................... 282
Engine, jump-starting .......................278
Engine electronics Notes ............................................. 318
Problem (malfunction) ...................143
Engine oil
Adding ........................................... 254
Additives ........................................ 326
Checking the oil level (on-board
computer) ...................................... 252Checking the oil level using the
dipstick
.......................................... 253
Display message ............................ 216
Filling capacity ............................... 327
Information about oil consump-
tion ................................................ 327
Mixing ............................................ 327
Notes about oil grades ................... 326
Oil change ...................................... 327
Oil level (note) ............................... 252
Viscosity ........................................ 326
Warning lamp ................................. 225
Engine speed setting (working
mode) ................................................. 172
Equipment/conversions .....................27
ESP ®
(Electronic Stability Pro-
gram) Display message ............................ 209
Important safety information ...........57
Indicator lamp ................................ 224
Warning lamp ................................. 221
Exhaust check ................................... 154
Exhaust gas aftertreatment ...............27
DEF level indicator .........................184
DEF reducing agent .......................324
Diesel Exhaust Fluid (DEF) .............324
Display messages (vehicles with-
out steering wheel buttons) ...........202
Display messages (vehicles with
steering wheel buttons) .................213
Indicator lamp ....................... 224, 228
Malfunction ................................... .213
Refilling DEF .................................. 149
Exterior lighting .................................. .92
see Lights
Exterior mirrors
Adjusting ......................................... 89
Important safety notes ....................89
Eyeglasses compartment .................233 F
Fire extinguisher ............................... 278
First-aid kit ......................................... 277
Flat tire Changing a wheel/mounting the
spare wheel ................................... 308
General notes ................................ 30710
Index
Switching the surround lighting
on/off (on-board computer)
.............195
Switch unit see Control panel
Swivel seat .......................................... .84T
Tachometer ........................................ 183
Tail lamps Changing ....................................... 104
Replacing bulbs ............................. 103
see Lights
Tail lamps (Chassis Cab)
Replacing bulbs ............................. 104
Tank
see Fuel tank
Tank content
Fuel gauge ..................................... 183
Range (vehicles with steering
wheel buttons) ............................... 197
Reserve fuel warning lamp .............227
Technical data
Capacities ...................................... 320
Cargo tie-down points .................... 331
Cargo tie-down rings ..................... .331
Loading rails .................................. 331
Roof carrier .................................... 331
Tires/wheels ................................. 297
Trailer tow hitch ............................. 332
Vehicle data ................................... 331
Telephone .......................................... 239
Telephone (on-board computer) Accepting an incoming call ............198
Display messages ..........................220
Numbers from the phone book ......198
Operating ...................................... .198
Redialing ........................................ 199
Rejecting or ending a call ..............198
Temperature
Outside temperature ..................... .183
Setting (climate control) ................117
Setting the unit (vehicles with
steering wheel buttons) .................191
Theft deterrent systems
ATA (Anti-Theft Alarm system) .........62
Immobilizer ...................................... 62
Tow-away alarm ............................... 63Thoraxbag
............................................ 45
Tightening torques for wheel nuts/
wheel bolts ........................................ 312
Time Setting the time (vehicles without
steering wheel buttons) .................185
Setting the time (vehicles with
steering wheel buttons) .................193
Timer
Activating ....................................... 128
Important safety notes ..................127
Overview ........................................ 127
Setting the heating level (auxiliary
heating) ......................................... 130
Setting the preselection time
(auxiliary heating) .......................... 129
Setting weekday, time and oper-
ating duration (auxiliary heating) ...128
Switching immediate heating
mode on/off (auxiliary heating) .....128
Tire pressure
Calling up (on-board computer) .....293
Checking manually ........................292
Display messages (vehicles with-
out steering wheel buttons) ...........201
Display messages (vehicles with
steering wheel buttons) .................218
Maximum ....................................... 292
Notes ............................................. 291
Recommended ............................... 290
Setting the unit (vehicles with
steering wheel buttons) .................193
Tire label ................................ 290, 291
Tire pressure loss warning system ..294
Tire pressure monitor Display message ............................ 218
Indicator lamp ................................ 229
Tire pressure monitoring system
Checking the tire pressure elec-
tronically ........................................ 294
Function/notes ............................. 293
Restarting ...................................... 295
Warning lamp ................................. 294
Tire pressure table ............................297
Tires Aspect ratio (definition) .................306
Average weight of the vehicle
occupants (definition) ....................30518
Index
Exhaust gas aftertreatment
The exhaust gas aftertreatment requires a
reducing agent known as Diesel Exhaust Fluid
(DEF) in order to function correctly. Filling up
the DEF tank is usually part of the service
scope. DEF consumption depends on opera-
tional and driving conditions and it is not nec-
essary to wait until the next scheduled
service to replenish the fluid. Fluid should be
added regularly to the DEF supply reservoir
during vehicle operation or, at the latest, after
receiving the first warning message via the
on-board computer.
To conform to emission regulations, you must
operate the vehicle with DEF and refill the
supply regularly. The engine management
recognizes attempts to operate the vehicle
without DEF, with thinned DEF or with
another reducing agent. After previous warn-
ing messages, the engine management then
prevents a further engine start.
If the DEF level drops below 1.5 US gal
(5.5 l), the first warning message is issued
and a warning tone sounds. After the mes-
sage appears for the first time, and under
normal driving conditions, the remaining DEF
reserve will last for approximately
1000 miles (1600 km) before the next mes-
sage.
After that, the 0.8 US gal (3.0 l)reserve mark
is reached. Once the reserve range has been
reached, you will receive the next warning
message and you will hear a series of warning
tones. After the first message, the DEF
reserve will last for approximately
1,200 miles (1,900 km) until the next mes-
sage is shown. However, you will only be able
to start the engine another 16 times.
You should immediately add 2.0 US gal
(7.6 l) of DEF (Y page 150) or have the DEF
supply reservoir filled at a qualified specialist
workshop.
When the number of remaining engine starts
is 0
0 the engine management prevents the
vehicle being driven at a speed exceeding 5 mph (8 km/h). The
Idle Mode Idle Modemessage
appears in the multifunction display:
If the 00B9 Check Engine indicator lamp lights
up, the exhaust gas aftertreatment is faulty or
an emission-related malfunction has occur-
red (Y page 213). You will then only be able
to drive a maximum 50 mi (80 km) before the
engine management restricts the number of
starts remaining.
If the exhaust gas aftertreatment is faulty,
have it checked and repaired at a qualified
specialist workshop.
Further information on DEF can be found in
the "Refueling" (Y page 149) and "Service
products and capacities" (Y page 324) sec-
tions. Attachments, bodies, equipment and
conversions
General notes !
For safety reasons, have add-on equip-
ment manufactured and installed accord-
ing to the Sprinter body/equipment mount-
ing directives in force. These body/equip-
ment mounting directives ensure that the
chassis and the body form one unit and that
maximum operating and road safety is ach-
ieved.
We recommend for safety reasons that:
R you carry out no other modifications to
the vehicle.
R you obtain the agreement of the distrib-
utor named on the inside of the front
cover for any deviations from the
approved body/equipment mounting
directives.
Approval from certified inspection agen-
cies or official approvals cannot rule out
risks to your safety.
We recommend that you use genuine
Mercedes-Benz parts as well as conversion
parts and accessories that have been specif-
ically approved by Mercedes-Benz for the
type of vehicle. Introduction
27 Z
Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Seats
Important safety notes
G
WARNING
If the driver's seat is not engaged, it could
move unexpectedly while the vehicle is in
motion. This could cause you to lose control
of the vehicle. There is a risk of an accident.
Always make sure that the driver's seat is
engaged before starting the engine. G
WARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the
seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat. G
WARNING
If head restraints are not installed and
adjusted correctly, they cannot provide pro-
tection as intended. There is an increased risk
of injury in the head and neck area, e.g. in the
event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Your seat must be adjusted in such a way that
you can wear the seat belt correctly. Observe the following points:
R
Position the backrest in an almost vertical
position so that you are sitting virtually
upright. Do not drive with the backrest
reclined too far back.
R Your arms should be slightly bent when you
are holding the steering wheel.
R Avoid seat positions that prevent the seat
belt from being routed correctly. The
shoulder section of the belt must be routed
over the middle of your shoulder and be
pulled tight against your upper body. The
lap belt must always pass across your lap
as low down as possible, i.e. over your hip
joints.
R Adjust the head restraint so that it supports
the back of the head at eye level.
R The distance from the pedals should be
such that you can depress them fully.
Observe also the safety notes in the section
on "Air bags" (Y page 44) and "Children in the
vehicle" ( Ypage 50).
If you swap over the head restraints for the
front and rear seats, you will not be able to
adjust the height and angle of the head
restraints to the correct position.
Use the head restraint pad to adjust the head
restraint so that it is as close as possible to
the back of your head.
Before the journey, make sure the head
restraints have been correctly set for each of
the vehicle's passengers (Y page 86).82
SeatsSeats, steering wheel and mirrors
Driver's and co-driver's seat
0043
Seat fore-and-aft adjustment
0044 Lumbar support adjustment
0087 Seat backrest adjustment
0085 Seat height adjustment
0083 Seat cushion angle adjustment
0084 Seat suspension adjustment
006B Seat suspension lock
i Depending on the seat model, some
adjustments may not be available.
You can find information on rotating the
front seats under "Swiveling front seats"
(Y page 84).
X To adjust the seat fore-and-aft posi-
tion: pull lever 0043up.
X Slide the seat forwards or back until you
can depress the pedals.
X Release lever 0043.
X Slide the seat forwards or back until you
hear it engage.
X To adjust the backrest: turn handwheel
0087 towards the front.
The seat backrest moves to a vertical posi-
tion.
X Turn handwheel 0087towards the rear.
The seat backrest tilts towards the rear. X
To adjust the seat height: press or pull
lever 0085repeatedly until you have reached
the desired seat height.
X To adjust the seat angle: turn handwheel
0083 towards the front.
The front of the seat cushion is lowered.
X Turn handwheel 0083towards the rear.
The front of the seat cushion is raised.
i The lumbar support allows you to use the
backrest to increase the support provided
to the lumbar spine.
When the lumbar support is correctly
adjusted, it reduces strain on your back
while driving.
X To adjust the lumbar support: turn hand-
wheel 0044upwards.
This increases the support provided to the
lumbar region.
X Turn handwheel 0044downwards.
This reduces the support provided to the
lumbar region.
The seat suspension must be adapted to your
body weight. Adjust the seat suspension only
while the seat is unoccupied.
X To adjust the seat suspension: take your
weight off the seat.
X Using handwheel 0084, set your body weight
(40 to 120 kg) for optimum seat suspen-
sion.
The seat suspension will become more rigid
the higher you set the weight. It will then
not move as far. Seats
83Seats, ste ering wheel and mirrors Z
Useful information
This Operator's Manual describes all models
as well as standard and optional equipment
of your vehicle that were available at the time
of going to print. Country-specific variations
are possible. Note that your vehicle may not
be equipped with all of the described func-
tions. This also applies to systems and func-
tions relevant to safety.
Read the information on qualified specialist
workshops (Y page 26). Exterior lighting
Important safety notes
G
DANGER
Xenon bulbs carry a high voltage. You can get
an electric shock if you remove the cover of
the Xenon bulb and touch the electrical con-
tacts. There is a risk of fatal injury.
Never touch the parts or the electrical con-
tacts of the Xenon bulb. Always have work on
the Xenon bulbs carried out at a qualified spe-
cialist workshop. G
WARNING
Bulbs, lamps and connectors can get very hot
when operating. If you change a bulb, you
could burn yourself on these components.
There is a risk of injury.
Allow these components to cool down before
changing a bulb.
! Make sure the bulbs are always securely
installed.
If your vehicle is equipped with Bi-Xenon
bulbs, you can recognize this by the following:
the cone of light from the Xenon bulbs moves
from the top to the bottom and back again
when you start the engine. For this to be
observed, the low-beam headlamps must be
switched on before starting the engine.
The bulbs and lamps are an essential compo-
nent of vehicle safety. You must therefore make sure that these function correctly at all
times. Have the headlamp setting checked
regularly.
R
Always switch off the vehicle's lighting sys-
tem before changing a bulb.
This will prevent a short circuit.
R Do not touch the glass tube of new bulbs
with your bare hands. Always use a clean,
lint-free cloth or only touch the base of the
bulb when installing.
Even minor contamination can burn into
the glass surface and reduce the service life
of the bulbs.
R Do not use a bulb that has been dropped or
that has scratches on its glass tube.
The bulb could may explode.
R Only use bulbs in closed lamps which have
been designed for this purpose.
R Only use spare bulbs of the same type and
with the prescribed voltage
R Protect the bulbs from moisture when in
use.
If the new bulb still does not light up, consult
a qualified specialist workshop.
R Have the LEDs and bulbs of the following
lamps changed at a qualified specialist
workshop:
-the additional turn signals in the exterior
mirrors
- the high-mounted brake lamp
- LED daytime running lamps
- the Bi-Xenon bulbs
- front fog lamps
If you require assistance changing bulbs, con-
sult a qualified specialist workshop. Lamp failure indicator
The bulb failure indicator is only an aid. You
are responsible for the proper functioning of
the vehicle lighting. Insufficient or non-func-
tioning vehicle lighting puts the operating
safety of the vehicle at risk. 92
Exterior lightingLights and windshield wipers