2014 MERCEDES-BENZ SPRINTER MY14 Operator’s Manual

Plastic trim (cleaning instructions)
..272
Power supply Battery isolating switch .................136
Switching off .................................. 137
Switching on .................................. 137
Power take-off
Engine speed setting .....................172
Power washers .................................. 268
Power windows see Side windows
Preparing for a journey
Checks in the vehicle .....................138
Visual check of the vehicle exte-
rior ................................................. 138
Product information ............................22
Protection of the environment General notes .................................. 22
Pulling away ...................................... 139Q
Qualified specialist workshop ...........26 R
Radiator cover ..................................... 28
Radio Changing stations (vehicles with
steering wheel buttons) .................189
Setting station selection (vehicles
with steering wheel buttons) .........196
see separate operating instructions
Rain and light sensor
Setting the sensitivity (vehicles
with steering wheel buttons) .........196
Windshield wiper ........................... 107
Range (vehicles with steering
wheel buttons) .................................. 197
Rear bench seat Installing/removing (Passenger
Van) ................................................. 85
Stowage compartment (crewcab) ..235
Rear compartment
Activating/deactivating climate
control ........................................... 116
Setting the air vents ......................122Rear-compartment air-condition-
ing system
see Climate control
Rear-compartment heating
see Climate control
Rear door
Child-proof locks .............................. 55
Important safety notes ....................75
Opening/closing .............................. 75
Rear fog lamp
Replacing bulbs ............................. 103
Switching on/off .............................. 94
Rear fog lamp (Chassis Cab)
Replacing bulbs ............................. 104
Rear interior light
Replacing bulbs ............................. 106
Rear lamps
see Lights
Rear rack
Notes ............................................. 247
Rear view camera
Cleaning instructions .....................271
Important safety notes ..................171
Switching on .................................. 171
Rear-view mirror
Anti-glare mode ............................... 89
Rear window defroster
Problem (malfunction) ...................120
Switching on/off ........................... 120
Rear window wiper ...........................108
Switching on/off ........................... 108
Refilling
DEF filler neck ............................... 150
Important safety notes (Diesel
Exhaust Fluid – DEF) ......................149
Refilling procedure (Diesel
Exhaust Fluid – DEF) ......................150
Refrigerant ......................................... 330
Refueling Fuel filler fla p................................. 148
Fuel gauge ..................................... 183
Important safety notes (fuel) .........148
Refueling procedure (fuel) .............148
see Fuel
Releasing the parking lock man-
ually (automatic transmission) ........147 Index
15

Remote control
Changing the operating duration
(auxiliary heating) .......................... 126
Replacing the battery (auxiliary
heating ) ........................................ 130
Switching on/off (auxiliary heat-
ing) ................................................ 126
Synchronizing (auxiliary heating) ...126
Replacing bulbs
Important safety notes ..................100
Navigation lights ............................ 101
Replacing the battery (auxiliary
heating remote control) .................... 130
Restraint system see SRS (Supplemental Restraint
System)
Reverse warning feature ..................140
Roof carrier Maximum payloa d.......................... 331
Notes ............................................. 247
Roof load (roof carrier) .....................331 S
Safety Children in the vehicle .....................50
Child restraint systems ....................50
Safety systems
see Driving safety systems
Seat belts
Adjusting the height ......................... 48
Belt force limiters ............................ 50
Belt warning/warning lamp .............49
Cleaning ......................................... 273
Correct usage .................................. 47
Display message ............................ 209
Emergency Tensioning Devices ....... .50
Fastening ......................................... 48
Important safety guidelines .............47
Safety guidelines ............................. 43
Warning lamp ................................. 230
Seat heating ........................................ .87
Seats Adjusting lumbar support ................83
Adjusting the co-driver's sea t.......... 83
Adjusting the head restraint ............86
Armrest ............................................ 87
Cleaning the cover .........................272Correct driver's seat position ........... 82
Folding seat
..................................... 85
Important safety notes ....................82
Rear bench seat ............................... 85
Seat heating .................................... 87
Setting the driver's seat ................... 83
Swivel seat ....................................... 84
Twin co-driver's seat ........................85
Securing loads
Important safety notes ..................244
Selector lever
Cleaning ......................................... 272
Sensors (cleaning instructions) .......270
Service Center see Qualified specialist workshop
Service interval display
Calling up the service due date ...... 260
Exceeding a service due date ........260
Notes ............................................. 259
Service due date (automatic dis-
play) .............................................. .259
Service products
Brake fluid ..................................... 328
Coolant (engine) ............................ 329
Diesel ............................................ 321
Diesel Exhaust Fluid (DEF) .............324
Engine oil ....................................... 326
Fuel ................................................ 321
Important safety notes ..................320
Power steering fluid .......................328
Refrigerant ..................................... 330
Transmission oil ............................. 328
Washer fluid .................................. .330
Settings
Resetting all (vehicles with steer-
ing wheel buttons) .........................190
Resetting submenus (vehicles
with steering wheel buttons) .........191
Setting the air distribution ...............117
Setting the airflow ............................118
Setting the clock Vehicles without steering wheel
buttons .......................................... 185
Vehicles with steering wheel but-
tons ............................................... 193
Short journeys (diesel particle fil-
ter) ...................................................... 15516
Index

Side windows
Cleaning ......................................... 269
Hinged side windows .......................78
Important safety information ...........78
Opening/closing .............................. 78
Overview .......................................... 78
Problem (malfunction) .....................79
Resetting ......................................... 79
Sliding door
Child-proof locks .............................. 55
Cleaning ......................................... 271
Closing assist ................................... 73
Important safety notes ....................72
Opening/closing .............................. 72
SmartKey
Changing the battery .......................69
Changing the locking system set-
tings ............................................... 196
Checking the battery .......................68
Display message ............................ 220
Door central locking/unlocking .......66
Important safety notes ....................66
Loss ................................................. 70
Problem (malfunction) .....................70
SmartKey positions (ignition lock) ..137
Snow chains ...................................... 289
Sockets .............................................. 238
Spare wheel General notes ................................ 314
Important safety notes ..................313
Removing/mounting ..................... .314
Specialist workshop ............................ 26
Special seat belt retractor .................. 54
Speed, controlling see Cruise control
Speedometer
Digital (vehicles without steering
wheel buttons) ............................... 184
Digital (vehicles with steering
wheel buttons) ............................... 193
Selecting display unit (vehicles
with steering- wheel buttons) ........192
see Instrument cluster
Sprinter Dealer
see Qualified specialist workshop SRS (Supplemental Restraint Sys-
tem)
Introduction ..................................... 42
Warning lamp (function) ..........42, 225
Standing lamps
Replacing bulbs (rear) ....................103
Standing lamps (Chassis Cab)
Replacing bulbs (rear) ....................104
Starting (engine) ................................ 138
Start-off assist Display message ............................ 207
Steering wheel
Adjusting ......................................... 88
Button overview ............................... 37
Cleaning ......................................... 272
Step
see Electrical step
Sticker
Warning notes .................................. 26
Stowage spaces
see Stowage spaces and stowage
compartments
Stowage spaces and stowage com-
partments Eyeglasses compartment ...............233
Glove box ...................................... .232
Important safety notes ..................232
Paper holder .................................. 236
Stowage compartment above the
windshield ..................................... 234
Stowage compartment in the
center console ............................... 234
Stowage compartment in the
dashboard ...................................... 233
Stowage space above the head-
liner ............................................... 234
Stowage space under the rear
bench seat ..................................... 235
Stowage space under the twin co-
driver's seat ................................... 235
Summer tires ..................................... 288
Supplemental Restraint System see SRS (Supplemental Restraint
System)
Switching off the alarm (ATA) ............62
Switching the heater booster func-
tion on/off ......................................... 130 Index
17

Switching the surround lighting
on/off (on-board computer)
.............195
Switch unit see Control panel
Swivel seat .......................................... .84T
Tachometer ........................................ 183
Tail lamps Changing ....................................... 104
Replacing bulbs ............................. 103
see Lights
Tail lamps (Chassis Cab)
Replacing bulbs ............................. 104
Tank
see Fuel tank
Tank content
Fuel gauge ..................................... 183
Range (vehicles with steering
wheel buttons) ............................... 197
Reserve fuel warning lamp .............227
Technical data
Capacities ...................................... 320
Cargo tie-down points .................... 331
Cargo tie-down rings ..................... .331
Loading rails .................................. 331
Roof carrier .................................... 331
Tires/wheels ................................. 297
Trailer tow hitch ............................. 332
Vehicle data ................................... 331
Telephone .......................................... 239
Telephone (on-board computer) Accepting an incoming call ............198
Display messages ..........................220
Numbers from the phone book ......198
Operating ...................................... .198
Redialing ........................................ 199
Rejecting or ending a call ..............198
Temperature
Outside temperature ..................... .183
Setting (climate control) ................117
Setting the unit (vehicles with
steering wheel buttons) .................191
Theft deterrent systems
ATA (Anti-Theft Alarm system) .........62
Immobilizer ...................................... 62
Tow-away alarm ............................... 63Thoraxbag
............................................ 45
Tightening torques for wheel nuts/
wheel bolts ........................................ 312
Time Setting the time (vehicles without
steering wheel buttons) .................185
Setting the time (vehicles with
steering wheel buttons) .................193
Timer
Activating ....................................... 128
Important safety notes ..................127
Overview ........................................ 127
Setting the heating level (auxiliary
heating) ......................................... 130
Setting the preselection time
(auxiliary heating) .......................... 129
Setting weekday, time and oper-
ating duration (auxiliary heating) ...128
Switching immediate heating
mode on/off (auxiliary heating) .....128
Tire pressure
Calling up (on-board computer) .....293
Checking manually ........................292
Display messages (vehicles with-
out steering wheel buttons) ...........201
Display messages (vehicles with
steering wheel buttons) .................218
Maximum ....................................... 292
Notes ............................................. 291
Recommended ............................... 290
Setting the unit (vehicles with
steering wheel buttons) .................193
Tire label ................................ 290, 291
Tire pressure loss warning system ..294
Tire pressure monitor Display message ............................ 218
Indicator lamp ................................ 229
Tire pressure monitoring system
Checking the tire pressure elec-
tronically ........................................ 294
Function/notes ............................. 293
Restarting ...................................... 295
Warning lamp ................................. 294
Tire pressure table ............................297
Tires Aspect ratio (definition) .................306
Average weight of the vehicle
occupants (definition) ....................30518
Index

Bar (definition)
............................... 304
Changing a wheel .......................... 307
Characteristics .............................. 304
Checking ........................................ 287
Definition of terms .........................304
Direction of rotatio n...................... 308
Distribution of the vehicle occu-
pants (definition) ............................ 307
DOT, Tire Identification Number
(TIN) .............................................. .304
DOT (Department of Transporta-
tion) (definition) ............................. 305
GAWR (Gross Axle Weight Rating)
(definition) ..................................... 305
GTW (Gross Trailer Weight) (defi-
nition) ............................................ 305
GVW (Gross Vehicle Weight) (def-
inition) ........................................... 305
GVWR (Gross Vehicle Weight Rat-
ing) (definition) .............................. 305
Important safety notes ..................286
Increased vehicle weight due to
optional equipment (definition) ......305
Kilopascal (kPa) (definition) ...........305
Labeling (overview )........................ 301
Load bearing index (definition) ......306
Load index ..................................... 303
Load index (definition) ...................306
M+S tires ....................................... 288
Maximum loaded vehicle weight
(definition) ..................................... 305
Maximum load on a tire (defini-
tion) ............................................... 306
Maximum permissible tire pres-
sure (definition) ............................. 306
Maximum tire loa d......................... 303
Maximum tire load (definition) .......306
Optional equipment weight (defi-
nition) ............................................ 306
PSI (pounds per square inch) (def-
inition) ........................................... 306
Replacing ....................................... 307
Service life ..................................... 288
Sidewall (definition) .......................306
Speed rating (definition) ................305
Storing ........................................... 308
Structure and characteristics
(definition) ..................................... 304Summer tires
................................. 288
TIN (Tire Identification Number)
(definition) ..................................... 306
Tire bead (definition) ......................306
Tire pressure (definition) ................306
Tire pressures (recommended )...... 305
Tire size (data) ............................... 297
Tire size designation, load-bearing
capacity, speed rating .................... 302
Tire tread ....................................... 287
Tire tread (definition) .....................306
Total load limit (definition) .............307
Traction (definition) .......................307
TWR (permissible trailer drawbar
noseweight) (definition) .................307
Uniform Tire Quality Grading
Standards (definition) ....................305
Unladen weight (definition) ............306
valve, Snap-In ................................ 292
Wear indicator (definition) .............307
Wheel rim (definition) ....................305
Top Tether ............................................ 53
Touchshift (automatic transmis-
sion) .................................................... 145
Tow-away alarm Arming/deactivating ........................63
Deactivating .................................... .63
Operation ........................................ .63
Towing
If the vehicle is stuck .....................282
Important safety guidelines ...........279
Installing/removing the towing
eye ................................................ .280
In the event of malfunctions ..........281
With a raised front or rear axle ......281
Towing a trailer
Axle load, permissible ....................333
Cleaning the trailer tow hitch ......... 271
Coupling up a trailer ......................176
Decoupling a trailer .......................177
Driving tips .................................... 173
Important safety notes ..................173
Installing and removing the ball
coupling ......................................... 175
Notes on retrofitting ......................332
Power supply ................................. 179
Trailer loads ................................... 333 Index
19

Towing away
With both axles on the ground .......282
Tow-starting
Emergency engine starting ............282
Important safety notes ..................279
Trailer
Brake force booster malfunction ...222
Trailer coupling
see Trailer tow hitch
Trailer loads and drawbar nose-
weights ............................................... 178
Trailer towing Blind Spot Assist ............................ 166
PARKTRONIC ................................. 170
Permissible trailer loads and
drawbar noseweights .....................178
Transmission
see Automatic transmission
Transmission oil ................................ 328
Transport Loading guidelines .........................242
Vehicle .......................................... .282
Transportation
Rail ................................................ 156
Transport by rail ................................ 156
Transporting Load distribution ............................ 244
Securing a loa d.............................. 244
Trim pieces (cleaning instructions) ..272
Trip computer (on-board com-
puter) ................................................. .197
Trip meter see Trip odometer
Trip odometer
Display (vehicles without steering
wheel buttons) ............................... 184
Display (vehicles with steering
wheel buttons) ............................... 189
Resetting ....................................... 183
see Trip computer (on-board com-
puter)
Turn signals
Replacing bulbs (front) ................... 102
Replacing bulbs (rear) ....................103
Switching on/off .............................. 95
Turn signals (Chassis Cab)
Replacing bulbs (rear) ....................104Twin co-driver's seat
Folding table .................................. 236
Stowage compartment ..................235
Two-way radios
Type approval/frequency ..............318
TWR (Tongue Weight Rating) (defi-
nition) ................................................. 307 U
Unlocking From inside the vehicle (central
unlocking button) ............................. 71
USB port ............................................. 240 V
Vehicle Correct use ...................................... 26
Data acquisition ............................... 29
Display message ............................ 219
Electronics ..................................... 318
Equipment ....................................... 23
Individual settings (vehicles with
steering wheel buttons) .................190
Limited Warranty ............................. 29
Loading .......................................... 298
Locking (SmartKey) .......................... 66
Lowering ........................................ 312
Maintenance .................................... 23
Operating safety .............................. 24
Parking for a long period ................ 153
Pulling away ................................... 139
Raising ........................................... 309
Registration ..................................... 23
Reporting problems .........................28
Securing from rolling away ............151
Towing away .................................. 279
Transporting .................................. 282
Unlocking (SmartKey) ......................66
Vehicle battery
see Battery (vehicle)
Vehicle bodies
General notes .................................. 27
Vehicle data ....................................... 331
Vehicle identification number .......... 319
Vehicle identification plate ..............319
Vehicle tool kit .................................. 27620
Index

Ventilation
Setting the vents ........................... 121
Voltage supply
Fuses ............................................. 283W
Warning and indicator lamps Brakes ........................................... 222
Check Engine ................................. 227
Coolant .......................................... 226
Diesel Exhaust Fluid (DEF) .............224
Electrical step ................................ 230
ESP ®
.............................................. 221
ESP ®
function ................................ 224
Overview .......................................... 35
Seat belt ........................................ 230
Warning- and indicator lamps
ABS ................................................ 221
Air filter .......................................... 228
ASR ................................................ 221
BAS ................................................ 221
Battery charge ............................... 225
Brake wear .................................... 225
Bulbs .............................................. 230
Doors ............................................. 230
Engine oil level ............................... 225
Preglow .......................................... 228
Reserve fuel ................................... 227
Tire pressure monitor ....................229
Water separator ............................. 229
Windshield washer fluid .................229
Warning lamp .................................... 277
Warning triangle ................................ 277
Washer fluid Adding ........................................... 257
Capacities ...................................... 331
Display message ............................ 220
Indicator lamp ................................ 229
Notes ............................................. 330
Wiping with .................................... 107
Wheels
Changing a wheel .......................... 307
Checking ........................................ 287
Cleaning ......................................... 269
Important safety notes ..................286
Interchanging/changing ................307
Mounting a wheel .......................... 308Removing and mounting the spare
wheel
............................................. 314
Storing ........................................... 308
Tightening torque ........................... 312
Window curtain air bag ....................... 46
Windows see Side windows
Windshield
Defrosting ...................................... 118
Windshield heating
Problem (malfunction) ...................119
Switching on/off ........................... 119
Windshield washer fluid
Adding ........................................... 257
Indicator lamp ................................ 229
Windshield wipers
Problem (malfunction) ...................110
Rain and light sensor .....................107
Rear window wiper ........................108
Replacing the wiper blades ............108
Setting the sensitivity (vehicles
with steering wheel buttons and
rain/light sensor) ........................... 196
Switching on/off ........................... 107
Wiping with windshield washer
fluid ............................................... 107
Winter diesel ..................................... 323
Winter driving Slippery road surfaces ...................158
Snow chains .................................. 289
Winter operation
General notes ................................ 288
Radiator cover ................................. 28
Winter tires
M+S tires ....................................... 288
Setting a limit speed ......................155
Wiper blades
Cleaning ......................................... 270
Replacing ....................................... 108
Workshop
see Qualified specialist workshop Index
21

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected
by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to 00C3of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel consump-
tion. Environmental issues and recommen-
dations
When prompted by this Operator's Manual to
dispose of materials, please try to regenerate
and recycle these materials. Observe all rel-
evant environmental guidelines and regula-
tions when disposing of materials. This helps
to protect the environment. Product information
We recommend original Sprinter parts and
conversion parts and accessories that have
been approved expressly for the type of vehi-
cle concerned.
We test genuine Sprinter parts, as well as
conversion parts and accessories that have
been specifically approved for the type of
vehicle, for:
R reliability
R safety
R suitability
Despite ongoing market research, Mercedes-
Benz is unable to assess other parts. We
therefore accept no responsibility for the use
of such parts in a Sprinter, even if they have
been independently or officially approved.
Genuine Sprinter parts, as well as specifically
approved conversion parts and accessories,
can be obtained at an authorized Sprinter
Dealer. Here you will receive advice about
permissible technical modifications, and the
parts will be professionally installed. 22
Introduction