2014 MERCEDES-BENZ CLA Owners Manual

There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children
unsupervised in the vehicle.
Your attention must always be focused on the
traffic conditions. Only use the cigarette
lighter when road and traffic conditions
permit.
Example: vehicles with a cover over the stowagecompartment
XTurn the SmartKey to position2in the
ignition lock (Ypage 137).
XTo open:push the lower section of
cover.
The stowage compartment opens.
XPress in cigarette lighter.
Cigarette lighterwill pop out
automatically when the heating element is
red-hot.
12Vsockets
Points to observe before use
XTurn the SmartKey to position1in the
ignitionlock (Ypage 137).
The sockets can be used for accessories with
a maximum draw of 180 W (15 A).
Accessories include such items as lamps or
chargers for mobile phones.
If you use the sockets for long periods when
the engine is switched off, the battery may
discharge.
iAn emergency cut-out ensures that the
on-board voltage does not drop too low. If
the on-board voltage is too low, the power
to the sockets is automatically cut. This
ensures that there is sufficient power to
start the engine.
Socket in the front-compartment center
console
Vehicles with a cover over the stowagecompartment
XTo open:push the lower section of
cover.
The stowage compartment opens.
XLift up the cover of socket.
Vehicles without a cover over the stowagecompartment
XLift up the cover of socket.
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Z

Socket in the rear-compartment center
console
XPull coverout by its top edge.
XLift up the cover of socket.
Socket in the trunk
XLift up the cover of socket.
mbrace
General notes
You must have a license agreement to
activate the mbrace service. Make sure that
your system is activated and operational. To
log in, press the\nMB Info call button. If
any of the steps mentioned are not carried
out, the system may not be activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
RUSA:Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
RCanada:Customer Service at
1-888-923-8367
Shortly after successfully registering with the
service, a user ID and password will be sent
to you by post.
USA only: you can use this password to log
onto the mbrace area under "Owners Online"
athttp://www.mbusa.com.
The system is available if:
Rit has been activated and is operational
Rthe corresponding mobile phone network
is available for transmitting data to the
Customer Center
Ra service subscription is available
Rthe starter battery is sufficiently charged
iDetermining the location of the vehicle on
a map is only possible if:
RGPS reception is available.
Rthe vehicle position can be forwarded to
the Customer Assistance Center.
The mbrace system
To adjust the volume during a call, proceed
as follows:
XPress the or\nbutton on the
multifunction steering wheel.
or
XUse the volume controller of the audio
system/COMAND.
The system offers various services, e.g:
RAutomatic and manual emergency call
RRoadside Assistance call
RMB Info call
USA only: you can find information and a
description of all available features under
"Owners Online" at http://www.mbusa.com.
264Features
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System self-test
After you have switched on the ignition, the
system carries out a self-diagnosis.
Amalfunction in the system has been
detected if one of the following occurs:
RThe indicator lamp in the SOSbutton does
not come on during the system self-test.
RThe indicator lamp in theRoadside
Assistance buttondoes not light up during
self-diagnosis of the system.
RThe indicator lamp in the\nMB Info call
button does not light up during self-
diagnosis of the system.
RThe indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
-SOS button
-Roadside Assistance call button
-\nMB Info call button
RAfter the system self-diagnosis, the
InoperativeorService Not
Activatedmessage appears in the
multifunction display.
If a malfunction is indicated as outlined
above, the system may not operate as
expected. In the event of an emergency, help
will have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact
the following service hotlines:
RUSA:Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
RCanada:Customer Service at
1-888-923-8367
Emergency call
Important safety notes
GWARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an
emergency if:
Ryou see smoke inside or outside of the
vehicle, e.g. if there is a fire after an
accident
Rthe vehicle is on a dangerous section of
road
Rthe vehicle is not visible or cannot easily be
seen by other road users, particularly when
dark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or
similar situations as soon as it is safe to do
so. Move to a safe location along with other
vehicle occupants. In such situations, secure
the vehicle in accordance with national
regulations, e. g. with a warning triangle.
You must have a license agreement to
activate the mbrace service. Make sure that
your system is activated and operational. To
register, press the\nMB Info call button.
If any of the steps mentioned are not carried
out, the system may not be activated.
If you have questions about the activation,
contact one of the following telephone
hotlines:
RUSA:Mercedes-Benz Customer Assistance
Center at
1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
RCanada:Customer Service at
1-888-923-8367
General notes
An emergency call is dialed automatically if
an air bag or Emergency Tensioning Device is
triggered.
iYou cannot end an automatically
triggered emergency call yourself.
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An emergency call can also be initiated
manually.
As soonas the emergency call has been
initiated, the indicator lamp in the SOS button
flashes. The multifunction display shows the
Connecting Callmessage.
The audio output is muted.
Once the connection has been made, the
Call Connectedmessage appears in the
multifunction display.
All important information on the emergency
is transmitted, for example:
RCurrent location of the vehicle (as
determined by the GPS system)
RVehicle identification number
RInformation on the severity of the accident
Shortly after the emergency call has been
initiated, a voice connection is automatically
established between the Customer
Assistance Center and the vehicle occupants.
RIf the vehicle occupants respond, the
Mercedes-Benz Customer Assistance
Center attempts to get more information
on the emergency.
RIf there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate
an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes
continuously.
TheCall Failedmessage appears in the
multifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call
XTo initiate an emergency call
manually:press coverbriefly to open.
XPress SOS buttonbriefly.
The indicator lamp in SOS button
flashes until the emergency call is
concluded.
XWait for a voice connection to the
Mercedes-Benz Customer Assistance
Center.
XAfter the emergency call, close cover.
iIf the mobile phone network is
unavailable, mbrace will not be able to
make the emergency call. If you leave the
vehicle immediately after pressing the SOS
button, you will not know whether mbrace
placed the emergency call. In this case,
always summon assistance by other
means.
Roadside Assistance button
266Features
Stowage and features

XPress Roadside Assistance button.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
buttonflashes while the call is active.
The multifunction display shows the
Connecting Callmessage. The audio
output is muted.
If a connection can be made, theCall
Connectedmessage appears in the
multifunction display.
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number
iThe audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
Avoice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction
diagnosis, the Mercedes-Benz Customer
Assistance Center can ascertain the nature of
the problem (Ypage 271).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual.
iThe system has not been able to initiate
a roadside assistance call, if:
Rthe indicator lamp for Roadside
Assistance call buttonis flashing
continuously.
Rno voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
TheCall Failedmessage appears in the
multifunction display.
XTo endacall:press thebutton on the
multifunctionsteering wheel.
or
XPress the corresponding button for ending
a phone call on the audio systemoron
COMAND.
MB Info call button
XPress MB Info call button.
This initiates a call to the Mercedes-Benz
CustomerAssistance Center.
The indicator lamp in MB Info call
buttonflashes while the connection is
being made. The multifunction display
shows theConnecting Callmessage.
The audio system is muted.
If a connection can be made, theCall
Connectedmessage appears in the
multifunction display.
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If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center,
for example:
RCurrent location of the vehicle
RVehicle identification number
iThe audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice outputis not available.
Avoice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your
vehicle, about the nearest authorized
Mercedes-Benz Center and about other
products and services from Mercedes-Benz.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
iThe system has not been able to initiate
an MB Info call, if:
Rthe indicator lamp in MB Info call
buttonis flashing continuously.
Rno voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone
network is not available, for example.
TheCall Failedmessage appears in the
multifunction display.
XTo endacall:press thebutton on the
multifunctionsteering wheel.
or
XPress the corresponding button for ending
a phone call on the audio systemoron
COMAND.
Call priority
When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an
emergency call will take priority and override
all other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by
the Mercedes-BenzCustomerAssistance
Center.
All other calls can be ended by pressing:
Rthebutton on the multifunction
steering wheel
Rthe corresponding button on the audio
system or on COMAND for ending a
telephone call
iWhen a call is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND
Downloading destinations
Destination Download gives you access to a
data bank with over 15 millionPoints of
Interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/
important destinations in the vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and
subsequently starts the route guidance with
the address entered.
iIf you selectNo, the address can be saved
in the address book.
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iThe destination download function is
available if the relevant mobile phone
network is available and data transfer is
possible.
iThe destination download function can
only be used if the vehicle is equipped with
a navigation system.
Route Assistance
This service is part of the mbrace PLUS
Package and cannot be purchased
separately.
iYou can also use the Route Assistance
function if your vehicle is not equipped with
a navigation system.
Within the framework of this service, you
receive a professional and reliable form of
navigation support without having to leave
your vehicle.
The customer service representative finds a
suitable route depending on your vehicle's
currentposition and the desired destination.
You will then be guided live through the
current route section.
Search&Send
General notes
iTo use "Search&Send", your vehicle
must be equipped with mbrace and a
navigation system. Additionally, an mbrace
service subscription must be completed.
"Search & Send" is a destination entry
service.Adestination address which is found
on Google Maps®can be transferred via
mbrace directly to your vehicle's navigation
system.
Specifying and sending the destination
address
XGo to the website http://
www.maps.google.com and enter a
destination address into the entry field.
XTo send the destination address to the
e-mail address of your mbrace
account:click on the corresponding
button on the website.
iExample:
If you select 'Send to vehicle' and then
'Mercedes-Benz', the destination address
will be sent to your vehicle.
XWhen the "Send" dialog window appears:
Enter the e-mail address you specified
when setting up your mbrace account into
the corresponding field.
XClick "Send".
iInformation on specific commands such
as "Address entry" or "Send" can be found
on the website.
Calling up destination addresses
XSwitch on the ignition.
The destination address is loaded into the
vehicle's navigation system.
Adisplay message appears, asking
whether navigation should be started.
XSelectYesby turning\ror sliding
 the COMAND controller and press
\nto confirm.
The system calculates the route and
subsequently starts the routeguidance
with the address entered.
iIf you selectNo, the address can be saved
in the address book.
iIf you have sent more than one
destination address, each individual
destination must be confirmed separately.
iDestination addresses are loaded in the
same order as the order in which they were
sent.
If you own multiple Mercedes-Benz
vehicles with mbrace and activated mbrace
accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will
be sentto all the vehicles.
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Vehicle remote opening
You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within fourdays of the ignition being
turned off. After this time, the remote
unlocking may be delayed by 15 to
60 minutes. After30days, the vehicle can no
longer be opened remotely.
XContactthe following service hotlines:
RUSA:Mercedes-BenzCustomer
Assistance Centerat
1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
RCanada:Customer Service at
1-888-923-8367
You will be asked for yourpassword.
XReturn to your vehicle at the time agreed
upon with the Mercedes-BenzCustomer
Assistance Center.
USAonly:alternatively, the vehicle can be
opened via:
Rthe Internet, under the "Owners Online"
section
Rthe telephone application (e.g.iPhone®,
Blackberry)
To do this, you will need your identification
number and password.
iVehicle remote opening is only possible if
the corresponding mobile phone network
is accessible.
Vehicle remote closing
The remote closing feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, the remote closing
may be delayed by 15 to 60 minutes. After
30 days the vehicle can no longer be closed
remotely.
XContact the following service hotlines:
RUSA:Mercedes-Benz Customer
Assistance Center at
1-800-FOR-MERCedes
(1-800-367-6372)or 1-866-990-9007
RCanada:Customer Service at
1-888-923-8367
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, theDoors
Locked Remotelymessage appears in the
multifunction display.
USA only: alternatively, the vehicle can be
locked via:
Rthe Internet, under the "Owners Online"
section
Rthe telephone application (e.g. iPhone®,
Blackberry)
To do this, you will need your identification
number and password.
iThe vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service
If your vehicle has been stolen:
XNotify the police.
The police will issue a numbered incident
report.
XThis number will be forwarded to the
Mercedes-Benz Customer Assistance
Center together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance
Center contacts you and the local law
enforcement agency if the vehicle is
located.
270Features
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