2014 MERCEDES-BENZ C-CLASS ESTATE Owners Manual

X
Make sure that the vehicle is stationary and
that the key is in position 2in the ignition
lock.
X To open the cover of the 360° camera:
with COMAND Online or Audio 20 activa-
ted, call up the vehicle menu: press the
Ñ button.
X To switch to the menu bar: slide ¬the
controller.
X To select System settings System settings: turn and
press the controller.
X To select the 360°
360°camera
camera: turn and press
the controller.
X To select Open camera cover
Open camera cover: turn and
press the controller.
The cover of the 360° camera opens.
X To clean the 360° camera: clean camera
lens :with clear water and a soft cloth.
If you drive at speeds above 30 km/h or with the key in position 0or 1in the ignition lock,
the cover of the 360° camera closes auto-
matically.
Cleaning the exhaust tail pipes G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
! Do not clean the exhaust pipe with acid-
based cleaning agents such as sanitary
cleansers or wheel cleaners.
Impurities combined with the effects of road
grit and corrosive environmental factors may cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in win- ter and after washing. X
Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz.
Cleaning the trailer tow hitch H
Environmental note
Dispose of oily and greasy cloths in an envi-
ronmentally-responsible manner.
! Do not clean the ball coupling with a high-
pressure cleaner. Do not use solvents.
! Please note the care instructions in the
trailer coupling manufacturer's operating
instructions.
The ball coupling must be cleaned if it
becomes dirty or corroded. X Remove rust on the ball, e.g. with a wire
brush.
X Remove dirt with a clean, lint-free cloth or a
brush.
X After cleaning, lightly oil or grease the ball
coupling.
X Check that the vehicle's trailer tow hitch is
working properly.
i You can also have the maintenance work
on the ball coupling and the trailer tow hitch
carried out by a qualified specialist work-
shop. Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or petrol
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display. 406
CareMaintenance and care

X
Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfibre cloth and
TFT/LCD display cleaner.
X Dry the display surface using a dry micro-
fibre cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents can cause surfaces in the cockpit to
become porous. This could result in plastic
parts breaking away when the airbags are
deployed. There is a danger of injury.
Do not use care products and cleaning agents containing solvents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You could otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come in contact with the
plastic trim. This maintains the high-quality look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfibre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
The surface may change colour tempora-
rily. Wait until the surface is dry again.
Cleaning the steering wheel and gear or selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz. Cleaning wooden trim and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of damaging the surface.
X Wipe the wooden trim and trim elements
with a damp, lint-free cloth, e.g. a microfi-
bre cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
! Do not use microfibre cloths to clean gen-
uine leather, artificial leather or DINAMICA
covers. If used often, these can damage the cover.
Note that regular care is essential to make
sure that the appearance and comfort of the
covers are retained over time.
Genuine leather seat covers
! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise
become rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a quali- fied specialist workshop.
Leather is a natural product.
It has natural surface properties, e.g.: R unevenness in structure
R marks caused by growth and injury
R subtle colour differences Care
407Maintenance and care Z

These are characteristics of leather and not
material faults.
Seat covers from other materials
! Observe the following when cleaning:
R clean artificial leather covers with a cloth
moistened with a solution containing 1%
detergent (e.g. washing-up liquid).
R clean cloth covers with a microfibre cloth
moistened with a solution containing 1% detergent (e.g. washing-up liquid). Rub
carefully, and always wipe entire seat
sections to avoid leaving visible lines.
Leave the seat to dry afterwards. Clean-
ing results depend on the type of dirt andhow long it has been there.
R Clean DINAMICA covers with a damp
cloth. Make sure that you wipe entire
seat sections to avoid leaving visible
lines.
Cleaning the seat belts G
WARNING
Seat belts may be severely weakened if
bleached or coloured. This may lead to the
seat belts, for example, tearing or failing in an accident. There is an increased risk of injury,
possibly even fatal.
Never bleach or colour seat belts.
! Do not clean the seat belts using chemical
cleaning agents. Do not dry the seat belts at
temperatures above 80 † or in direct sun-
light.
X Use clean, lukewarm water and soap solu-
tion.
Cleaning the roof lining and carpets X
Roof lining: if it is very dirty, use a soft
brush or dry shampoo.
X Carpets: use the carpet and textile clean-
ing agents recommended and approved by
Mercedes-Benz. 408
CareMaintenance and care

Useful information
............................410
Where will I find...? ...........................410
Flat tyre ............................................. 412
Battery (vehicle) ................................ 416
Jump-starting .................................... 422
Towing away and tow-starting ........424
Electrical fuses ................................. 428 409Breakdown assistance

Useful information
i This Owner's Manual describes all mod-
els, series and optional equipment for your
vehicle that were available at the time of
going to press. National variations are pos- sible. Note that your vehicle may not be
equipped with all of the functions descri-
bed. This is also the case for systems and
functions relevant to safety.
i Read the information on qualified special-
ist workshops: (Y page 27). Where will I find...?
Warning triangle
Removing/replacing the warning trian-
gle X
To remove: open the tailgate.
X Open cover :of the stowage compart-
ment.
X Remove warning triangle ;.
X To replace: place warning triangle ;back
into the stowage compartment.
X Close the stowage compartment. Setting up the warning triangle X
Fold feet =down and out to the side.
X Fold side reflectors ;upwards to form a
triangle and lock them at the top using
press stud :. First-aid kit
First-aid kit
:is in the luggage compartment
in the left-hand stowage net.
X Open the tailgate.
X Remove first-aid kit :.
Check the expiry date on first-aid kit :at
least once a year. Replace the contents if
necessary, and replace any missing items. 410
Where will I find...?Breakdown assistance

Fire extinguisher
X
Pull tab :upwards.
X Remove fire extinguisher ;.
Have fire extinguisher ;refilled after each
use and checked every one or two years. It
may otherwise fail in an emergency.
Observe the legal requirements for each indi-
vidual country. Vehicle tool kit
General notes The towing eye is located in the stowage well
under the luggage compartment floor.
On vehicles with MOExtended tyres (tyres
with run-flat characteristics) and hybrid vehi-
cles, the towing eye is located in the left stow- age compartment.
Apart from some country-specific variants,
vehicles are not equipped with tyre-changing
tools. If the vehicle is equipped with tyre-
changing tools, these are kept in the stowage well underneath the luggage compartment
floor. Some tools for changing a wheel are
specific to the vehicle. For more information
on which tyre changing tools are required and
approved to perform a wheel change on your vehicle, consult a qualified specialist work-
shop.
Necessary tyre-changing tools can include,
for example:
R jack
R wheel chock R
wheel wrench
R ratchet ring spanner
R centring pin
Vehicles with a TIREFIT kit (Example)
:
Tyre inflation compressor
; Tyre sealant filler bottle
= Towing eye
X Open the tailgate.
X Swing the luggage compartment floor
upwards (Y page 380).
X Use the TIREFIT kit (Y page 414).
Vehicles with a tyre-change tool kit (Example)
:
Towing eye
; Tyre inflation compressor
= Tyre sealant filler bottle
? Wheel wrench
A Folding wheel chock
B Jack Where will I find...?
411Breakdown assistance

The tyre-change tool kit is kept in a tray in the
stowage well under the luggage compartment
floor.
X Open the tailgate.
X Swing the luggage compartment floor
upwards (Y page 380) and open the left-
hand stowage compartment.
Vehicles with MOExtended tyres (tyres
with run-flat characteristics) and hybrid vehicles :
Left-hand stowage compartment cover
; Towing eye
X Open the tailgate.
X Open cover :of the left-hand stowage
compartment.
X Remove towing eye ;.Flat tyre
Preparing the vehicle
Your vehicle may be equipped with: R MOExtended tyres (tyres with run-flat char-
acteristics) (Y page 413)
Vehicle preparation is not necessary on
vehicles with MOExtended tyres.
R a TIREFIT kit (Y page 411)
R an emergency spare wheel (only for certain
countries) (Y page 463)
Vehicles with an Mercedes-Benz emergency
call system which are not equipped with a
TIREFIT kit: in the event of a flat tyre, contact the Customer Assistance Centre for the
Mercedes-Benz emergency call system
(Y
page 388).
Information on changing/fitting a wheel
(Y page 441).
X Stop the vehicle as far away as possible
from traffic on solid, non-slippery and level
ground.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 211).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine.
X Remove the key from the ignition lock.
or, in vehicles with KEYLESS-GO start func-
tion or KEYLESS ‑GO
X Open the driver's door.
The on-board electronics now have status
0. This is the same as the key having been
removed.
X Remove the Start/Stop button from the
ignition lock (Y page 185).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to traf-
fic conditions when doing so.
X Close the driver's door.
X Place the warning triangle at a suitable dis-
tance (Y page 410). Observe legal require-
ments. 412
Flat tyreBreakdown assistance

MOExtended tyres (tyres with run-flat
characteristics)
General notes With MOExtended tyres (tyres with run-flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tyres. The affected
tyre must not show any clearly visible dam-
age.
You can recognise MOExtended tyres by the
MOExtended marking which appears on the
tyre wall. You will find this marking next to the
tyre size designation, the load-bearing capa-
city and the speed index.
MOExtended tyres may only be used in con-
junction with an active tyre pressure loss
warning system or tyre pressure monitoring
system.
If the pressure loss warning message
appears in the multifunction display:
R observe the instructions in the display mes-
sages (Y page 345)
R check the tyre for damage
R if driving on, observe the following notes
The maximum driving distance is approx-
imately 80 km when the vehicle is partially
laden and approximately 30 km when the
vehicle is fully laden.
In addition to the vehicle load, the driving dis- tance possible depends upon:
R speed
R road condition
R outside temperature
The driving distance possible in run-flat mode may be reduced by extreme driving condi-
tions/manoeuvres, or it can be increased
through a moderate style of driving.
The maximum permissible distance which
can be driven in run-flat mode is counted from
the moment the tyre pressure loss warning
appears in the multifunction display.
You must not exceed a maximum speed of
80 km/h. When replacing one or all tyres, make sure
that you use only:
R the tyre size specified for the vehicle and
R tyre(s) marked "MOExtended"
If a tyre has gone flat and cannot be replaced
with an MOExtended tyre, a standard tyre
may be used as a temporary measure. Make
sure that you use the proper size and type
(summer or winter tyre).
Vehicles with MOExtended tyres are not
equipped with a TIREFIT kit at the factory. It is therefore recommended that you additionallyequip your vehicle with a TIREFIT kit if you fit tyres that do not feature run-flat characteris-
tics, e.g. winter tyres. A TIREFIT kit can be
obtained from a qualified specialist work-
shop.
Important safety notes G
WARNING
When driving in emergency mode, the driving characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving manoeu-
vres, and driving over obstacles (kerbs, pot-
holes, off-road). This applies in particular to a laden vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tyre.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The
faulty tyre must be replaced. Flat tyre
413Breakdown assistance Z