2014 MERCEDES-BENZ C-CLASS ESTATE Owners Manual

Display messages
Possible causes/consequences and
M
MSolutions b
Malfunction See Malfunction See
Owner's Manual Owner's Manual The exterior lighting is faulty.
X Visit a qualified specialist workshop. Vehicles with trailer tow hitch: a fuse may have blown.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 211).
X Check the fuses (Y page 428).
X If necessary, replace the blown fuse. Observe the warning notes
as you do so.
If the display message continues to be displayed: X Visit a qualified specialist workshop. b
AUTO AUTO
lights
lights inoper‐
inoper‐
ative
ative The light sensor is faulty.
X Visit a qualified specialist workshop. b
Switch off lights Switch off lights The lights are still switched on when you leave the vehicle. A
warning tone also sounds.
X Turn the light switch to Ã.Adaptive Highbeam Adaptive Highbeam
Assist Assist
Plus
Plusinoper‐
inoper‐
ative
ative Adaptive Highbeam Assist Plus is faulty.
X Visit a qualified specialist workshop. Adaptive Highbeam
Adaptive Highbeam
Assist Plus cur‐ Assist Plus cur‐
rently rently
unavailable
unavailable
See Owner's Manual
See Owner's Manual Adaptive Highbeam Assist Plus is deactivated and temporarily
inoperative. Possible causes:
R the windscreen is dirty in the camera's field of vision
R visibility is impaired due to heavy rain, snow or fog
X Clean the windscreen.
If the system detects that the camera is fully operational, display
message Adaptive
Adaptive Highbeam
HighbeamAssist
Assist Plus
Plusavailable
available again
again
is displayed.
Adaptive Highbeam Assist Plus is operational again. 334
Display
messagesOn-board computer and displays

Engine
Display messages
Possible causes/consequences and
M
MSolutions +
Top Top
up
upcoolant
coolant See
See
Owner’s Manual
Owner’s Manual The coolant level is too low.
! Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
X Top up the coolant, observing the warning notes before doing so
(Y page 397).
X If the coolant needs topping up more often than usual, have the
engine coolant system checked at a qualified specialist work-
shop. ? ? The fan motor is faulty.
X If the coolant temperature is below 120 †, you can continue
driving to the nearest qualified specialist workshop.
X Avoid putting the engine under heavy load as you do so, e.g.
driving in mountainous terrain and stop-start traffic. ?
Coolant Stop vehi‐ Coolant Stop vehi‐
cle Switch engine cle Switch engine
off off The coolant is too hot.
A warning tone also sounds.
G WARNING
Never drive with an overheated engine. Driving when your engine is overheated can cause some fluids which may have leaked into
the engine compartment to catch fire.
In addition, steam from an overheated engine can cause serious
burns, which can occur just by opening the bonnet.
There is a risk of injury.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 211).
X Wait until the engine has cooled down.
X Make sure that the air supply to the engine radiator is not
blocked, e.g. by frozen slush.
X Do not start the engine again until the display message goes out
and the coolant temperature is below 120 †. The engine may
otherwise be damaged.
X Pay attention to the coolant temperature display.
X If the temperature increases again, visit a qualified specialist
workshop immediately.
Under normal operating conditions and with the specified coolant level, the coolant temperature may rise to 120 †. Display messages
335On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions #
See Owner's Manual See Owner's Manual The battery is not being charged.
A warning tone also sounds.
Possible causes:
R faulty alternator
R defective power electronics (hybrid vehicles)
R torn poly-V-belt
R a malfunction in the electronics
! Do not continue driving. The engine could otherwise overheat.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 211).
X Consult a qualified specialist workshop. #
Stop vehicle See Stop vehicle See
Owner's Manual Owner's Manual The battery is no longer being charged and the battery charge level
is too low.
A warning tone also sounds.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 211).
X Observe the instructions in the #See Owner's Manual See Owner's Manual
display message.
X Consult a qualified specialist workshop. #
Start engine See Start engine See
Owner's Manual Owner's Manual The engine is off and the battery charge level is too low.
X Switch off electrical consumers that you do not need, such as
the rear window heating and interior lighting.
X Leave the engine running for a few minutes, or drive for a longer
distance.
The battery charges. 336
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions 4
Check eng. oil Check eng. oil
lev. when next lev. when next
refuelling refuelling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
! Avoid long journeys when there is too little coolant in the cool-
ing system. Otherwise the engine will be damaged.
X Check the oil level when next refuelling, at the latest
(Y page 396).
X If necessary, top up the engine oil (Y page 396).
X Have the engine checked at a qualified specialist workshop if the
engine oil needs topping up more often than usual.
Information on approved engine oils can be obtained from any
qualified specialist workshop or on the Internet at http://
bevo.mercedes-benz.co m.4
Engine oil level Engine oil level
Stop vehicle Stop vehicle
Switch engine off Switch engine off The engine oil level is too low. There is a risk of engine damage.
X Stop the vehicle immediately, paying attention to road and traf-
fic conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 211).
X Check the engine oil level (Y page 396).
X If necessary, top up the engine oil (Y page 396).8
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level
drops into the reserve range.
X Refuel at the nearest filling station. C C There is very little fuel in the fuel tank.
The auxiliary heating cannot be operated.
X Refuel at the nearest filling station without fail. ¸
Replace Replace
air
aircleaner
cleaner Vehicles with a diesel engine: the engine air filter is dirty and must
be replaced.
X Visit a qualified specialist workshop. !
Clean Clean
the
thefuel
fuel fil‐
fil‐
ter
ter Vehicles with a diesel engine: there is water in the fuel filter. The
water must be drained off.
X Visit a qualified specialist workshop. Refill AdBlue See Refill AdBlue See
Owner’s Manual Owner’s Manual
The AdBlue
®
level has fallen below the reserve range. A warning
tone also sounds.
X Refill AdBlue ®
as soon as possible (Y page 208). Display messages
337On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions Refill AdBlue No
Refill AdBlue No
start in ... mi start in ... mi
The AdBlue
®
level is only sufficient for the indicated distance. A
warning tone also sounds.
X Refill AdBlue ®
immediately (Y page 208).
i If you drive the vehicle faster than 15 km/h the
Refill
Refill
AdBlue
AdBlue No
Nostart
start in
in...
... mi
mimessage goes out after approx-
imately one minute. Refill
Refill
AdBlue
AdBlueEng.
Eng.
start not possible
start not possible The AdBlue
®
tank is empty. A warning tone also sounds. You can
no longer start the engine.
X Add at least 3.5 l of AdBlue ®
(Y page 208).
X Turn the ignition on for approximately one minute.
The system requires approximately one minute after refilling to
detect the change in the AdBlue ®
level.
X Start the engine. Check AdBlue See Check AdBlue See
Owner’s Manual Owner’s Manual
The AdBlue
®
system is malfunctioning. A warning tone also
sounds.
X Visit a qualified specialist workshop. Eng.
Eng.
start
start not
notpos‐
pos‐
sible
sible The AdBlue
®
system is malfunctioning. A warning tone also
sounds. You can no longer start the engine.
X Consult a qualified specialist workshop immediately. Hybrid system
Display messages
Possible causes/consequences and
M
MSolutions Û
Malfunction Malfunction The hybrid system is malfunctioning.
X Have the vehicle transported on a transporter or towed with the
rear axle raised to the nearest qualified specialist workshop. d
Malfunction Malfunction The drive system is malfunctioning.
The ECO start/stop function may be malfunctioning.
The drive power is restricted.
X Visit a qualified specialist workshop. 338
Display
messagesOn-board computer and displays

Driving systems
Display messages
Possible causes/consequences and
M
MSolutions À
ATTENTION ASSIST: ATTENTION ASSIST:
Take a break! Take a break! Based on certain criteria, ATTENTION ASSIST has detected fatigue
or a lack of concentration on the part of the driver. A warning tone also sounds.
X If necessary, take a break.
During long journeys, take regular breaks in good time so that you get enough rest. À
ATTENTION ASSIST ATTENTION ASSIST
inoperative inoperative ATTENTION ASSIST is inoperative.
X Visit a qualified specialist workshop. ¨
Vehicle rising Vehicle rising Your vehicle is adjusting to the level you have selected.
¨
Vehicle rising Vehicle rising
Please wait Please wait The vehicle level is too low when the vehicle is stationary. A warn-
ing tone also sounds.
X Do not pull away.
The vehicle level is set when the display message disappears. ¨
Stop vehicle Vehi‐ Stop vehicle Vehi‐
cle too low cle too low You have pulled away while the vehicle level is still too low.
AIRMATIC sets the vehicle to the selected level after a short
period.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 211).
X Wait until the display message disappears before pulling away. AIRMATIC is faulty. A warning tone also sounds.
X Do not drive at speeds above 80 km/h.
X Make only slight steering movements. Otherwise, the front
wings or the tyres could be damaged if the steering movement
is too great.
X Listen for scraping sounds.
X Pull over and stop the vehicle safely, paying attention to road
and traffic conditions, and select a higher vehicle level.
Depending on the malfunction, it may be possible to raise the
vehicle.
X Visit a qualified specialist workshop. Display
messages
339On-board computer and displays Z

Display messages
Possible causes/consequences and
M
MSolutions ¨
Malfunction Malfunction The AIRMATIC function is restricted. The vehicle's handling char-
acteristics may be affected.
X Do not drive at speeds above 80 km/h.
X Visit a qualified specialist workshop. Lane Keeping
Lane Keeping
Assist currently Assist currently
unavailable See unavailable See
Owner's Manual Owner's Manual
or
Active Lane Keep‐
Active Lane Keep‐
ing Assist cur‐ ing Assist cur‐
rently rently unavailable
unavailable
See Owner's Manual
See Owner's Manual Lane Keeping Assist or Active Lane Keeping Assist is deactivated
and temporarily inoperative.
Possible causes:
R the windscreen is dirty in the camera's field of vision
R visibility is impaired due to heavy rain, snow or fog
R there have been no lane markings for an extended period
R the lane markings are worn, dark or covered, e.g. by dirt or snow
Once the causes listed above no longer apply, the display message goes out.
Lane Keeping Assist or Active Lane Keeping Assist is operational
again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 211).
X Clean the windscreen. Lane Keeping Lane Keeping
Assist inopera‐ Assist inopera‐
tive tive
orActive
Active
Lane Keeping
Lane Keeping
Assist inoperative Assist inoperative Lane Keeping Assist or Active Lane Keeping Assist is faulty.
X Visit a qualified specialist workshop. 340
Display
messagesOn-board computer and displays

Display messages
Possible causes/consequences and
M
MSolutions Blind Spot Assist
Blind Spot Assist
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual
orActive
Active
Blind Spot Assist
Blind Spot Assist
currently unavail‐ currently unavail‐
able See Owner's able See Owner's
Manual Manual Blind Spot Assist or Active Blind Spot Assist is temporarily inop-
erative. Possible causes:
R the function is impaired due to heavy rain or snow
R the radar sensor system is outside the operating temperature
range
R the radar sensor system is temporarily inoperative, e.g. due to
electromagnetic radiation emitted by nearby TV or radio sta-
tions or other sources of electromagnetic radiation
Once the causes listed above no longer apply, the display message goes out.
Blind Spot Assist or Active Blind Spot Assist is operational again.
If the display message does not disappear:
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Safeguard the vehicle against rolling away (Y page 211).
X Restart the engine. Blind Spot Assist Blind Spot Assist
not not
available
available when
when
towing a trailer
towing a trailer
See See Owner's
Owner's Manual
Manual
or Active Blind
Active Blind
Spot Assist not
Spot Assist not
available available when
whentow‐
tow‐
ing a trailer See
ing a trailer See
Owner's Manual Owner's Manual Blind Spot Assist or Active Blind Spot Assist is deactivated while
towing a trailer.
You have established the electrical connection between the trailer
and your vehicle.
X Press aon the steering wheel to confirm the display mes-
sage. Blind Spot Assist Blind Spot Assist
inoperative inoperative
or
Active Blind Spot
Active Blind Spot
Assist inoperative Assist inoperative Blind Spot Assist or Active Blind Spot Assist is faulty.
X Visit a qualified specialist workshop. Park
Park
Assist
Assist cancel‐
cancel‐
led
led The driver's door is open.
X Repeat the parking gap measurement and parking process with
the driver's door closed. You touched the multifunction steering wheel while steering inter-
vention was active.
X While steering intervention is active, make sure not to touch the
multifunction steering wheel. The vehicle has started to skid and ESP
®
has intervened.
X Use Active Parking Assist again later (Y page 243). Display
messages
341On-board computer and displays Z