2014 MERCEDES-BENZ C-CLASS ESTATE Owners Manual

Problems with "Pre-entry climate control via key"
Problem
Possible causes/consequences and
M
MSolutions "Pre-entry climate con-
trol via key" cannot be
activated or has been
deactivated. The charge status of the high-voltage battery is under the specified
minimum charge status.
X Start the engine when the vehicle is at a standstill.
The internal combustion engine drives the electric motor. The
electric motor is operating as an alternator. The high-voltage
battery is charging.
Further information on charging the high-voltage battery
(Y page 420). The pre-entry climate control was started more than once when
the engine was switched off.
X Switch on the engine and let it run for more than ten seconds.
X Try again to activate "Pre-entry climate control via key". The difference between the interior temperature and the desired
temperature is too small.
X Increase the difference between the interior temperature and
the desired temperature. Remote activation of heating and ven-
tilation system
General notes Remote activation is only available on vehi-
cles with the BlueEFFICIENCY package.
The driver's and front-passenger seat areas
can also be heated or ventilated when the
engine is switched off.
The starter battery must be sufficiently
charged before remote activation can be acti-
vated.
When the vehicle is heated, the following
functions are activated:
R seat heating
R rear window heating
R exterior mirror heating
When the vehicle is ventilated, the following
functions are activated:
R blower
R seat ventilation If you have switched on the perfume atomiser
or ionisation using Audio 20/COMAND
Online, these will be activated together with
remote activation.
Activating the perfume atomiser/ionisation
(see separate COMAND Online operating
instructions).
Activating/deactivating the remote
activation function X
To switch on remote activation: push the
climate control symbol button on the key.
The air-conditioning functions are switched on, for up to 10 minutes for heating and up
to 120 minutes for ventilation.
At outside temperatures below 20 †, the
heating functions are activated.
At outside temperatures above 20 †, the
ventilation functions are activated. 174
Operating the climate control systemClimate control

Remote activation switches off automatically
if:
R the ignition is switched on, or
R the engine is started
Seat heating (heating), seat ventilation (ven-
tilation), perfume atomiser and ionisation
remain switched on after starting the engine. Operating the climate cont
rol system
175Climate cont rol Z

Problems with remote activation
Problem
Possible causes/consequences and
M
MSolutions Remote activation can-
not be switched on or
has switched itself off. Remote activation was started more than three times when the
engine was switched off.
X Switch on the engine and let it run for more than ten seconds.
X Try again to switch remote activation on. The starter battery is not sufficiently charged.
X Charge the starter battery.
X Try again to switch remote activation on. Auxiliary heating
Important safety notes G
DANGER
If the exhaust pipe is blocked or sufficient
ventilation is not possible, toxic exhaust
fumes can enter the vehicle, especially car-
bon monoxide. This is the case, e.g. in
enclosed spaces, or if the vehicle is stuck in
snow. There is a risk of fatal injuries.
You should switch off the auxiliary heating in
enclosed spaces which do not have an extrac- tion system, e.g. a garage. If the vehicle is
stuck in snow and you must leave the auxiliary
heating running, keep the exhaust pipe and
the area around the vehicle clear of snow. To guarantee a sufficient supply of fresh air, open
a window on the side of the vehicle away from the wind. G
WARNING
When the auxiliary heating is switched on,
parts of the vehicle can become very hot.
Flammable materials such as leaves, grass or twigs may ignite if they come into contact
with:
R hot parts of the exhaust system
R the exhaust gas itself
There is a risk of fire. When the auxiliary heating is switched on,
make sure that:
R no flammable materials come into contact
with hot vehicle components
R the exhaust gas can escape from the
exhaust pipe unhindered
R the exhaust gas does not come into contact
with flammable materials.
The auxiliary heating is fitted under the front
wing on the right-hand side of the vehicle. The emissions outlet is found behind the front
wheel on the right hand side of the vehicle.
! Operating the auxiliary heating/ventila-
tion draws on the vehicle battery. After you
have heated or ventilated the vehicle a
maximum of two times, drive for a longer
distance.
Switch the auxiliary heating on regularly once a month for about ten minutes.
The auxiliary heating heats the air in the vehi-
cle interior to the set temperature. This
occurs without using the heat of the running
engine. The auxiliary heating is operated
directly using the vehicle's fuel. For this rea-
son, the tank content must be at least at
reserve fuel level to ensure that the auxiliary
heating functions.
The auxiliary heating/ventilation automati-
cally adjusts to changes in temperature and
weather conditions. For this reason, the aux- 176
Operating the climate control systemClimate control

iliary heating could switch from ventilation
mode to heating mode or from heating mode to ventilation mode.
The auxiliary heating switches off when the
engine is switched off. The auxiliary ventila-
tion is not active if the engine is running.
The auxiliary heating/ventilation switches off
automatically after 30 minutes. This time limit can be altered. To do this, visit a qualified
specialist workshop.
You cannot use the auxiliary ventilation to
cool the vehicle interior to a temperature
lower than the outside temperature.
Before switching on X
Turn the key to position 2in the ignition
lock (Y page 185).
X Set the desired temperature using the
w rocker switch on the front control
unit.
or X Set the desired temperature using
Audio 20/COMAND Online; see the sepa-
rate operating instructions.
If you do not alter the temperature before
switching on the auxiliary heating, the last
temperature setting will be adopted.
Auxiliary heating or ventilation can also be
switched on if the manually set climate con-
trol is activated. Optimum comfort can be
attained when the system is set to automatic
mode. Set the temperature to 22 †.
You can activate or deactivate the auxiliary
heating/ventilation:
R using the rocker switch on the centre con-
sole (Y page 177)
R using the remote control (Y page 177)
The on-board computer can be used to spec- ify up to three departure times, one of which
may be preselected:
R using the remote control (Y page 177)
R using Audio 20/COMAND Online; see the
separate operating instructions Switching the auxiliary heating/venti-
lation on/off using the centre console
rocker switch The colours of the indicator lamps in the
rocker switch have the following meanings:
Blue Auxiliary ventilation switched on
Red Auxiliary heating switched on
Yellow Departure time preselected X
To switch the auxiliary heating/ventila-
tion on: press rocker switch :up or down.
The red or the blue indicator lamp above
rocker switch :lights up.
X To set the temperature: switch on auxili-
ary heating/ventilation.
Audio 20/COMAND Online is activated for approximately one minute.
X Set the desired temperature using
Audio 20/COMAND Online; see the sepa-
rate operating instructions.
X To switch the auxiliary heating/ventila-
tion off: press rocker switch :up or
down.
The red or the blue indicator lamp above
rocker switch :goes out.
Switching the auxiliary heating/venti-
lation on/off using the remote control General notes
Your vehicle comes with one remote control.
You may use two additional remote controls
for your vehicle. For more information, pleasecontact a qualified specialist workshop. Operating the climate control system
177Climate control Z

Store the remote control for the auxiliary
heating so that the auxiliary heating cannot
be switched on unintentionally. In particular,
ensure that the remote control for the auxili-
ary heating is kept out of the reach of chil-
dren.
The remote control has a range of approx-
imately 300 metre s. Thisrange is reduced by:
R sources of radio interference
R solid objects between the remote control
and the vehicle
R the remote control being in an unfavoura-
ble position in relation to the vehicle
R transmitting from an enclosed space
i The optimum range can be achieved if you
hold the remote control vertically, pointing
upwards when you press one of the but-
tons.
If the remote control battery is low, the bat-
tery symbol on the left of the display is shown as empty. Replace the remote control battery and observe the important safety notes when
doing so (Y page 179).
Switching the auxiliary heating/ventila-
tion on/off Remote control
:
Display
; u Switches on the auxiliary heating/
ventilation/checks status
= . Sets the departure time
? ^ Switches off the auxiliary heating/
ventilation
A , Sets the departure time X
To switch on: press and hold the u
button.
ON
ON is shown in the remote control display.
X To switch off: press and hold the ^
button.
OFF
OFF is shown in the remote control display.
Checking the status of the auxiliary heat-
ing/ventilation
X Briefly press the ubutton.
The following messages may appear in the
display: Display Meaning
The auxiliary heating/
ventilation is switched
off.
The auxiliary ventilation
is switched on. The num-
ber in the display shows
the remaining time (in
minutes) for the auxiliary
ventilation. The auxiliary heating is
switched on. The number
in the display shows the
remaining time (in
minutes) for the auxiliary heating. A departure time has
been activated. The
departure time appears
in the display.178
Operating the climate control systemClimate control

A departure time has
been activated. The aux-
iliary ventilation is cur-
rently activated. The
number in the display
shows the remaining
time (in minutes) for the
auxiliary ventilation. If
the vehicle is not started
after this time, the run-
ning time is increased by
five minutes. A departure time has
been activated. The aux-
iliary heating is currently
activated. The number in
the display shows the
remaining time (in
minutes) for the auxiliary heating. If the vehicle is
not started after this
time, the running time is
increased by five
minutes. If the engine has not yet reached operating
temperature when it is started, the auxiliary
heating running time is increased. The auxili-
ary heating continues to run until the operat- ing temperature is reached. If this is the case,
the y symbol appears in the remote con-
trol display and the running time is zero
minutes.
Setting the departure time
Make sure that the time set in the vehicle is
correct before setting the departure time (see separate operating instructions). Otherwise,
the auxiliary heating may switch on at the
wrong time and at an unsuitable location.
When setting the departure time, also
observe the important safety notes
(Y page 176). X
Briefly press the ubutton.
X Press the ,or. button repeatedly
until the time to be changed appears in the display.
X Press the uand^ buttons simulta-
neously.
The Îsymbol in the remote control dis-
play flashes.
X Press the ,or. button to set the
desired departure time.
i The longer you press the
,or.
button, the faster the time changes.
X Press the uand^ buttons simulta-
neously.
The new departure time is stored.
Activating the set departure time X Briefly press the ubutton.
X Press the ,or. button repeatedly
until the desired departure time appears in the display.
X Press the ubutton.
The Ísymbol, the departure time and,
depending on the selected departure time, the letter A, BorCappear in the display.
Deactivating the set departure time
X Briefly press the ubutton.
X Press the ,or. button.
The status of the auxiliary heating is shown in the display.
X Press the .button.
The first departure time stored appears in
the display.
X Press the ^button.
OFF
OFF is shown in the remote control display.
Replacing the remote control battery Important safety notes
G
WARNING
Batteries contain toxic and corrosive substan- ces. If batteries are swallowed, it can result in
severe health problems. There is a risk of fatal injury. Operating the climate control system
179Climate control
Z

Keep batteries out of the reach of children. If
a battery is swallowed, seek medical attention
immediately. H
Environmental note Batteries contain pollutants.
It is illegal to dispose of them with the household rubbish.
They must be collected sep-
arately and disposed of in anenvironmentally responsible
recycling system. Dispose of batteries in an
environmentally responsible
manner. Take discharged
batteries to a qualified spe-
cialist workshop or to a col-
lection point for used batter-
ies.
Replacing the battery If the battery needs to be replaced, the bat-
tery symbol on the left of the display is shown as empty. A CR2450 lithium battery is
required when replacing the battery.
X Press a pointed object into recess :.
X Slide battery cover ;backwards in the
direction of the arrow.
X Remove old battery =.
X Insert the new battery with the lettering
facing upwards. X
Slide battery cover ;in the opposite direc-
tion to the arrow on the remote control until
it engages.
X Use the remote control to check the vehi-
cle's auxiliary heating functions. 180
Operating the climate control systemClimate control

Problems with the auxiliary heating/ventilation
Display messages
Possible causes/consequences and
M
MSolutions FAIL¨ The signal transmission between the transmitter and the vehicle is
faulty.
X Change your position in relation to the vehicle, moving closer if
necessary.
X Make another attempt to switch the auxiliary heating on or off
using the remote control. FAIL The auxiliary heating cannot be switched on or has switched itself
off.
The starter battery is not sufficiently charged.
X Charge the starter battery.
X Make another attempt to switch on the auxiliary heating using
the remote control. The auxiliary heating cannot be switched on or has switched itself
off.
The fuel tank content is below the reserve fuel level.
X Refuel at the nearest filling station.
X Make another attempt to switch on the auxiliary heating using
the remote control. FAIL¯ The auxiliary heating cannot be switched on or has switched itself
off.
The auxiliary heating is faulty.
X Have the auxiliary heating checked at a qualified specialist
workshop. Adjusting the air vents
Important safety notes
G
WARNING
Very hot or very cold air can flow from the air vents. This could result in burns or frostbite in the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior. In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R keep the air inlet between the windscreen
and the bonnet free of blockages, such as
ice, snow or leaves
R never cover the vents or ventilation grilles
in the vehicle interior Adjusting the air vents
181Climate control Z