2014 MERCEDES-BENZ C-CLASS ESTATE Owners Manual

Opening the fuel filler flap
:
To open the fuel filler flap
; To insert the fuel filler cap
= Tyre pressure table
? Fuel type to be refuelled
X Switch off the engine.
X Remove the key from the ignition lock.
or, in vehicles with KEYLESS-GO start func-
tion or KEYLESS ‑GO
X Open the driver's door.
The on-board electronics now have status
0. This is the same as the key having been
removed.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
X Turn the fuel filler cap anti-clockwise and
remove it.
X Insert the fuel filler cap into the holder on
the inside of fuel filler flap ;.
X Completely insert the filler neck of the fuel
pump nozzle into the tank, hook in place
and refuel.
X Only fill the tank until the pump nozzle
switches off.
Do not add any more fuel after the pump
stops filling for the first time. Otherwise, fuel
may leak out.
Vehicles with a diesel engine: the filler neck is designed for refuelling at diesel filling pumps. Closing the fuel filler flap X
Replace the cap on the filler neck and turn
clockwise until it engages audibly.
X Close the fuel filler flap.
Close the fuel filler flap before locking the
vehicle. 206
RefuellingDriving and parking

Problems with the fuel and fuel tank
Problem
Possible causes/consequences and
M
MSolutions Fuel is leaking from the
vehicle. G
WARNING
The fuel line or the fuel tank is faulty.
There is a risk of fire or explosion. X Apply the electric parking brake.
X Switch off the engine.
X Remove the key from the ignition lock.
or, in vehicles with KEYLESS-GO start function or KEYLESS ‑GO,
X Open the driver's door.
The on-board electronics now have status 0. This is the same as
the key having been removed.
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. The engine does not
start. The fuel tank of a vehicle with a diesel engine has been run com-
pletely dry.
X Refuel the vehicle with at least 5 litres of diesel.
X Turn the ignition on for approximately ten seconds
(Y page 185).
X Start the engine continuously for a maximum of ten seconds
until it runs smoothly.
If the engine does not start:
X Turn the ignition on again a maximum of ten seconds
(Y page 185).
X Start the engine again continuously for a maximum of ten sec-
onds until it runs smoothly.
If the engine does not start after three attempts:
X Consult a qualified specialist workshop. Refuelling
207Driving and parking Z

Problem
Possible causes/consequences and
M
MSolutions The fuel filler flap can-
not be opened. The fuel filler flap is not unlocked.
or
The key battery is discharged.
X Unlock the vehicle (Y page 91).
or
X Unlock the vehicle using the emergency key element
(Y page 93). The fuel filler flap is unlocked, but the opening mechanism is jam-
med.
X Consult a qualified specialist workshop. AdBlue
®
(BlueTEC vehicles only)
Important notes on use To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent AdBlue ®
. Topping up AdBlue ®
is part of the maintenance work.
When the supply of AdBlue ®
is down to
approximately 3.0 litres, the Refill
Refill
AdBlue See Owner's Manual AdBlue See Owner's Manual message is
shown in the multifunction display.
When the AdBlue ®
supply drops to a mini-
mum, the Refill
Refill AdBlue
AdBlueNo
No start
start in
inX
X
km
km message is shown in the multifunction dis-
play.
If you drive the vehicle faster than 15 km/h,
the Refill AdBlue See Owner's Manual Refill AdBlue See Owner's Manual
message goes out after approximately one
minute.
If the Refill AdBlue No start in X km Refill AdBlue No start in X km
message is shown in the multifunction dis-
play, you can still drive the vehicle over the
distance shown. If the AdBlue ®
is not topped
up, you will subsequently be unable to
start the engine. If the Refill AdBlue
Refill AdBlue
Start not possible
Start not possible message appears in
the multifunction display and the engine does
not start, you must top up AdBlue ®
. X
Add at least 3.5 l of AdBlue ®
.
X Switch on the ignition for at least 60 sec-
onds.
X Start the engine.
i You can also have the AdBlue ®
tank refil-
led at a qualified specialist workshop.
Before driving your vehicle outside Europe,
have the AdBlue ®
supply checked at a quali-
fied specialist workshop.
Further information about BlueTEC exhaust
gas aftertreatment and about AdBlue ®
can
be obtained from any Mercedes-Benz Service Centre.
Important notes on the refilling proce-
dure AdBlue
®
is a water-soluble fluid for the
exhaust gas aftertreatment of diesel engines. It is:
R non-toxic
R colourless and odourless
R non-flammable
If you open the AdBlue ®
tank, small amounts
of ammonia vapour may be released.
Ammonia vapours have a pungent odour and
are particularly irritating to the skin, to
mucous membranes and to the eyes. You may experience a burning sensation in your eyes, 208
RefuellingDriving and parking

nose and throat. You may also experience
coughing and watery eyes.
Do not inhale any ammonia vapours that may
be released. Only fill the AdBlue ®
tank in well-
ventilated areas.
Do not swallow AdBlue ®
or let it come into
contact with skin, eyes or clothing. Keep
AdBlue ®
away from children.
If you or others come into contact with
AdBlue ®
, observe the following:
R immediately rinse AdBlue ®
off your skin
with soap and water.
R if AdBlue ®
comes into contact with your
eyes, immediately rinse them thoroughly
with clean water. Seek medical attention
immediately.
R if AdBlue ®
is swallowed, immediately rinse
your mouth out thoroughly. Drink plenty of
water. Seek medical attention immedi-
ately.
R change immediately out of clothing that
has come into contact with AdBlue ®
.
! Only use AdBlue ®
in accordance with
ISO 22241. Do not mix any additives with
AdBlue ®
, and do not dilute AdBlue ®
with
water. This may destroy the BlueTEC
exhaust gas aftertreatment system.
! In order to fill the AdBlue ®
tank, the vehi-
cle must be parked on a level surface. The
AdBlue ®
tank can only be filled as intended
with the vehicle parked on a level surface.
Fluctuations in capacity will thus be avoi-
ded. Filling a vehicle standing on an uneven
surface is not permitted. There is a danger of overfilling, which can cause damage to
BlueTEC exhaust gas aftertreatment com-
ponents.
! Surfaces which have come into contact
with AdBlue ®
while refilling should be
rinsed immediately with water, or remove
AdBlue ®
with a moist cloth and cold water.
If AdBlue ®
has already crystallised, use a
sponge and cold water to clean the area. AdBlue
®
residue crystallises after a certain
amount of time and soils the affected sur-
faces.
! AdBlue ®
is not a fuel additive and must
not be added to the fuel tank. If AdBlue ®
is
added to the fuel tank, this can lead to
engine damage.
Have the AdBlue ®
tank refilled at a qualified
specialist workshop. However, you can also
top up the AdBlue ®
tank:
R at a filling station with an AdBlue ®
filling
pump
R with AdBlue ®
refill bottles
R with an AdBlue ®
refill canister
When the pump nozzle switches off automat-
ically during filling at a filling pump, the
AdBlue ®
tank has been completely filled. Do
not fill the AdBlue ®
tank any further. AdBlue ®
may leak out.
To avoid transporting already opened refill
containers in the vehicle, completely empty
refill bottles or canisters when filling the
AdBlue ®
tank, if possible.
Further information on AdBlue ®
(Y page 474).
Opening the AdBlue ®
filler cap Refuelling
209Driving and parking Z

X
Switch the ignition off.
X Press the fuel filler flap in the direction of
arrow :.
The fuel filler flap swings up.
X Turn blue AdBlue ®
fuel filler cap ;anti-
clockwise and remove it.
AdBlue ®
filler cap ;is secured with a plas-
tic strip.
i The fuel filler flap is unlocked or locked
automatically when you unlock or lock the
vehicle.
AdBlue ®
refill canisters !
Do not tighten the disposable hose with
too much force. The disposable hose may
otherwise be destroyed. X
Unscrew the cap from the opening on top of
AdBlue ®
refill canister ;.
X Place disposable hose :on the opening of
AdBlue ®
refill canister ;and screw it on
clockwise until hand-tight. Disposable hose
:remains closed until
you fasten disposable hose :to the
AdBlue ®
filler neck of the vehicle.
X Place disposable hose :on the filler neck
on the vehicle and screw it on clockwise.
When you feel resistance, disposable
hose :is sufficiently secured.
X Lift up and tip AdBlue ®
refill canister ;.
Filling stops when the AdBlue ®
tank is com-
pletely filled. Do not fill the AdBlue ®
tank
any further. AdBlue ®
refill canister ;can
be removed when it has been only partially emptied.
X Turn disposable hose :on the filler neck
of the vehicle anti-clockwise and remove it.
X Turn disposable hose :on the opening of
AdBlue ®
refill canister ;anti-clockwise
and remove it.
X Reseal AdBlue ®
refill canister ;with the
cap.
AdBlue ®
refill canisters are available at many
filling stations or at a Mercedes-Benz Service
Centre. AdBlue ®
refill canisters are often sold
with a filler hose. A filler hose that does not
exactly fit the vehicle's AdBlue ®
tank offers
no protection against overfilling. AdBlue ®
may leak out as a result of overfilling.
Mercedes-Benz offers a special disposable
hose with overfill protection. You can obtain
this from any Mercedes-Benz Service Centre.
AdBlue ®
is available in a variety of containers
and receptacles. Only use the disposable
hose with the Mercedes-Benz AdBlue ®
refill
canisters.
AdBlue ®
refill bottle !
Screw on the AdBlue ®
refill bottle only
hand-tight. It may otherwise be destroyed. 210
RefuellingDriving and parking

X
Unscrew the protective cap from AdBlue ®
refill bottle :.
X Place AdBlue ®
refill bottle :on the filler
neck as shown and screw it on clockwise
until hand-tight.
X Press AdBlue ®
refill bottle :towards the
filler neck.
The AdBlue ®
tank is filled. This could last up
to one minute.
When AdBlue ®
refill bottle :is no longer
pressed, filling stops and the bottle may be
taken off again after being only partially
emptied.
X Release AdBlue ®
refill bottle :.
X Turn AdBlue ®
refill bottle :anti-clockwise
and remove it.
X Screw the protective cap onto AdBlue ®
refill bottle :again.
AdBlue ®
refill bottles are available at many
filling stations or at a Mercedes-Benz Service Centre. Refill bottles without a threaded seal
offer no protection against overfilling.
AdBlue ®
may leak out as a result of overfilling.
Mercedes-Benz offers special refill bottles
with a threaded cap. These are available at
any Mercedes-Benz Service Centre. Closing the AdBlue
®
filler cap X
Fit AdBlue ®
filler cap ;on the filler neck
and turn it clockwise.
X To close the fuel filler flap, press it in the
direction of arrow :.
X Drive faster than 15 km/h.
The Refill AdBlue See Owner's Man‐ Refill AdBlue See Owner's Man‐
ual
ual message goes out after approximately
one minute.
If the Refill
Refill AdBlue
AdBlueSee
SeeOwner's
Owner's Manual
Manual
message continues to be shown in the multi-
function display, you must top up with more
AdBlue ®
. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rial can come into contact with hot vehicle
components. In particular, do not park on dry grassland or harvested grain fields. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably Parking
211Driving and parking
Z

more effort to steer and brake. There is a risk
of an accident.
Do not switch off the ignition while driving. G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
! Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against
rolling away unintentionally:
R the electric parking brake must be applied
R on vehicles with manual transmission,
engage 1st gear or reverse gear
R on vehicles with automatic transmission,
the transmission must be in position Pand
the key must be removed from the ignition
lock
R the front wheels must be turned towards
the kerb on steep uphill or downhill gradi-
ents
R the empty vehicle must be secured at the
front axle with a wheel chock or similar
object, for example, on uphill or downhill
gradients
R a laden vehicle must also be secured at the
rear axle with a wheel chock or similar
object, for example, on uphill or downhill
gradients Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with manual transmission X
Shift to either 1st gear or reverse gear R.
X Turn the key to position 0in the ignition
lock and remove it.
The immobiliser is activated.
X Apply the electric parking brake.
Vehicles with automatic transmission X
Apply the electric parking brake.
X Shift the transmission to position P.
X With the key: turn the key to position 0in
the ignition lock and remove it.
The immobiliser is activated.
X Using the Start/Stop button: press the
Start/Stop button once (Y page 185).
The engine stops and all the indicator
lamps in the instrument cluster go out.
When the driver's door is closed, this cor-
responds to key position 1. When the driv-
er's door is open, this corresponds to key
position 0: "key removed".
If you switch the engine off with the trans-
mission in position Ror D, the automatic
transmission shifts to Nautomatically.
With the key: if you then open one of the
front doors or remove the key from the igni-
tion, the automatic transmission shifts to P.
With the Start/Stop button: if you then
open one of the front doors, the automatic
transmission shifts to P.212
ParkingDriving and parking

If you want the automatic transmission to
remain in neutral N, e.g. when having the
vehicle cleaned in an automatic car wash with a towing system:
With the key:
X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in
the ignition lock.
With the Start/Stop button: X Switch the ignition on.
X Depress the brake pedal and keep it
depressed.
X Remove the Start/Stop button from the
ignition lock.
X Insert the key into the ignition lock.
X Shift to neutral N.
X Release the brake pedal.
X Release the electric parking brake.
X Switch off the ignition and leave the key in
the ignition lock.
The engine can be switched off while the vehi-
cle is in motion by pressing and holding the
Start/Stop button for about three seconds.
This function operates independently of the
ECO start/stop automatic engine switch-off
function. Electric parking brake
General notes G
WARNING
If you leave children unattended in the vehi-
cle, they may be able to set the vehicle in
motion if, for example, they:
R release the parking brake
R shift the automatic transmission out of park
position Por shift manual transmission into
neutral
R start the engine
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The function of the electric parking brake is
dependent on the on-board voltage. If the on-
board voltage is low or if there is a malfunc-
tion in the system, it may not be possible to
apply the released parking brake.
X If this is the case, only park the vehicle on
level ground and secure it to prevent it from
rolling away.
X Vehicles with automatic transmission:
shift the automatic transmission to posi-
tion P.
X Vehicles with manual transmission:
engage first gear.
It may not be possible to release an applied
parking brake if the on-board voltage is low or if there is a malfunction in the system. Con-
tact a qualified specialist workshop.
The electric parking brake carries out a func-
tion check at regular intervals when the
engine is switched off. Noises that occur are
normal. Parking
213Driving and parking Z