2014 MERCEDES-BENZ C-CLASS ESTATE service

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Welcome to the world of Mercedes-Benz
Before you first drive off, read this Owner's
Manual carefully and familiarise yourself with
your vehicle. For your own safety and a longer
vehicle life, follow the instructions and warn-
ing notices in this manual. Disregarding them may lead to damage to the vehicle or personal
injury.
The equipment or model designation of your
vehicle may vary according to:
R model
R order
R country variant
R availability
The illustrations in this manual show a left-
hand-drive vehicle. On right-hand-drive vehi-
cles, the layout of components and controls
differs accordingly.
Mercedes-Benz is constantly updating its
vehicles to the state of the art.
Mercedes-Benz therefore reserves the right
to introduce changes in the following areas:
R design
R equipment
R technical features
The equipment in your vehicle may therefore
differ from that shown in the descriptions and
illustrations.
The following are integral components of the vehicle:
R Owner's Manual
R Service Booklet
R Equipment-dependent supplements
Keep these documents in the vehicle at all
times. If you sell the vehicle, always pass all of
the documents on to the new owner.
i You can get to know the important fea-
tures of your vehicle in the interactive Own-
er's Manual on the Internet at:
http://www.mercedes-benz.de/
betriebsanleitung
You can also use the C ‑Class Guide smart-
phone App: Apple
®
iOS Android™
Please note that the Mercedes-Benz Guides
App may not yet be available in your country.
The technical documentation team at
Daimler AG wishes you safe and pleasant
motoring.
2055842002Z102 É2055842002Z102TËÍ

Airbag
Introduction .................................... .51
PASSENGER AIR BAG indicator
lamps ............................................... 46
Airbags
Display message ............................3 30
Front airbag (driver, front
passenger) ....................................... 52
Important safety guidelines ............. 51
Kneebag .......................................... .53
Sidebag ............................................ 53
Triggering ......................................... 60
Windowbag ...................................... 53
AIRMATIC
Display message ............................ 339
Function/note s............................. 238
AIRPANEL (cleaning instructions) .... 404
Alarm
ATA (Anti-Theft Alarm system) ......... 87
Switching off (ATA) .......................... 87
Switching the function on/off
(ATA) ................................................ 87
Alarm system
see ATA (Anti-Theft Alarm system)
Anti-glare film .................................... 391
Anti-lock braking system
see ABS (Anti-lock Braking System)
Anti-Theft Alarm system
see ATA (Anti-Theft Alarm system)
Aquaplaning ....................................... 218
Armrest
Stowage compartment .................. 372
Ashtray ............................................... 383
Assistance display (on-board com-
puter) .................................................. 308
Assistance menu (on-board com-
puter) .................................................. 309
ASSYST PLUS
Displaying a service message ........ 399
Hiding a service message .............. 399
Notes ............................................. 399
Resetting the service interval dis-
play ................................................ 399
Service message ............................ 399
Special service requirements ......... 400
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 87 Function ........................................... 87
Switching off the alarm .................... 87
ATTENTION ASSIST
Activating/deactivating ................. 311
Display message ............................ 339
Function/note s............................. 258
Authorised workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 334
see Lights
Automatic engine start (ECO start/
stop function) .................................... 191
Automatic engine switch-off (ECO
start/stop function) .......................... 190
Automatic front-passenger front
airbag deactivation
Display message ............................ 330
Automatic front-passenger front
airbag deactivation system
Operation ......................................... 54
Problems ......................................... 59
System self-test ............................... 57
Automatic headlamp mode .............. 135
Automatic transmission
Accelerator pedal position ............. 200
AGILITY SELECT switch .................. 201
Changing gear ............................... 200
DIRECT SELECT lever ..................... 197
Display message ............................ 347
Drive program display .................... 199
Drive programs .............................. 201
Driving tips .................................... 200
Emergency running mode .............. 204
Engaging drive position .................. 199
Engaging neutral ............................ 198
Engaging park position automati-
cally ............................................... 198
Engaging reverse gear ................... 198
Engaging the park position ............ 197
Kickdown ....................................... 200
Manual shifting .............................. 202
Overview ........................................ 197
Problem (fault) ............................... 204
Pulling away ................................... 189
Starting the engine ........................ 187
Steering wheel gearshift paddle s... 202
Trailer towing ................................. 200 Index
5

Daytime driving lights
Display message ............................ 333
Function/notes ............................ .135
Dealership
see Qualified specialist workshop
Declarations of conformity ................. 27
Diagnostics connection ......................27
Diesel .................................................. 473
Digital speedometer .........................301
Dipped-beam headlamps
Changing bulbs .............................. 143
Display message ............................ 331
Setting for driving abroad (sym-
metrical) ........................................ 134
Setting for driving on the right/
left ................................................. 313
Switching on/off ........................... 135
DIRECT SELECT lever
Automatic transmission ................. 197
Display
Charge status of the high-voltage
battery .......................................... .276
see Display message
see Warning and indicator lamps
Display message
Driving systems ............................ .339
Display messages
ASSYST PLUS ................................ 399
Calling up (on-board computer) ..... 316
Engine ............................................ 335
General information ....................... 316
Hiding (on-board computer) ........... 316
Hybrid system ................................ 338
Introduction ................................... 316
Key ................................................ 352
Lights ............................................. 331
Safety systems .............................. 317
Tyres .............................................. 345
Vehicle .......................................... .347
Distance warning function
Function/notes ................................ 79
Distance warning signal (warning
lamp) ................................................. .365
DISTRONIC PLUS
Activating ....................................... 228
Activation conditions ..................... 228
Cruise control lever ....................... 227 Deactivating ................................... 232
Display message ............................ 342
Displays in the multifunction dis-
play ................................................ 232
Driving tips ...................................
.233
Function/notes ............................ .226
Important safety notes .................. 226
Selecting ........................................ 227
Setting the specified minimum
distance ......................................... 231
Door
Automatic locking (switch) .............. .98
Central locking/unlocking (key) ...... 91
Control panel .................................. .40
Display message ............................ 349
Emergency locking ........................ 100
Emergency unlocking ....................... 99
Important safety note s.................... 96
Opening (from the inside) ................ 97
Drive program
Display (DIRECT SELECT lever) ...... 199
Manual transmission ...................... 196
Drive programs
Automatic transmission ................. 201
Driver's door
see Door
Driving abroad
Mercedes-Benz Service ................. 400
Symmetrical dipped beam ............. 134
Driving Assistance package ............. 266
Driving on flooded roads .................. 219
Driving safety system
BAS PLUS with Cross-Traffic
Assist ............................................... 77
COLLISION PREVENTION ASSIST
PLUS ................................................ 78
EBD (electronic brake force distri-bution) ............................................. 84
STEER CONTROL ............................. 86
Driving safety systems
ABS (Anti-lock Braking System) ....... 76
ADAPTIVE BRAK E............................. 84
Adaptive Brake Assist ...................... 80
Adaptive brake lights ....................... 81
BAS (Brake Assist System) .............. 76
Distance warning function ............... 79
ESP® (Electronic Stability Pro-
gram) ............................................... 81 Index
9

see Interior lighting
LIM indicator lamp
Cruise control ................................ 220
DISTRONIC PLUS ........................... 227
Variable SPEEDTRONIC ................. 223
Limiting the speed
see SPEEDTRONIC
Loading guidelines ............................370
Locking
see Central locking
Locking (doors)
Automatic ........................................ 98
Emergency locking ........................ 100
From inside (central locking but-
ton) ................................................. .97
Locking centrally
see Central locking
Luggage compartment
Opening/closing (from outside,
HANDS-FREE ACCESS ).................. 103
Luggage compartment cover
Important safety notes .................. 376
Luggage compartment enlarge-
ment ................................................... 373
Luggage compartment floor
opening/closing ............................ 380
stowage well, under ....................... 380
Lumbar support
Adjusting the 4-way lumbar sup-
port ................................................ 123 M
M+S tyres ........................................... 434
Main-beam headlamps
Adaptive Highbeam Assist PLUS .... 139
Changing bulb s.............................. 143
Display message ............................ 333
Switching on/of f........................... 137
Manual transmission
AGILITY SELECT switch .................. 195
Drive program ................................ 196
Engaging reverse gear ................... 195
Gear lever ...................................... 194
Pulling away ................................... 188
Shift recommendation ................... 195
Shifting to neutral .......................... 195
Starting the engine ........................ 187 Matt finish (cleaning instructions)
.. 403
Memory card (audio) ......................... 305
Memory function
Seats, steering wheel, exterior
mirrors ........................................... 130
Mercedes-Benz Contact
Info call button .............................. 389
Roadside Assistance call button .... 389
Mercedes-Benz emergency call
system
Switch in the overhead control
panel .............................................. 388
Mercedes-Benz Intelligent Drive
360°camera .................................. 253
Active Blind Spot Assist ................. 266
Active Lane Keeping Assist ............ 269
Active Parking Assist ..................... 243
ATTENTION ASSIST ........................ 258
Blind Spot Assist ............................ 263
DISTRONIC PLUS ........................... 226
DISTRONIC PLUS with Steering
Assist and Stop&Go Pilot ............... 234
General notes ................................ 220
Lane Keeping Assist ...................... 265
PARKTRONIC ................................. 240
PRE-SAFE® (anticipatory occu-
pant protection) ............................... 62
PRE-SAFE® PLUS (anticipatory
occupant protection PLUS) .............. 62
Reversing camera .......................... 248
Traffic Sign Assist .......................... 260
Mercedes-Benz Service Centre
see Qualified specialist workshop
Message memory (on-board com-
puter) .................................................. 316
Messages
see Display messages
see Warning and indicator lamps
Mirror turn signal
Cleaning ......................................... 404
Mirrors
see Exterior mirrors
see Rear-view mirror
see Vanity mirror (in sun visor)
Mobile phone
Frequencies ................................... 468
Installation ..................................... 468
Menu (on-board computer) ............ 306 Index
15

Notes/placing in the bracket .........3
90
Transmission output (maximum) .... 468
Modifying the programming (key) ..... 92
MOExtended tyres .............................413
Motorway mode ................................ 138
MP3
Operating ....................................... 305
Multifunction display
Function/notes ............................ .297
Permanent display ......................... 314
Multifunction steering wheel
Operating the on-board computer .. 295
Overview .......................................... 36 N
Navigation Menu (on-board computer) ............ 302
Notes on running in a new vehicle .. 184O
Occupant safety Automatic measures after an acci-
dent ................................................. 63
Children in the vehicle ..................... 63
Important safety notes .................... 45
Pets in the vehicle ........................... 75
PRE-SAFE® (anticipatory occu-
pant protection) ............................... 62
Seat belts ........................................ 47
Odometer .......................................... .300
Oil
see Engine oil
On-board computer
Assistance graphic menu .............. .308
Assistance menu ........................... 309
Display messages .......................... 316
Displaying a service message ....... .399
DISTRONIC PLUS ........................... 232
Factory settings ............................ .315
Head-up displa y............................. 297
Important safety notes .................. 294
Instrument cluster menu ............... 314
Light menu ..................................... 313
Media menu ................................... 304
Menu overview .............................. 299
Message memory .......................... 316 Navigation menu ............................ 302
Operating the TV ............................ 306
Operating video DVD ..................... 305
Operation ....................................... 295
Radio menu ................................... 304
Service menu ................................. 308
Settings menu ............................... 309
Standard display ............................ 300
Telephone menu ............................ 306
Trip menu ...................................... 300
Vehicle menu ................................. 315
Opening and closing the side trim
panels ................................................. 144
Operating instructions
Vehicle equipment ........................... 25
Operating mode
Overrun mode ................................ 282
Stationary vehicle .......................... 281
Operating safety
Declaration of conformity ................ 27
Important safety note ...................... 25
Operating system
see On-board computer
Outside temperature display ........... 295
Overhead control panel ...................... 39
Override feature
Rear side window s........................... 75
Overrun mode .................................... 283
Overrun mode, extended .................. 283
Owner's Manual
Overview .......................................... 25 P
Paint code .......................................... 470
Paintwork (cleaning instructions) ... 402
Panic alarm .......................................... 44
Panorama sliding sunroof
Important safety information ......... 110
Opening/closing ............................ 112
Problem (malfunction) ................... 115
Rain closing feature ....................... 113
Resetting ....................................... 114
Parking
Hybrid vehicles .............................. 284
Important safety notes .................. 211
Parking brake ................................ 213 16
Index

Seat belts
Adjusting the driver's and front-
passenger seat belt .........................50
Adjusting the height ......................... 49
Cleaning ......................................... 408
Display message ............................ 326
Fastening ......................................... 49
Important safety guidelines ............. 47
Introduction .................................... .47
Rear seat belt status indicato r .........50
Releasin g......................................... 49
Warning lamp ................................. 353
Warning lamp (function) ................... 50
Seats
Adjusting (electrically) ................... 121
Adjusting (manually and electri-
cally) .............................................. 120
Adjusting the 4-way lumbar sup-
port ................................................ 123
Adjusting the head restraint .......... 121
Cleaning the cover ......................... 407
Correct driver's seat position ........ 118
Important safety notes .................. 119
Seat heating .................................. 123
Seat heating problem .................... 124
Seat ventilation .............................. 124
Seat ventilation problem ................ 125
Storing settings (memory func-
tion) ............................................... 131
Switching seat heating on/of f....... 123
Switching the seat ventilation on/
off .................................................. 124
Selector lever
Cleaning ......................................... 407
see Automatic transmission
Sensors (cleaning instructions) ....... 405
Service
see ASSYST PLUS
Service Centre
see Qualified specialist workshop
Service menu (on-board com-
puter) .................................................. 308
Service products
AdBlue® special additive s............. 474
Brake fluid ..................................... 476
Coolant (engine) ............................ 476
Engine oil ....................................... 475
Fuel ................................................ 470 Important safety notes .................. 470
Washer fluid ................................... 477
Settings
Factory (on-board computer) ......... 315
On-board compute r....................... 309
Shifting to neutral (manual trans-
mission) ............................................. 195
Side lamps
Switching on/of f........................... 136
Side windows
Convenience closing ...................... 108
Convenience opening .................... 108
Important safety notes .................. 106
Opening/closing ............................ 107
Problem (malfunction) ................... 110
Resetting ....................................... 109
Sidebag ................................................ 53
Sliding sunroof
Opening/closing ............................ 111
Rain closing feature ....................... 112
Resetting ....................................... 112
see Panorama sliding sunroof
Snow chains ...................................... 435
Sockets
Centre console .............................. 385
General notes ................................ 385
Rear compartment ......................... 386
Specialist workshop ............................ 27
Spectacles compartment ................. 371
Speed, controlling
see Cruise control
Speedometer
Activating/deactivating the addi-
tional speedometer ........................ 314
Digital ............................................ 301
In the Instrument cluster ................. 34
Segments ...................................... 294
Selecting the unit of measure-
ment .............................................. 314
see Instrument cluster
SPEEDTRONIC
Deactivating variable ..................... 225
Display message ............................ 343
Function/note s............................. 223
Important safety notes .................. 223
LIM indicator lamp ......................... 223
Permanent ..................................... 225 Index
19

Tyre pressure
Calling up (on-board computer) ..... 437
Display message ............................ 345
Important safety notes .................. 437
Not reached (TIREFIT) .................... 415
Reached (TIREFIT) .......................... 415
Recommended ............................... 436
Tyre pressure loss warning
General notes ................................ 440
Important safety notes .................. 440
Restarting ...................................... 441
Tyre pressure monitor
Checking the tyre pressure elec-
tronically ........................................ 438
Function/note s............................. 437
General notes ................................ 437
Important safety notes .................. 438
Radio type approval for the tyre
pressure monitor ........................... 440
Restarting ...................................... 439
Warning lamp ................................. 366
Warning message .......................... 439
Tyres
Changing a whee l.......................... 441
Checking ........................................ 433
Direction of rotation ...................... 442
Display message ............................ 345
Important safety notes .................. 432
MOExtended tyre s......................... 434
Replacing ....................................... 442
Service life ..................................... 433
Storing ........................................... 442
Summer tyres in winter ................. 434
Tyre size (data ).............................. 448
Tyre tread ...................................... 433
Wheel and tyre combinations ........ 449
see Flat tyre U
Unlocking Emergency unlocking ....................... 99
From inside the vehicle (central
unlocking button) ............................. 97 V
Vanity mirror (in sun visor) .............. 383Vehicle
Correct use ...................................... 28
Data acquisition ............................... 28
Display message ............................ 347
Electronics ..................................... 468
Equipment ....................................... 25
Implied warranty .............................. 28
Individual settings .......................... 309
Leaving parked up ......................... 215
Locking (in an emergency) ............. 100
Locking (key) ................................... 91
Lowering ........................................ 447
Operating safety .............................. 25
Pulling away ................................... 188
Raising ........................................... 443
Registration ..................................... 28
Securing from rolling away ............ 443
Towing away .................................. 424
Transporting .................................. 427
Unlocking (in an emergency) ........... 99
Unlocking (key) ................................ 91
Vehicle data ................................... 478
Vehicle data
Boot load (maximum) ..................... 478
Roof load (maximum) ..................... 478
Vehicle dimensions ........................... 478
Vehicle emergency locking .............. 100
Vehicle identification number
see VIN
Vehicle identification plate .............. 470
Vehicle level
AIRMATIC ...................................... 238
Display message ............................ 339
Vehicle maintenance
see ASSYST PLUS
Vehicle tool kit .................................. 411
Video
Operating the DVD ......................... 305
VIN ...................................................... 470 W
Warning and indicator lamps ABS ................................................ 357
Brakes ........................................... 355
Distance warning signal ................. 365
ESP® ............................................. 359
ESP® OFF ...................................... 360 22
Index