2010 JAGUAR XFR display

Published: 11-Jul-2014
Information and Entertainment System - General Information - Information
and Entertainment System
Diagnosis and Testing

Principle of Operation

For a detailed description of the Information and Entertainment System, refer to the relevant Description and Operation
sections in the workshop manual. REFER to: (415-01A Information and Entertainment System)

Audio System (Description and Operation), Audio System (Description and Operation), Audio System (Description and Operation).
Inspection and Verification


CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
1. Verify the customer concern.

2. Visually inspect for obvious signs of damage and system integrity.

Visual Inspection
Mechanical Electrical
Information and entertainment module
Audio amplifier module
Integrated audio module
Portable audio interface module
Digital audio broadcast module
Integrated control panel
Touch screen display
Satellite radio module
Television module
Navigation system module
Telephone module
Compact disc player jammed, not loading
Scratched/dirty compact discs
Speakers
Fuses
Loose or corroded connector(s)
Information and entertainment module
Audio amplifier module
Integrated audio module
Portable audio interface module
Digital audio broadcast module
Integrated control panel
Touch screen display
Satellite radio module
Television module
Navigation system module
Telephone module
Speakers
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to
the next step.
4. If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the relevant DTC Index.

Symptom Chart

Symptom Display Possible Causes Action Poor audio quality (all
sources) Display normal
MOST harness
connections loose
MOST harness
connections
contaminated
MOST harness
misrouted
- Too many
bends
- Bend radius
less than
25mm
Check MOST harness connectors for
security
Check MOST harness connectors for
contamination
Check the routing of the MOST harness Information and
entertainment system
inoperative Touch screen blank or
displaying a flashing
logo
MOST network fault
REFER to: Communications Network (418-00 Module Communications Network,
Diagnosis and Testing).
DTC Index

For a list of Diagnostic Trouble Codes (DTCs) that could be logged on this vehicle, please refer to Section 100-00. REFER to:
(100-00 General Information)

Diagnostic Trouble Code (DTC) Index - DTC: Integrated Audio Module (IAM) (Description and Operation), Diagnostic Trouble Code (DTC) Index - DTC: Infotainment Control Module (ICM) (Description and Operation), Diagnostic Trouble Code (DTC) Index - DTC: Integrated Control Panel (FCIMB) (Description and Operation), Diagnostic Trouble Code (DTC) Index - DTC: Satellite Digital Audio Radio System Module (SARM) (Description and Operation), Diagnostic Trouble Code (DTC) Index - DTC: Digital Audio Broadcast Module (DABM) (Description and Operation), Diagnostic Trouble Code (DTC) Index - DTC: Hybrid Digital Radio Control Module (HDRCM) (Description and Operation), Diagnostic Trouble Code (DTC) Index - DTC: Touch Screen Display (FCDIM) (Description and Operation), Diagnostic Trouble Code (DTC) Index - DTC: Television Module (TVM) (Description and Operation), Diagnostic Trouble Code (DTC) Index - DTC: Portable Audio Interface Control Module (PAICM) (Description and Operation).

Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.


If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.

DTC Description Possible Cause Action B1A5613 Antenna
Bluetooth antenna circuit -
open circuit Refer to the electrical circuit diagrams and check blue tooth
antenna circuit for open circuit B1D7984 Microphone Input
Signal amplitude <
minimum Refer to the electrical circuit diagrams and test microphone
input circuit for short/open circuit. Check integrated audio
module for related DTCs and refer to relevant DTC Index U1A0088
Private
Communication
Network
Bluetooth phone module
internal communications
failure Suspect the module. Check and install a new telephone
module as required, refer to the new module/component
installation note at the top of the DTC Index U210000
Initial
Configuration Not
Complete
Initial configuration not
complete Re-configure the RJB using the manufacturer approved
diagnostic system. If DTC remains, carry out CAN network
integrity tests using the manufacturer approved diagnostic system U210100
Control Module
Configuration
Incompatible
Configuration incompatible Re-configure the RJB using the manufacturer approved
diagnostic system. If DTC remains, suspect the telephone
module. Check and install a new telephone module as
required, refer to the new module/component installation note
at the top of the DTC Index U300044 Control Module
Data memory failure Re-configure the telephone module. If the DTC remains,
suspect the telephone module. Check and install a new
telephone module as required, refer to the new
module/component installation note at the top of the DTC
Index U300045 Control Module
Program memory failure Re-configure the telephone module. If the DTC remains,
suspect the telephone module. Check and install a new
telephone module as required, refer to the new
module/component installation note at the top of the DTC
Index U300055 Control Module
Incorrect car configuration
data received Re-configure the RJB using the manufacturer approved
diagnostic system. Clear DTC and re-test. If the DTC remains
suspect the telephone module. Check and install a new
module as required, refer to the new module/component
installation note at the top of the DTC Index U300098 Control Module
Component or system over
temperature Check for additional DTCs and refer to DTC Index. Clear DTC
and re-test/monitor condition for re-occurrence U300362 Battery Voltage
Mis-match in battery
voltage, of 2 volts or more,
between telephone module
and RJB Carry out any pinpoint tests associated with this DTC using
the manufacturer approved diagnostic system
Pinpoint Tests

PINPOINT TEST A : UNABLE TO PAIR TEST
CONDITIONS DETAILS/RESULTS/ACTIONS A1: 'NO PHONE FITTED' DISPLAY
NOTE: Prior to continuing with any diagnosis, ensure that the Customer telephone and level of software is included on
the JLR approved list, the telephone battery is fully charged and in a serviceable condition, the bluetooth function is activated
and the telephone handset is placed within the vehicle cabin area. 1 Carry out checks to determine if 'No Phone Fitted' is shown on vehicle display. Is 'No Phone Fitted' displayed? Yes
GO to A2. No
Locate the connected telephone and if not Customer telephone, disconnect from the system. A2: TELEPHONE BLUETOOTH DEVICE SEARCH 1 Carry out Bluetooth device search using Customer handset. www.JagDocs.com

Is 'Jaguar' identified in Bluetooth device list? Yes
Select device from list, then continue with diagnosis.GO to A3. No
Carry out further Bluetooth device search, to a maximum of 4 times, waiting approximately 20 seconds
between searches. If 'Jaguar' still not identified in Bluetooth device list, set ignition status to OFF, wait
approximately 30 seconds and set ignition status to ON. Carry out further Bluetooth device search, to a
maximum of 4 times, waiting approximately 20 seconds between searches. If 'Jaguar' still not identified in
Bluetooth device list, contact your local in market support for further assistance. A3: TELEPHONE HANDSET ERROR 1 Check for any error shown on the telephone handset when 'Jaguar' is selected from the Bluetooth device list. Was an error immediately shown on the telephone handset? Yes
Wait approximately 10 seconds then re-attempt selection, to a maximum of 4 times, waiting
approximately 10 seconds between each attempt. If error still being displayed, contact your local in
market support for assistance.
No
Enter PIN '1313' then continue with diagnosis.GO to A4. A4: PIN ENTRY STATUS 1 Check for successful PIN entry. Was PIN entry successful? Yes
GO to A5. No
Wait approximately 10 seconds then re-attempt PIN entry, to a maximum of 4 times, waiting
approximately 10 seconds between each attempt. If PIN entry is still un-successful, contact your local in
market support for assistance. A5: 'NO PHONE FITTED' DISPLAY 1 Carry out checks to determine if 'No Phone Fitted' is still shown on vehicle display. Is 'No Phone Fitted' still displayed? Yes
From the telephone handset, select the connect option for the 'Land Rover' device identified in the
Bluetooth device list. If 'No Phone Fitted' is still displayed, suspect a telephone handset fault. Carry out
Pinpoint test again using known good telephone handset.
No
The telephone is paired and connected to the system. No further action is required for this symptom.
PINPOINT TEST B : NOT AUTOMATICALLY CONNECTING TEST
CONDITIONS DETAILS/RESULTS/ACTIONS B1: BLUETOOTH MODULE PAIRED DEVICE LIST
NOTE: Prior to continuing with any diagnosis, ensure that the Customer telephone and level of software is included on
the JLR approved list, the telephone battery is fully charged and in a serviceable condition, the bluetooth and auto connect
functions are activated and the telephone handset is placed within the vehicle cabin area. 1 Carry out checks to determine if the Customer telephone is shown in the Bluetooth Module paired device list. Is the Customer telephone in the Bluetooth Module paired device list?
Yes
GO to B2. No
Carry out Unable to Pair Pinpoint Test.GO to A. B2: CUSTOMER HANDSET PAIRED DEVICE LIST 1 Carry out checks to determine if the Bluetooth Module is shown in the Customer telephone paired device list. Is the Bluetooth Module in the Customer telephone paired device list?
Yes
GO to B3. No
Carry out Unable to Pair Pinpoint Test.GO to A. B3: CUSTOMER TELEPHONE IN POSITION 1 1 Carry out checks to determine if the Customer telephone is in position 1 in the Bluetooth Module paired device list. Is the Customer telephone in position 1?
Yes
GO to B4. No
Advise Customer that auto connection will only be attempted with the device that is shown in position 1
in Bluetooth Module paired device list. B4: CHECK FOR DTC B1A56-13 1 Using Manufacturer approved diagnostic system, check for DTC B1A56-13.

Is DTC B1A56-13 logged?
Yes
Carry out remedial actions as outlined in DTC Index. If symptom remains, contact your local in market
support for assistance.
No
GO to B5. B5: BLUETOOTH CONNECTION 1 Carry out checks to determine if Bluetooth connection icon is shown on Customer Bluetooth telephone screen but shows 'No Phone Fitted' on vehicle screen. Is Bluetooth connection icon shown on the Customer handset but 'No Phone Fitted' displayed on vehicle
screen?
Yes
GO to B9. No
GO to B6. B6: 'LAND ROVER' AUTHORISATION
NOTE: Some handsets may require operator intervention to manually authorise connection. 1 Carry out checks to determine if 'Land Rover' is authorised in the Customer Bluetooth telephone device list menu. Is 'Land Rover' authorised in the Customer Bluetooth telephone device list menu?
Yes
GO to B7. No
Advise customer that 'Land Rover' needs to be authorised in the Customer Bluetooth telephone device
list menu, or operator intervention may be required to manually authorise connection. B7: SEARCH FOR DEVICES SCREEN 1 Select the search for devices button on the vehicle display. Does pressing the search for devices button bring up the searching screen on the vehicle display?
Yes
Contact your local in market support for assistance.
No
GO to B8. B8: CYCLE IGNITION AND CHECK SEARCH FOR DEVICES SCREEN 1 Lock vehicle (wait 60s) before unlocking and turning Ignition status back to ON. Does pressing the search for devices button bring up the searching screen on the vehicle display?
Yes
No further action required for this Symptom. Possible intermitent fault.
No
Contact your local in market support for assistance. B9: PAIRED DEVICE 1 Check Customer telephone paired device list to establish which device the Customer telephone is connected to. Is the Customer telephone connected to the vehicle?
Yes
Lock vehicle (wait 60s) before unlocking and turning Ignition status back to ON. If Not Automatically
Connecting, contact you local in market support for assistance.
No
Using the Customer telephone controls, disconnect from the currently connected device and delete from
paired device list. Lock vehicle (wait for 60s) before unlocking and turning Igition status to ON. If Not Automatically Connecting, contact your local in market support for assistance.
PINPOINT TEST C : NO AUDIO TO THIRD PARTY TEST CONDITIONS DETAILS/RESULTS/ACTIONS C1: MICROPHONE DIAGNOSTIC TROUBLE CODES (DTCS)
NOTE: Prior to continuing with any diagnosis, ensure that the Customer telephone and level of software is included on
the JLR approved list, the telephone battery is fully charged and in a serviceable condition, the telephone is placed within the
vehicle cabin area and is connected to the vehicle via bluetooth. 1 Using the Manufacturer approved diagnostic system, check for any logged microphone DTCs in Audio Front Control module. Is DTC B1D79-01 logged? Yes
Carry out diagnosis of electrical failure as advised in Action column of DTC Index.
No
Contact your local in market support for assistance.
PINPOINT TEST D : NO AUDIO FROM THIRD PARTY TEST CONDITIONS DETAILS/RESULTS/ACTIONS D1: 'IN CALL' DISPLAY

NOTE: Prior to continuing with any diagnosis, ensure that the Customer telephone and level of software is included on
the JLR approved list, the telephone battery is fully charged and in a serviceable condition, the telephone is placed within the
vehicle cabin area and is connected to the vehicle via bluetooth. 1 Carry out checks to determine if 'In Call' is shown on the vehicle display. Is vehicle display showing 'In Call'?
Yes
Contact your local in market support for assistance.
No
Call has ended. No further action is required for this symptom.
PINPOINT TEST E : NO AUDIO TEST CONDITIONS DETAILS/RESULTS/ACTIONS E1: AUDIO FROM THIRD PARTY
NOTE: Prior to continuing with any diagnosis, ensure that the Customer telephone and level of software is included on
the JLR approved list, the telephone battery is fully charged and in a serviceable condition, the telephone is placed within the
vehicle cabin area and is connected to the vehicle via bluetooth. 1 Establish from Customer feedback/symptom if there is Audio from the Third Party. Is there Audio from the Third Party? Yes
GO to E2. No
Refer to the 'No Audio From Third Party' Pinpoint test.GO to D. E2: AUDIO TO THIRD PARTY 1 Establish from Customer feedback/symptom if there is Audio to the Third Party. Is there Audio to the Third Party? Yes
GO to E3. No
Refer to the 'No Audio To Third Party' Pinpoint test.GO to C. E3: CD OR RADIO AUDIO 1 Establish from Customer feedback/symptom if there is Audio from the CD or Radio. Is there Audio from the CD or Radio? Yes
GO to E4. No
Suspect MOST ring fault, refer to electrical circuit diagrams and check/rectify MOST ring as necessary. E4: TELEPHONE HANDSET AUDIO 1 Establish from Customer feedback/symptom if there is Audio from the telephone handset. Is there Audio from the telephone handset? Yes
Ensure vehicle is parked. Disconnect and reconnect handset. If issue not resolved, contact your
local in market support for assistance.
No
Contact you local in market support for assistance.

Published: 11-May-2011
Information and Entertainment System - General Information - Navigation
System
Diagnosis and Testing

Principle of Operation

For a detailed description of the Navigation System, refer to the relevant Description and Operation sections in the workshop
manual. REFER to: (415-01 Information and Entertainment System)

Navigation System (Description and Operation),
Navigation System (Description and Operation),
Navigation System (Description and Operation),
Video System (Description and Operation),
Video System (Description and Operation),
Video System (Description and Operation).

Inspection and Verification


CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not
guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
1. Verify the customer concern.

2. Visually inspect for obvious signs of damage and system integrity.

Visual Inspection
Mechanical Electrical
Information and entertainment module
Audio amplifier module
Integrated audio module
Portable audio interface module
Digital audio broadcast module
Integrated control panel
Touch screen display
Satellite radio module
Television module
Navigation system module
Telephone module
Compact disc player jammed, not loading
Scratched/dirty compact discs
Speakers
Fuses
Loose or corroded connector(s)
Information and entertainment module
Audio amplifier module
Integrated audio module
Portable audio interface module
Digital audio broadcast module
Integrated control panel
Touch screen display
Satellite radio module
Television module
Navigation system module
Telephone module
Speakers
3. If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to
the next step.
4. If the cause is not visually evident, check for Diagnostic Trouble Codes (DTCs) and refer to the relevant DTC Index.

DTC Index

Navigation System Module


CAUTION: When probing connectors to take measurements in the course of the pinpoint tests, use the adaptor kit, part
number 3548-1358-00
NOTES:


If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval programme is in operation, prior to
the installation of a new module/component.


Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan
tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give extra information read by
the manufacturer-approved diagnostic system).


When performing voltage or resistance tests, always use a digital multimeter (DMM) accurate to three decimal places and
with a current calibration certificate. When testing resistance, always take the resistance of the DMM leads into account.

Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.


If DTCs are recorded and, after performing the pinpoint tests, a fault is not present, an intermittent concern may be the
cause. Always check for loose connections and corroded terminals.

DTC Description Possible Cause Action B1A8911
Satellite
Antenna
Satellite antenna circuit -
short to ground Check satellite antenna connections. Refer to the electrical circuit
diagrams and check satellite antenna circuit for short to ground B1A8913
Satellite
Antenna
Satellite antenna circuit -
open circuit Check satellite antenna connections. Refer to the electrical circuit
diagrams and check satellite antenna circuit for open circuit B1A891B
Satellite
Antenna
Satellite antenna - circuit
resistance above
threshold Suspect navigation module. Check and install a new navigation system
module as required, refer to the new module/component installation
note at the top of the DTC Index B1D5514 Antenna #2
TMC/VICS FM antenna
circuit - open circuit Check TMC/VICS FM antenna connections. Refer to the electrical circuit
diagrams and check TMC/VICS FM antenna circuit for open circuit B1D5614
Antenna #3
Circuit
VICS antenna circuit -
open circuit Check VICS antenna connections. Refer to the electrical circuit
diagrams and check VICS antenna circuit for open circuit U200531
Vehicle
Speed
Missing vehicle speed
message Check ABS module and Instrument Cluster for speed related DTCs and
refer to relevant DTC Index U300049
Control
Module
Internal electronic failure Suspect the navigation module. Check and install a new navigation
system module as required, refer to the new module/component
installation note at the top of the DTC Index U300055
Control
Module
Incorrect car
configuration data
received Using the manufacturer approved diagnostic system check/amend the
Car Configuration File parameter in block 2, byte 127 to match vehicle
market/specification. If the DTC remains check navigation system
module part number and ensure the correct component is installed to
vehicle market/specification U300087
Control
Module
Missing message Re-configure the RJB using the manufacturer approved diagnostic
system. Check navigation module for DTCs and refer to the DTC Index.
Check CAN network integrity using the manufacturer approved diagnostic system U300098
Control
Module
Component or system
over temperature Check for additional DTCs and refer to DTC Index. Clear DTC and
re-test/monitor condition for re-occurrence U300317
Battery
Voltage
Circuit voltage above
threshold Carry out any pinpoint tests associated with this DTC using the
manufacturer approved diagnostic system U300362
Battery
Voltage
Mis-match in battery
voltage, of 2 volts or
more, between
navigation module and
RJB Carry out any pinpoint tests associated with this DTC using the
manufacturer approved diagnostic system Touch Screen Display (TSD)


CAUTION: When probing connectors to take measurements in the course of the pinpoint tests, use the adaptor kit, part
number 3548-1358-00
NOTES:


If the control module or a component is suspect and the vehicle remains under manufacturer warranty, refer to the
Warranty Policy and Procedures manual (section B1.2), or determine if any prior approval programme is in operation, prior to
the installation of a new module/component.


Generic scan tools may not read the codes listed, or may read only five digit codes. Match the five digits from the scan
tool to the first five digits of the seven digit code listed to identify the fault (the last two digits give extra information read by
the manufacturer-approved diagnostic system).
www.JagDocs.com