Page 329 of 761
328 Control systems
Voice Control* troubleshooting
What to do if ...
ProblemPossible cause/consequenceSuggested solution
Voice Control System does not recognize a
station list entry.The voice entries for the station names
sound too similar.When you create your address book en-
tries, select names with the greatest
possible acoustic differences.
Speak the command “List station list”.
The system reads out the station list en-
try by entry.
Press ! when the desired station
name is being read out.
The station is selected (
page 311).
Should interference occur during the pro-
cess of storing a name, the Voice Control
System prompts you to repeat your voice
entry a third and fourth time. If the interfer-
ence continues, the dialog is stopped.Both voice entries differ.Pronounce the voice entries both times
in the same manner.
Page 330 of 761

329 Control systems
Voice Control* troubleshooting
ProblemPossible cause/consequenceSuggested solution
Voice Control System does not recognize
commands.You have not operated the system from the
driver’s seat.Operate the Voice Control System only
by the driver as the microphone is
geared to the driver side.
You have spoken unclearly, too loudly or
too quietly.Speak the commands in a continuous
manner using a normal tone.
A blower is set to the highest setting, vents
are pointed at microphones or wind noise is
being created through open windows.Avoid loud disturbances.
Voice Control System does not recognize a
address book entry.The voice entries in the address book sound
too similar.When you create your address book en-
tries, select names with the greatest
possible acoustic differences: If for ex-
ample you have the names Smith and
Schmidt, choose for example “Smith
work” or “Schmidt John”.
Speak the command “List phone book”.
The system reads out the address book
entry by entry.
Press! when the desired entry is
being read out.
The entry is selected and the corre-
sponding number is dialed
(
page 295).
Page 331 of 761

330 Control systems
Voice Control* individualization
The individualization is used to adapt the
Voice Control System to your own voice
and to therefore improve speech recogni-
tion. This does not affect the speech rec-
ognition of other users.
Individualization consists of two stages:
Digits
Commands
You can activate individualization in the
COMAND system settings (
page 237).
A dialog and screen displays will guide you
through the individualization process.
The system can be reset to the factory set-
tings at any time.
iThe individualization can only be performed
when the vehicle is stationary.
If you drive off, the individualization will be can-
celed.
After starting the session, the system will guide
you through the individualization by means of
acoustic instructions.iYou may wish to complete only a portion of
the individualization process.
Completing the digits portion alone may result in
an improved recognition rate.
Individualization can be exited at any time. The
data trained, however, will only be retained if a
given individualization portion is completed and
the data is stored when prompted to do so by the
system.
Page 332 of 761
331 Controls in detail
Locking and unlocking
Starter switch positions
Seats
Steering wheel
Mirrors
Memory function
Fastening the seat belts
Lighting
Windshield wipers
Power windows
Driving and parkingAutomatic transmission
Instrument cluster
Driving systems
Air vents
Automatic climate control
Trunk
Power tilt/sliding sunroof
Panorama roof with power
tilt/sliding panel*
Loading and storing
Useful features
Page 333 of 761

332 Controls in detail
Locking and unlocking
SmartKey
Your vehicle comes supplied with two
SmartKeys, each with remote control and
a removable mechanical key.
The SmartKey provides an extended oper-
ating range. To prevent theft, however, it is
advisable to only unlock the vehicle when
you are in close proximity to it.
The SmartKey centrally locks and unlocks,
when set to factory settings (
page 333):
the doors
the trunk
the fuel filler flap
SmartKey with remote control
1‹ Lock button
2ŠOpening button for trunk
(
page 479)
3Mechanical key locking tab
4ŒUnlock button
5Battery check lamp
6ÂPanic button (
page 65)
!To prevent possible malfunction, avoid ex-
posing the SmartKey to high levels of electro-
magnetic radiation.
Warning!G
When leaving the vehicle, always remove the
SmartKey from the starter switch, take it
with you, and lock the vehicle. Do not leave
children unattended in the vehicle, or with
access to an unlocked vehicle. A child’s un-
supervised access to a vehicle could result
in an accident and/or serious personal inju-
ry.
Warning!G
To prevent possible personal injury, always
keep hands and fingers away from the door
or trunk lid opening when closing a door or
the trunk. Be especially careful when small
children are around.
Before closing doors, make sure there is no
possibility of someone getting caught in a
door during closing.
Page 334 of 761

333 Controls in detail
Locking and unlocking
Factory setting
Global unlocking: Press buttonŒ.
All turn signal lamps flash once.
An acoustic signal sounds once
(if equipped and feature activated).
The locking knobs in the doors
move up.
The anti-theft alarm system is dis-
armed.
The vehicle will lock again automatically
and rearm the anti-theft alarm system
within approximately 40 seconds of un-
locking if:
neither a door nor the trunk is opened
the SmartKey is not inserted in the
starter switch
the central locking/unlocking switch is
not activated
iUSA only:
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions:
(1) This device may not cause harmful interfer-
ence, and
(2) this device must accept any interference re-
ceived, including interference that may
cause undesired operation.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
iCanada only:
This device complies with RSS-210 of Industry
Canada. Operation is subject to the following
two conditions:
(1) This device may not cause interference, and
(2) this device must accept any interference re-
ceived, including interference that may
cause undesired operation of the device.
Any unauthorized modification to this device
could void the user’s authority to operate the
equipment.
iYou can also open and close the door win-
dows and tilt/sliding sunroof, or the tilt/ sliding
panel* using the SmartKey (
page 385).
!If you cannot lock or unlock the vehicle with
the SmartKey, then either the batteries in the
SmartKey are discharged, the SmartKey is mal-
functioning or the vehicle batteries are drained.
Check the batteries in the SmartKey and re-
place them if necessary (
page 676).
Use the mechanical key to unlock the driv-
er’s door (
page 671) and the trunk
(
page 672).
Use the mechanical key to lock the driver’s
door (
page 672) and the trunk
(
page 484).
Have the vehicle batteries and their connec-
tions checked (
page 692).
If the SmartKey is malfunctioning, contact Road-
side Assistance or an authorized Mercedes-Benz
Center.
iYour vehicle may be equipped with an
acoustic lock and unlock confirmation signal fea-
ture. If your vehicle is equipped with this feature
and the feature is activated, an acoustic signal
will sound when the vehicle is locked or unlocked
using the SmartKey. To determine whether or not your vehicle is
equipped with this feature, contact an autho-
rized Mercedes-Benz Center. If equipped and
you wish to activate or deactivate the feature, or
adjust its signal volume, also contact an autho-
rized Mercedes-Benz Center.
Page 335 of 761

334 Controls in detail
Locking and unlocking
Global locking: Press button‹.
With the trunk and both doors closed:
All turn signal lamps flash three
times.
An acoustic signal sounds three
times (if equipped and feature acti-
vated).
The locking knobs in the doors
move down.
The anti-theft alarm system is
armed.
Selective setting
If you frequently travel alone, you may wish
to reprogram the SmartKey so that press-
ing buttonŒ only unlocks the driver’s
door and the fuel filler flap.
Press and hold buttonsŒ and‹
simultaneously for about 5 seconds un-
til battery check lamp5 (
page 332)
flashes twice.The SmartKey will then function as fol-
lows:
Unlocking driver’s door and fuel fill-
er flap: Press buttonŒ once.
All turn signal lamps flash once.
An acoustic signal sounds once
(if equipped and feature activated).
For more information, see “Factory
setting” (
page 333).
The locking knob in the driver’s
door moves up.
The anti-theft alarm system is dis-
armed.
Global unlocking: Press buttonŒ
twice.
All turn signal lamps flash once.
An acoustic signal sounds once
(if equipped and feature activated).
The locking knobs in the doors
move up.
The anti-theft alarm system is dis-
armed.
Global locking: Press button‹.
With the trunk and both doors closed:
All turn signal lamps flash three
times.
An acoustic signal sounds three
times (if equipped and feature acti-
vated).
The locking knobs in the doors
move down.
The anti-theft alarm system is
armed.
Restoring to factory setting: Press
and hold buttonsŒ and‹ si-
multaneously for about 5 seconds until
battery check lamp5 (
page 332)
flashes twice.
Page 336 of 761

335 Controls in detail
Locking and unlocking
SmartKey with KEYLESS-GO*
Vehicles equipped with KEYLESS-GO come
with two SmartKeys with KEYLESS-GO,
each with remote control and a removable
mechanical key.
The locking tabs for the mechanical key
portion of the two SmartKeys with
KEYLESS-GO are of different color to help
distinguish each SmartKey with
KEYLESS-GO unit.
The KEYLESS-GO function is integrated
into the SmartKey. On these vehicles, the
validity of the SmartKey with KEYLESS-GO
is checked every time you grasp an outside
door handle.
With the KEYLESS-GO function, you can
lock and unlock the vehicle without using
the remote control buttons on the
SmartKey and start the engine without in-
serting the SmartKey in the starter switch.The SmartKey with KEYLESS-GO centrally
locks and unlocks, when set to factory set-
tings (
page 338):
the doors
the trunk
the fuel filler flap
SmartKey with KEYLESS-GO
1‹ Lock button
2ŠOpening button for trunk
(
page 479)
3Locking tab for mechanical key
4Œ Unlock button
5Battery check lamp
6ÂPanic button (
page 65)
iWhen any outside door handle other than
the driver’s outside door handle is grasped, the
vehicle is centrally unlocked.
!To prevent possible malfunction, avoid ex-
posing the SmartKey with KEYLESS-GO to high
levels of electromagnetic radiation.
Warning!G
When leaving the vehicle, always take the
SmartKey with KEYLESS-GO* with you and
lock the vehicle. Do not leave children unat-
tended in the vehicle, or with access to an
unlocked vehicle. A child’s unsupervised ac-
cess to a vehicle could result in an accident
and/or serious personal injury.
Children could start the vehicle with a valid
SmartKey with KEYLESS-GO left in the vehi-
cle or with the KEYLESS-GO button on the
starter switch, or could release the electron-
ic parking brake, thereby putting them-
selves and others in danger. Switch off the
engine and take the SmartKey with
KEYLESS-GO with you even if you are only
leaving the vehicle for a short while.