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Seek Stop Test
23-7823-78 Audio System
Sound Quality Diagnosis (cont’d)
8. Compare the client’s vehicle’s sound quality results
to the known-good vehicle’s results.
If the sound quality in the customer’s vehicle is comparable to the sound quality in the known-
good vehicle, then the client’s vehicle is
operating as designed.
If the sound quality is not comparable, check these items in order.
– Loose or improperly installed speakers or other hardware that may become excited by
the vibrations generated by the speakers
– Poor power or ground to the stereo amplifier (Type S model)
– Damaged speaker(s)
– Faulty amplifier (Type S model)
– Faulty navigation unit
– Faulty audio unit Do this test to check the performance of the audio unit’s
AM and FM reception. Refer to symptom
troubleshooting: audio sound weak or distorted, or no
sound is heard from speakers (display is normal)
(see page 23-39) before continuing with this test.
NOTE:
Window tint, aftermarket theft-recovery devices and other aftermarket accessories may reduce radio
reception.
Changes in cloud cover and other atmosphere conditions will affect the ab ility of the navigation unit
or audio unit to receive radio signals.
1. Park the client’s vehicle in an open area away from buildings or other obstructions.
2. Park a known-good vehicle (same year, model, and trim level) next to the client’s vehicle, facing the
same direction.
3. Start the engine in the client’s vehicle, and turn on the radio.
4. Set the FM receiver to 87.7 MHz.
5. Press the Seek button and record the first station that the navigation unit or audio unit locks onto.
6. Press the Seek button repeatedly, and write down each station that the navigation unit or audio
unit locks onto until the station recorded in step 5 is
reached again.
7. Set the AM receiver to 530 kHz.
8. Press the Seek button, and record the first station that the navigation unit or audio unit locks
on to.
9. Press the Seek button repeatedly, and write down each station that the navigation unit or audio
unit locks onto until the station recorded in step 8 is
reached again.
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23-8723-87
AM/FM Antenna Amplifier
Replacement AM/FM Antenna Repair
A
B
C
B A
A
1. Remove the right side C-pillar trim (see page 20-75).
2. Disconnect the connectors (A) from the AM/FMantenna amplifier (B).
3. Remove the bolt and AM/FM antenna amplifier.
4. Install the AM/FM antenna amplifier in the reverse order of removal. NOTE: To make an effective repair, the broken section
must not be longer than one inch.
1. Lightly rub the area around the broken section (A) with fine steel wool, then clean it with alcohol.
2. Carefully mask above and below the broken portion of the window antenna wire (B) with cellophane
tape (C).
3. Mix the silver conductive paint thoroughly. Using a small brush, apply a heavy coat of paint (A)
extending about 1/8’’ on both sides of the break.
Allow 30 minutes to dry.
4. Check for continuity in the repaired wire.
5. Apply a second coat of paint in the same way. Let it dry 3 hours before removing the tape.
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Global Positioning System (GPS) Limitations Muting LogicLCD Unit Limitations
23-91
The GPS cannot detect the vehicle’s position during the
following conditions: Metallic window tinting above the GPS antenna.
When only three satellite signals are received (Four satellite signals are required for accurate positioning).
When driving near high tension power lines.
When the satellite signals are blocked by the operation of some electronic aftermarket accessories
including, but not limited to non-OEM in-dash
entertainment units (radio, CD players/changers,
radar detectors and theft recovery systems) and cell
phones placed near the navigation system.
When the satellite control centers are experiencing problems.
The accuracy of the GPS is reduced during these
instances: Metallic window tinting above the GPS antenna.
When only three satellite signals are received (Four satellite signals are required for accurate positioning).
When driving near high tension power lines.
When the satellite signals are blocked by the operation of some electronic aftermarket accessories
including, but not limited to non-OEM in-dash
entertainment units (radio, CD players/changers,
radar detectors and theft recovery systems) and cell
phones placed near the navigation system.
When the satellite control centers are experiencing problems. Whenever the navigation system is giving guidance,
the front speakers are muted. When the voice control
system is being used, all of the speakers are muted.
In cold temperatures, the display may stay dark for the first 2 or 3 minutes until it warms up.
When the display is too hot because of direct summer sunlight, it will remain dark until the temperature
drops.
When the humidity is high and the interior temperature is low, the display may appear cloudy.
The display will clear up after some use.
Fingerprints on the touch panel may sometimes be noticeable because of the panel’s low-reflection
coating. Clean the screen with a soft damp cloth. You
may use a mild cleaner intended for eye glasses or
computer screens. To avoid scratching the panel, do
not rub too hard, or use abrasive cleaners, or shop
towels.
The touch panel consists of a touch sensitive resistive membrane covering the display. Unlike previous
systems, you must actually touch the display to
activate it. Never use hard or sharp implements to
operate the screen because you risk damaging the
sensing membrane. If a touch switch does not
function immediately, shift your finger slightly, and
touch it again.
(cont’d)
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ItemDefinition
23-110Navigation System
System Description (cont’d)
LCD
Liquid Crystal Display (the navigation screen)
Map matching The received GPS information allows the navigation system to position the vehicle on the map. Map matching
has occurred if the map screen displays the current street name in the bottom-shaded area.
Mic Abbreviation for the microphone used for receiving voice commands. It is located near the map light in the
ceiling. The ANC circuit may also use it to check its tuning.
MID Multi-Information Display
MW Maneuver Window. While on-route to a destination, this window displays information about the next maneuver.
Navi Abbreviation for the Navigation System.
Off-road tracking See bread-crumbs.
Off route Off route This occurs when the user leaves mapped roads. Off road tracking dots (bread-crumbs) are displayed if
the option is enabled in the setup menu. The user can use them to return to a mapped road. The bottom of the
navigation screen displays Not on a digitized road.
Outlying areas These are rural areas that typically have only their main roads mapped. All other roads are shown in light brown
for reference only, since they have not been verified.
Paired Linking your cell phone to the HFL.
PC Card slot PC Card Slot The PC Card (PCMCIA, type II) slot is for factory use only. Make sure that the sliding door is closed at
all times, if opened, an error message is displayed on the screen.
PCM Powertrain Control Module. This unit supplies the navigation system speed signal, also refered to as PCM.
PCMCIA A computer industry defined term referring to the PC Card slot standard.
PIN Personal Identification Number, a random 4 digit number created by the customer to protect personal
information.
POI Point Of Interest. These are the businesses, schools, etc. found under the places option on the main menu.
Polygon Colored areas on the map screen denoting parks, schools, etc. See the Navigation System Manual Driving to
Your Destination for a list of the assigned colors.
QWERTY Keyboard layout resembling the typewriter keys. The keyboard layout can be changed to an alphabetical layout
in the Setup mode.
SCS connector The service check signal 2-pin connector used to put the navigation system into the diagnostic mode.
Security code Code needed to activate the navigation system. You can get the security code from the iN by entering the
navigation unit serial number. You can find the serial number on the diagnostic screens (unit check, Navi ECU),
or on the underside of the navigation unit.
Tuning A continual update of internal navigation system scaling factors. See the individual sensor tuning discussions
under either System Description, or System Diagnosis Mode (see page 23-135).
Unverified Streets These streets have not been verified for turn restrictions, one-way, etc. They appear light brown on the map. You can enter address destinations in these areas, but depending on your Unverified Routing choice in setup, voice
guidance may end at the last verified street closest to your destination.
USB Universal Serial Bus. the USB is used for playing the compressed audio files (MP3, WMA, and AAC) on the
external device through the audio unit.
Verified streets These streets consist of the detailed metropolitan coverage areas, and all other inter-town connection roads.
These roads are shown in black or red on the map. (interstates are red)
VP Vehicle Position. When in map mode, this circular icon shows the vehicle position on the map.
VR Voice Recognition. This allows voice control of many of the navigation functions. The hardware consists of the
microphone, voice control switch (navigation TALK/BACK buttons), and the center speaker. See the overview for
more information.
VSP Vehicle Speed Pulse. This pulse signal coming from the PCM (via the CSS) is used to update the Vehicle position
on the map. These pulses do not indicate direction (forward or backward). When in reverse, the navigation
receives a signal and directs the VP to move backwards on the map.
XM This device receives information from the XM satellites and passes XM audio information to the audio unit. In
addition, traffic information is sent to the navigation unit.
Yaw Sensor This device is located in the navigation system control unit and senses the side-to-side twisting force generated
when the vehicle turns. See a detailed description of how this sensor works in system description.
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GPS icon is white or not shown Voice guidance cannot be heard, is broken
up, or there is static
YES
NO
YES
NO YES
NO
YES
NO
YES
NO
YES
NO
23-12223-122Navigation System
Symptom Troubleshooting (cont’d)
NOTE:
Check the vehicle battery condition first.
Make sure the vehicle is parked outside and away from buildings.
Refer to GPS Information (see page 23-142) for realtime satellite reception display.
Check for window tinting above the GPS antenna and any non-OEM accessories mounted near the
navigation unit or GPS antenna.
1. Check for metallic window tint on the windshield and electronic aftermarket accessories (possibly
hidden) mounted near the GPS antenna or the
navigation unit.
Remove tint or the accessories, and
recheck.
Go to step 2.
2. Go into the Diagnostic Menu, and use the Navi System Link test (see page 23-136) to check the
GPS antenna.
Use the Navi ECU test under Unit Check
(see page 23-139) to check for a kinked, crushed, or
disconnected GPS antenna wire. If necessary, try a
known-good GPS antenna. If icon is still red,
replace the navigation unit (see page 23-155).
Check that nothing is blocking the GPS
antenna located behind the gauge assembly, and
recheck. Substitute a known-good navigation unit,
and recheck. NOTE:
Check the vehicle battery condition first.
Make sure that the correct DVD color and version are installed.
Check any official Honda service website for more service information about the navigation system.
Check that the volume setting and voice feedback are turned ON.
Check the connectors for poor connection or loose terminals.
Before troubleshooting, make sure you have the navigation system 4-digit anti-theft code.
After troubleshooting, enter the navigation system anti-theft code.
1. Press the display unit SET-UP button.
2. Check the volume setting for the navigation system.
Set the volume to an audible level.
Go to step 3.
3. Check the radio operation.
Go to step 4.
Troubleshoot the audio system.
4. Go into the Diagnostic Menu, and use the Navi System Link test (see page 23-136) to check the
radio.
Troubleshoot the audio system.
Go to step 5.
5. Test the voice control switch (see page 23-156).
Replace the navigation unit (see page 23-155).
Replace the voice control switch (see page
23-157).
Is there metallic window tint or electronic accessor ies?
Is the GPS Ant icon red? Is it set to OFF?
Can y ou hear t he r ad i o?
Is the Radio icon red?I s v oi ce cont r ol sw i t ch OK ?
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Voice control does not work/respond
YES
NO
YES
NO
YES
NO
23-123
NAVIGATION UNIT CONNECTOR D (5P) NAVI GUIDE (GRN)
NOTE: Check the vehicle battery condition first.
Make sure that the correct DVD color and version are installed.
Check any official Honda service website for more service information about the navigation system.
Check the connector for poor connection or loose terminals.
Before troubleshooting, make sure you have the navigation system 4-digit anti-theft code.
After troubleshooting, enter the navigation system anti-theft code.
Before assuming that a voice complaint is hardware
related, ensure that the voice control system is being
operated correctly. Make sure you are on the correct screen when trying to issue a voice command. For instance, the
command ‘‘Find the nearest Italian Restaurant’’ only
works on a Map screen (See the Navigation System
Manual for a complete list of allowed voice
commands for the information being displayed.).
Close the windows, moonroof, and doors.
Set the fan speed to low (1 or 2).
Adjust the air flow from the air conditioning vents so that they do not blow against the microphone on the
ceiling.
Pause after pressing the navigation TALK button, then give a voice command clearly in a natural
speaking voice. If the system cannot recognize your
command, speak louder.
If the microphone picks up voices other than yours, the system may not interpret your voice commands
correctly.
If you speak a command with something in your mouth, or your voice is too husky, the system may
misunderstand your command.
Compare the system operation with a known-good vehicle. Have more than one person test the system
operation. If the known-good vehicle performs the
same, it is a characteristic of the system. 1. Turn the ignition switch to ON (II).
2. Go into the Diagnostic Menu and use the Mic Level
test under Functional Setup (see page 23-147) to
check the operation of the navigation TALK and
navigation BACK buttons.
Go to step 10.
Go to step 3.
3. Turn the ignition switch to LOCK (0).
4. Do the voice control switch test (see page 23-156).
Go to step 5.
Replace the voice control switch.
5. Disconnect the cable reel 20P connector and navigation unit connector D (5P).
6. Check for continuity between body ground and navigation unit connector D (5P) terminal No. 4.
Repair short to body ground in the wire
between the navigation unit and the voice control
switch, or replace the cable reel.
Go to step 7.
(cont’d)
Wire side of female terminals
Ar e t he nav i gat i on T ALK and nav i gat i on BACKbut t ons oper at i onal ?
I s t he v oi ce cont r ol sw i t ch OK ?
Is there continuity?
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GPS Information
23-142Navigation System
System Diagnostic Mode (cont’d)
ILL-Illumination Indication
(Navigation unit connector A (17P) terminal No. 10)
a) OFF (0) when parking lights, or headlights are off
b) ON (1) when parking lights, or headlights are on
The navigation unit uses the signal to determine
whether to put the navigation screen into the Day or
Night brightness mode. (Setup screen 1)
Display-this displays the current position of the display
a) (Close) when the display is closed
b) (Open) when the display is open
The navigation unit has a micro switch to detect this. If
open is indicated when the display is closed, replace
the navigation unit. This screen shows the current status of GPS reception.
The circular diagram shows the current location of the
GPS satellites (yellow balls) as they would appear in the
sky. The outer circle represents the horizon (0 degrees
elevation). The middle and inner circles represents 30
and 60 degrees respectively. The very center of the
diagram (90 degrees elevation) is directly overhead.
Nearby obstructions, like tall buildings, will block
satellites in that direction. That is why it is necessary to
be in an open area to effectively troubleshoot GPS
reception issues. The satellites shown on the diagram
correspond to the PRN number in the GPS Details
screen. There are always 24 active GPS satellites in
orbit. Because satellites fail, and have to be removed
from service, spares are always parked in orbit, ready
to be activated. This is why the PRN (satellite ID
number) can be greater than 24.
NOTE:
When you use this screen for troubleshooting, park the vehicle outside, away from buildings, tall trees,
and high-tension wires for at least 10 minutes with
the engine running.
Metallic window tinting on the front or side window or after-market electronic accessories mounted near
the navigation unit, GPS antenna, or navigation
display can interfere with GPS acquisition.
The Number of Satellites box shows the number of acquired satellites (maximum of 12). It should contain
4 or more icons. If not, troubleshoot for GPS icon is
white or not shown (see page 23-122).
The Current Position shows latitude, longitude, and elevation (in meters). If there are less than 4 satellites,
the elevation can be grossly inaccurate.
The Date/Time field shows the current date, and also a time that includes daylight savings and other
offsets entered by the client in Setup function Adjust
Time Zone/Clock.
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Error Message Table
Screen Error MessageSolution
23-153
Navigation system is unable to acquire a proper
GPS signal.Make sure there is nothing on the dashboard blocking the GPS
antenna. If not, move the vehicle to an open space away from
tall buildings, trees, etc. Aftermarket metallic window tinting
and other aftermarket devices can affect the GPS reception.
Navigation is open or No DVD disc installed.
Please check system. Make sure the correct white-labeled navigation DVD is
installed with the label side up and the navigation display is
closed.
DVD reading error (incorrect DVD disc) place
consult your dealer. Verify correct color (white) DVD installed.
Display temp is too high. System will shut down
until display cools down. This message appears briefly when the display temperature is
too high, and the display turns off until the temperature cools
down. The system turns back on when the display cools down.
Outside temperature is low, system will take a
while to start up. The temperature is below 30 °C and the navigation ECU has
difficulties reading the navigation DVD. The system will start
up when the temperature warms up.
DVD disc reading error (unformatted), please
consult your dealer. Check the navigation DVD source for deep scratches or other
damage. Make sure you are using an official Honda
navigation DVD (white in color). The system cannot read other
mapping databases or video DVDs. Check online for any
service publications to update the navigation system.
Route has not been completed. Please try again
from a different location. Routing to or from a place (new area) that is not in the
database. Try planning a different route to or from a different
location.
No alternate route found. Original route will be
guided. No alternate route method was found. The original route will
be used.
This destination cannot be found in database. The destination was not found in the database. Try another destination nearby, or select the destination with the joystick.
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