Page 529 of 560
529
Index
What to do if... (Trouble-shooting) .................. 530
Alphabetical Index ...... 533
Page 530 of 560

530What to do if... (Troubleshooting)
1-1.What to do if... (Troubleshooting)What to do if... (Troubleshooting)
If you lose your keys or
mechanical keys, new genu-
ine keys or mechanical keys
can be made by your Toyota
dealer. ( P.465)
If you lose your electronic
keys, the risk of vehicle theft
increases significantly. Con-
tact your Toyota dealer imme-
diately. ( P.465)
Is the key battery weak or
depleted? ( P.424)
Is the power switch in ON?
When locking the doors, turn
the power switch off.
( P.204)
Is the electronic key left inside
the vehicle?
When locking the doors,
make sure that you have the electronic key on your person.
The function may not operate
properly due to the condition
of the radio wave. ( P.156)
Is the child-protector lock set?
The rear door cannot be
opened from inside the vehi-
cle when the lock is set. Open
the rear door from outside
and then unlock the child-pro-
tector lock. ( P.141)
Did you press the power
switch while firmly depress-
ing the brake pedal?
( P.201)
Is the shift lever in P?
( P.201)
Is the electronic key any-
where detectable inside the
vehicle? ( P.155)
Is the electronic key battery
weak or depleted?
In this case, the hybrid sys-
tem can be started in a tem-
porary way. ( P.467)
If you have a problem,
check the following before
contacting your Toyota
dealer.
The doors cannot be
locked, unlocked, opened
or closed
You lose your keys
The doors cannot be
locked or unlocked
The rear door cannot be
opened
If you think something is
wrong
The hybrid system does
not start
Page 531 of 560

531What to do if... (Troubleshooting)
Is the 12-volt battery dis-
charged? ( P.468)
Is the power switch in ON?
If you cannot release the shift
lever by depressing the brake
pedal with the power switch in
ON ( P.210)
Is the window lock switch
pressed?
The power window except for
the one at the driver’s seat
cannot be operated if the win-
dow lock switch is pressed.
( P.185)
The auto power off function
will be operated if the vehicle
is left in ACC or ON (the
hybrid system is not operat-
ing) for a period of time.
( P.205)
The seat belt reminder light is
flashing
Are the driver and the passengers wearing the seat belts? (
P.447)
The parking brake indicator is
on
Is the parking br ake released?
(
P.213)
Depending on the situation,
other types of warning buzzer
may also sound. ( P.441, 451)
Did anyone inside the vehicle
open a door during setting the
alarm?
The sensor detects it and the
alarm sounds. ( P.81)
To stop the alarm, turn the power
switch to ON or start the hybrid sys-
tem.
Is the message displayed on
the multi-information display?
Check the message on the
multi-information display.
( P.451)
When a warning light turns on
or a warning message is dis-
played, refer to P.441, 451.
The shift lever cannot be
shifted from P even if you
depress the brake pedal
The windows do not open
or close by operating the
power window switches
The power switch is
turned off automatically
A warning buzzer sounds
during driving
An alarm is activated and
the horn sounds
A warning buzzer sounds
when leaving the vehicle
A warning light turns on
or a warning message is
displayed
Page 532 of 560
532What to do if... (Troubleshooting)
Stop the vehicle in a safe
place and replace the flat tire
with the spare tire. ( P.456)
Try the procedure for when
the vehicle becomes stuck in
mud, dirt, or snow. ( P.477)
When a problem has
occurred
If you have a flat tire
The vehicle becomes
stuck
Page 533 of 560

533Alphabetical Index
Alphabetical Index
A
A/C ................................... 320, 328Air conditioning filter ............. 415
Automatic air conditioning sys-tem ............................. 320, 328
Eco air conditioning mode .. 321, 330
Front seat concentrated airflow mode (S-FLOW) ......... 324, 334
ABS (Anti-lock Brake System) ............................................... 305Function ............................... 305
Warning light ........................ 443
ACA (Active Cornering Assist) ............................................... 306
Acoustic Vehicle Alerting Sys- tem ........................................... 72
Active Cornering Assist (ACA) ............................................... 306
AHB (Automatic High Beam) . 222
Airbags ...................................... 33 Airbag operating conditions.... 35
Airbag precautions for your child............................................. 38
Airbag warning light.............. 442
Correct driving posture ........... 27
Curtain shield airbag operating conditions ............................. 36
Curtain shield airbag precautions ............................................. 38
Front passenger occupant clas- sification system ................... 43
General airbag precautions .... 38
Location of the SRS airbags .. 33
Locations of airbags ............... 33
Modification and disposal of air- bags ..................................... 41
Seat cushion airbag ............... 33
Side airbag operating conditions ............................................. 36
Side airbag precautions ......... 38 Side and curtain shield airbags
operating conditions .............36
Side and curtain shield airbags precautions ...........................38
SRS airbags ...........................33
SRS warning light .................442
Air conditioning filter .............415
Air conditioning system.320, 328 Air conditioning filter .............415
Automatic air conditioning sys-tem .............................320, 328
Eco air conditioning mode ..321, 330
Front seat concent rated airflow
mode (S-FLOW) .........324, 334
Alarm .........................................81 Alarm ......................................81
Warning buzzer .. ..................441
Anchor brackets ... ..............52, 61
Antenna (Smart key system) .154
Anti-lock brake system (ABS)305 Function................................305
Warning light ........................443
Approach warning ..................272
Armrest ......... ......................... ..362
Assist grips .............................362
Audio system-linked display .116
Automatic air conditioning sys- tem (vehicles with 12.3-inch dis-
play) .......................................328
Automatic air conditioning sys- tem (vehicles with 8-inch dis-
play) .......................................320
Automatic air conditioning sys- tem .................................320, 328Air conditioning filter .............415
Eco air conditioning mode ..321, 330
Automatic High Beam ............222
Automatic light control system ...............................................220
Average fuel economy ...........102
Page 534 of 560

534Alphabetical Index
Average vehicle speed .......... 102
B
Back door ................................ 142Hands Free Power Back Door........................................... 145
Power back door .................. 143
Wireless remote control ....... 143
Back-up lights Replacing light bulbs ............ 430
Battery (12-volt battery) ......... 397 If the 12-volt battery is dis-charged .............................. 468
Preparing and c hecking before
winter.................................. 313
Replacing ............................. 471
Warning light ........................ 441
Battery (traction battery) ......... 75
Blind Spot Monitor (BSM) ...... 277 Blind Spot Monitor function .. 280
Rear Cross Traffic Alert function........................................... 283
Bottle holders ......................... 345
Brake Brake Hold ........................... 217
Fluid ..................................... 394
Parking brake ....................... 213
Regenerative braking ............. 71
Warning light ........................ 441
Brake assist ............................ 305
Brake Hold .............................. 217
Break-in tips ........ ................... 189
Brightness control Instrument panel light control . 93
BSM (Blind Spot Monitor) ...... 277 Blind Spot Monitor function .. 280
Rear Cross Traffic Alert function........................................... 283
C
Care Aluminum wheels .................372
Exterior .................................372
Interior ..................................376
Seat belts .............................376
Cargo capacity ................195, 198
Chains......................................315
Child-protectors......................141
Child restraint system ..............50 Fixed with a LATCH system ...59
Fixed with a seat belt..............54
Front passenger occupant clas-sification system ...................43
Points to remember ................50
Riding with children ................49
Types of child restraint system installation method ...............52
Using an anchor bracket ........61
Child safety ...............................49 12-volt battery precautions .397, 472
Airbag precautions .................38
Back door precautions..........142
Child restraint system .............52
Heated steering wheel and seat heater precautio ns..............337
How your child should wear the seat belt ................................30
Panoramic moon roof precau- tions ....................................352
Power window lock switch ....185
Power window precautions...184
Rear door child-protectors ....141
Removed key battery precau- tions ....................................425
Seat belt extender precautions .............................................30
Seat belt precautions..............29
Seat heater precautions .......337
Cleaning ..........................372, 376 Aluminum wheels .................372
Exterior .................................372
Interior ..................................376
Page 535 of 560

Alphabetical Index535
Radar sensor........................ 235
Seat belts ............................. 376
Coat hooks .............................. 363
Condenser .............................. 394
Console box ............................ 344
Consumption screen.............. 128
Coolant Checking .............................. 393
Preparing and c hecking before
winter.................................. 313
Warning light ........................ 442
Cooling system ...................... 393 Hybrid system overheating... 473
Cruise control Dynamic radar cruise control with full-speed range .......... 265
Cup holders ............................ 344
Current fuel economy ............ 102
Curtain shield airbags ............. 33
Customizable features ........... 500
D
Daytime running light system220 Replacing light bulbs ............ 430
Deck board .............................. 346
Deck under tray ...................... 347
Defogger Outside rear view mirrors ... 322, 330
Rear window ................ 322, 330
Windshield.................... 321, 330
Digital Rear-view Mirror ......... 170
Dimensions ............................. 480
Dinghy towing ........................ 200
Display BSM (Blind Spot Monitor)..... 278
Consumption screen ............ 128
Driving information ............... 102
Dynamic radar cruise control with full-speed range .......... 265
Energy monitor ..................... 128
Head-up display ................... 123 Intuitive parking assist ..........287
LTA (Lane Traci
ng Assist) ....256
Multi-information display.....100,
111
RCTA ....................................278
Warning messages ...............451
Do-it-yourself maintenance .380, 385
Door lock Back door .............................142
Side doors ............................137
Smart key system .................154
Wireless remote control........136
Doors Automatic door locking and unlocking system ................141
Back door .............................142
Door glasses ........................183
Door lock ..............................137
Open door warning buzzer ...140
Outside rear view mirrors .....181
Rear door child-protectors ....141
Side doors ............................137
Driver’s seat belt reminder light ...............................................447
Driver’s seat position memory ...............................................162Driving position memory .......162
Memory recall function .........164
Driving Break-in tips .........................189
Correct posture .......................27
Driving mode select switch ...304
Hybrid Electric vehicle driving tips ......................................311
Procedures ...........................188
Winter drive tips....................313
Driving information display .102, 113
Driving mode select switch ...304
Driving position memory .......162 Memory recall function .........164
Page 536 of 560

536Alphabetical Index
Driving support system informa-tion display ................... 105, 116
Dynamic radar cruise control with full-speed rangeFunction ............................... 265
Warning message ................ 451
E
ECB (Electronically Controlled Brake System) ...................... 305
Eco drive mode ...................... 304
EDR (Event data recorder)......... 8
E-Four (Electronic On-Demand AWD system) ........................ 306
Elapsed time ........................... 104
Electric motor Location.................................. 70
Specification ......................... 482
Electric Power Steering (EPS) Function ............................... 306
Warning light ........................ 443
Electronically Controlled Brake System (ECB) ....................... 305
Electronic key Battery-saving function......... 155
If the electronic key does not operate properly ................. 466
Replacing the battery ........... 424
Electronic sunshade .............. 350 Operation ............................. 350
Emergency, in case of If a warning buzzer sounds .. 441
If a warning light turns on ..... 441
If a warning message is dis-played................................. 451
If the 12-volt battery is dis- charged .............................. 468
If the electronic key does not operate properly ................. 466
If the fuel filler door cannot be opened ............................... 465
If the hybrid sy stem will not start ...........................................463
If the vehicle is submerged or water on the road is rising ..434
If you have a flat tire .............456
If you lose your keys.............465
If you think something is wrong ...........................................439
If your vehicle becomes stuck ...........................................477
If your vehicle has to be stopped in an emergency .................433
If your vehicle needs to be towed ...........................................436
If your vehicle ove rheats ......473
Emergency flashers ...............432
Energy monitor .......................128
Engine Compartment........................390
Hood .....................................387
Identification number ............481
Engine coolant Capacity ...............................483
Checking ..............................393
Preparing and checking before winter ..................................313
Warning light ........................442
Engine coolant temperature gauge .......................................90
Engine oil Capacity ...............................482
Checking ..............................390
Preparing and checking before winter ..................................313
Warning light ........................442
Engine oil maintenance data .92, 392
Enhanced Vehicle Stability Con- trol (Enhanced VSC ) .............306
Enhanced VSC (Enhanced Vehi- cle Stability Control).............306
EPS (Electric Po wer Steering)
Function................................306