2023 TOYOTA RAV4 PLUG-IN HYBRID Owners Manual

63
1
1-2. Child safety
For safety and security
Toyota authorized repairer, or any reli-
able repairer: Locking clip for child restraint system(Part No. 73119-22010)
■ISOFIX lower anchorages
(ISOFIX child restraint system)
Lower anchorages are provided for
the outboard rear seats. (Tags dis-
playing the location of the anchor-
ages are attached to the seats.)
■Installation with ISOFIX lower
anchorage (ISOFIX child
restraint system)
Install the child restraint system in
accordance to the operation man-
ual enclosed with the child restraint
system.
If the child restraint system on hand
is not within the “universal” cate-
gory (or the necessary information
is not in the table), refer to the
“Vehicle List” provided by the child
restraint system maker for various
possible installation positions, or
check the compatibility after asking
the retailer of the child seat.
( P.55, 56)
1 Adjust the seatback angle to the
most upright position. When
installing a forward-facing child
WARNING
■When installing a child restraint system
Observe the following precautions.
Failure to do so may result in death or serious injury.
●Do not allow children to play with the seat belt. If the seat belt becomes twisted around a child’s
neck, it may lead to choking or other serious injuries that could result in death. If this occurs and
the buckle cannot be unfastened, scissors should be used to cut the belt.
●Ensure that the belt and plate are securely locked and the seat belt is
not twisted.
●Shake the child restraint system left
and right, and forward and back- ward to ensure that it has been securely installed.
●After securing a child restraint sys-tem, never adjust the seat.
●When a junior seat is installed, always ensure that the shoulder
belt is positioned across the center of the child’s shoulder. The belt should be kept away from the
child’s neck, but not so that it could fall off the child’s shoulder.
●Follow all installation instructions provided by the child restraint sys-tem manufacturer.
Child restraint system fixed
with an ISOFIX lower
anchorage

641-2. Child safety
seat, if there is a gap between
the child seat and the seatback,
adjust the seatback angle until
good contact is achieved.
2 If the head restraint interferes
with the child restraint system
installation and the head
restraint can be removed,
remove the head restraint. Oth-
erwise, put the head restraint in
the upper most position.
( P.264)
3 Check the positions of the exclu-
sive fixing bars, and install the
child restraint system to the
seat.
The bars are installed in the clearance between the seat cushion and seat-
back.
4 After installing the child restraint
system, rock it back and forth to
ensure that it is installed
securely. ( P.63)
■Top tether anchorages
Top tether anchorages are pro-
vided for the outboard rear seats.
Use top tether anchorages when
fixing the top strap.
Top tether anchorages
Top strap
■Fixing the top strap to the top
tether anchorages
Install the child restraint system in
WARNING
■When installing a child restraint system
Observe the following precautions. Failure to do so may result in death or serious injury.
●After securing a child restraint sys-tem, never adjust the seat.
●When using the lower anchorages, be sure that there are no foreign
objects around the anchorages and that the seat belt is not caught behind the child restraint system.
●Follow all installation instructions provided by the child restraint sys-
tem manufacturer.
Using a top tether anchor-
age
A
B

65
1
1-2. Child safety
For safety and security
accordance to the operation man-
ual enclosed with the child restraint
system.
1 Adjust the head restraint to the
upmost position.
If the head restraint interferes with the
child restraint system or top strap installation and the head restraint can be removed, remove the head restraint.
( P.264)
2Latch the hook onto the top
tether anchorage and tighten
the top strap.
Make sure the top strap is securely latched. ( P.63)
When installing the child restraint sys- tem with the head restraint being raised, be sure to have the top strap
pass underneath the head restraint.
Hook
Top strap
A
B
WARNING
■When installing a child restraint system
Observe the following precautions. Failure to do so may result in death or serious injury.
●Firmly attach the top strap and make sure that the belt is not
twisted.
●Do not attach the top strap to any-
thing other than the top tether anchorages.
●After securing a child restraint sys-tem, never adjust the seat.
●Follow all installation instructions provided by the child restraint sys-tem manufacturer.
●When installing the child restraint system with the head restraint
being raised, after the head restraint has been raised and then the top tether anchorage has been
fixed, do not lower the head restraint.

661-3. Emergency assistance
1-3.Emerg ency as sista nce
*: Operates within the eCall coverage.
The system name differs depending
on the country.
Type A
Microphone
“SOS” button*
Indicator lights
*: This button is intended for communi-
cation with the eCall system operator.
Other SOS buttons available in other
systems of a motor vehicle do not
relate to the device and are not
intended for communication with the
eCall system operator.
Type B
Microphone
“SOS” button*
Indicator lights
*: This button is intended for communi-
cation with the eCall system operator.
Other SOS buttons available in other
systems of a motor vehicle do not
relate to the device and are not
intended for communication with the
eCall system operator.
Type C
“SOS” button*
Indicator lights
Microphone
Speaker
eCall*
eCall is a telematics service
that uses Global Navigation
Satellite System (GNSS) data
and embedded cellular tech-
nology to enable the following
emergency calls to be made:
Automatic emergency calls
(Automatic Collision Notifica-
tion) and manual emergency
calls (by pressing the “SOS”
button). This service is
required by European Union
Regulations.
System components
A
B
C
A
B
C
A
B
C
D

67
1
1-3. Emergency assistance
For safety and security
*: This button is intended for communi-
cation with the eCall system operator.
Other SOS buttons available in other
systems of a motor vehicle do not
relate to the device and are not
intended for communication with the
eCall system operator.
■Automatic Emergency Calls
If any airbag deploys, the system is
designed to automatically call the
eCall control center.* The answer-
ing operator receives the vehicle’s
location, the time of the incident
and the vehicle VIN, and attempts
to speak with the vehicle occupants
to assess the situation. If the occu-
pants are unable to communicate,
the operator automatically treats
the call as an emergency and con-
tacts the nearest emergency ser-
vices provider (112 system etc.) to
describe the situation and request
that assistance be sent to the loca-
tion.
*: In some cases, the call cannot be
made. ( P.68)
■Manual Emergency Calls
In the event of an emergency,
press the “SOS” button to call the
eCall control center.* The answer-
ing operator will determine your
vehicle’s location, assess the situa-
tion, and dispatch the necessary
assistance required.
Make sure to open the cover before
pressing the “SOS” button.
If you accidentally press the “SOS” but-
ton, tell the operator that you are not
experiencing an emergency.
*: In some cases, the call cannot be
made. ( P.68)
When the power switch is turned to
ON, the red indicator light will illumi-
nate for 10 seconds. Then, the
green indicator light will illuminate
for 2 seconds and remain illumi-
nated if the system is functioning
properly.
The indicator lights indicate the fol-
lowing:
 If the green indicator light illumi-
nates and stays on, the system
is enabled.
 If the green indicator light flashes
twice per second, an automatic
or manual Emergency Call is
being made.
 If the red indicator light illumi-
nates at any time other than
immediately after the power
switch is turned to ON, the sys-
tem may be malfunctioning or
Emergency Notification Ser-
vices
Indicator lights

681-3. Emergency assistance
the backup battery may be
depleted.
 If the red indicator light blinks for
approximately 30 seconds during
an Emergency Call, the call has
been disconnected or the cellular
network signal is weak.
The service life of the backup battery
does not exceed 3 years.
■Free/Open Source Software Infor-
mation
This product contains Free/Open Source Software (FOSS).
The license information and/or the source code of such FOSS can be found at the following URL.
http://www.opensourceautomotive.com/dcm/19MC/
WARNING
■When the Emergency Call may
not be made
●It may not be possible to make Emergency Calls in any of the fol-
lowing situations. In such cases, report to emergency services pro-vider (112 system etc.) by other
means such as nearby public phones.
• Even when the vehicle is in the cel-
lular phone service area, it may be difficult to connect to the eCall con-trol center if the reception is poor or
the line is busy. In such cases, even though the system attempts to connect to the eCall control center,
you may not be able to connect to the eCall control center to make Emergency Calls and contact emer-
gency services.
• When the vehicle is out of the cellu-
lar phone service area, the Emer- gency Calls cannot be made.
• When any related equipment (such as the “SOS” button panel, indicator lights, microphone, speaker, DCM,
antenna, or any wires connecting the equipment) is malfunctioning, damaged or broken, the Emer-
gency Call cannot be made.
• During an Emergency Call, the sys-
tem makes repeated attempts to connect to the eCall control center. However, if it cannot connect to the
eCall control center due to poor radio wave reception, the system may not be able to connect to the
cellular network and the call may finish without connecting. The red indicator light will blink for approxi-
mately 30 seconds to indicate this disconnection.
●If the 12-volt battery’s voltage decreases or there is a disconnec-tion, the system may not be able to
connect to the eCall control center.
■When the Emergency Call sys-
tem is replaced with a new one
The Emergency Call system should be registered. Contact any authorized
Toyota retailer or Toyota authorized repairer, or any reliable repairer.
■For your safety
●Please drive safely.The function of this system is to
assist you in making the Emer- gency Call in case of accidents such as traffic accidents or sudden
medical emergencies, and it does not protect the driver or passengers in any way. Please drive safely and
fasten your seatbelts at all times for your safety.
●In case of an emergency, make lives the top priority.
●If you smell anything burning or other unusual smells, leave the vehicle and evacuate to a safe area
immediately.

69
1
1-3. Emergency assistance
For safety and security
WARNING
●If the airbags deploy when the sys- tem is operating normally, the sys-
tem makes emergency call. The system also makes emergency call when the vehicle is struck from the
rear or rolls over, even if the air- bags do not deploy.
●For safety, do not make the Emer-gency Call while driving.Making calls during driving may
cause mishandling of the steering wheel, which may lead to unex-pected accidents.
Stop the vehicle and confirm the safety of your surroundings before making the Emergency Call.
●When changing fuses, please use the specified fuses. Using other
fuses may cause ignition or smoke in the circuit and lead to a fire.
●Using the system while there is smoke or an unusual smell may cause a fire. Stop using the system
immediately and consult any autho- rized Toyota retailer or Toyota authorized repairer, or any reliable
repairer.
NOTICE
■To prevent damage
Do not pour any liquids onto the “SOS” button panel, etc. and do not impact it.
■If the “SOS” button panel, speaker or microphone malfunc-
tions during an Emergency Call or manual maintenance check
It may not be possible to make Emer-
gency Calls, confirm the system sta- tus, or communicate with the eCall control center operator. If any of the
above equipment is damaged, please consult any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.

701-3. Emergency assistance
■Data processing flow
Server
Storage
Processing
DCM
1 Customer activates service on Toyota Customer portal & accepts terms
of services according to GDPR.
2 Server activates the service in the DCM and defines which vehicle data
to collect.
3 Defined vehicle data is collected by the DCM.
4 Data is shared with the server.
5 Data is stored in the server.
6 Data is processed in the server for fulfilling the service.
7 Processed data is presented to the customer.
For a list of eligible service please visit the Toyota Customer portal.
System overview of added service (if equipped)
A
B
C
D