2023 TOYOTA RAV4 PLUG-IN HYBRID Owners Manual

527
8
8-1. Essential information
When trouble arises
more, or press it briefly 3 times
or more in succession.
5 Stop the vehicle in a safe place
by the road.
■If emergency stopped
The functions of the air conditioning, etc.
may be partially limited in order to reduce the power consumption of the 12-volt battery.
 If the door can be opened, open
the door and exit the vehicle.
 If the door can not be opened,
open the window using the
power window switch and ensure
an escape route.
 If the window can be opened,
exit the vehicle through the win-
dow.
 If the door and window cannot be
opened due to the rising water,
remain calm, wait until the water
level inside the vehicle rises to
the point that the water pressure
inside of the vehicle equals the
water pressure outside of the
vehicle and then open the door
after waiting for the rising water
to enter the vehicle, and exit the
vehicle. When the outside water
level exceeds half the height of
the door, the door cannot be
opened from the inside due to
WARNING
■If the hybrid system has to be turned off while driving
Turning the hybrid system off while driving will not cause a loss of steer-ing or braking control. However,
power assist for the steering wheel may be lost making it difficult to steer smoothly before stopping the vehicle
depending on the remaining charge in the 12-volt battery or usage condi-tions. Decelerate as much as possible
before turning off the hybrid system.
If the vehicle is sub-
merged or water on the
road is rising
This vehicle is not designed to
be able to drive on roads that
are deeply flooded with water.
Do not drive on roads where
the roads may be submerged
or the water may be rising. It is
dangerous to remain in the
vehicle, if it anticipated that the
vehicle will be flooded or set a
drift. Remain calm and follow
the following.

5288-1. Essential information
water pressure.
■Water level exceeds the floor
When the water level exceeds the floor and time has passed, the electrical equipment will get damaged, the power
windows will not operate, the engine and motor stop, and the vehicle may not be able to get moving.
■Using an emergency escape ham-
mer*1
Laminated glass*2 is used in the wind- shield and the windows on this vehicle.
Laminated glass cannot be shattered
with an emergency hammer*1.*1: Contact any authorized Toyota
retailer or Toyota authorized repairer,
or any reliable repairer or aftermarket
accessory manufacturer for further
information about an emergency
hammer.
*2: If equipped
■How to distinguish laminated glass
When looking from the cross-sectional
view point, laminated glass is two sheets of glass pasted together.
Laminated glass
Tempered glass
A
B
WARNING
■Caution while driving
Do not drive on roads where the
roads may be submerged or the water may be rising. Otherwise the vehicle may be damaged and cannot move,
as well as become flooded and set a drift, which may lead to death.

529
8
8-2. Steps to take in an emergency
When trouble arises
8-2.Ste ps to take in an emerg ency
The following may indicate a prob-
lem with your transmission. Contact
any authorized Toyota retailer or
Toyota authorized repairer, or any
reliable repairer or commercial tow-
ing service before towing.
 The hybrid system warning mes-
sage is shown on the multi-infor-
mation display and the vehicle
does not move.
 The vehicle makes an abnormal
sound.
From the front
Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
If your vehicle needs to
be towed
If towing is necessary, we rec-
ommend having your vehicle
towed by any authorized
Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer or commercial
towing service, using a wheel-
lift type truck or flatbed truck.
Use a safety chain system for
all towing, and abide by all
state/provincial and local laws.
Situations when it is neces-
sary to contact dealers
before towing
Towing with a wheel-lift type
truck
WARNING
Observe the following precautions.
Failure to do so may result in death or
serious injury.

5308-2. Steps to take in an emergency
When using a flat-bed truck to
transport the vehicle, use tire strap-
ping belts. Refer to the owner’s
manual of the flat-bed truck for the
tire strapping method.
In order to suppress vehicle move-
ment during transportation, set the
parking brake and turn the power
switch off.
If a tow truck is not available in an
emergency, your vehicle may be
temporarily towed using cables or
chains secured to the emergency
towing eyelets. This should only be
attempted on hard surfaced roads
for short distances at under 30
km/h (18 mph).
A driver must be in the vehicle to
steer and operate the brakes. The
vehicle’s wheels, drive train, axles,
steering and brakes must be in
good condition.
WARNING
■When towing the vehicle
Be sure to transport the vehicle with
all four wheels raised off the ground. If the vehicle is towed with the tires contacting the ground, the drivetrain
or related parts may be damaged, the vehicle may fly off the truck, or elec-tricity generated by the operation of
the motor may cause a fire to occur depending on the nature of the dam-age or malfunction.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck
●Do not tow the vehicle from the rear when the power switch is off. The steering lock mechanism (if
equipped) is not strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for tow-ing at the opposite end of the raised
vehicle. Without adequate clear- ance, the vehicle could be dam-aged while being towed.
■Towing with a sling-type truck
Do not tow with a sling-type truck to prevent body damage.
Using a flatbed truck
Emergency towing

531
8
8-2. Steps to take in an emergency
When trouble arises
To have your vehicle towed by
another vehicle, the towing eyelet
must be installed to your vehicle.
Install the towing eyelet using the
following procedure.
1 Take out the wheel nut wrench
and towing eyelet. ( P.549,
560)
2 Using a flathead screwdriver,
remove eyelet cover ( ), and
then remove eyelet cover ( ).
To protect the bodywork, place a rag between the screwdriver and the vehi-cle body as shown in the illustration.
3 Insert the towing eyelet into the
hole and tighten partially by
hand.
4 Tighten down the towing eyelet
securely using a wheel nut
wrench (if equipped) or hard
metal bar.
5 Securely attach cables or chains
to the towing eyelet.
Take care not to damage the vehicle body.
6 Enter the vehicle being towed
and start the hybrid system.
Turn off the Parking Support Brake function. (if equipped): P.403
If the hybrid system does not start, turn
the power switch to ON.
7 Shift the shift lever to N and
release the parking brake.
Turn automatic mode off. ( P.321)
When the shift lever cannot be shifted:  P.316
■While towing
If the hybrid system is off, the power assist for the brakes and steering will
not function, making steering and brak- ing more difficult.
■Wheel nut wrench (if equipped)
●Vehicles without spare tire: Wheel nut wrench is installed in luggage com-
partment. ( P.550)
●Vehicles with spare tire: Wheel nut
wrench is in the tool bag in luggage compartment. ( P.560)
●Vehicles without wheel nut wrench:
Emergency towing proce-
dure
A
B

5328-2. Steps to take in an emergency
Wheel nut wrench can be purchased
at any authorized Toyota retailer or Toyota authorized repairer, or any reli-able repairer.
 Fluid leaks under the vehicle
(Water dripping from the air con-
ditioning after use is normal.)
 Flat-looking tires or uneven tire
wear
 High coolant temperature warn-
ing light flashes or come on
 Changes in exhaust sound
 Excessive tire squeal when cor-
nering
 Strange noises related to the
suspension system
 Pinging or other noises related to
the hybrid system
 Engine missing, stumbling or
running roughly
 Appreciable loss of power
WARNING
Observe the following precautions. Failure to do so may result in death or serious injury.
■While towing
●When towing using cables or
chains, avoid sudden starts, etc. which place excessive stress on the towing eyelets, cables or chains.
The towing eyelets, cables or chains may become damaged, bro-ken debris may hit people, and
cause serious damage.
●Vehicles with steering lock function:
Do not turn the power switch off. There is a possibility that the steer-ing wheel is locked and cannot be
operated.
■Installing towing eyelets to the
vehicle
Make sure that towing eyelets are installed securely. If not securely
installed, towing eyelets may come loose during towing.
NOTICE
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
If you think something is
wrong
If you notice any of the follow-
ing symptoms, your vehicle
probably needs adjustment or
repair. Contact any authorized
Toyota retailer or Toyota
authorized repairer, or any reli-
able repairer as soon as possi-
ble.
Visible symptoms
Audible symptoms
Operational symptoms

533
8
8-2. Steps to take in an emergency
When trouble arises
 Vehicle pulls heavily to one side
when braking
 Vehicle pulls heavily to one side
when driving on a level road
 Loss of brake effectiveness,
spongy feeling, pedal almost
touches the floor

5348-2. Steps to take in an emergency
■Brake system warning light (warning buzzer)
■Brake system warning light
If a warning light turns on or a warning buzzer sounds
Calmly perform the following actions if any of the warning lights
comes on or flashes. If a light comes on or flashes, but then goes
off, this does not necessarily indicate a malfunction in the system.
However, if this continues to occur, have the vehicle inspected by
any authorized Toyota retailer or Toyota authorized repairer, or any
reliable repairer.
Actions to the warning lights or warning buzzers
Warning lightDetails/Actions
(Red)
Indicates that:
 The brake fluid level is low; or
 The brake system is malfunctioning
 Immediately stop the vehicle in a safe place
and contact any authorized Toyota retailer or
Toyota authorized repairer, or any reliable
repairer. Continuing to drive the vehicle may
be dangerous.
Warning lightDetails/Actions
(Yellow)
Indicates a malfunction in:
 The parking brake system;
 The regenerative braking system; or
 The electronically controlled brake system
 Have the vehicle inspected by any authorized
Toyota retailer or Toyota authorized repairer,
or any reliable repairer immediately.