2022 RAM PROMASTER Owners Manual

SAFETY175
EXHAUST GAS The best protection against carbon monoxide entry
into the vehicle body is a properly maintained
engine exhaust system.
Whenever a change is noticed in the sound of the
exhaust system, when exhaust fumes can be
detected inside the vehicle, or when the underside
or rear of the vehicle is damaged, have an
authorized dealer inspect the complete exhaust
system and adjacent body areas for broken,
damaged, deteriorated, or mispositioned parts.
Open seams or loose connections could permit
exhaust fumes to seep into the passenger
compartment. In addition, inspect the exhaust
system each time the vehicle is raised for
lubrication or oil change. Replace as required.CARBON MONOXIDE WARNINGS
WARNING!
Exhaust gases can injure or kill. They contain
carbon monoxide (CO), which is colorless
and odorless. Breathing it can make you
unconscious and can eventually poison you.
To avoid breathing (CO), follow these safety tips:
Do not run the engine in a closed garage or in
confined areas any longer than needed to
move your vehicle in or out of the area.
If you are required to drive with the trunk/lift -
gate/rear doors open, make sure that all
windows are closed and the climate control
BLOWER switch is set at high speed. DO NOT
use the recirculation mode.
If it is necessary to sit in a parked vehicle with
the engine running, adjust your heating or
cooling controls to force outside air into the
vehicle. Set the blower at high speed.
WARNING!
Carbon monoxide (CO) in exhaust gases is
deadly. Follow the precautions below to prevent
carbon monoxide poisoning:
Do not inhale exhaust gases. They contain
carbon monoxide, a colorless and odorless
gas, which can kill. Never run the engine in a
closed area, such as a garage, and never sit in
a parked vehicle with the engine running for
an extended period. If the vehicle is stopped in
an open area with the engine running for more
than a short period, adjust the ventilation
system to force fresh, outside air into the
vehicle.
Guard against carbon monoxide with proper
maintenance. Have the exhaust system
inspected every time the vehicle is raised.
Have any abnormal conditions repaired
promptly. Until repaired, drive with all side
windows fully open.
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176
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS
The Hazard Warning Flashers button is located on
the instrument panel below the climate controls.
Hazard Warning Flashers Button

Push the button to turn on the Hazard Warning
Flashers. When the button is activated, all
directional turn signals will flash on and off to warn
oncoming traffic of an emergency. Push the button
a second time to turn off the Hazard Warning
Flashers.
This is an emergency warning system and it should
not be used when the vehicle is in motion. Use it
only when your vehicle is disabled or signaling a
safety hazard warning for other motorists. When you must leave the vehicle to seek
assistance, the Hazard Warning Flashers will
continue to operate even though the ignition is
placed in the OFF position.
NOTE:With extended use, the Hazard Warning Flashers
may wear down your battery.
SOS AND ASSIST SYSTEM

Assist And SOS Buttons

The overhead console contains an SOS and ASSIST
button.
NOTE:
Your vehicle may be transmitting data as autho
-
rized by the subscriber Ú page 256.

The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network, which comes as a built in function.
Other Uconnect services will only be operable if your
SiriusXM Guardian™ service is active and connected
to an operable LTE (voice/data) or 4G (data)
network.

1 — SOS Button
2 — ASSIST Button
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.

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IN CASE OF EMERGENCY177
(Continued)
SOS Call

1. Push the SOS Call button on the overhead
console.

NOTE:In case the SOS Call button is pushed in error,
there will be a ten second delay before the SOS
Call system initiates a call to a SOS operator.
To cancel the SOS Call connection, push the SOS
call button on the overhead console or press the
cancellation button on the Device Screen. Termi -
nation of the SOS Call will turn off the green LED
light on the overhead console.
2. The LED lights located within the SOS and ASSIST buttons on the overhead console will
turn green once a connection to a SOS
operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a
SOS Call
The vehicle brand
The last known GPS coordinates of the
vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to
determine if additional help is needed.
NOTE:
Your vehicle may be transmitting data as
authorized by the subscriber.
Once a connection is made between the
vehicle’s SOS Call system and the SOS oper -
ator, the SOS operator may be able to open
a voice connection with the vehicle to deter -
mine if additional help is needed. Once the
SOS operator opens a voice connection with
the vehicle’s SOS Call system, the operator
should be able to speak with you or other
vehicle occupants and hear sounds occur -
ring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected
with the SOS operator until the SOS oper -
ator terminates the connection. 5. The SOS operator may attempt to contact
appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
Never place anything on or near the vehicle’s
operable network and GPS antennas. You
could prevent operable network and GPS
signal reception, which can prevent your
vehicle from placing an emergency call. An
operable network and GPS signal reception is
required for the SOS Call system to function
properly.
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178IN CASE OF EMERGENCY
(Continued)
(Continued) SOS Call System Limitations
Vehicles sold in Mexico
DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not answer or respond to SOS system calls.
If the SOS Call system detects a malfunction,
any of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The overhead console lights located within the
SOS and ASSIST buttons will continuously illumi -
nate red.
The Device Screen will display the following
message: “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer.”

The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after -
market electrical equipment to the vehicle’s elec -
trical system. This may prevent your vehicle from
sending a signal to initiate an emergency call.
To avoid interference that can cause the SOS Call
system to fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical system
or modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.

Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
WARNING!

Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could
prevent operable network and GPS signal recep -
tion, which can prevent your vehicle from placing
an emergency call. An operable network and GPS
signal reception is required for the SOS Call
system to function properly.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after -
market electrical equipment to the vehicle’s elec -
trical system. This may prevent your vehicle from
sending a signal to initiate an emergency call.
To avoid interference that can cause the SOS Call
system to fail, never add aftermarket equipment
(e.g., two-way mobile radio, CB radio, data
recorder, etc.) to your vehicle’s electrical system
or modify the antennas on your vehicle. IF YOUR
VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.

Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!
WARNING!
Ignoring the overhead console light could
mean you will not have SOS Call services.
If the overhead console light is illuminated,
have an authorized dealer service the SOS
Call system immediately.

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IN CASE OF EMERGENCY179
Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware
are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or
Global Positioning Satellite signals are unavail -
able or obstructed

Equipment malfunction at the SOS operator facility

Operator error by the SOS operator

LTE (voice/data) or 4G (data) network congestion

Weather
Buildings, structures, geographic terrain, or
tunnels
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
Never place anything on or near the vehicle’s
LTE (voice/data) or 4G (data) and GPS
antennas. You could prevent LTE (voice/data) or
4G (data) and GPS signal reception, which can
prevent your vehicle from placing an emergency
call. An operable LTE (voice/data) or 4G (data)
network connection and a GPS signal is
required for the SOS Call system to function
properly.
NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void
the user's authority to operate the equipment.

The Occupant Restraint Control module turns on
the air bag Warning Light on the instrument panel
if a malfunction in any part of the system is
detected. If the Air Bag Warning Light is illumi -
nated, have an authorized dealer service the
Occupant Restraint Control system immediately.

WARNING!
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.CAUTION!
To avoid damage to the mirror during cleaning,
never spray any cleaning solution directly onto
the mirror. Apply the solution onto a clean cloth
and wipe the mirror clean.
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180IN CASE OF EMERGENCY
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that
can immediately connect you with help in the event
that your vehicle’s airbags deploy. Please refer to
your provided radio supplement for complete
information.
ASSIST Call
The ASSIST Button is used to automatically
connect you to any one of the following support
centers:
Roadside Assistance – If you get a flat tire, or
need a tow, just push the ASSIST button and
you’ll be connected to someone who can help.
Roadside Assistance will know what vehicle
you’re driving and its location. Additional fees
may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all
other vehicle issues.
Uconnect Customer Care - Total support for
Radio, Phone and NAV issues.
JACKING AND TIRE CHANGING PREPARATIONS FOR JACKING

1. Park the vehicle on a firm, level surface. Avoid ice or slippery areas.

2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake firmly.
4. Place the transmission in PARK (P) or REVERSE (R) for manual transmission.
5. Turn the ignition OFF.
6. Block both front and rear of the wheel diagonally opposite of the jacking position.
For example, if the driver’s front wheel is being
changed, block the passenger’s rear wheel.WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid the danger of
being hit when operating the jack or changing
the wheel.
Being under a jacked-up vehicle is dangerous.
The vehicle could slip off the jack and fall on
you. You could be crushed. Never put any part
of your body under a vehicle that is on a jack.
If you need to get under a raised vehicle, take
it to a service center where it can be raised on
a lift.
Never start or run the engine while the vehicle
is on a jack.
The jack is designed to be used as a tool for
changing tires only. The jack should not be
used to lift the vehicle for service purposes.
The vehicle should be jacked on a firm level
surface only. Avoid ice or slippery areas.
WARNING!
Do not attempt to change a tire on the side of
the vehicle close to moving traffic. Pull far
enough off the road to avoid being hit when
operating the jack or changing the wheel.

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IN CASE OF EMERGENCY181

Wheel Blocked Example

NOTE:Passengers should not remain in the vehicle when
the vehicle is being lifted or raised.
JACK LOCATION — IF EQUIPPED
Depending on vehicle trim level, the jack and jack
tools are stored under the front passenger seat in
a box, or strapped behind the driver seat in a tool
bag. Tools may vary.
Jack Kit Location

To release the jack kit from its storage location,
turn the lock knob a quarter turn counterclockwise
to the unlock position.
Lock Knob

CAUTION!
Do not force lock knob over limit. Damage to
lock knob may occur.
1 — Unlock Position
2 — Lock Position
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182IN CASE OF EMERGENCY

To open the jack kit container, you must push the
container’s release to separate the top and bottom.

Container Release Jacking Tools

SPARE TIRE REMOVAL

1. Remove the spare tire before attempting to
jack up the vehicle. Attach the lug bolt
adapter to the winch extension and insert it
into the winch mechanism.

Jack Tools

1 — Tow Eye — If Equipped
2 — Wrench Handle
3 — Lug Bolt Adapter
4 — Jack
5 — Reversible Tool — If Equipped
6 — Tool Handle — If Equipped
7 — Winch Extension
1 — Wrench Handle
2 — Lug Bolt Adapter
3 — Winch Extension

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