2022 RAM PROMASTER Owners Manual

7
INTRODUCTION
Dear Customer,
Congratulations on the purchase of your new Ram. Be assured that it represents precision workmanship, distinctive styling, and high quality.
This Owner’s Manual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your
vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers to its
customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications carefully before
driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help ensure safe and
enjoyable operation of your vehicle. Be sure you are familiar with all vehicle controls, particularly those used for braking, steering, transmission, and transfer
case shifting (if equipped). Learn how your vehicle handles on different road surfaces. Your driving skills will improve with experience.
This Owner’s Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in the
text. Therefore, you should only consider the information that is related to the trim level, engine, and version that you have purchased. Any content introduced
throughout the Owner’s Information, which may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”. All data contained
in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement of the vehicles produced.
For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For further information, contact an
authorized dealer.
When it comes to service, remember that authorized dealers know your Ram best, have factory-trained technicians, genuine Mopar® parts, and care about your
satisfaction.1

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8
SYMBOLS KEY
If you do not read this entire Owner’s Manual, you may miss important
information. Observe all Cautions and Warnings.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body modifications or
special equipment installed by van conversion/camper manufacturers/body
builders. US residents refer to the Warranty Information, Section 2.1.C.
Canadian residents refer to the “What Is Not Covered” section of the Warranty
Information. Such equipment includes video monitors, DVD/Blu-Ray™,
heaters, stoves, refrigerators, etc. For warranty coverage and service on these
items, contact the applicable manufacturer.
Operating instructions for the special equipment installed by the conversion/
camper manufacturer should also be supplied with your vehicle. For any
additional instructions, please contact your conversion/camper manufacturer.
To obtain dimensional and technical specifications for your vehicle, refer to the
Body Builder’s Guide at
https://www.ramtrucks.com/ram-commercial/
body-builders-guide.html.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING! These statements are against operating
procedures that could result in a collision, bodily
injury and/or death.
CAUTION! These statements are against procedures that
could result in damage to your vehicle.
NOTE: A suggestion which will improve installation,
operation, and reliability. If not followed, may result
in damage.
TIP: General ideas/solutions/suggestions on easier
use of the product or functionality.
PAGE REFERENCE
ARROW Follow this reference for additional information on
a particular feature.
FOOTNOTE Supplementary and relevant information
pertaining to the topic.
WARNING!
Any modifications or alterations to this vehicle could seriously affect its
roadworthiness and safety and may lead to a collision resulting in serious
injury or death.

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9
SYMBOL GLOSSARY
Some car components have colored labels with symbols indicating
precautions to be observed when using this component. It is important to
follow all warnings when operating your vehicle. See below for the definition of
each symbol Úpage 59.
NOTE:Warning and Indicator lights are different based upon equipment options and
current vehicle status. Some telltales are optional and may not appear.
Red Warning Lights
Seat Belt Reminder Warning Light
Úpage 61
Air Bag Warning Light Úpage 59
Battery Charge Warning Light Úpage 60
Door Open Warning Light Úpage 60
Electronic Throttle Control (ETC) Warning Light Úpage 60
Transmission Fault Warning Light
Úpage 61
Engine Temperature Warning Light Úpage 60
Brake Warning Light Úpage 59
Oil Pressure Warning Light Úpage 61
Vehicle Security Warning Light Úpage 61
Electric Power Steering (EPS) Fault Warning Light Úpage 60
Hood Open Warning Light Úpage 60
Rear Cargo Door Warning Light Úpage 61
Red Warning Lights
1

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10
Yellow Warning Lights
Immobilizer Fail / VPS Electrical Alarm Indicator Light Úpage 62
Tire Pressure Monitoring System (TPMS) Warning Light Úpage 63
Electronic Stability Control (ESC) Warning Light Úpage 62
Electronic Stability Control (ESC) OFF Warning Light Úpage 62
Engine Check/Malfunction Indicator Warning Light (MIL) Úpage 63
Anti-Lock Brake System (ABS) Warning Light Úpage 61
Generic Warning Light Úpage 62Service Forward Collision Warning (FCW) Light
Úpage 63
Service Required/Call For Service Warning Light Úpage 63
Transmission Temperature Warning Light Úpage 65
Towing Hook Breakdown Warning Light Úpage 64
Adaptive Cruise Control (ACC) Fault Warning Light Úpage 61
Service Active Lane Management Warning Light Úpage 63
Low Fuel Warning Light Úpage 62
Yellow Warning Lights

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11
Yellow Indicator Lights
Forward Collision Warning (FCW) OFF Indicator Light Úpage 65
TOW/HAUL Indicator Light Úpage 65
Keyless System Failure Light Úpage 65
Rain Sensor Failure Light Úpage 65
Exterior Lights Failure Light Úpage 65
Fuel Cutoff Failure Light Úpage 65
Green Indicator Lights
Turn Signal Indicator / Hazard Warning Lights
Úpage 66
Front Fog Indicator Light Úpage 66
Parking/Headlights On Indicator Light Úpage 66
Cruise Control Indicator Light Úpage 66
Active Lane Management Indicator Light Úpage 65
Active Speed Limiter Set Indicator Light Úpage 66
Automatic High Beam Indicator Light Úpage 661

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12
Blue Indicator Lights
High Beam Indicator Light Úpage 66
White Indicator Lights
Speed Warning Indicator Light
Úpage 67
Adaptive Cruise Control (ACC) Set With Target Indicator Light Úpage 66
Active Lane Management Indicator Light
Úpage 67
Active Speed Limiter Ready Indicator Light Úpage 67
White Indicator Lights

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13
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle is equipped with a key fob which
supports Passive Entry, Remote Keyless Entry
(RKE), Keyless Enter ‘n Go™ (if equipped), and
Remote Start (if equipped). The key fob allows you
to lock or unlock all doors, as well as activate the
Panic Alarm from distances up to approximately
66 ft (20 m). The key fob does not need to be
pointed at the vehicle to activate the system.
The key fob also contains an integrated
mechanical key, which can be used by pushing
the mechanical key release button.
NOTE:
The key fob’s wireless signal may be blocked if
the key fob is located next to a mobile phone,
laptop, or other electronic device. This may
result in poor performance.
If your vehicle is equipped with a Wireless
Charging Pad, the key fob may not be detected
if it is placed within 6 inches (15 cm) of the pad
Úpage 47.
With the ignition in the ON position and the
vehicle moving at 2 mph (4 km/h), all RKE
commands are disabled.

Figure 1 - Keyless Ignition Key Fob Figure 2 - Keyless Ignition Key Fob

In case the ignition switch does not change with the
push of a button, the key fob may have a low or fully
depleted battery. A low key fob battery can be verified
by referring to the instrument cluster display, which will
display directions to follow
Ú
page 256.

1 — Front Doors Unlock
2 — Cargo Unlock Button
3 — Emergency Key
4 — Lock
5 — Remote Start (If Equipped)
6 — PANIC
1 — All Doors Unlock
2 — Emergency Key
3 — Lock
4 — Remote Start (If Equipped)
5 — PANIC
2

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14GETTING TO KNOW YOUR VEHICLE
To Lock/Unlock The Doors
To lock all of the doors, push and release the lock
button once. Push and release the front unlock
button on key fob once to unlock only the front
doors (figure 1) or push and release the unlock
button on key fob once to unlock all doors (figure
2). Push and release the cargo unlock button on
key fob once to unlock the cargo area (rear lateral
sliding doors and rear door). The doors can also
be locked and unlocked manually by using the
mechanical key.

When the doors are unlocked, the turn signals will
flash. When the doors are locked, the turn signals will
flash and the horn will chirp (if equipped and activated
through the Uconnect Settings
Ú
page 120). If a door
is open when the lock button is pushed, the turn signal
lights will flash at an increased rate to indicate that a
door is still open.

Key Left Vehicle Feature
If a valid key fob is no longer detected inside the
vehicle while the vehicle’s ignition system is in the
ON/RUN or START position, the message “Key Fob
Has Left The Vehicle” will be shown in the
instrument cluster display along with an interior
chime. An exterior audible and visual alert will also
be activated to warn the driver. The vehicle’s horn will rapidly chirp three times
along with a single flash of the vehicle’s exterior
lights.
NOTE:
The doors have to be open and then closed in
order for the vehicle to check for the presence of
a key fob; the Key Left Vehicle feature will not
activate until all of the doors are closed.
These alerts will not be activated in situations
where the vehicle’s engine is left running with
the key fob inside.
Replacing The Battery In The Key Fob
The replacement battery is one CR2032 battery.
NOTE:
Customers are recommended to use a battery
obtained from Mopar®. Aftermarket coin
battery dimensions may not meet the original
OEM coin battery dimensions.

Perchlorate Material — special handling may apply.
See
www.dtsc.ca.gov/hazardouswaste/
perchlorate
for further information.

Do not touch the battery terminals that are on
the back housing or the printed circuit board.
1. Remove the emergency key (2) by sliding the
emergency key release (1) on the back of the
key fob and pulling the emergency key out
with your other hand.

Emergency Key Removal

1 — Emergency Key Release Button
2 — Emergency Key

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