2022 RAM PROMASTER Owners Manual

STARTING AND OPERATING71
NOTE:A new engine may consume some oil during its first
few thousand miles (kilometers) of operation. This
should be considered a normal part of the break-in
and not interpreted as a problem. Please check
your oil level with the engine oil indicator often
during the break-in period. Add oil as required.
PARKING BRAKE
ELECTRIC PARK BRAKE (EPB)
Your vehicle is equipped with an EPB that offers
simple operation, and some additional features
that make the parking brake more convenient and
useful.
The parking brake is primarily intended to prevent
the vehicle from rolling while parked. Before
leaving the vehicle, make sure that the parking
brake is applied. Also, be certain to leave the
transmission in PARK.
You can engage the parking brake in two ways:
Manually, by applying the parking brake switch.
Automatically, by enabling the Auto Park Brake
feature in the Customer Programmable
Features section of the Uconnect settings.
The parking brake switch is located on the
instrument panel to the left of the steering wheel
(below the headlamp switch).
Electric Park Brake Switch

To apply the parking brake manually, pull up on the
switch momentarily. You may hear a slight sound from
the back of the vehicle while the parking brake
engages. Once the park brake is fully engaged, the
BRAKE telltale light in the instrument cluster and an
indicator on the switch will illuminate. If your foot is on
the brake pedal while you apply the parking brake, you
may notice a small amount of brake pedal movement.
The parking brake can be applied even when the
ignition switch is OFF but the BRAKE telltale light will
not illuminate, however, it can only be released when
the ignition is in the ON/RUN position.
NOTE:The EPB fault light will illuminate if the EPB switch
is held for longer than 20 seconds in either the
released or applied position. The light will extin -
guish upon releasing the switch. If the Auto Park Brake feature is enabled, the
parking brake will automatically engage whenever
the transmission is placed into PARK. If your foot is
on the brake pedal, you may notice a small amount
of brake pedal movement while the parking brake
is engaging.
The parking brake will release automatically when
the ignition is ON, the transmission is in DRIVE or
REVERSE, the driver seat belt is buckled, and an
attempt is made to drive away.
To release the parking brake manually, the ignition
switch must be in the ON/RUN position. Put your
foot on the brake pedal, then push the parking
brake switch down momentarily. You may hear a
slight whirring sound from the back of the vehicle
while the parking brake disengages. You may also
notice a small amount of movement in the brake
pedal. Once the parking brake is fully disengaged,
the BRAKE telltale light in the instrument cluster
and the LED indicator on the switch will extinguish.
NOTE:When parking on a hill, it is important to turn the
front wheels toward the curb on a downhill grade
and away from the curb on an uphill grade. Apply
the parking brake before placing the gear selector
in PARK, otherwise the load on the transmission
locking mechanism may make it difficult to move
the gear selector out of PARK.
4

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72STARTING AND OPERATING
(Continued) If exceptional circumstances should make it
necessary to engage the parking brake while the
vehicle is in motion, maintain upward pressure on
the EPB switch for as long as engagement is
desired. The BRAKE telltale light will illuminate,
and a continuous chime will sound. The rear stop
lamps will also be illuminated automatically while
the vehicle remains in motion.
To disengage the parking brake while the vehicle is
in motion, release the switch. If the vehicle is
brought to a complete stop using the parking
brake, when the vehicle reaches approximately
3 mph, (5 km/h) the parking brake will remain
engaged. In the unlikely event of a malfunction of the EPB
system, a yellow EPB fault light will illuminate. This
may be accompanied by the BRAKE telltale light
flashing. In this event, urgent service of the EPB
system is required. Do not rely on the parking
brake to hold the vehicle stationary.
Auto Park Brake
The Electric Park Brake (EPB) can be programmed
to be applied automatically whenever the vehicle is
at a standstill and the automatic transmission is
placed in PARK. Auto Park Brake is enabled and
disabled by customer selection through the
Customer Programmable Features section of the
Uconnect Settings Ú
page 130.
Any single Auto Park Brake application can be
bypassed by pushing the EPB switch to the release
position while the transmission is placed in PARK.
WARNING!
Never use the PARK position as a substitute
for the parking brake. Always apply the
parking brake fully when parked to guard
against vehicle movement and possible injury
or damage.
When exiting the vehicle, always remove the
key fob from the ignition and lock your vehicle.

Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be seri -
ously or fatally injured. Children should be warned
not to touch the parking brake, brake pedal or the
gear selector.

Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave a vehicle equipped with Keyless
Enter ‘n Go™ in the ACC or ON/RUN position.
A child could operate power windows, other
controls, or move the vehicle.
Be sure the parking brake is fully disengaged
before driving; failure to do so can lead to
brake failure and a collision.

Always fully apply the parking brake when leaving
your vehicle, or it may roll and cause damage or
injury. Also be certain to leave the transmission in
PARK. Failure to do so may allow the vehicle to roll
and cause damage or injury.

CAUTION!
If the Brake System Warning Light remains on
with the parking brake released, a brake system
malfunction is indicated. Have the brake system
serviced by an authorized dealer immediately.
WARNING!WARNING!
Driving the vehicle with the parking brake
engaged, or repeated use of the parking brake
to slow the vehicle, may cause serious damage
to the brake system. Be sure the parking brake
is fully disengaged before driving; failure to do
so can lead to brake failure and a collision.

22_VF_OM_EN_USC_t.book Page 72

STARTING AND OPERATING73
(Continued)
SafeHold
SafeHold is a safety feature of the Electric Park
Brake (EPB) system that will engage the parking
brake automatically if the vehicle is left unsecured
while the ignition is in ON/RUN.
The parking brake will automatically engage if all of
the following conditions are met:
The vehicle is at a standstill.
There is no attempt to press the brake pedal
and accelerator pedal.
The seat belt is unbuckled.
The driver door is open.
SafeHold can be temporarily bypassed by pushing
the EPB switch while the driver door is open. Once
manually bypassed, SafeHold will be enabled
again once the vehicle reaches 12 mph (20 km/h)
or the ignition is turned to the OFF position and
back to ON again.
Brake Service Mode
We recommend having your brakes serviced by an
authorized dealer. You should only make repairs
for which you have the knowledge and the right
equipment. You should only enter Brake Service
Mode during brake service.

When servicing your rear brakes, it may be necessary
for you or your technician to push the rear piston into
the rear caliper bore. With the Electric Park Brake (EPB)
system, this can only be done after retracting the EPB actuator. Fortunately, actuator retraction can be done
easily by entering the Brake Service Mode through the
Uconnect Settings in your vehicle. This menu-based
system will guide you through the steps necessary to
retract the EPB actuator in order to perform rear brake
service.

Service Mode has requirements that must be met
in order to be activated:
The vehicle must be at a standstill.
The parking brake must be unapplied.
The transmission must be in PARK or NEUTRAL.
While in Service Mode, the EPB fault lamp will flash
continuously while the ignition is in ON/RUN.
When brake service work is complete, the following
steps must be followed to reset the park brake
system to normal operation:
Ensure the vehicle is at a standstill.
Press the brake pedal with moderate force.
Apply the EPB Switch.
AUTOMATIC TRANSMISSION
WARNING!
You can be badly injured working on or around a
motor vehicle. Do only that service work for
which you have the knowledge and the right
equipment. If you have any doubt about your
ability to perform a service job, take your vehicle
to a competent mechanic.
WARNING!
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accelerate
quickly forward or in reverse. You could lose
control of the vehicle and hit someone or
something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
Unintended movement of a vehicle could
injure those in or near the vehicle. As with all
vehicles, you should never exit a vehicle while
the engine is running. Before exiting a vehicle,
always come to a complete stop, then apply
the parking brake, shift the transmission into
PARK, and turn the ignition off. When the igni -
tion is in the OFF position, the transmission is
locked in PARK, securing the vehicle against
unwanted movement.
When leaving the vehicle, always make sure
the ignition is in the OFF position, remove the
key fob from the vehicle, and lock the vehicle.
4

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74STARTING AND OPERATING
IGNITION PARK INTERLOCK
(K
EYLESS VEHICLE)
This vehicle is equipped with an Ignition Park
Interlock, which requires the transmission to be in
PARK before the ignition can be turned to the OFF
position. Also, the transmission is locked in PARK
whenever the ignition is in the OFF position.
BRAKE/TRANSMISSION SHIFT
I
NTERLOCK (BTSI) SYSTEM
This vehicle is equipped with a BTSI that holds the
transmission gear selector in PARK unless the
brakes are applied. To shift the transmission out of
PARK, the ignition must be turned to the ON/RUN
position (engine running or not), and the brake
pedal must be pressed. This vehicle is equipped
with an additional lock system that holds the
transmission gear selector in NEUTRAL (if vehicle
speed is approximately 0 mph (0 km/h). To shift
the transmission into REVERSE or DRIVE the brake
pedal must be pressed.
NOTE:Swivel seats that are unlocked can also prevent
the transmission gear selector from being moved
out of the PARK position. To shift the transmission
out of the PARK position the first time after
cranking is allowed, ensure swivel seats are locked
in the forward facing position.
9-SPEED AUTOMATIC TRANSMISSION
The transmission gear position display (located in
the instrument cluster) indicates the transmission
gear range. You must press the brake pedal to
move the gear selector out of PARK. To drive, move
the gear selector from PARK or NEUTRAL to the
DRIVE position.

The electronically controlled transmission provides a
precise shift schedule. The transmission electronics
are self-calibrating; therefore, the first few shifts on a
new vehicle may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within a few
hundred miles (kilometers).

Gear Selector

Only shift from DRIVE to PARK or REVERSE when
the accelerator pedal is released and the vehicle is
stopped. Be sure to keep your foot on the brake
pedal when shifting between these gears.Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing chil -
dren to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle
(or in a location accessible to children), and do
not leave the ignition in the ON or RUN posi -
tion. A child could operate power windows,
other controls, or move the vehicle.
CAUTION!
Shift into or out of PARK or REVERSE only after
the vehicle has come to a complete stop.
Do not shift between PARK, REVERSE,
NEUTRAL, or DRIVE when the engine is above
idle speed.
Before shifting into any gear, make sure your
foot is firmly pressing the brake pedal.
WARNING!

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STARTING AND OPERATING75
(Continued)
(Continued)
The transmission gear selector provides PARK,
REVERSE, NEUTRAL, DRIVE, and Electronic Range
Select (ERS) shift positions. Manual downshifts
can be made using the ERS shift control. Moving
the gear selector into the ERS “-”/”+” position
(beside the DRIVE position) activates ERS mode,
displays the current gear in the instrument cluster,
and prevents automatic upshifts beyond this gear.
In ERS mode, toggling the gear selector forward “-”
or rearward “+” will change the highest available
gear Ú
page 77.
NOTE:If the gear selector cannot be moved to the PARK,
REVERSE, or NEUTRAL position (when pushed
forward) it is probably in the ERS “+”/”-” position
(beside the DRIVE position). In ERS mode, the
transmission gear limit (1, 2, 3, etc.) is displayed in
the instrument cluster. Move the gear selector to
the right (into the DRIVE [D] position) for access to
PARK, REVERSE, and NEUTRAL.
Gear Ranges
Do not press the accelerator pedal when shifting
out of PARK or NEUTRAL.
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before acceler -
ating. This is especially important when the engine
is cold.
PARK (P)
This range supplements the parking brake by
locking the transmission. The engine can be
started in this range. Never attempt to use PARK
while the vehicle is in motion. Apply the parking
brake when exiting the vehicle in this range.
When parking on a hill, apply the parking brake
before shifting the transmission to PARK,
otherwise the load on the transmission locking
mechanism may make it difficult to move the gear
selector out of PARK. As an added precaution, turn
the front wheels toward the curb on a downhill
grade, and away from the curb on an uphill grade.
When exiting the vehicle, always:
Apply the parking brake.
Shift the transmission into PARK.
Turn the engine off.
Remove the key fob from the vehicle.
WARNING!
Never use the PARK position as a substitute
for the parking brake. Always apply the
parking brake fully when exiting the vehicle to
guard against vehicle movement and possible
injury or damage.
Your vehicle could move and injure you and
others if it is not in PARK. Check by trying to
move the transmission gear selector out of
PARK with the brake pedal released. Make
sure the transmission is in PARK before
exiting the vehicle.
The transmission may not engage PARK if the
vehicle is moving. Always bring the vehicle to a
complete stop before shifting to PARK, and
verify that the transmission gear position indi -
cator solidly indicates PARK (P) without
blinking. Ensure that the vehicle is completely
stopped, and the PARK position is properly
indicated, before exiting the vehicle.
It is dangerous to shift out of PARK or
NEUTRAL if the engine speed is higher than
idle speed. If your foot is not firmly pressing
the brake pedal, the vehicle could accelerate
quickly forward or in reverse. You could lose
control of the vehicle and hit someone or
something. Only shift into gear when the
engine is idling normally (or stopped) and your
foot is firmly pressing the brake pedal.
WARNING!
4

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76STARTING AND OPERATING
The following indicators should be used to ensure
that you have engaged the transmission into the
PARK position:
When shifting into PARK, firmly move the gear
selector all the way forward and to the left until
it stops and is fully seated.
Look at the transmission gear position display
and verify that it indicates the PARK position (P).
With the brake pedal released, verify that the
gear selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward.
Shift into REVERSE only after the vehicle has come
to a complete stop.
NEUTRAL (N)
Use this range when the vehicle is standing for
prolonged periods with the engine running.
The engine may be started in this range. Apply the
parking brake and shift the transmission into PARK
if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and
highway driving. It provides the smoothest upshifts
and downshifts, and the best fuel economy. The
transmission automatically upshifts through all
forward gears.

Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles,
you should never exit a vehicle while the engine is
running or the propulsion system is active. Before
exiting a vehicle, always come to a complete stop,
then apply the parking brake, shift the transmis -
sion into PARK, and turn the ignition OFF. When
the ignition is in the OFF position, the transmission
is locked in PARK, securing the vehicle against
unwanted movement.

When leaving the vehicle, always make sure
the ignition is in the OFF position, remove the
key fob from the vehicle, and lock the vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing chil -
dren to be in a vehicle unattended is
dangerous for a number of reasons. A child or
others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle
(or in a location accessible to children), and do
not leave the ignition in the ON/RUN position.
A child could operate power windows, other
controls, or move the vehicle.
WARNING!
CAUTION!
Before moving the transmission gear selector
out of PARK, you must turn the ignition to the
ON/RUN position, and also press the brake
pedal. Otherwise, damage to the gear selector
could result.
DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as
this can damage the drivetrain.
WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing
traffic or road conditions. You might lose control
of the vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any
other reason with the transmission in NEUTRAL
can cause severe transmission damage.
For Recreational Towing Ú page 116.
For Towing A Disabled Vehicle Ú page 196.

22_VF_OM_EN_USC_t.book Page 76

STARTING AND OPERATING77
When frequent transmission shifting occurs (such
as when operating the vehicle under heavy loading
conditions, in hilly terrain, traveling into strong
head winds, or while towing a heavy trailer), select
TOW/HAUL mode or use the Electronic Range
Select (ERS) shift control to select a lower gear
range Úpage 77. Under these conditions, using a
lower gear range will improve performance and
extend transmission life by reducing excessive
shifting and heat buildup.
During cold temperatures, transmission operation
may be modified depending on engine and
transmission temperature as well as vehicle
speed. This feature improves warm-up time of the
engine and transmission to achieve maximum
efficiency. During extremely cold temperatures
(-16°F [-27°C] or below), operation may briefly be
limited to THIRD gear only. Normal operation will
resume once the transmission temperature has
risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically
for abnormal conditions. If a condition is detected
that could result in transmission damage,
Transmission Limp Home Mode is activated. In this
mode, the transmission remains in THIRD gear
regardless of which forward gear is selected.
PARK, REVERSE, and NEUTRAL will continue to operate. The Malfunction Indicator Light (MIL) may
be illuminated. Transmission Limp Home Mode
allows the vehicle to be driven to an authorized
dealer for service without damaging the
transmission.
In the event of a momentary problem, the
transmission can be reset to regain all forward
gears by performing the following steps:

1. Stop the vehicle.

2. Shift the transmission into PARK.
3. Turn the ignition OFF.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the
problem is no longer detected, the
transmission will return to normal operation.
NOTE:Even if the transmission can be reset, we
recommend that you visit an authorized dealer at
your earliest possible convenience. An authorized
dealer has diagnostic equipment to assess the
condition of your transmission. If the transmission
cannot be reset, authorized dealer service is
required.
Electronic Range Select (ERS) Operation
The ERS shift control allows the driver to
select the max gear limit. For example, if you
set the transmission gear limit to FOURTH gear, the
transmission will not shift above FOURTH gear, but
will shift through the lower gears normally.
You can switch between DRIVE and ERS mode at
any vehicle speed. When the gear selector is in the
DRIVE position, the transmission will operate
automatically, shifting between all available gears.
Moving the gear selector to the ERS position
(beside DRIVE) will activate ERS mode, display the
current gear in the instrument cluster, and set that
gear as the max gear limit. Once in ERS mode,
moving the gear selector forward “-” or rearward
“+” will change the max gear limit.
NOTE:The transmission will still continue to use the
optimal highest gear, for the current driving condi -
tions, within the selected gear range limit.
To exit ERS mode, simply return the gear selector
to the DRIVE position.
WARNING!
Do not downshift for additional engine braking
on a slippery surface. The drive wheels could
lose their grip and the vehicle could skid,
causing a collision or personal injury.
4

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78STARTING AND OPERATING
NOTE:To select the proper gear position for maximum
deceleration (engine braking), move the gear
selector into the ERS position, then tap it forward
“-” repeatedly as the vehicle slows. The trans -
mission will shift to the range from which the
vehicle can best be slowed down.
When To Use TOW/HAUL Mode

When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting
occurs, push the TOW/HAUL switch to activate
TOW/HAUL mode. This will improve performance and
reduce the potential for transmission overheating or
failure due to excessive shifting. When operating in
TOW/HAUL mode, transmission upshifts are delayed,
and the transmission will automatically downshift (for
engine braking) during steady braking maneuvers.

The “TOW/HAUL Indicator Light” will illuminate in
the instrument cluster to indicate that TOW/HAUL
mode has been activated. Pushing the switch a
second time restores normal operation. Normal
operation is always the default at engine start-up. If TOW/HAUL mode is desired, the switch must be
pushed each time the engine is started.
POWER STEERING
The electric power steering system will provide
increased vehicle response and ease of
maneuverability. The power steering system
adapts to different driving conditions.
If the steering icon is flashing, it indicates that the
vehicle needs to be taken to the dealer for service.
It is likely the vehicle has lost power steering
assistance.
If the steering icon is displayed and the “POWER
STEERING SYSTEM OVER TEMP” message is
displayed on the instrument cluster screen, this
indicates an over temperature condition in the
power steering system. Once driving conditions are
safe, pull over and let the vehicle idle for a few
moments until the icon and message turn off
Ú
page 55. If the steering icon is displayed and the “SERVICE
POWER STEERING – ASSIST OFF” message is
displayed on the instrument cluster screen, this
indicates the vehicle needs to be taken to the
dealer for service Ú
page 55.NOTE:

Even if the power steering system is no longer
operational, it is still possible to steer the vehicle.
Under these conditions there will be a substantial
increase in steering effort, especially at low
speeds and during parking maneuvers.

If the condition persists, see an authorized
dealer for service.
Instrument
Cluster
Display 1
23456789D
Actual
Gear(s)
Allowed 1 1–2 1–3 1–4 1–5 1–6 1–7 1–8 1–9 1–9

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