2022 RAM PROMASTER phone

The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting
in an accident and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature
that may take their attention off the road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle
navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious accident. Texting while driving
is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle
operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting
while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient
reference for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle,
visit mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Ram brand dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far
below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use public
transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired
when you have been drinking. Never drink and then drive.
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates,
and lead, which are known to the State of California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except
as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle.
This manual may also include a description of features and equipment that are no longer available or were not ordered on this vehicle.
Please disregard any features and equipment described in this manual that are not on this vehicle. FCA US LLC reserves the right to make
changes in design and specifications, and/or make additions to or improvements to its products without imposing any obligation upon
itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in
substitution therefore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/
Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty
Booklet by calling 1-866-726-4636 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the
Warranty Booklet or purchase a replacement kit by calling 1-800-387-1143 or by contacting your dealer.

4
Minimum Risk Maneuver.................................95
System Status...................................................95
System Operation/Limitations ........................96
PARKSENSE FRONT/REAR PARK ASSIST —
IF EQUIPPED .......................................................... 96
ParkSense Sensors ..........................................97
ParkSense Warning Display.............................97
ParkSense Display ...........................................97
Enabling And Disabling ParkSense .............. 100
Service The ParkSense Park Assist
System ........................................................... 100 ParkSense Park Assist Failure Indications .. 101
Cleaning The ParkSense System ................. 101ParkSense Park Assist System Usage
Precautions .................................................... 101
LANESENSE — IF EQUIPPED ............................. 102
LaneSense Operation ................................... 102Turning LaneSense On Or Off ....................... 103
LaneSense Warning Message ...................... 103Changing LaneSense Status ........................ 105
PARKVIEW REAR BACK UP CAMERA .............. 105
SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED ......................................................... 106
REFUELING THE VEHICLE ................................... 108
Loose Fuel Filler Cap Message..................... 109 VEHICLE LOADING .............................................. 109
Vehicle Certification Label ............................ 109
Gross Vehicle Weight Rating (GVWR) .......... 109
Gross Axle Weight Rating (GAWR) ............... 109
Tire Size ......................................................... 109
Rim Size ......................................................... 110
Inflation Pressure .......................................... 110
Curb Weight ................................................... 110
Overloading.................................................... 110
Loading ......................................................... 110
TRAILER TOWING ................................................ 110
Common Towing Definitions......................... 110
Trailer Hitch Classification ............................ 112
Trailer Towing Weights (Maximum Trailer
Weight Ratings) ............................................ 113
Trailer And Tongue Weight ........................... 113Towing Requirements .................................. 113
Towing Tips ................................................... 115
RECREATIONAL TOWING (BEHIND
MOTORHOME) .................................................... 116
Towing This Vehicle Behind Another
Vehicle ........................................................... 116
Recreational Towing...................................... 117
DRIVING TIPS ....................................................... 117
Driving On Slippery Surfaces ....................... 117
Driving Through Water ................................. 118
MULTIMEDIA
UCONNECT SYSTEMS ......................................... 119
CYBERSECURITY ................................................. 119
UCONNECT SETTINGS ........................................ 120 Customer Programmable Features ............. 120
RADIO OPERATION AND MOBILE PHONES...... 136
Regulatory And Safety Information .............. 136
SAFETY
SAFETY FEATURES .............................................. 137Anti-Lock Brake System (ABS)...................... 137
Electronic Brake Control (EBC) System ...... 138
AUXILIARY DRIVING SYSTEMS .......................... 142
Blind Spot Monitoring (BSM) —
If Equipped ................................................... 142
Forward Collision Warning (FCW) With
Mitigation — If Equipped ............................... 148
Tire Pressure Monitoring System (TPMS) ... 151
OCCUPANT RESTRAINT SYSTEMS ................... 154
Occupant Restraint Systems Features ....... 154
Important Safety Precautions ...................... 154
Seat Belt Systems ........................................ 154
Supplemental Restraint Systems (SRS) ...... 161Child Restraints ............................................. 168

22_VF_OM_EN_USC_t.book Page 4

13
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle is equipped with a key fob which
supports Passive Entry, Remote Keyless Entry
(RKE), Keyless Enter ‘n Go™ (if equipped), and
Remote Start (if equipped). The key fob allows you
to lock or unlock all doors, as well as activate the
Panic Alarm from distances up to approximately
66 ft (20 m). The key fob does not need to be
pointed at the vehicle to activate the system.
The key fob also contains an integrated
mechanical key, which can be used by pushing
the mechanical key release button.
NOTE:
The key fob’s wireless signal may be blocked if
the key fob is located next to a mobile phone,
laptop, or other electronic device. This may
result in poor performance.
If your vehicle is equipped with a Wireless
Charging Pad, the key fob may not be detected
if it is placed within 6 inches (15 cm) of the pad
Úpage 47.
With the ignition in the ON position and the
vehicle moving at 2 mph (4 km/h), all RKE
commands are disabled.

Figure 1 - Keyless Ignition Key Fob Figure 2 - Keyless Ignition Key Fob

In case the ignition switch does not change with the
push of a button, the key fob may have a low or fully
depleted battery. A low key fob battery can be verified
by referring to the instrument cluster display, which will
display directions to follow
Ú
page 256.

1 — Front Doors Unlock
2 — Cargo Unlock Button
3 — Emergency Key
4 — Lock
5 — Remote Start (If Equipped)
6 — PANIC
1 — All Doors Unlock
2 — Emergency Key
3 — Lock
4 — Remote Start (If Equipped)
5 — PANIC
2

22_VF_OM_EN_USC_t.book Page 13

GETTING TO KNOW YOUR VEHICLE17
(Continued)

Backup Starting Method

NOTE:
The key fob may not be detected by the vehicle
Keyless Enter ‘n Go™ system if it is located next
to a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal and prevent the Keyless Enter ‘n
Go™ system from starting the vehicle.
For more information on normal engine starting,
see Ú
page 69.
When opening the driver's door and the ignition
is in the ON/RUN position (engine not running),
a chime will sound to remind you to place the
ignition in the OFF position. In addition to the
chime, the message “Vehicle ON” will display in
the cluster.
The ignition will automatically switch to the OFF
position if the following vehicle conditions last
for 30 minutes: ignition placed in ON/RUN posi -
tion, gear is in PARK and engine is off.
REMOTE START — IF EQUIPPED
This system uses the key fob to start the
engine conveniently from outside the
vehicle while still maintaining security.
The system has a range of approximately
300 ft (91 m).
Remote Start is used to defrost windows in cold
weather, and to reach a comfortable climate in all
ambient conditions before the driver enters the
vehicle.
NOTE:Obstructions between the vehicle and the key fob
may reduce this range Ú page 256.
WARNING!
When exiting the vehicle, always remove the
key fob from the vehicle and lock your vehicle.
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.

Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child or
others could be seriously or fatally injured. Chil -
dren should be warned not to touch the parking
brake, brake pedal or the gear selector.

Do not leave the key fob in or near the vehicle, or
in a location accessible to children, and do not
leave the Keyless Enter ‘n Go™ Ignition in the
ON/RUN position. A child could operate power
windows, other controls, or move the vehicle.

Do not leave children or animals inside parked
vehicles in hot weather. Interior heat buildup
may cause serious injury or death.
CAUTION!
An unlocked vehicle is an invitation for thieves.
Always remove key fob from the vehicle and lock
all doors when leaving the vehicle unattended.
WARNING!
2

22_VF_OM_EN_USC_t.book Page 17

22GETTING TO KNOW YOUR VEHICLE
NOTE:
Passive Entry may be programmed on or off
within Uconnect Settings Úpage 120.
The key fob may not be detected by the vehicle
Passive Entry system if it is located next to a
mobile phone, laptop, or other electronic device;
these devices may block the key fob’s wireless
signal and prevent the Passive Entry system
from locking/unlocking the vehicle.
Passive Entry Unlock initiates illuminated
approach (low beams, license plate lamp, posi -
tion lamps) for whichever time duration is set
between 0, 30, 60 or 90 seconds. Passive Entry
Unlock also initiates two flashes of the turn
signal lamps.
If the vehicle is unlocked by Passive Entry and
no door is opened within 60 seconds, the
vehicle will relock and (if equipped) will arm the
Vehicle Security system.
To Unlock From The Driver, Passenger or Rear
Door
With a valid Passive Entry key fob within 5 ft
(1.5 m) of the door handle, push the Passive Entry
button next to the handle to unlock the vehicle.
Unlock the front doors only if the Uconnect
setting is set to "Approach" and you press the
button located next to the front handle.
Unlock the load compartment doors only if the
Uconnect setting is set to "Approach" and you
press the button located next to the rear handle.
The Passive Entry feature will be disabled if the
Uconnect setting is set to "Off".
NOTE:
Either the load compartment and cabin
compartment or all doors will unlock when you
press Passive Entry button, depending on the
selected setting in the Uconnect system
Ú page 120.
To Lock The Vehicle’s Doors
With one of the vehicle’s Passive Entry key fobs
within 5 ft (1.5 m) of either front door handle,
pushing the Passive Entry lock button will lock the
vehicle.

Push The Door Handle Button To Lock

NOTE:
After pushing the door handle button, you must
wait two seconds before you can lock or unlock
the doors, using either Passive Entry door
handle. This is done to allow you to check if the
vehicle is locked by pulling the door handle
without the vehicle unlocking.
The Passive Entry system will not operate if the
key fob battery is depleted.

When the key fob battery is low, the instrument
cluster will display a message indicating that
the key fob battery is low
Ú
page 256.

AUTOMATIC DOOR LOCKS
When enabled, the door locks will lock
automatically when the vehicle's speed exceeds
12 mph (20 km/h). The auto door lock feature can
be enabled or disabled through the Uconnect
system Ú page 120.

22_VF_OM_EN_USC_t.book Page 22

GETTING TO KNOW YOUR VEHICLE29
GET STARTED
The VR button is used to activate/deactivate
your Voice Recognition system. You can also use
the system’s “Wake Up” word to activate voice
recognition. The “Wake Up” word can be set
through the Uconnect Settings Úpage 120.
Helpful hints for using Voice Recognition:
Reduce background noise. Wind noise and
passenger conversations are examples of noise
that may impact recognition.
Speak clearly at a normal pace and volume
while facing straight ahead.

Each time you give a Voice Command, first push the
VR button, wait until after the beep, then say your
Voice Command. Also, you can say the vehicle
“Wake Up” word to issue a Voice Command.
The available “Wake Up” words are “Hey Uconnect”
and “Hey Ram”.

You can interrupt the help message or system
prompts by pushing the VR button and saying a
Voice Command from the current category.
Uconnect Voice Command Buttons

ADDITIONAL INFORMATION
© 2021 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar
Owner Connect is a trademark of FCA US LLC.
SiriusXM® and all related marks and logos are
trademarks of SiriusXM® Radio Inc. Ú
page 256.For Uconnect system support, call
1-877-855-8400 (24 hours a day 7 days a week)
or visit
DriveUconnect.com (US) or DriveUconnect.ca (Canada).
MIRRORS
INSIDE REARVIEW MIRROR
Manual Mirror — If Equipped
The rearview mirror can be adjusted up, down, left,
and right. The mirror should be adjusted to center
on the view through the rear window.
Headlight glare can be reduced by moving the
small control under the mirror to the night position
(toward the rear of the vehicle). The mirror should
be adjusted while set in the day position (toward
the windshield).

Adjusting Rearview Mirror

1 — Push To Answer a Phone Call
2 — For Vehicles Equipped With Navigation: Push
The Voice Recognition Button To Begin Radio,
Media, Navigation, Climate, Start Or Answer A
Phone Call, And Send Or Receive A Text
2 — For Vehicles Not Equipped With Navigation:
Push The Phone Button To Answer An Incoming
Phone Call
3 — Push To End A Phone Call
2

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44GETTING TO KNOW YOUR VEHICLE
Dash Storage
The dash storage is located on the right side of the
instrument panel.

Dash Storage

Underseat Storage Tray (Driver Side Only) —
If Equipped
A storage tray is located under the driver’s seat.
To remove the tray, lift up on the tray to withdraw it
from the hooks on the support base, then slide the
tray out from under the seat.
Underseat Storage Tray

USB CONTROL — IF EQUIPPED

The USB ports are located on the instrument panel to
the right of the radio. This feature allows an external
USB device to be plugged into the USB port.

Plugging in a smartphone device to a USB port
may activate Android Auto™ or Apple CarPlay®
features, if equipped. For further information, refer
to “Android Auto™” or “Apple CarPlay®” in the
Owner’s Manual Supplement.
NOTE:
Two devices can be plugged in at the same time, and
both ports will provide charging capabilities. Only one
port can transfer data to the system at a time.

For example, if a device is plugged into the Type A
USB port and another device is plugged into the
Type C USB port, a message will appear and allow
you to select which device to use.
Different scenarios are listed below when a
non-phone device is plugged into the smaller and
larger USB ports, and when a phone device is
plugged into the smaller and larger USB ports:
“A new device is now connected. Previous
connection was lost”.
“(Phone Name) now connected. Previous
connection was lost”.
“Another device is in use through the same USB
port. Please disconnect the first device to use
the second device”.

Plugging in a phone or another USB device may cause
the connection to a previous device to be lost.

22_VF_OM_EN_USC_t.book Page 44

46GETTING TO KNOW YOUR VEHICLE
(Continued)
NOTE:Do not connect devices with power higher than
180 W to the socket. Do not damage the socket by
using unsuitable adapters.
Power Outlet Fuses — Under Hood
POWER INVERTER — IF EQUIPPED
There is a 115 Volt, 150 Watt inverter outlet
located on the instrument panel, to the right of
the radio, to convert DC current to AC current.
This outlet can power cellular phones, electronics
and other low power devices requiring power up to
150 Watts. Certain game consoles will exceed this
power limit, as will most power tools.
Power Inverter Location

To turn on the power inverter outlet, simply plug in
the device. The outlet automatically turns off when
the device is unplugged.
1 — F14 Fuse 20 Amp Yellow Front Power Outlet
2 — F09 Fuse 15 Amp Blue Rear Power Outlet
WARNING!
To avoid serious injury or death:
Only devices designed for use in this type of
outlet should be inserted into any 12 Volt
outlet.
Do not touch with wet hands.
Close the lid when not in use and while driving
the vehicle.
If this outlet is mishandled, it may cause an
electric shock and failure.
CAUTION!

Many accessories that can be plugged in draw
power from the vehicle's battery, even when not in
use (i.e., cellular phones, etc.). Eventually, if
plugged in long enough, the vehicle's battery will
discharge sufficiently to degrade battery life
and/or prevent the engine from starting.
Accessories that draw higher power (i.e., coolers,
vacuum cleaners, lights, etc.) will degrade the
battery even more quickly. Only use these intermit
-
tently and with greater caution.

After the use of high power draw accessories,
or long periods of the vehicle not being started
(with accessories still plugged in), the vehicle
must be driven a sufficient length of time to
allow the generator to recharge the vehicle's
battery.
WARNING!

22_VF_OM_EN_USC_t.book Page 46