2022 RAM PROMASTER Owners Manual

©2021 FCA US LLC. All Rights Reserved. Tous droits réservés. Ram is a registered trademark of FCA US LLC. Ram est une marque déposée de FCA US LLC. App Store is a registered trademark of Apple Inc. Google Play Store is a registered trademark of Google.
2022 RAM PROMASTER
`
2022 PROMASTER
OWNER’S MANUALSecond Edition 22_VF_OM_EN_USC
Whether it is providing information about specific product features, taking a tour through your vehicle’s heritage, knowing
what steps to take following an accident or scheduling your next appointment, we know you will find the app an important
extension of your Ram vehicle. Simply download the app, select your make and model and enjoy the ride. To get this app, go
directly to the App Store® or Google Play® Store and enter the search keyword “ram toolbox” (U.S. residents only).
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The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting
in an accident and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature
that may take their attention off the road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle
navigation or other devices, by the driver while the vehicle is moving is dangerous and could lead to a serious accident. Texting while driving
is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle
operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting
while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Ram brand vehicle and to provide a convenient
reference for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information on accessories to help personalize your vehicle,
visit mopar.com/om (U.S.), owners.mopar.ca (Canada) or your local Ram brand dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far
below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use public
transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired
when you have been drinking. Never drink and then drive.
WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide, phthalates,
and lead, which are known to the State of California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the engine except
as necessary, service your vehicle in a well-ventilated area and wear gloves or wash your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle.
This manual may also include a description of features and equipment that are no longer available or were not ordered on this vehicle.
Please disregard any features and equipment described in this manual that are not on this vehicle. FCA US LLC reserves the right to make
changes in design and specifications, and/or make additions to or improvements to its products without imposing any obligation upon
itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in
substitution therefore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/
Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty
Booklet by calling 1-866-726-4636 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the
Warranty Booklet or purchase a replacement kit by calling 1-800-387-1143 or by contacting your dealer.

TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1 INTRODUCTION .............................................................................................................................. 7
2 GETTING TO KNOW YOUR VEHICLE ..................................................................................13
3 GETTING TO KNOW YOUR INSTRUMENT PANEL .........................................................51
4 STARTING AND OPERATING ................................................................................................ 69 5 MULTIMEDIA ................................................................................................................................ 119
6 SAFETY ......................................................................................................................................... 137 7 IN CASE OF EMERGENCY ..................................................................................................... 176
8 SERVICING AND MAINTENANCE ....................................................................................... 198
9 TECHNICAL SPECIFICATIONS ............................................................................................ 247
10 CUSTOMER ASSISTANCE ..................................................................................................... 253 11 INDEX ............................................................................................................................................. 257

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INTRODUCTION
SYMBOLS KEY ...........................................................8
VAN CONVERSIONS/CAMPERS ..............................8
VEHICLE MODIFICATIONS/ALTERATIONS .............8
SYMBOL GLOSSARY.................................................9
GETTING TO KNOW YOUR VEHICLE
KEYS ....................................................................... 13 Key Fob .............................................................13
SENTRY KEY ........................................................... 16
IGNITION SWITCH .................................................. 16
Keyless Enter ‘n Go™ Ignition .........................16
REMOTE START — IF EQUIPPED .......................... 17
How To Use Remote Start ................................18
To Exit Remote Start Mode .............................18
Remote Start Defrost Mode Activation —
If Equipped........................................................19
Remote Start Comfort Systems —
If Equipped........................................................19
Remote Start Windshield Wiper De–Icer
Activation — If Equipped ..................................19
Remote Start Abort Message ..........................19
VEHICLE SECURITY SYSTEM — IF EQUIPPED .... 20
To Arm The System ..........................................20
To Disarm The System .....................................20
Rearming Of The System .................................20
Security System Manual Override ...................20 DOORS ....................................................................20
Power Door Locks ...........................................20
Auto Unlock Doors............................................21
Keyless Enter ‘n Go™ — Passive Entry ...........21
Automatic Door Locks ......................................22
STEERING WHEEL ..................................................23
Telescoping Steering Column..........................23
SEATS ......................................................................23
Manual Adjustments ........................................23
Heated Seats — If Equipped ............................26
Fold Down Tray — If Equipped .........................26
Adjustable Armrests — If Equipped .................27
Head Restraints ..............................................27
UCONNECT VOICE RECOGNITION —
IF EQUIPPED ...........................................................28
Introducing Voice Recognition.........................28
Basic Voice Commands ...................................28
Get Started .......................................................29
Additional Information .....................................29
MIRRORS ...............................................................29
Inside Rearview Mirror .....................................29
Outside Mirrors ................................................30
Power Mirrors — If Equipped ...........................31
Power Folding Outside Mirrors —
If Equipped........................................................31
Heated Mirrors — If Equipped..........................32 EXTERIOR LIGHTS.................................................. 32
Multifunction Lever ......................................... 32
Headlights ........................................................ 32
Daytime Running Lights (DRLs) —
If Equipped ...................................................... 32
High/Low Beam Switch .................................. 33
Automatic High Beam Headlamp Control —
If Equipped .......................................................33
Flash-To-Pass .................................................. 33
Automatic Headlights — If Equipped .............. 33
Parking Lights .................................................. 33
Headlight Delay ................................................ 33
Fog Lights — If Equipped ................................. 34
Turn Signals...................................................... 34
Lane Change Assist..........................................34
Battery Saver .................................................... 34
INTERIOR LIGHTS ................................................. 35
Courtesy Lights.................................................35
Illuminated Entry .............................................. 37
WIPERS AND WASHERS ...................................... 38
Windshield Wiper Operation ........................... 38
Rain Sensing Wipers — If Equipped ................38
CLIMATE CONTROLS ............................................ 39
Manual Climate Control Descriptions And
Functions .......................................................... 39
Additional Rear Climate Control —
If Equipped .......................................................42
Operating Tips .................................................. 42

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INTERIOR STORAGE AND EQUIPMENT ............... 43 Storage..............................................................43
USB Control — If Equipped ..............................44
Power Outlets ...................................................45
Power Inverter — If Equipped...........................46
Auxiliary Switches — If Equipped .....................47
Wireless Charging Pad —
If Equipped .......................................................47
WINDOWS ............................................................. 48
Power Windows ...............................................48
Window Bar Grates — If Equipped...................49
Wind Buffeting .................................................49
HOOD....................................................................... 49
Opening .............................................................49
Closing...............................................................50
CARGO AREA FEATURES ...................................... 50
GETTING TO KNOW YOUR
INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER........... 51
Base / Midline Instrument Cluster
Descriptions ......................................................52
INSTRUMENT CLUSTER......................................... 53
Instrument Cluster Descriptions .....................54
INSTRUMENT CLUSTER DISPLAY ........................ 55
Location And Controls ......................................55
Change Engine Oil — If Equipped ....................56
Main Menu........................................................56
Vehicle Settings ................................................58 WARNING LIGHTS AND MESSAGES ....................59
Red Warning Lights ..........................................59
Yellow Warning Lights ......................................61
Yellow Indicator Lights .....................................65
Green Indicator Lights .....................................65
Blue Indicator Lights ........................................66
White Indicator Lights ......................................66
ONBOARD DIAGNOSTIC SYSTEM — OBD II ........ 67
Onboard Diagnostic System
(OBD II) Cybersecurity ......................................68
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS.............................................................68
STARTING AND OPERATING
STARTING THE ENGINE ........................................69
Automatic Transmission ..................................69
Normal Starting ................................................69
Tip Start Feature .............................................69
Cold Weather Operation
(Below –22°F Or −30°C) ...............................69
Extended Park Starting ....................................69
If Engine Fails To Start .....................................70
After Starting ....................................................70
ENGINE BLOCK HEATER — IF EQUIPPED ...........70
ENGINE BREAK-IN RECOMMENDATIONS ..........70
PARKING BRAKE ....................................................71
Electric Park Brake (EPB) ................................71 AUTOMATIC TRANSMISSION .............................. 73
Ignition Park Interlock (Keyless Vehicle) ........ 74
Brake/Transmission Shift Interlock (BTSI)
System ............................................................. 74
9-Speed Automatic Transmission ................... 74
POWER STEERING ................................................ 78
ACTIVE SPEED LIMITER — IF EQUIPPED ............ 79
Activation .......................................................... 79
Exceeding The Set Speed ................................ 79
Deactivation ..................................................... 79
INTELLIGENT SPEED ASSIST (ISA) —
IF EQUIPPED ........................................................... 79
Activation .......................................................... 80
Exceeding The Set Speed ................................ 80
Deactivation ..................................................... 80
CRUISE CONTROL SYSTEMS — IF EQUIPPED ... 80
Cruise Control .................................................. 80
Adaptive Cruise Control (ACC) ......................... 82
TRAFFIC SIGN ASSIST SYSTEM —
IF EQUIPPED ........................................................... 91
Activation/Deactivation ................................... 91
Traffic Sign Assist Modes ................................ 91
Indications On The Display .............................. 91
ACTIVE DRIVING ASSIST SYSTEM —
IF EQUIPPED ........................................................... 92
Operation .......................................................... 92
Turning Active Driving Assist On Or Off ........... 93
Indications On The Display .............................. 94

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Minimum Risk Maneuver.................................95
System Status...................................................95
System Operation/Limitations ........................96
PARKSENSE FRONT/REAR PARK ASSIST —
IF EQUIPPED .......................................................... 96
ParkSense Sensors ..........................................97
ParkSense Warning Display.............................97
ParkSense Display ...........................................97
Enabling And Disabling ParkSense .............. 100
Service The ParkSense Park Assist
System ........................................................... 100 ParkSense Park Assist Failure Indications .. 101
Cleaning The ParkSense System ................. 101ParkSense Park Assist System Usage
Precautions .................................................... 101
LANESENSE — IF EQUIPPED ............................. 102
LaneSense Operation ................................... 102Turning LaneSense On Or Off ....................... 103
LaneSense Warning Message ...................... 103Changing LaneSense Status ........................ 105
PARKVIEW REAR BACK UP CAMERA .............. 105
SURROUND VIEW CAMERA SYSTEM —
IF EQUIPPED ......................................................... 106
REFUELING THE VEHICLE ................................... 108
Loose Fuel Filler Cap Message..................... 109 VEHICLE LOADING .............................................. 109
Vehicle Certification Label ............................ 109
Gross Vehicle Weight Rating (GVWR) .......... 109
Gross Axle Weight Rating (GAWR) ............... 109
Tire Size ......................................................... 109
Rim Size ......................................................... 110
Inflation Pressure .......................................... 110
Curb Weight ................................................... 110
Overloading.................................................... 110
Loading ......................................................... 110
TRAILER TOWING ................................................ 110
Common Towing Definitions......................... 110
Trailer Hitch Classification ............................ 112
Trailer Towing Weights (Maximum Trailer
Weight Ratings) ............................................ 113
Trailer And Tongue Weight ........................... 113Towing Requirements .................................. 113
Towing Tips ................................................... 115
RECREATIONAL TOWING (BEHIND
MOTORHOME) .................................................... 116
Towing This Vehicle Behind Another
Vehicle ........................................................... 116
Recreational Towing...................................... 117
DRIVING TIPS ....................................................... 117
Driving On Slippery Surfaces ....................... 117
Driving Through Water ................................. 118
MULTIMEDIA
UCONNECT SYSTEMS ......................................... 119
CYBERSECURITY ................................................. 119
UCONNECT SETTINGS ........................................ 120 Customer Programmable Features ............. 120
RADIO OPERATION AND MOBILE PHONES...... 136
Regulatory And Safety Information .............. 136
SAFETY
SAFETY FEATURES .............................................. 137Anti-Lock Brake System (ABS)...................... 137
Electronic Brake Control (EBC) System ...... 138
AUXILIARY DRIVING SYSTEMS .......................... 142
Blind Spot Monitoring (BSM) —
If Equipped ................................................... 142
Forward Collision Warning (FCW) With
Mitigation — If Equipped ............................... 148
Tire Pressure Monitoring System (TPMS) ... 151
OCCUPANT RESTRAINT SYSTEMS ................... 154
Occupant Restraint Systems Features ....... 154
Important Safety Precautions ...................... 154
Seat Belt Systems ........................................ 154
Supplemental Restraint Systems (SRS) ...... 161Child Restraints ............................................. 168

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SAFETY TIPS ........................................................ 172 Transporting Passengers .............................. 172Transporting Pets ......................................... 173
Connected Vehicles....................................... 173
Safety Checks You Should Make Inside
The Vehicle ................................................... 173Periodic Safety Checks You Should Make
Outside The Vehicle ...................................... 174Exhaust Gas ................................................... 175Carbon Monoxide Warnings ......................... 175
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ......................... 176
SOS AND ASSIST SYSTEM ................................. 176
JACKING AND TIRE CHANGING.......................... 180
Preparations For Jacking .............................. 180Jack Location — If Equipped ......................... 181Spare Tire Removal ....................................... 182
Jacking Instructions ...................................... 184Wheel Covers ................................................. 187
TIRE SERVICE KIT — IF EQUIPPED ..................... 187
Tire Service Kit Storage ................................ 187
Tire Service Kit Components And
Operation ....................................................... 187
Tire Service Kit Usage Precautions .............. 188
Sealing A Tire With Tire Service Kit .............. 189
JUMP STARTING................................................... 192
Preparations For Jump Start......................... 192Jump Starting Procedure .............................. 193Battery Location ............................................ 194 IF YOUR ENGINE OVERHEATS .......................... 194
GEAR SELECTOR OVERRIDE ............................. 195
FREEING A STUCK VEHICLE .............................. 196
TOWING A DISABLED VEHICLE ......................... 196 Automatic Transmission ............................... 197
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) ................................................... 197
EVENT DATA RECORDER (EDR) ........................ 197
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ................................... 198
Maintenance Plan ......................................... 199
ENGINE COMPARTMENT .................................... 202
3.6L Engine .................................................. 202
Checking Oil Level ......................................... 203
Adding Washer Fluid ..................................... 203
Maintenance-Free Battery ........................... 204Pressure Washing ......................................... 204
VEHICLE MAINTENANCE..................................... 204
Engine Oil ....................................................... 205
Engine Oil Filter ............................................. 205Engine Air Cleaner Filter .............................. 205Air Conditioner Maintenance ....................... 206
Body Lubrication ........................................... 207Windshield Wiper Blades ............................. 207
Exhaust System ............................................ 208
Cooling System .............................................. 209
Brake System ............................................... 211
Automatic Transmission ............................... 212 Fuses.............................................................. 213
Bulb Replacement ....................................... 220
TIRES .................................................................... 225
Tire Safety Information ................................ 225Tires — General Information ......................... 233
Tire Types....................................................... 236Spare Tires — If Equipped ............................ 237
Wheel And Wheel Trim Care ........................ 239Snow Traction Devices ................................. 240
Tire Rotation Recommendations ................. 241
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES ...................................... 242
Treadwear...................................................... 242
Traction Grades ............................................. 242Temperature Grades..................................... 242
STORING THE VEHICLE ...................................... 243
BODYWORK .......................................................... 243
Protection From Atmospheric Agents .......... 243
Body And Underbody Maintenance ............. 243
Preserving The Bodywork ............................. 244
INTERIORS ........................................................... 244
Seats And Fabric Parts ................................. 244
Plastic And Coated Parts .............................. 245
Leather Surfaces........................................... 245
Glass Surfaces ............................................. 246Cleaning The Instrument Panel
Cupholders .................................................... 246

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TECHNICAL SPECIFICATIONS
VEHICLE IDENTIFICATION NUMBER (VIN)......... 247
BRAKE SYSTEM ................................................... 247
WHEEL AND TIRE TORQUE SPECIFICATIONS .. 247
Torque Specifications ................................... 247
FUEL REQUIREMENTS ......................................... 248
3.6L Engine.................................................... 248
Reformulated Gasoline ................................ 249
Materials Added To Fuel .............................. 249Gasoline/Oxygenate Blends ......................... 249Do Not Use E-85 In Non-Flex Fuel
Vehicles .......................................................... 249
CNG And LP Fuel System Modifications ...... 250
MMT In Gasoline ........................................... 250Fuel System Cautions ................................... 250
FLUID CAPACITIES ............................................... 251
ENGINE FLUIDS AND LUBRICANTS ................... 251
CHASSIS FLUIDS AND LUBRICANTS ................ 252
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................... 253
Prepare For The Appointment ...................... 253Prepare A List ................................................ 253Be Reasonable With Requests..................... 253
IF YOU NEED ASSISTANCE ................................ 253
FCA US LLC Customer Center....................... 253
FCA Canada Inc. Customer Center............... 253
Mexico ............................................................ 253
Puerto Rico And US Virgin Islands................ 254
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) ......................... 254
Service Contract ........................................... 254 WARRANTY INFORMATION ................................ 254
MOPAR® PARTS ................................................ 255
REPORTING SAFETY DEFECTS .......................... 255
In The 50 United States And
Washington, D.C............................................ 255
In Canada ...................................................... 255
PUBLICATION ORDER FORMS .......................... 255
GENERAL INFORMATION.................................... 256

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