3
INTERIOR STORAGE AND EQUIPMENT ............... 43 Storage..............................................................43
USB Control — If Equipped ..............................44
Power Outlets ...................................................45
Power Inverter — If Equipped...........................46
Auxiliary Switches — If Equipped .....................47
Wireless Charging Pad —
If Equipped .......................................................47
WINDOWS ............................................................. 48
Power Windows ...............................................48
Window Bar Grates — If Equipped...................49
Wind Buffeting .................................................49
HOOD....................................................................... 49
Opening .............................................................49
Closing...............................................................50
CARGO AREA FEATURES ...................................... 50
GETTING TO KNOW YOUR
INSTRUMENT PANEL
BASE / MIDLINE INSTRUMENT CLUSTER........... 51
Base / Midline Instrument Cluster
Descriptions ......................................................52
INSTRUMENT CLUSTER......................................... 53
Instrument Cluster Descriptions .....................54
INSTRUMENT CLUSTER DISPLAY ........................ 55
Location And Controls ......................................55
Change Engine Oil — If Equipped ....................56
Main Menu........................................................56
Vehicle Settings ................................................58 WARNING LIGHTS AND MESSAGES ....................59
Red Warning Lights ..........................................59
Yellow Warning Lights ......................................61
Yellow Indicator Lights .....................................65
Green Indicator Lights .....................................65
Blue Indicator Lights ........................................66
White Indicator Lights ......................................66
ONBOARD DIAGNOSTIC SYSTEM — OBD II ........ 67
Onboard Diagnostic System
(OBD II) Cybersecurity ......................................68
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS.............................................................68
STARTING AND OPERATING
STARTING THE ENGINE ........................................69
Automatic Transmission ..................................69
Normal Starting ................................................69
Tip Start Feature .............................................69
Cold Weather Operation
(Below –22°F Or −30°C) ...............................69
Extended Park Starting ....................................69
If Engine Fails To Start .....................................70
After Starting ....................................................70
ENGINE BLOCK HEATER — IF EQUIPPED ...........70
ENGINE BREAK-IN RECOMMENDATIONS ..........70
PARKING BRAKE ....................................................71
Electric Park Brake (EPB) ................................71 AUTOMATIC TRANSMISSION .............................. 73
Ignition Park Interlock (Keyless Vehicle) ........ 74
Brake/Transmission Shift Interlock (BTSI)
System ............................................................. 74
9-Speed Automatic Transmission ................... 74
POWER STEERING ................................................ 78
ACTIVE SPEED LIMITER — IF EQUIPPED ............ 79
Activation .......................................................... 79
Exceeding The Set Speed ................................ 79
Deactivation ..................................................... 79
INTELLIGENT SPEED ASSIST (ISA) —
IF EQUIPPED ........................................................... 79
Activation .......................................................... 80
Exceeding The Set Speed ................................ 80
Deactivation ..................................................... 80
CRUISE CONTROL SYSTEMS — IF EQUIPPED ... 80
Cruise Control .................................................. 80
Adaptive Cruise Control (ACC) ......................... 82
TRAFFIC SIGN ASSIST SYSTEM —
IF EQUIPPED ........................................................... 91
Activation/Deactivation ................................... 91
Traffic Sign Assist Modes ................................ 91
Indications On The Display .............................. 91
ACTIVE DRIVING ASSIST SYSTEM —
IF EQUIPPED ........................................................... 92
Operation .......................................................... 92
Turning Active Driving Assist On Or Off ........... 93
Indications On The Display .............................. 94
22_VF_OM_EN_USC_t.book Page 3
8
SYMBOLS KEY
If you do not read this entire Owner’s Manual, you may miss important
information. Observe all Cautions and Warnings.
VAN CONVERSIONS/CAMPERS
The New Vehicle Limited Warranty does not apply to body modifications or
special equipment installed by van conversion/camper manufacturers/body
builders. US residents refer to the Warranty Information, Section 2.1.C.
Canadian residents refer to the “What Is Not Covered” section of the Warranty
Information. Such equipment includes video monitors, DVD/Blu-Ray™,
heaters, stoves, refrigerators, etc. For warranty coverage and service on these
items, contact the applicable manufacturer.
Operating instructions for the special equipment installed by the conversion/
camper manufacturer should also be supplied with your vehicle. For any
additional instructions, please contact your conversion/camper manufacturer.
To obtain dimensional and technical specifications for your vehicle, refer to the
Body Builder’s Guide at
https://www.ramtrucks.com/ram-commercial/
body-builders-guide.html.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING! These statements are against operating
procedures that could result in a collision, bodily
injury and/or death.
CAUTION! These statements are against procedures that
could result in damage to your vehicle.
NOTE: A suggestion which will improve installation,
operation, and reliability. If not followed, may result
in damage.
TIP: General ideas/solutions/suggestions on easier
use of the product or functionality.
PAGE REFERENCE
ARROW Follow this reference for additional information on
a particular feature.
FOOTNOTE Supplementary and relevant information
pertaining to the topic.
WARNING!
Any modifications or alterations to this vehicle could seriously affect its
roadworthiness and safety and may lead to a collision resulting in serious
injury or death.
22_VF_OM_EN_USC_t.book Page 8
26GETTING TO KNOW YOUR VEHICLE
(Continued)
If the driver or the passenger seats are not locked
in the facing forward position during movement
of the vehicle, a message will appear in the
instrument cluster display and an intermittent
chime will sound until key-off or until the swivel
seats are locked in the facing forward position.
Stop and move the swivel seats in the correct
position before proceeding.
If a fault is present in the system and it is not
possible to check the correct position of the swivel
seats, a message and the generic warning light
appears in the instrument cluster display to inform
about the failure. In these conditions, check the
status of the swivel seats and do not drive the
vehicle until the swivel seats are locked in the
facing forward position.
HEATED SEATS — IF EQUIPPED
On some models, the front driver and
passenger seats may be equipped with
heaters in both the seat cushions and
seatbacks. The controls for the front
heated seats are located on the lower outboard
side of the seat.
Heated Seat Switch
Push the switch once to turn on the heated seats.
Push the switch a second time to shut the heating
elements off.
NOTE:Once a heat setting is selected, heat will be felt
within two to five minutes.
FOLD DOWN TRAY — IF EQUIPPED
If your vehicle is equipped with a bench seat, the
seat is equipped with a fold-down tray that can be
used as a document support surface. To use the
fold-down tray, grab the pull tab and lower the tray.
Lowering The Fold-Down Tray
WARNING!
Persons who are unable to feel pain to the
skin because of advanced age, chronic illness,
diabetes, spinal cord injury, medication,
alcohol use, exhaustion or other physical
condition must exercise care when using the
seat heater. It may cause burns even at low
temperatures, especially if used for long
periods of time.
Do not place anything on the seat or seatback
that insulates against heat, such as a blanket
or cushion. This may cause the seat heater to
overheat. Sitting in a seat that has been over -
heated could cause serious burns due to the
increased surface temperature of the seat.
WARNING!
22_VF_OM_EN_USC_t.book Page 26
42GETTING TO KNOW YOUR VEHICLE
Defrost Mode
Air comes from the windshield and side
window demist outlets. When the defrost
button is selected, the blower level may
increase. Use Defrost mode with maximum
temperature settings for best windshield and side
window defrosting and defogging. When toggling the
front defrost mode button, the Climate Control system
will return to the previous setting.
Mix Mode
Air is directed through the floor, defrost,
and side window demister outlets.
This setting works best in cold or snowy
conditions that require extra heat to the
windshield. This setting is good for maintaining
comfort while reducing moisture on the
windshield.
Climate Control OFF Button
Press and release this button to turn the
Climate Control ON/OFF.
ADDITIONAL REAR CLIMATE CONTROL —
I
F EQUIPPED
These switches, mounted on the instrument panel
to the left of the steering column, activate the
additional rear heating/air conditioning system.
NOTE:These switches must be enabled for operation by
the Upfitter.
Additional Rear Climate Controls Switches
Rear Blower Control
Push this button to turn on the rear climate
controls. An indicator light will turn on when
the rear climate control is on.
OPERATING TIPS
Refer to the chart at the end of this section for
suggested control settings for various weather
conditions.
Summer Operation
The engine cooling system must be protected with
a high-quality antifreeze coolant to provide proper
corrosion protection and to protect against engine
overheating. A solution of 50% OAT (Organic
Additive Technology) coolant that meets the
requirements of FCA Material Standard MS.90032
and 50% water is recommended Ú page 251.
Winter Operation
To ensure the best possible heater and defroster
performance, make sure the engine cooling
system is functioning properly and the proper
amount, type, and concentration of coolant is
used. Use of the air Recirculation mode during
Winter months is not recommended because it
may cause window fogging.
Vacation Storage
For information on maintaining the Climate Control
system when the vehicle is being stored for an
extended period of time, see Úpage 243.
22_VF_OM_EN_USC_t.book Page 42
69
STARTING AND OPERATING
STARTING THE ENGINE
Before starting your vehicle, adjust your seat,
adjust both inside and outside mirrors, and fasten
your seat belts.
AUTOMATIC TRANSMISSION
The gear selector must be in the PARK or NEUTRAL
position before you can start the engine. Press the
brake pedal before shifting to any driving gear.
NOTE:You must press the brake pedal before shifting out
of PARK.
NORMAL STARTING
NOTE:Normal starting of either a cold or warm engine is
obtained without pumping or pressing the accel-
erator pedal.
Proceed as follows:
1. Set the Electric Park Brake (EPB) and put the gear selector in the PARK or NEUTRAL position.
2. Press on the brake pedal, without pressing the accelerator.
3. Press the START/STOP ignition button and release it as soon as the engine is started.
4. If the engine does not start, place the ignition in the OFF position and wait 10-15 seconds
before attempting to restart the engine.
TIP START FEATURE
Do not press the accelerator. Press briefly the
START/STOP ignition button and release it. The starter
motor will continue to run but will automatically
disengage when the engine is running.
COLD WEATHER OPERATION
(B
ELOW –22°F OR −30°C)
To ensure reliable starting at these temperatures,
use of an externally powered electric engine block
heater (available from an authorized dealer) is
recommended.
EXTENDED PARK STARTING
NOTE:Extended Park condition occurs when the vehicle
has not been started or driven for at least 30 days.
1. Install a battery charger or jumper cables to
the battery to ensure a full battery charge
during the crank cycle.
2. Place the ignition in the START position and release it when the engine starts.
3. If the engine fails to start within 10 seconds, place the ignition in the OFF position, wait
10 to 15 seconds to allow the starter to cool,
then repeat the “Extended Park Starting”
procedure.
4. If the engine fails to start after eight attempts, allow the starter to cool for at least
10 minutes, then repeat the procedure.
WARNING!
Never leave children alone in a vehicle, or with
access to an unlocked vehicle.
Allowing children to be in a vehicle unattended
is dangerous for a number of reasons. A child
or others could be seriously or fatally injured.
Children should be warned not to touch the
parking brake, brake pedal or the transmis -
sion gear selector.
Do not leave the key fob in or near the vehicle
(or in a location accessible to children). A child
could operate power windows, other controls,
or move the vehicle.
4
22_VF_OM_EN_USC_t.book Page 69
70STARTING AND OPERATING
(Continued)
IF ENGINE FAILS TO START
If the engine fails to start after you have followed the
“Normal Starting” procedure, and the vehicle has not
experienced an extended park condition, it may be
flooded. Push the accelerator pedal all the way to the
floor and hold it there. Crank the engine for no more
than 10 seconds. This should clear any excess fuel in
case the engine is flooded. Leave the ignition in the
ON/RUN position, release the accelerator pedal and
repeat the “Normal Starting” procedure.
AFTER STARTING
The idle speed is controlled automatically, and it
will decrease as the engine warms up.
ENGINE BLOCK HEATER — IF EQUIPPED
The engine block heater warms the engine, and
permits quicker starts in cold weather. Connect the
cord to a standard 110-115 Volt AC electrical
outlet with a grounded, three-wire extension cord.
The engine block heater must be plugged in at
least one hour to have an adequate warming effect
on the engine.
ENGINE BREAK-IN RECOMMENDATIONS
A long break-in period is not required for the engine
and drivetrain (transmission and axle) in your
vehicle.
Drive moderately during the first 300 miles
(500 km). After the initial 60 miles (100 km),
speeds up to 50 or 55 mph (80 or 90 km/h) are
desirable.
While cruising, brief full-throttle acceleration within
the limits of local traffic laws contributes to a good
break-in. Wide-open throttle acceleration in low
gear can be detrimental and should be avoided.
The engine oil installed in the engine at the factory
is a high-quality energy conserving type lubricant.
Oil changes should be consistent with anticipated
climate conditions under which vehicle operations
will occur. For the recommended viscosity and
quality grades see Ú page 251.
CAUTION!
To prevent damage to the starter, do not crank
continuously for more than 10 seconds at a
time. Wait 10 to 15 seconds before trying again.
WARNING!
Never pour fuel or other flammable liquid into
the throttle body air inlet opening in an
attempt to start the vehicle. This could result
in flash fire causing serious personal injury.
Do not attempt to push or tow your vehicle to
get it started. Vehicles equipped with an auto -
matic transmission cannot be started this
way. Unburned fuel could enter the catalytic
converter and once the engine has started,
ignite and damage the converter and vehicle.
If the vehicle has a discharged battery,
booster cables may be used to obtain a start
from a booster battery or the battery in
another vehicle. This type of start can be
dangerous if done improperly Ú page 192.
CAUTION!
To prevent damage to the starter, do not
continuously crank the engine for more than
10 seconds at a time. Wait 10 to 15 seconds
before trying again.
WARNING!WARNING!
Remember to disconnect the engine block heater
cord before driving. Damage to the 110-115 Volt
electrical cord could cause electrocution.
CAUTION!
Never use Non-Detergent Oil or Straight Mineral
Oil in the engine or damage may result.
22_VF_OM_EN_USC_t.book Page 70
192IN CASE OF EMERGENCY
(Continued)
JUMP STARTING
If your vehicle has a discharged battery, it can be
jump started using a set of jumper cables and a
battery in another vehicle or by using a portable
battery booster pack. Jump starting can be
dangerous if done improperly, so please follow
the procedures in this section carefully.
NOTE:When using a portable battery booster pack, follow
the manufacturer’s operating instructions and
precautions.
PREPARATIONS FOR JUMP START
The vehicle’s jump starting remote posts are
located under the hood, in the engine
compartment on the driver's side.
The Remote positive (+) Post is covered with a
protective cap located on the side of the Front
Power Distribution Center.
The Remote negative (-) Post is located on the core
support closest to the front of the vehicle.
Jump Starting Locations
See the following steps to prepare for jump
starting:
1. Apply the parking brake, shift the automatic
transmission into PARK (P) and turn the
ignition to the OFF position.
2. Turn off the heater, radio, and all electrical accessories.
3. Pull upward and remove the protective cover over the remote positive (+) battery post.
4. If using another vehicle to jump start the battery, park the vehicle within the reach of the
jumper cables, apply the parking brake and
make sure the ignition is OFF.
WARNING!
Do not attempt jump starting if the battery is
frozen. It could rupture or explode and cause
personal injury.
CAUTION!
Do not use a portable battery booster pack or
any other booster source with a system voltage
greater than 12 Volts or damage to the battery,
starter motor, alternator or electrical system may
occur.
Remote Positive (+) Post
Remote Negative (-) Post
WARNING!
Do not allow vehicles to touch each other as this
could establish a ground connection and
personal injury could result.
WARNING!
Take care to avoid the radiator cooling fan
whenever the hood is raised. It can start
anytime the ignition switch is ON. You can be
injured by moving fan blades.
22_VF_OM_EN_USC_t.book Page 192
194IN CASE OF EMERGENCY
4. Disconnect the opposite end of the positive (+)
jumper cable from the remote positive (+) post
of the discharged vehicle, and reinstall the
protective cap.
5. Close the cover of the Front Power Distribution Center.
If frequent jump starting is required to start your
vehicle you should have the battery and charging
system inspected at an authorized dealer.
BATTERY LOCATION
There are two remote jump starting posts under
the hood which is the recommended jump start
location. If access to the battery is needed, an
access panel on the driver’s side floor will allow for
battery access.
Battery Access Panel
Battery Location
IF YOUR ENGINE OVERHEATS
If the vehicle is overheating, it will need to be
serviced by an authorized dealer.
In any of the following situations, you can reduce
the potential for overheating by taking the
appropriate action.
On the highways — slow down.
In city traffic — while stopped, place the trans -
mission in NEUTRAL (N), but do not increase the
engine idle speed while preventing vehicle
motion with the brakes.
NOTE:There are steps that you can take to slow down an
impending overheat condition:
If your Air Conditioner (A/C) is on, turn it off.
The A/C system adds heat to the engine cooling
system and turning the A/C off can help remove
this heat.
You can also turn the temperature control to
maximum heat, the mode control to floor and
the blower control to high. This allows the heater
core to act as a supplement to the radiator and
aids in removing heat from the engine cooling
system.
CAUTION!
Accessories plugged into the vehicle power
outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular devices, etc.).
Eventually, if plugged in long enough without
engine operation, the vehicle’s battery will
discharge sufficiently to degrade battery life
and/or prevent the engine from starting.
22_VF_OM_EN_USC_t.book Page 194