2022 MERCEDES-BENZ S-CLASS SALOON Owners Manual

th
e emer gency call and faster transfer of the
accident data.
Measu resfo rre scue, reco very or towing away
can then be initiated in quickl y.
R With a Mercedes-Benz emer gency call, the
accident data is only transfer redto the public
coordination centre with the appr oval of the
cus tomer.
In theev ent of an automatically triggered
emer gency call in which there is no voice con-
ta ct, the accident data is transmitted immedi-
ately tothe public emer gency call centre.
R Ifth e Mercedes-Benz emer gency call centre is
not available, the 112 emer gency call is ca r-
ri ed out automaticall y.Ov Ov
er
ervie
vie w of emerg
w of emerg ency call syst
ency call syst ems
ems Bo
th th e Mercedes-Benz emer gency call system
as well as the 112 emer gency call system (EU
eCall) can help toreduce the time between an
accident and the ar riva l of emer gency services at
th e site of the accident. They help locate an acci-
dent site in places that are di1cult toaccess. Bo
th emer gency call systems can initia tean emer-
ge ncy call automatically (/ page 350) or man-
ual ly ( / page 351).
Only make emer gency calls if you or others are in
need of rescue. Do not make an emer gency call in
th eev ent of a breakdown or a similar situation.
Indicat
Indicat or
ors in t
s in t he displa ys
he displ ays
The following message s appear onthe central dis-
play for bo themer gency call systems:
R SOS NOT READY: theve hicle is not switched
on or the emer gency call system is malfunc-
tioning. This does not necessarily indicate
comple tefailure of the emer gency call system.
Eme rgency calls call still be transmitted.
The display only refers to theve hicle and does
not take account of theav ailability of mobile
phone networ ksand the Mercedes-Benz emer-
ge ncy call centre.
The functional readiness of the emer gency call
system on theve hicle can be seen when the
SOS NOT READY displaydisappears once the
ve hicle is switched on. R
G: The icon appears in the display during
an active emer gency call.
% Ifth ere is a malfunction of the emer gency call
system, the loudspeakers, microphone, airbag
or the SOS button, forex ample, are faulty.
Yo u can recognise a fault in the emer gency
call system bythefo llowing displa ys:
R A cor responding message will also appear
in the driver's displa y.
R The SOS button lights up red continuousl y. T T
r
rigg
igg er
ering an aut
ing an aut omatic emerg
omatic emerg ency call
ency call R
R
eq
eq uir
uir ements:
ements:
R The vehicle is switched on.
R The star ter battery is su1ciently charge d.
Bo th th e Mercedes-Benz emer gency call system
as well as the 112 emer gency call system (EU
eCall) automatically initia tean emer gency call:
R ATer activation of there straint systems su ch
as airbags or seat belt tensioners aTer an
accident 350
350
MBUX multimedia system

R
ATer an automatical lyinitiated emer gency
stop byActive Emer gency Stop Assist
The emer gency call has been made:
R Avo ice connection is established with the
emer gency call centre.
R A messa gewith accident data is transmit ted
to the emer gency call centre.
The SOS button in theov erhead control panel
0ashes until the emer gency call is /nished.
If no connection can be made tothe public emer-
ge ncy services, a cor responding message
appears in the displa y. #
Dial the emer gency number 112 or the appro-
priate local emer gency call number on your
mobile phone.
If an emer gency call has been initia ted:
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice
connection is established with the emer gency
call centre.
R Onthe basis of the call, the emer gency call
centre decides wh ether it is necessary tocall re
scue teams and/or the police tothe acci-
dent site.
R If no vehicle occupant answers, an ambulance
is sent totheve hicle immediatel y. T
T
r
rigg
igg er
ering a manual emerg
ing a manual emerg ency call
ency call #
T
To use t
o use t he SOS butt
he SOS butt on in t
on in theov
he overerhead con-
head con-
tr
tr ol panel:
ol panel: pressthe SOS button at least one
second long (/ page 340).
or #
T
To use v
o use v oice contr
oice contr ol:
ol:use thevo ice commands
of the MBUX Voice Assistant.
The emer gency call has been made:
R Avo ice connection is established with an
emer gency call centre.
R Remain in theve hicle if thero ad and tra1c
conditions permit youto do so until a voice
connection is established with the emer gency
call centre.
R Onthe basis of the call, the emer gency call
centre decides wh ether it is necessary tocall re
scue teams and the police tothe accident
site.
R A message with accident data is transmitted
tothe emer gency call centre.
If no connection can be made tothe public emer-
ge ncy services, a cor responding message
appears in the displa y. #
Dial the emer gency number 112 or the appro-
priate local emer gency call number on your
mobile phone. Emerg Emerg
ency call syst
ency call syst em dat
em data tr
a transmission
ansmission Fo
r bo th th e Mercedes-Benz emer gency call sys-
te m as well as the 112 emer gency call system (EU
eCall) data is transfe rred tothe Mercedes-Benz
emer gency call centre or the public emer gency
services call centre.
Depending on the emer gency call system
(/ page 348) activated di.erent data is transmit-
te dto the appropriate emer gency call centre. MBUX multimedia system
351 351

T
T
r
ransmitt
ansmitt ed dat
ed data accor
a accor ding t
ding to activ
o activ at
ated emerg
ed emerg ency call syst
ency call syst em:
em: Mer
Mer
cedes-Benz emerg
cedes-Benz emerg ency call
ency call 112 emerg
112 emergency call
ency call
R Position data of theve hicle
R Position data on thero ute (a few100 m before the incident)
R Direction of tr avel
R Vehicle identi/cation number
R Drive type of theve hicle (e.g. petrol, diesel, CNG, LPG, elect ric or hydro-
ge n)
R Number of people de term ined tobe in theve hicle
R Whe ther the emer gency call was initiated manually or automatically
R Time of the accident
R Language setting on the multimedia system
R Whe ther Mercedes me connect is available or not
This is a requ irement forth e option of forw arding the call tothe
Mercedes-Benz Customer Centre if necessar y.R
Position data of theve hicle
R Position data on thero ute (a few100 m before the incident)
R Direction of tr avel
R Vehicle identi/cation number
R Drive type of theve hicle (e.g. petrol, diesel, CNG, LPG, elect ric or hydro-
ge n)
R Number of people de term ined tobe in theve hicle
R Whe ther the emer gency call was initiated manually or automatically
R Time of the accident %
If only the 112 emer gency call system (EU
eCall) is activated in theve hicle, the accident
data is transmitted directly tothe public
emer gency call centre. 352
352
MBUX multimedia system

Fo
r accident clari/cation purposes, thefo llowing
measures can be take n up toan hour aTer the
emer gency call has been initia ted:
R The cur rent vehicle position can be de ter-
mined.
R Avo ice connection totheve hicle occupants
can be es tablished.
R Emer gency call data can be called up.
% ForRu ssia: various functions, e.g. receiving
tra1c information, cannot be per form ed for
up totwo hours aTer sending an emer gency
call. Self diagnosis function of t
Self diagnosis function of t
he emerg
he emergency call sy
ency call sy s-
s-
t
t em
em Yo
ur car veri/es the operability of the emer gency
call system each time theve hicle is ON. In case of
system failure, you will be informed with text mes-
sage on the inst rument cluster and with red indi-
cator SOS NOT READY on the displa y.
Please, ma kesure, that during 30 seconds aTer
switching vehicle ON there d indicator SOS NOT
READY in the upper right corner of display is switched OFF,
this means the emer gency call sys-
te m passed diagnostics successfull y. S
S
t
tar
ar ting/ending ERA
ting/ending ERA -GL
-GLON
ONASS t
ASS t es
est mode
t mode R
R
eq
eq uir
uir ements:
ements:
R The star ter battery is su1ciently charge d.
R The vehicle is switched on.
R The vehicle has been stationary for at least
one minute.
% The test mode is cu rrently available in thefo l-
lowing countries, forex ample:
R Russia
R Belarus
R Kazakhstan
R Armenia
R Kyrgyzs tan #
T
To st
o st ar
art t
t t he t
he t es
est mode:t mode: press and hold the
~ button on the multifunction steering
wheel for at least /ve seconds.
The test mode is star ted and automatically
ends aTer the language test has been pe r-
fo rm ed. #
T
To st
o st op manual t
op manual t es
est mode:t mode: switch o. theve hi-
cle.
The test mode is ended. Inf Inf
or
ormation on dat
mation on dat a pr
a processingocessing Pr
Processing of per
ocessing of per sonal dat
sonal data via t
a via the Mer
he Mercedes- cedes-
Benz emerg
Benz emerg ency call sy st
enc y call sy stem
em
All processing of pe rsonal data via the Mercedes-
Benz emer gency call system cor responds with the
speci/cations in the EU Regulation 2016/679 "on
th e pr otection of individuals with rega rd tothe
processing of personal data (GDPR)".
The data is solely used bythe Mercedes-Benz
emer gency call system forre scue and reco very in
th eev ent of an accident.
The owner of a vehicle, that is equipped with a
Mercedes-Benz emer gency call system in addition
to the 112 emer gency call system (EU eCall), has MBUX multimedia system
353 353

th
eright touse the 112 emer gency call system
instead of the Mercedes-Benz emer gency call sys-
te m.
Contact address for car rying out deactivation of
th e Mercedes-Benz emer gency call system are
th e local dealers.
Pr
Pr ocessing of per
ocessing of per sonal dat
sonal data via t
a via the 112 emer-
he 112 emer-
g
g ency call syst
ency call syst em (EU eCall)
em (EU eCall)
All processing of personal data via the 112 emer-
ge ncy call system (EU eCall) cor responds with the
speci/cations in the EU Regulation 2016/679 "on
th e pr otection of individuals with rega rd tothe
processing of personal data (GDPR)" and is based
particular lyon the necessity of upholding the vital
interests of the a.ected person in accordance
with Article 6, Clause 1, Letter d of the GDPR.
The processing of this type of data is strictly limi-
te dto the purpose of operating the emer gency
calls tothe standard European emer gency call
number 112.
Dat Dat a r
a recipient
ecipient
The recipients of data that is processed using the
112 emer gency call system (EU eCall) are there l-
ev ant emer gency call inquiry term inals that are speci/ed
to/rst receive and handle emer gency
calls tothe standard European emer gency call
number 112 bythere specti vecount ryauthorities
in whose territory you are located.
Arr
Arr ang
ang ements f
ements f or dat
or data pr
a processing
ocessing
Bo th emer gency call systems are designed so that
th efo llowing requ irements are ful/lled:
R The data contained in the system memory is
not accessible outside the system prior tothe
initiation of an emer gency call.
R Both emer gency call systems cannot be
traced and there is no continuous tracking in
normal operation.
R The data in the system's internal memory is
automatically and continuously dele ted.
R The location data of theve hicle is continu-
ously overwritten in the system's internal
memor y,so that no more than the last three
cur rent locations requ ired forth e normal func-
tion of the system are available.
R The record of the activity data of bo themer-
ge ncy call systems is only kept for as long as
is required toful/l the purpose of handling theemer
gency call, and under no circumstances
fo r more than 13 hours aTer the time that an
emer gency call is initiate d.
Rights of per
Rights of per sons
sonsa.ect
a.ect ed
edb
by t
y t he dat
he dat a pr
a processing
ocessing
The person a.ected bythe data processing (the
ve hicle owner) has theright toaccess the data
and if applicable can demand the cor rection, dele-
tion or bar ring of data that a.ects him or her and
th at the processing of which does not cor respond
with the GDPR regulations. Each cor rection, dele-
tion or bar ring carr ied out according tothis regu-
lation must be shared with theth ird party to
which the data has been transmitted, pr ovided
th is does not pr ovetobe infeasible and does not
incur disproportionate expenditure.
The person a.ected bythe data processing has
th eright tocomplain tothe appropriate data pro-
te ction authority should they be of the opinion
th at their rights ha vebeen infri ngedbythe pro-
cessing of their personal data.
Re sponsible contact point forth e processing of
access rights: KonzernbeauT ragter für den Da ten-
schutz, Daimler AG, HPC G353, D-70546 Stutt-
ga rt, Germany 354
354
MBUX multimedia system

R
R
adio, media & TV
adio, media & TV Ov
Ov
er
ervie
vie w of t
w of t he symbols and functions in t
he symbols and functions in t he media menu
he media menuSymbol
Symbol
DesignationF
Designation Function
unction
6 PlayS electtostart or continue pl aybac k.
8 Rest Selecttopause the playbac k.
: Repeat a trac kS electtorepeat the cur rent track or the active pla ylist.
R Select once: the active pla ylist is repeated.
R Select twice: the cur rent track is repeated.
R Select thre e times: the function is deactivated.
9 Random playbac kS electtoplay back the trac ksinrandom order.
û/ü Skipforw ards/bac kS electtoskip tothe next or tothe pr evious trac k.
Ä Additional options Selecttoshow additional options.
5 CategoriesSelecttoshow or sear chthro ugh available catego ries (e.g. playback lists, albums,
artists, etc.).
ª Search Selecttosear chinthe active menu. You can sear chfor artists, genres or moods, for
ex ample. MBUX multimedia system
355
355

Symbol
Symbol
DesignationF
Designation Function
unction
Z SettingsS electtomake settings.
© HomeSelecttoreturn tothe home screen.
j MessagingSelecttocall up messaging.
2 Full screen Selecttoswitch tofull sc reen mode. The
following functions and settings are available
in the media menu:
R Connecting extern al data storage media with
th e multimedia system (e.g. using USB or
Blue tooth ®
) R
Playing back audio or video /les
R Streaming online music
R Looking at TVprog rammes in theTV menu 356
356
MBUX multimedia system

A
A
dditional functions in t
dditional functions in t he T
he TV menu
V menu Symbol
Symbol
DesignationF
Designation Function
unction
Z SettingsSelecttomake settings in theTV menu. The following functions can be switched
on/o. or con/gured:
R Channel /x
R Count ry-speci/c character set
R Audio language
R Subtitles
R Telete xt
R Picture form at
Õ EPGSelecttoshow cur rent prog ramme information forth ech annel.
4 Channel listS electtoshow a list of available channels with the cur rent prog ramme. MBUX multimedia system
357
357