2021 VOLKSWAGEN UP! Owner´s Manual

Windscreen wiper lever
Fig. 65 Operating the front windscreen wiper
Fig. 66 Operating the rear window wiper
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Move the lever into the required position ⇒:
⓪Switches off the windscreen wiper.
①Interval wipe for the windscreen.
②Slow wipe.
③Fast wipe.
④Flick wipe – wipes briefly.
⑤Pulling the lever activates the wash and wipe system for cleaning the windscreen.
⑥Interval wipe for the rear window. The windscreen wiper will wipe the window
approximately every 6 seconds.
⑦Pushing the lever activates the wash and wipe system for cleaning the rear window.
Without adequate frost protection, the washer fluid can freeze on the windscreen and obscure
your view of the road.
•In winter temperatures, the windscreen washer system should only be used when
adequate frost protection has been added.
•Never use the windscreen washer system at winter temperatures before the windscreen
has been heated by the ventilation system. The anti-freeze mixture may otherwise freeze
on the windscreen and restrict vision.
WARNING
Worn or dirty windscreen wiper blades reduce visibility and increase the risk of accidents and
severe injuries.
•Windscreen wiper blades should therefore always be changed if they are damaged or
worn and no longer clean the windscreen properly.
WARNING
In icy conditions, always check that the wiper blades are not frozen to the glass before using
the wipers. When parking the vehicle in cold weather, it may be helpful to leave the front
windscreen wipers in the service position ⇒ Service position for the front windscreen wipers.
NOTICE

The windscreen wipers will only function when the ignition is switched on.
The interval wipe for the windscreen depends on the speed of the vehicle. The wipers will
wipe more frequently as the vehicle moves faster.
The rear window wiper is switched on automatically if the front windscreen wipers are
switched on and reverse gear is engaged.
Windscreen wiper functions
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Windscreen wiper response in various situations:
When the vehicle is
stationary:
When switched on, the wipers will temporarily be switched to the next
setting down.
When the interval wipe is
switched on:
The wiper intervals are adjusted depending on the vehicle speed.
The faster the vehicle is travelling, the shorter the interval.
The wiper will try to wipe away any obstacles that are on the windscreen. The wiper will stop
moving if the obstacle blocks its path. Remove the obstacle and switch the wiper back on again.
Service position for the front windscreen wipers
Fig. 67 Wiper blades in service position
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The windscreen wiper arms can be lifted off the windscreen when in the service position ⇒ Fig. 67.
Carry out the following steps to move the windscreen wipers to the service position:
•The bonnet must be closed ⇒ Preparation for working in the engine compartment.
•Switch the ignition on and then off again.
•Briefly press down the windscreen wiper lever ⇒ Fig. 65④.
Place the windscreen wiper arms back onto the windscreen before driving away. Briefly press the
windscreen wiper lever down to bring the windscreen wiper arms back to the original position.
Lifting the windscreen wiper blades
•Move the wiper arms to the service position before lifting ⇒.
•When lifting a wiper arm hold it only by the wiper blade mounting.
If the ignition is switched off while the windscreen wiper is switched on, the windscreen wiper
will continue to wipe on the same setting when the ignition is switched on again. Frost, snow
and other obstructions on the windscreen can cause damage to the windscreen wipers and
wiper motor.
•Remove any snow and ice from the wipers and the windows before setting off.
•Carefully loosen wiper blades that have become frozen onto the windscreen. Volkswagen
recommends using a de-icer spray for this.
NOTICE
Do not switch on the windscreen wipers when the window is dry. Using the wiper blades when
the rear windscreen is dry could cause damage to the rear windscreen.
NOTICE

Checking and refilling the windscreen washer fluid level
Fig. 68 In the engine compartment: cap of washer fluid reservoir
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The windscreen washer fluid level should be checked regularly and topped up as necessary.
•Open the bonnet ⇒ .
•The washer fluid reservoir is identified by the symbol on the cap ⇒ Fig. 68.
•Check whether there is enough windscreen washer fluid in the reservoir.
•To top up, mix clean water with a washer fluid recommended by Volkswagen ⇒. Observe the
dilution instructions on the packaging.
•At low temperatures, add a special anti-freeze agent so that the fluid cannot freeze ⇒.
Recommended windscreen washer fluid
•For warm weather: summer windscreen wash- G 052 184 A1 -. Dilution 1:100 (1 part
concentrate, 100 parts water) in the washer fluid reservoir.
•All-year washer fluid- G 052 164 A2 -. Dilution in winter to -18°C (0°F) approximately 1:2 (1 part
concentrate, 2 parts water), otherwise dilute one part concentrate to four parts water (1:4) in the
washer fluid reservoir.
Capacities
The windscreen washer fluid reservoir has a capacity of about 3 litres.
Mirrors
 Introduction
This chapter contains information on the followingsubjects:
⇒ Interior mirror
⇒ Exterior mirrors
For safety reasons it is important that the driver positions the exterior and interior mirrors correctly
before starting a journey ⇒.
The driver can use the exterior mirrors and the interior mirror to observe rear traffic and then adjust
his or her driving style accordingly. Looking in the exterior mirrors and the interior mirror does not
•In order to prevent damage to the bonnet and the windscreen wiper arms, the windscreen
wiper arms should only be lifted when in the service position.
•Always return the windscreen wiper arms to the windscreen before starting your journey.
NOTICE
Never mix anti-freeze or other unsuitable additives into the windscreen washer fluid. An oily
film may otherwise be left on the screen, and restrict the field of vision.
•Use clean, clear water with a washer fluid recommended by Volkswagen.
•A suitable anti-freeze agent should be added to the windscreen washer fluid if necessary.
WARNING
•Never mix other cleaning agents with the cleaning agents recommended by Volkswagen.
This can cause the ingredients to separate and block the washer jets.
•Never mix up service fluids when refilling. Failure to observe this warning can result in
serious malfunctions and engine damage.
NOTICE

allow the driver to see the entre side and rear area of the vehicle. The area that cannot be seen is
known as the blind spot. Objects and other road users may also be located in the blind spot.
Additional information and warnings:
•Exterior views ⇒ Exterior views
•Adjusting the seat position ⇒ Adjusting the seat position
•Changing gear ⇒ Changing gear
•Braking, stopping and parking ⇒ Braking, stopping and parking
Interior mirror
Fig. 69 Manual anti-dazzle interior mirror
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The driver must adjust the interior mirror to ensure clear visibility through the rear window.
The driver’s rear view may be restricted or completely obscured by objects such as a sunblind on
the rear window, items of clothing stowed on the luggage compartment cover, or a rear window that
is covered in ice, snow or dirt.
Switching interior mirror to anti-dazzle
•Basic position: the lever on the lower part of the mirror is pointing towards the windscreen.
•Pull the lever back to switch to anti-dazzle ⇒ Fig. 69.
Exterior mirrors
Fig. 70 In the front doors: setting knob for the mechanical exterior mirrors
Adjusting the exterior and interior mirrors while driving may cause the driver to become
distracted. This can lead to accidents and serious injuries.
•Exterior and interior mirrors should only be adjusted when the vehicle is at a standstill.
•When parking, changing lane, or performing an overtaking or turning manoeuvre, always
pay careful attention to the area around the vehicle as objects and other road users may
be located in the blind spot.
•Always ensure that the mirrors are positioned correctly and that the rear view is not
restricted by ice, snow, condensation or any other objects.
WARNING

Fig. 71 In the driver door: rotary knob for the electric exterior mirrors
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The exterior mirrors are adjusted by moving the setting knob ⇒ Fig. 70 or the rotary knob ⇒ Fig. 71.
Turn the rotary knob ⇒ Fig. 71 to the required position:
Switch on the exterior mirror heating.
Set the left exterior mirror to the front, rear, right or left by moving the rotary knob.
Neutral position. Exterior mirror heating is switched off, it is not possible to adjust
the exterior mirrors.
Set the right exterior mirror to the front, rear, right or left by moving the rotary
knob.
The exterior mirrors can be folded in and back from the vehicle. To do this, carefully push the
exterior mirror housing in towards the side window or back from the side window until the exterior
mirror perceptibly engages.
The exterior mirror heating should be switched off when it is no longer needed. Fuel is
otherwise wasted.
If there is a fault, the electric exterior mirrors can be adjusted by hand by pressing on the
outside of the mirror.
Transporting
Driving notes
 Introduction
This chapter contains information on the followingsubjects:
⇒ Stowing items of luggage
⇒ Driving with an open tailgate
⇒ Driving a loaded vehicle
⇒ Vehicle-specific weight ratings
Heavy objects must always be stowed securely in the luggage compartment and you must ensure
that the rear seat backrests are securely engaged in the upright position. Always use suitable
securing straps with the fastening rings to secure heavy items. Never exceed the vehicle's
maximum payload. Both the payload and the distribution of the load in the vehicle will have an
effect on the driving response and braking distance ⇒.
Additional information and warnings:
•Tailgate ⇒ Tailgate
•Folding the front passenger seat backrest forwards ⇒ Seat functions
•Lights ⇒ Lights
Injuries can be sustained if you do not take care when folding the exterior mirrors in and out.
•Only fold the exterior mirrors in or out when there is nobody in the path of the mirror.
•Always ensure that no fingers are caught between the exterior mirror and the foot of the
mirror when the exterior mirror is moved.
WARNING
Incorrectly estimating the distance to vehicles travelling behind you can cause accidents and
serious injuries.
•Curved mirrors (convex or aspheric) enlarge the field of vision and can make objects in the
mirror seem smaller and further away than they actually are.
•Using curved mirrors to estimate the distance of other vehicles when changing lanes is
inaccurate and can cause accidents and severe injuries.
•Whenever possible, use the interior mirror to check the exact distance away from vehicles
behind or other objects.
•Ensure that you have a good view to the rear of the vehicle.
WARNING
Always fold in exterior mirrors before using an automatic car wash.
NOTICE

•Luggage compartment ⇒ Luggage compartment
•Roof carrier ⇒ Roof carrier
•Wheels and tyres ⇒ Wheels and tyres
Stowing items of luggage
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Always stow all items of luggage in the vehicle securely.
•Always distribute any loads in the vehicle and on the roof as evenly as possible.
•Place heavy objects as far forward in the luggage compartment as possible. Position the rear
seat backrests securely in the upright position.
•Secure luggage in the luggage compartment to the fastening rings with suitable straps
⇒ Luggage compartment.
•Adjust the headlight range ⇒ Lights.
•Adjust the tyre pressure according to the vehicle load. Please read the tyre pressure sticker
⇒ Wheels and tyres.
Observe any information concerning the loading of a roof carrier ⇒ Roof carrier.
Driving with an open tailgate
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Driving with an open tailgate is particularly dangerous. Ensure that the open tailgate and any
objects are secured properly, and take appropriate measures to reduce the quantity of toxic
exhaust fumes entering the vehicle.
Objects that are not secured, or are secured incorrectly, can cause serious injuries in the
event of a sudden driving or braking manoeuvre or accident. This applies particularly if
objects are struck by the airbag when activated and then flung through the vehicle interior.
Please apply the following rules to reduce the risk of accidents:
•Always stow all objects in the vehicle securely. Always stow luggage and heavy objects in
the luggage compartment.
•Always use suitable straps to prevent luggage from entering the deployment zones of the
side airbag or the front airbag in the event of a sudden driving or braking manoeuvre or an
accident.
•Objects should be stowed in the vehicle interior in such a way that they can never enter
the airbag deployment zones while the vehicle is in motion.
•Always keep stowage compartments closed while the vehicle is in motion.
•All objects must be removed from the seat cushion of the front passenger seat if the front
passenger backrest is folded forward. Even light and small objects could be pressed into
the weight detection mat underneath the seat cushion by the backrest when it is folded
forwards and thus send incorrect information to the airbag control units.
•The front airbag must be switched off and the indicator lamp PASSENGER AIR BAG OFF 
must light up for as long as the front passenger seat backrest is folded forwards.
•Stowed objects must never cause passengers to assume an incorrect sitting position.
•Any seat blocked by stowed objects must not be used by any passengers.
WARNING
The vehicle handling and braking effect may alter significantly if large or heavy objects are
being transported.
•Adapt your speed and driving style to suit visibility, weather, road and traffic conditions.
•Accelerate carefully and gently.
•Avoid sudden braking and driving manoeuvres.
•Brake earlier than in normal driving.
WARNING
Hard objects on the shelf can chafe against the wires of the heating element in the rear
window and cause damage.
NOTICE

Driving a loaded vehicle
First read and observe the introductoryinformation and safety warnings⇒
Introduction
For good vehicle handling when driving a loaded vehicle, please observe the following:
•Stow all items of luggage securely ⇒ Stowing items of luggage.
•Accelerate carefully and gently.
•Avoid sudden braking and driving manoeuvres.
•Brake earlier than in normal driving.
•If applicable, heed the information about driving with a roof carrier ⇒ Roof carrier.
Vehicle-specific weight ratings
First read and observe the introductoryinformation and safety warnings⇒
Introduction
All data in the official vehicle documents take precedence over these data. All data in this manual
apply to the basic model. The vehicle data sticker in the service schedule and the official vehicle
documents show which engine is installed in your vehicle.
The values quoted here may differ if additional equipment is fitted, for different models or for special
vehicles.
The values for the kerb weight in the following table apply for the road-ready vehicle with driver
(75 kg), service fluids including fuel tank carrying 90% of its capacity and, if applicable, tools and
Driving with an unlocked or open tailgate can cause serious injuries.
•Always drive with the tailgate closed.
•Always stow all items in the luggage compartment securely. Loose objects can fall out of
the luggage compartment and injure other road users.
•Always drive carefully and ensure that you think ahead.
•Avoid any abrupt or sudden driving and braking manoeuvres as this can cause the open
tailgate to move unpredictably.
•Any objects protruding from the luggage compartment must be marked to ensure that they
are visible to other road users. Comply with legal regulations.
•Any objects protruding from the luggage compartment must never be held in position by
the tailgate.
•If it is necessary to drive with the tailgate open, all luggage racks and cargo stowed on the
rack must be removed from the tailgate.
WARNING
Poisonous exhaust fumes can enter the vehicle interior when the tailgate is open. This could
result in loss of consciousness, carbon monoxide poisoning, serious injury and accidents.
•Always drive with the tailgate closed in order to prevent toxic gases from entering the
vehicle.
•If exceptional circumstances require you to drive with an open tailgate, you must do the
following to reduce the quantity of toxic exhaust fumes that could enter the vehicle:
- Close the electric panorama sliding/tilting glass roof.
- Switch off air recirculation mode.
- Open all vents in the dash panel.
- Switch the blowers to the highest setting.
WARNING
The vehicle length and height are different when the tailgate is open.
NOTICE
Moving loads can severely impair the vehicle's stability and driving safety, which can cause
accidents and severe injuries.
•Secure objects properly to prevent them from sliding.
•Use suitable straps when securing heavy objects.
•Engage the rear seat backrests securely in an upright position.
WARNING

spare tyre ⇒. Additional equipment and retrofitted accessories increase the stated kerb weight
and reduce the maximum permitted load accordingly.
The load comprises the weights of the following:
•Passengers
•All luggage
•Roof load including roof carrier system
Petrol engines
Engine powerECGearbox
type
Kerb
weight
Gross
vehicle
weight
rating
Gross
axle
weight
rating,
front
Gross
axle
weight
rating,
rear
44 kWCHYA
MG5929 kg –
1,032 kg
1,290 kg680 kg640 kg
AG5932 kg –
1,035 kg
55 kWCHYB
MG5929 kg –
1,032 kg
1,290 kg680 kg640 kg
AG5932 kg –
1,035 kg
Natural gas engine
Engine powerECGearbox
type
Kerb
weight
Gross
vehicle
weight
rating
Gross
axle
weight
rating,
front
Gross
axle
weight
rating,
rear
50 kWCPGAMG5
1,031 kg
– 1,118
kg
1,370 kg700 kg700 kg
Luggage compartment
 Introduction
This chapter contains information on the followingsubjects:
⇒ Folding the backrests on the rear bench seat forwards and backwards
⇒ Luggage compartment cover
⇒ Variable luggage compartment floor
⇒ Fastening rings
⇒ Bag hook
Heavy objects must always be transported in the luggage compartment and you must ensure that
the rear seat backrests are securely engaged in the upright position. Always use suitable securing
straps with the fastening rings. Never exceed the vehicle's maximum payload. Both the payload
and the distribution of the load in the vehicle will have an effect on the driving response and braking
distance ⇒.
Additional information and warnings:
•Airbag system ⇒ Airbag system
•Lights ⇒ Lights
•Transporting ⇒ Driving notes
•Wheels and tyres ⇒ Wheels and tyres
Exceeding the maximum permissible weights and axle loads can cause damage to the
vehicle, accidents and serious injuries.
•The actual axle loads must never exceed the maximum permissible axle loads.
•The payload and the distribution of the load in the vehicle have an effect on the driving
response and braking distance of the vehicle. Adjust your speed accordingly.
WARNING
The payload should be distributed as evenly as possible in the vehicle. When transporting
heavy objects in the luggage compartment, they should be placed either in front of or over the
rear axle in order to minimise the effect on the vehicle's handling.
NOTICE