2021 VOLKSWAGEN UP! service indicator

SymbolMeaning ⇒See
Do not drive on!
The electromechanical steering is faulty or not working.
Driver or front passenger seat belt not fastened.
⇒ Seat belts
There are objects on the front passenger seat.
Fault in the alternator.⇒ Vehicle battery
Vehicles with start/stop system: manual engine start
required.
⇒ Pull-away assist
systems
Fault in the automated manual gearbox.⇒ Changing gear
Lit up: there is a fault in the ESC, or it has been switched of
for system-related reasons
OR: together with the ABS indicator lamp : ABS fault.
OR: the vehicle battery has been reconnected.
⇒ Braking, stopping
and parking
Flashing: ESC/TCS is taking corrective action.
Lit up: Traction Control fault or switched off for system-
related reasons.
Flashes: Traction Control active.
ABS faulty or not functioning.
The rear fog light is switched on.⇒ Lights
Lit up or flashing: catalytic converter fault.⇒ Engine
management
system and exhaust
purification system
Engine management system fault (Electronic Power
Control).
Electromechanical steering function reduced.⇒ Steering
Petrol tank nearly empty.⇒ Filling the tank
Natural gas tank nearly empty.⇒ Filling the tank
Fault in airbag and belt tensioner system.⇒ Airbag system
Automated manual gearbox overheated, or the gears
cannot be selected correctly.⇒ Changing gear
Flashing: vehicle with an automated manual gearbox is not
secured from rolling away.
Changing gear
⇒ Changing gear
Braking, stopping
and parking
⇒ Braking, stopping
and parking
Turn signal left or right.⇒ Lights
Hazard warning lights switched on.⇒ In an emergency
Cruise control system is controlling the speed.⇒ Cruise control
system (CCS)
Depress the brake pedal.
Changing gear
⇒ Changing gear
Braking, stopping
and parking
⇒ Braking, stopping
and parking
Main beam is switched on or the headlight flasher is being
operated.⇒ Lights
Engine coolant temperature is too low in vehicles with
natural gas engine.⇒ Coolant
Seat belt fastened for a rear seat passenger.
⇒ Seat belts
Seat belt not fastened for a rear seat passenger.
Immobilizer active.⇒ Starting and
stopping the engine
After switching on the ignition: Display to indicate that a
service is due soon.
⇒ Instruments
Black ice warning. The outside temperature is below
+4°C (+39°F).
Flashing quickly: City emergency brake function braking
automatically or has braked automatically.
⇒ City emergency
brake function
Flashing slowly: City emergency brake function currently
not available.
City emergency brake function has been switched on
manually. Switches off after approx. 5 seconds.
City emergency brake function has been switched off
manually.
Lit up: start/stop system is available.
Flashing: start/stop system is not available.⇒ Pull-away assist
systemsStart/stop system is available, but an automatic engine stop
is not possible.

SymbolMeaning ⇒See
⇒ Changing gear
Flashing in conjunction with the remaining segments of the
fuel tank display: fuel tank nearly empty.⇒ Filling the tank
Note about information in the vehicle wallet.
Instruments
 Introduction
This chapter contains information on the followingsubjects:
⇒ Instrument overview
⇒ Displays
⇒ Service interval display
When the outside temperature is low, the display in the instrument cluster may take slightly longer
to appear than it does when the outside temperatures is higher.
Additional information and warnings:
•Warning and indicator lamps ⇒ Warning and indicator lamps
•Volkswagen information system ⇒ Volkswagen information system
•Display of the currently selected gear (manual gearbox) ⇒ Changing gear.
•Information on service intervals ⇒BookletService schedule,
Instrument overview
Fig. 10 Instrument cluster in the dash panel: type 1
Failure to observe the warning lamps could lead to your vehicle breaking down in traffic, and
to accidents and serious injuries.
•Never ignore any warning lamps that are lit up.
•Stop the vehicle as soon as possible and when safe to do so.
•Stop the vehicle at a safe distance away from moving traffic and ensure that no part of the
exhaust system can come into contact with any inflammable material underneath the
vehicle, e.g. dry grass or fuel.
•Broken-down vehicles increase the risk of accidents, both for you and for other road users.
If necessary, switch on the hazard warning lights and set up the warning triangle to warn
other road users.
•Before opening the bonnet, switch off the engine and allow it to cool down sufficiently.
•The engine compartment of any motor vehicle is a dangerous area. Serious injuries can be
sustained here ⇒ Preparation for working in the engine compartment.
WARNING
Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.
NOTICE
Accidents and injuries can occur if the driver is distracted.
•Never press the buttons on the instrument cluster while the vehicle is in motion.
WARNING

Fig. 11 Instrument cluster in the dash panel: type 2
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Depending on the equipment level, the scale divisions may look slightly different in type 2 ⇒ Fig. 11
.
Descriptions of the instruments ⇒ Fig. 10 or ⇒ Fig. 11:
Speedometer in km/h or in mph and km/h, depending on vehicle.
Displays⇒ Displays.
Reset button for the trip recorder display (trip).
- Press the button briefly to switch between the trip recorder and the
odometer.
- Press the button for about 5 seconds to reset the trip recorder and any
other indicators in the multifunction display ⇒ Volkswagen information system.
Fuel gauge⇒ Filling the tank.
Rev counter (running engine speed in revolutions x 1,000 per minute).The start of the red
zone on the dial indicates the maximum engine speed that may be used in each gear when the
engine is warm and after it has been run in properly. It is advisable to change up a gear or lift
your foot off the accelerator before the needle reaches the red zone ⇒.
Setting button for the clock or for switching between outside temperature display and
clock.
- To set the clock, select the time display if not already selected. To do this, push the
rocker switch ⇒ Fig. 12② up or down, or press setting button ⇒ Fig. 11⑥.
- Press and hold the  button to mark the hour display so that it flashes.
- Press the  button to continue. Press and hold to scroll through quickly.
- Press the button again briefly to select the minute display so that it flashes.
- Press the  button to continue. Press and hold to scroll through quickly.
- Press the  button again to finish setting the clock.
Changing up a gear early will help to save fuel and minimise engine noise.
Other instruments, such as the outside temperature display, can be shown in the screen of
the portable navigation device (delivered by Volkswagen) ⇒ Accessories, modifications, repairs and
renewal of parts.
Displays
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Depending on the vehicle equipment level, a variety of information can be displayed in the
instrument cluster ⇒ Fig. 10② or ⇒ Fig. 11②:
•Warning and information displays
•Distance displays
•Time
•Outside temperature
•Selector lever positions ⇒ Changing gear
•Gear-change indicator (manual gearbox) ⇒ Changing gear
•Multifunction display (MFD) ⇒ Volkswagen information system
•Service interval display ⇒ Service interval display
•Start/stop system status display ⇒ Pull-away assist systems
•Fuel gauge ⇒ Filling the tank
•Belt status display for the rear seats ⇒ Seat belts
•When the engine is cold, avoid high engine speeds, driving at full throttle and over-loading
the engine.
•The needle on the rev counter should only briefly tip into the red area. Damage to the
engine may otherwise be incurred.
NOTICE

Replacement key
You will need to quote the vehicle chassis number when ordering a replacement key or additional
remote control keys.
Every new key contains a microchip which must be encoded with the data for the vehicle's
electronic immobilizer. The vehicle key will not work if it is not fitted with a microchip, or if the
microchip has not been encoded. The same goes for keys that have been cut to fit the vehicle.
New keys or replacement keys are available from Volkswagen dealerships or from qualified
workshops and authorised key services that are qualified to manufacture these vehicle keys.
New and replacement vehicle keys must be synchronised before use. Proceed to a qualified
workshop.
Press the buttons on the key only if the corresponding function is actually needed. Pressing
a button when the function is not required could lead to the vehicle being unlocked unintentionally
or the alarm going off. This also applies even when you are not within the effective range.
The function of the vehicle key can be affected temporarily if there is more than one
transmitter in the direct vicinity working on the same frequency (e.g. a two-way radio or mobile
telephone).
Obstacles between the key and the vehicle, bad weather conditions and weak batteries can
reduce the range of the remote control.
If the buttons on the vehicle key ⇒ Fig. 16 or one of the central locking buttons ⇒ Central
locking system are pressed repeatedly within a short period of time, the central locking system will
switch off briefly to prevent overloading. The vehicle will then be unlocked. Lock the vehicle if
necessary.
Mechanical vehicle key
Fig. 17 Mechanical vehicle key
First read and observe the introductoryinformation and safety warnings⇒
Introduction
A mechanical vehicle key may be included in the set of keys ⇒ Fig. 17.
Replacement key
You will need to quote the vehicle chassis number when ordering a replacement key or additional
remote control keys.
Every new key contains a microchip which must be encoded with the data for the vehicle's
electronic immobilizer. The vehicle key will not work if it is not fitted with a microchip, or if the
microchip has not been encoded. The same goes for keys that have been cut to fit the vehicle.
New keys or replacement keys are available from Volkswagen dealerships or from qualified
workshops and authorised key services that are qualified to manufacture these vehicle keys.
New and replacement vehicle keys must be synchronised before use. Proceed to a qualified
workshop.
Indicator lamp in the vehicle key
Every vehicle key contains electronic components. Protect the key from damage, moisture
and excessive vibration.
NOTICE

FunctionAction
Locking the vehicle and activating the
SAFELOCK mechanism.
Locking the vehicle without activating the
SAFELOCK mechanism.
Press the  button on the vehicle key twice.
Press the central locking button in the driver
door once.
The SAFELOCK mechanism deactivates the door opening levers if the vehicle has been locked.
This makes it more difficult to break into the vehicle. The doors can no longer be opened from the
inside ⇒.
In some vehicles, when the ignition is switched off, the instrument cluster display may inform you
that the SAFELOCK mechanism is activated.
The following applies when the SAFELOCK mechanism is deactivated:
•The vehicle can be unlocked and opened from the inside using the door release lever.
Indicator lamp in the driver door
After locking the vehicle:Meaning
A red LED flashes for approximately 2 seconds, firstly
at short intervals and then more slowly.The SAFELOCK mechanism is activated.
A red LED flashes for approximately 2 seconds and
then switches off. The light starts to flash again after
approximately 30 seconds.
The SAFELOCK mechanism is
deactivated.
A red LED flashes for approximately 2 seconds in
short intervals. The lamp will then light up without
interruption for approximately 30 seconds.
Fault in the locking system. Proceed to a
qualified workshop.
Doors
 Introduction
This chapter contains information on the followingsubjects:
⇒ Childproof lock
Additional information and warnings:
•Vehicle key set ⇒ Vehicle key set
•Central locking system ⇒ Central locking system
•Manual opening and closing ⇒ Manual opening and closing
In some vehicles it is possible to set the screen of the portable navigation device (delivered
by Volkswagen) ⇒ Accessories, modifications, repairs and renewal of parts to display whether at
least one vehicle door is open or not properly closed.
Always take care when using the SAFELOCK mechanism otherwise you could cause
accidents or injuries.
•Never leave anybody in the vehicle if the vehicle has been locked using the vehicle key.
The doors can no longer be opened from the inside once the SAFELOCK mechanism is
activated.
•Locked doors make it more difficult for emergency service personnel to gain access to the
vehicle and provide assistance when needed. In an emergency, people locked inside the
vehicle would not be able to leave the vehicle by unlocking the doors.
WARNING
Any door that is not properly closed could open suddenly while the vehicle is in motion. This
could lead to severe injuries.
•Stop as soon as possible and close the door.
•Ensure that the door is properly closed and that the lock has engaged. The closed door
must be flush with the surrounding body panels.
•Doors should only be opened or closed when you are sure that nobody is in their path.
WARNING
Any door being held open by the door arrester could close unexpectedly in strong winds or if
the vehicle is on a slope. This could lead to injuries.
•Always keep a good grip on the handle when opening and closing doors.
WARNING

Switch off the seat heating when the seat is not occupied.
FunctionAction ⇒ Fig. 41
Switching onPress the  button. The seat heating is switched on at the
highest setting. All indicator lamps light up in the button.
Adjusting the heating
outputPress the button again until the required heating level is set.
Switching offPress the button until the indicator lamps in the button go out.
If the second temperature level has been switched on for more than 15 minutes, it will automatically
switch to the first temperature level. Only one indicator lamp will be lit up.
The seat heating should be switched off as soon as it is no longer needed. Fuel is otherwise
wasted.
Seat belts
 Introduction
This chapter contains information on the followingsubjects:
⇒ Warning lamp
⇒ Frontal collisions and the laws of physics
⇒ What happens to vehicle occupants who have not fastened their seat belts
⇒ Seat belt protection
⇒ Using seat belts
⇒ Fastening and unfastening seat belts
⇒ Seat belt routing
⇒ Automatic belt retractor, belt tensioner, belt tension limiter
⇒ Service and disposal of belt tensioners
Check the condition of all seat belts regularly. If the belt webbing, belt connections, belt retractor or
seat belt buckle become damaged, the seat belt in question should be replaced immediately by a
qualified workshop ⇒. The qualified workshop must use correct spare parts that are compatible
with the vehicle, equipment level and model year. Volkswagen recommends using a Volkswagen
dealership for this purpose.
Additional information and warnings:
•Adjusting the seat position ⇒ Adjusting the seat position
•Airbag system ⇒ Airbag system
•Child seats (accessories) ⇒ Child seats (accessories)
•Stowage ⇒ Stowage area
•Cleaning and caring for the interior ⇒ Cleaning and caring for the interior
•Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs
and renewal of parts
Anyone experiencing reduced sensitivity to pain or temperature due to medication, paralysis
or chronic illness (e.g. diabetes) could sustain burns on the back, buttocks and legs when
using the seat heating. These burns may take a long time to heal or may never heal fully.
Please consult a doctor to determine your own level of health.
•Anyone experiencing reduced sensitivity to pain or temperature should never use the seat
heating.
WARNING
Wet upholstery can cause a fault in the seat heating and increase the risk of burns.
•Ensure that the seat cushion is dry before the seat heating is used.
•Do not sit on the seat when wearing damp or wet clothing.
•Do not set any damp or wet objects or items of clothing on the seat.
•Do not spill any liquids on the seat.
WARNING
•To avoid damaging the heating elements, do not kneel on the seat or apply sharp pressure
at a single point on the seat cushion and backrest.
•Liquids, sharp objects and insulating materials (such as a protective cover or child seat) on
the seat could damage the seat heating.
•If the system starts to emit a smell, switch the seat heating off immediately and have it
checked by a qualified workshop.
NOTICE

The belt tensioners are activated by sensors during severe frontal, side and rear collisions. They
tighten the seat belts against the direction in which they are pulled. A loose seat belt is retracted,
which can reduce the forward movement or the movement of the vehicle occupants in the direction
of the impact. The belt tensioner works together with the airbag system. If the side airbags are not
activated, the belt tensioner will not be activated if the vehicle rolls over.
A fine dust may be produced when the airbags are triggered. This is quite normal and does not
mean that there is a fire in the vehicle.
Belt tension limiter
The belt tension limiter reduces the pressure exerted by the seat belt on the body during an
accident.
All safety requirements must be observed when the vehicle or components of the system are
scrapped. Qualified workshops are familiar with these requirements ⇒ Service and disposal of belt
tensioners.
Service and disposal of belt tensioners
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Seat belts may become damaged during any work on the belt tensioners or while removing or
refitting any vehicle parts in conjunction with any other repair work. This damage will not always be
noticeable. The consequence may be that the belt tensioners could function incorrectly, or not
function at all, in the event of an accident.
Regulations must be observed to ensure that the effectiveness of the belt tensioner is not reduced
and that removed parts do not cause any injuries or environmental pollution. Qualified workshops
are familiar with these requirements.
The airbag modules and belt tensioners may contain perchlorate. Please comply with
legislation regarding disposal.
Airbag system
 Introduction
This chapter contains information on the followingsubjects:
⇒ Types of front passenger front airbag system
⇒ Indicator lamps
⇒ Description and function of the airbags
⇒ Front airbags
⇒ Switching the front passenger front airbag on and off manually using the key-operated switch
⇒ Side airbags
The vehicle is equipped with a front airbag for the driver and front passenger. The front airbags can
provide front seat occupants with additional chest and head protection if the seat, seat belts, head
restraints and, in the case of the driver, steering wheel are adjusted and used correctly. Airbags are
meant only for additional protection. The airbags are not a substitute for seat belts. Seat belts must
always be worn, even when the front seats are equipped with front airbags.
Additional information and warnings:
•Driving tips ⇒ Driving tips
•Central locking system ⇒ Central locking system
•Correct sitting position ⇒ Adjusting the seat position
•Seat belts ⇒ Seat belts
•Child seats (accessories) ⇒ Child seats (accessories)
•Cleaning and caring for the interior ⇒ Cleaning and caring for the interior
•Accessories, modifications, repairs and renewal of parts ⇒ Accessories, modifications, repairs
and renewal of parts
•Consumer information ⇒ Consumer information
The risk of severe or fatal injuries may be increased if the seat belts, automatic belt retractors
and belt tensioners are not used correctly, or if they are repaired by a non-professional. As a
result, the belt tensioners may not be triggered when they should, or they may be triggered
unexpectedly.
•Any repairs, adjustments or removal and refitting of parts in the belt tensioners or seat
belts should always be carried out by a qualified workshop and never by yourself
⇒ Accessories, modifications, repairs and renewal of parts.
•Belt tensioners and automatic belt retractors cannot be repaired. They must be replaced.
WARNING

Turn the light switch to the required position ⇒ Fig. 62:
ItemWhen the ignition is switched
off
When the ignition is switched on
The fog lights, dipped beam headlights
and side lights are switched off.
Lights switched off, daytime headlights are
switched on.
The side lights are switched on.The side lights are switched on.
The dipped beam headlights are
switched off. The side lights may still
light up for a short time.
The dipped beam headlights are switched
on.
Fog lights:
The indicator lamps or in the light switch or instrument cluster indicate that the fog lights
are switched on.
•To switch the fog light on, pull the light switch out of the position  or to the first
stop.
•To switch the rear fog light on, pull the light switch out of position or as far as it
will go.
•To switch the fog lights off, press the light switch or move it to position .
Acoustic warnings if lights are not switched off
If the key is removed from the ignition lock and the driver door is opened, an acoustic warning will
sound in any of the following situations. This will remind you to switch off the lights as necessary.
•Permanent parking light on both sides of the vehicle ⇒ Lights and vision – functions.
•If the light switch is in position  or .
•If the light switch is in position .
Lights and vision – functions
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Permanent parking light on both sides of the vehicle
When the light switch is in position with the ignition switched off and the vehicle has been
locked from the outside, both headlights and the rear lights light up.
Daytime running lights
There are separate lights in the headlights for the daytime running lights.
Only the separate lights light up when the daytime running lights are switched on ⇒.
When the light switch is in position , the daytime running lights are switched on every time the
ignition is switched on.
In cool or damp weather, the interior of the headlights, rear lights and turn signals may mist
up briefly. This is normal and does not affect the service life of the lights on your vehicle.
Attaching adhesive strips to headlights
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The side lights or daytime running lights are not bright enough to illuminate the road ahead
and to ensure that other road users are able to see you.
•Always switch the dipped beam headlights on if it is dark, raining or visibility is poor.
WARNING
Accidents can occur if roads are not sufficiently illuminated and other road users have
difficulty seeing the vehicle, or cannot see it at all.
•Never drive with daytime running lights if the street is not sufficiently lit due to weather and
lighting conditions. The daytime running lights are not bright enough to illuminate the road
ahead and to ensure that other road users are able to see you.
•The rear lights will not be switched on with the daytime running lights. If the rear lights are
not switched on, the vehicle may not be visible to other road users if it is dark, raining, or if
visibility is poor.
WARNING