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Key for ⇒ Fig. 15:Petrol engineNatural gas
engine
Width (4-door)1,645 mm
ⒸWidth (from one exterior mirror to the other)1,910 mm
Ⓓ
Height to the upper edge of the roof at kerb weight 1,478 mm1,480 mm
Hight at kerb weight to the upper edge of the
aerial base1,489 mm1,492 mm
ⒺHeight with open tailgate at kerb weight1,990 mm1,994 mm
ⒻGround clearance in road-ready state between
the axles144 mm145 mm
ⒼWheelbase2,407 mm2,413 mm
ⒽLength (from bumper to bumper)3,543 mm
ⒾHeight with open bonnet and kerb weight1,622 mm
–Minimum turning circle diameterApproximately 9.8 m
Kerb weight without driver, without payload.
Without rod antenna screwed on.
Kerb weight with driver (75 kg) and service fluids.
Performance figures
First read and observe the introductoryinformation and safety warnings⇒
Introduction
For reasons of vehicle registration and vehicle taxation, the power output and performance of some
engines may vary in some countries from the information given in this booklet.
Petrol engines
Engine powerECGearbox typeMaximum speed
44 kW
CHYA
MG5
160 km/h (100 mph)
44 kW BlueMotion
technology161 km/h (100 mph)
44 kWAG5160 km/h (100 mph)
55 kW
CHYB
MG5
171 km/h (106 mph)
55 kW BlueMotion
technology172 km/h (106 mph)
55 kWAG5171 km/h (106 mph)
Natural gas engine
Engine powerECGearbox typeMaximum speed
50 kW BlueMotion
technologyCPGAMG5164 km/h (102 mph)
When the performance figures were measured, the vehicle was not fitted with any equipment
that could reduce performance, e.g. a roof carrier or mud flaps.
Maximum speed is reached in 4th gear.
Maximum speed is reached in 4th gear.
Opening and closing
Vehicle key set
a)
a)
b)
a)
c)
a)
•Take care when driving in car parks with protruding kerbstones or bollards. Objects that
protrude from the ground can damage the bumper and other components when parking the
vehicle.
•Drive carefully through dips in the road, over driveways, ramps, kerbstones and other
objects. Low-lying vehicle components such as the bumper, spoiler and parts of the
running gear, engine or exhaust system could be damaged.
NOTICE
a)
b)
c)
a)
a)
a)
a)
a)
a)
b)
a)
b)

Fig. 115 In the instrument cluster: variant A: fuel gauge for petrol, variant B: fuel gauge for petrol
Fig. 116 In the instrument cluster display: fuel gauge for petrol
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The fuel gauge can vary according to the vehicle equipment level ⇒ Fig. 115 or ⇒ Fig. 116.
Lit upNeedle position
⇒ Fig. 115
Possible cause ⇒Solution
Red marking ①
Fuel tank nearly empty.
Reserve quantity is being used
⇒ Capacities.
Fill the tank with petrol
as soon as possible ⇒
.
Blue marking ②
Natural gas fuel tank nearly
empty.
Reserve quantity is being used.
Refuel with natural gas
as soon as possible ⇒
.
Flashes for
approximately
10 seconds
Position of the
bar ⇒ Fig. 116
Possible cause ⇒Solution
Reserve fuel
marking flashes for
approximately 10
seconds (four small
segments)
Fuel tank nearly empty.
Reserve quantity is being used
⇒ Capacities.
Fill the tank as soon as
possible ⇒.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is
switched on. They will switch off after a few seconds.
Natural gas engines
Things to note: if the vehicle is parked for an extended period directly after refuelling, it may well
occur that the pointer for the natural gas engine does not indicate the fuel level shown directly after
refuelling. This does not mean that there is a leak in the system but but rather that, for technical
reasons the pressure has been decreased in the natural gas tank.
The small arrow next to the petrol pump symbol ⇒ Fig. 115 in the display instrument shows
you the side of the vehicle on which the tank flap is located.
Only applies for vehicles with a fuel gauge in the instrument cluster ⇒ Fig. 115.
Only applies for vehicles with a fuel gauge in the instrument cluster display ⇒ Fig. 116.
Filling the tank with petrol
a)
b)
Driving the vehicle when the fuel level is too low could lead to your vehicle breaking down in
traffic, accidents and serious injuries.
•When the fuel level is too low, the fuel supply to the engine could be irregular, especially
when driving up or down hills and inclines.
•The steering, all driver assist systems and brake assist systems will not function if the
engine sputters or stops completely due to a lack of fuel or irregular fuel supply.
•Always fill the tank when it is still 1/4 full. This reduces the risk of running out of fuel and
breaking down.
WARNING
•To avoid damage to your vehicle, always observe the indicator lamps and associated
warning texts.
•Do not run the tank empty. Irregular filling periods can cause backfiring and allow unburnt
fuel to enter the exhaust system. This could cause damage to the catalytic converter!
NOTICE
a)
b)

Coolant and coolant additives can pollute the environment. Spilt operating fluids must be
collected and disposed of properly and with respect for the environment.
Warning lamp for coolant
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Several warning and indicator lamps will light up briefly as a functional check when the ignition is
switched on. They will switch off after a few seconds.
Lit upPossible causeSolution
Engine coolant temperature is
too low in vehicles with natural
gas engine.
Avoid high engine speeds and heavy engine loads.
FlashesPossible causeSolution
Coolant temperature too high.
Do not drive on!
Stop the vehicle as soon as possible, and when
safe to do so. Switch off the engine, leave the
engine to cool down.
Coolant level too low.
Do not drive on!
After the engine has cooled down, check the
coolant level and refill engine coolant if the level is
too low ⇒ Checking the coolant level and refilling
coolant.
With display --.- in the
instrument cluster:
fault in the engine cooling
system.
Do not drive on!
Seek expert assistance.
In some vehicles, the coolant temperature display may be displayed on the screen of the
portable navigation device (delivered by Volkswagen) ⇒ Accessories, modifications, repairs and
renewal of parts.
Coolant specification
First read and observe the introductoryinformation and safety warnings⇒
Introduction
The cooling system is filled at the factory with a mixture of specially prepared water and at least
40% coolant additive G 13 (TL-VW 774 J). The coolant additive is dyed purple. This mixture of
water and coolant additive gives the necessary frost protection down to -25°C (-13°F) and protects
the alloy parts of the cooling system against corrosion. The mixture also prevents scaling and
raises the boiling point of the coolant.
In order to protect the coolant system, the proportion of coolant additive must always be at least
40%, even if anti-freeze is not required in warm weather and warm climates.
If greater frost protection is required in very cold climates, the proportion of anti-freeze additive can
be increased. However, the percentage of coolant additive should not exceed 60%, as this would
reduce the frost protection and the cooling effect.
When topping up the coolant, a mixture of distilled water and at least 40% coolant additive - G 13 -
or - G 12 plus-plus - (TL-VW 774 G) (both of which are dyed purple) must be used in order to obtain
the optimum corrosion protection ⇒. Mixing - G 13 - with the coolant additives - G 12 plus - (TL-
VW 774 F), - G 12 - (dyed red) or - G 11 - (dyed blue-green) will significantly decrease the level of
corrosion protection and should therefore be avoided ⇒.
Failure to observe the warning lamps could lead to your vehicle breaking down in traffic, and
to accidents and serious injuries.
•Always observe any warning lamps that are lit up.
•Never ignore any warning lamps that are lit up.
•Stop the vehicle as soon as possible and when safe to do so.
WARNING
Failure to observe the illuminated indicator lamps could lead to the vehicle being damaged.
NOTICE

Event data recorder
The vehicle is not fitted with an event data recorder.
Event data recorders temporarily store vehicle information. This provides precise information in the
event of an accident. In vehicles with an airbag system, data that might be relevant in the event of
an accident can be stored, e.g. impact speed, belt buckle status, seat positions and trigger speed.
The scope of the data is manufacturer-specific.
An event data recorder may only be fitted if the owner has approved the procedure. This is covered
by legislation in some countries.
Reprogramming control units
All data for the control of components are stored in the control units. Some convenience functions,
such as lane change flash, single door unlocking and displays, can be reprogrammed using special
workshop equipment. If this is the case, the descriptions in your vehicle wallet will no longer
correspond with the original functions. Volkswagen recommends that you have any reprogramming
confirmed in the service schedule under Workshop comments.
Information about possible reprogramming can be obtained from the Volkswagen dealership.
Reading the vehicle's event memory
A diagnostic interface for reading the event memories is located in the vehicle interior ⇒. Data
relating to the function and status of the electronic control units are stored in the event memory.
Additional information on the stored data is available from qualified workshops.
The diagnosis interface is located behind near the fuse box in the footwell on the driver side.
The event memory should only be read and reset by a qualified workshop.
After a fault has been rectified, the information in the memory pertaining to the fault is deleted.
Other memory content is overwritten on an on-going basis.
Using a mobile telephone in the vehicle without a connection to the
external aerial
First read and observe the introductoryinformation and safety warnings⇒
Introduction
Both during telephone calls and in standby mode, mobile telephones transmit and receive radio
waves, which may also be termed "high-frequency energy". Current scientific literature warns us
that radio waves can be harmful to human beings if they exceed certain limits. Government bodies
and international committees have introduced threshold values and guidelines to ensure that
electromagnetic radiation produced by mobile telephones does not pose a hazard to health.
However, there is no proven scientific evidence that demonstrates that cordless telephones are
absolutely safe.
For this reason, some experts are calling for more precautions to be taken in the use of mobile
telephones, by taking steps to reduce the level of personal exposure to electromagnetic radiation.
If a mobile telephone that is not connected to the vehicle's external aerial is used inside the vehicle,
the level of electromagnetic radiation could be higher than when the mobile telephone is connected
to an integrated aerial or any other external aerial.
If the vehicle is fitted with a suitable hands-free unit which enables the use of innumerable
additional functions of Bluetooth compatible mobile telephones, this will satisfy the legal
requirements in many countries which permit the use of a mobile telephone in a vehicle only if a
hands-free unit is used.
The hands-free system of the portable navigation device (delivered by Volkswagen) in your vehicle
has been developed for mobile telephones that are compatible with Bluetooth⇒ Portable
navigation device. Mobile telephones must be located in a suitable telephone holder or be stored
securely in the vehicle. If a telephone holder is used it must be securely attached to the base plate.
This is the only way to ensure that the mobile telephone is securely attached to the dash panel and
always within reach of the driver. Depending on the hands-free system, the connection between the
mobile telephone and the external aerial is established either via the telephone holder or via an
existing Bluetooth connection between the mobile telephone and the vehicle.
Connecting the mobile telephone is to a telephone aerial integrated in the vehicle or to an external
telephone aerial reduces the electromagnetic radiation generated by the telephone which could
affect the human body. Using an aerial also improves the quality of the signal.
Incorrect use of the diagnostic interface can cause faults, which can result in accidents and
serious injuries.
•Never read the event memory using the diagnostic interface yourself.
•The diagnostic interface should only be read by a qualified workshop.
WARNING
®
®
®

If a mobile telephone is used in the vehicle interior without this hands-free system, it is not safely
secured in the vehicle and also not connected to the vehicle's external telephone aerial.
Furthermore, the mobile telephone is not being charged in the telephone holder. It is also likely that
the telephone connection will be disrupted and the signal strength will be poor.
A mobile telephone should only be used in the vehicle if it is connected to a hands-free unit.
Volkswagen recommends the use of an external aerial when using a mobile telephone in the
vehicle.
Bluetooth is a registered trademark of Bluetooth SIG, Inc.
Portable navigation device
Fig. 135 In the centre console: removing the navigation device and mounting
Fig. 136 Central console: closing the opening the navigation device mounting
First read and observe the introductoryinformation and safety warnings⇒
Introduction
In some vehicles other vehicle functions and additional applications can be accessed via the
portable navigation device (delivered by Volkswagen) ⇒.
The tilt and angle can be set by moving the navigation device as required ⇒ Fig. 135A, ⇒.
The user's manual for the portable navigation device (delivered by Volkswagen) can be displayed
on the unit itself.
Functions
In some vehicles the following functions are available in the portable navigation device (delivered
by Volkswagen):
•Extended multifunction display (MFD) with additional instruments ⇒ Instruments.
•Operation of a factory-fitted radio and a connected media player ⇒BookletRadio,.
®®
If a mobile telephone is not secured or is incorrectly secured in the vehicle, it could be flung
though the interior during a sudden driving or braking manoeuvre, or in the event of an
accident. This can cause injuries.
•Mobile telephones, other devices and accessories for the telephone such as telephone
holders, note blocks or portable navigation devices must always be secured properly
outside of the airbag deployment zones whilst the vehicle is in motion or be stored in a
safe place.
WARNING
If mobile telephones or two-way radios that are not connected to an external aerial are used,
electromagnetic radiation in the vehicle could exceed limit values and thus be a health hazard
for drivers and other vehicle occupants. This also applies to external aerials that have not
been correctly installed.
•Keep mobile telephone aerials at least 20 cm away from pacemakers, as the telephones
may affect their functioning.
•Do not carry a mobile telephone in your breast pocket above a pacemaker when the
telephone is switched on or in standby mode.
•Switch off the mobile telephone immediately if you suspect it may be interfering with a
pacemaker.
WARNING

•Picture viewer.
•Navigation.
•Hands-free system for a mobile telephone via Bluetooth.
•Display for open doors or tailgate.
•ParkPilot ⇒ ParkPilot.
•Gear change indicator and driving style.
•Think-Blue-Trainer.
•Fuel warning.
Select user's manual for the portable navigation device (delivered by
Volkswagen)
•Switch on portable navigation device (delivered by Volkswagen).
•Touch the more function button on the screen.
•Press the Handbook function button.
•Select the required chapter and press the corresponding function button.
Removing the portable navigation device
•Use one hand to get a secure grip on the upper and lower edges of the portable navigation
device.
•Press the release button ⇒ Fig. 135A (arrow) until the device can be removed from the holder.
•Remove the portable navigation device and stow it securely.
•Remove the portable navigation device holder if necessary.
Installing the portable navigation device
•Fit the portable navigation device holder if necessary ⇒.
•Use one hand to get a secure grip on the upper and lower edges of the portable navigation
device.
•Place the portable navigation device in the upper holder and push on the lower edge until it
perceptibly engages ⇒.
Removing the portable navigation device holder
•If necessary, remove the portable navigation device.
•With one hand, take a firm grip of the holder's supporting arm and press the release button
⇒ Fig. 135B (arrow).
•Pull the holder up out of the dash panel.
•If necessary, close the opening by attaching the cover in the direction of the arrow ⇒ Fig. 136.
Fitting the portable navigation device holder mounting
•If necessary, remove the cover for the holder mount in the opposite direction of the arrow
⇒ Fig. 136.
•Insert the holder into the opening from above and push down until it perceptibly engages ⇒.
Accidents and injuries can occur if the driver is distracted. Operating the portable navigation
device can distract you from the road.
•Always drive carefully and responsibly.
•Select volume settings that allow signals from outside the vehicle to be easily heard at all
times (e.g. emergency service sirens).
•Setting the volume too high may damage your hearing. This also applies even if you are
only exposed to high volumes for short periods.
WARNING
Driving recommendations and traffic symbols displayed by the navigation system may differ
from the current traffic situation.
•Traffic signs and traffic regulations have priority over the recommendations and displays
provided by the navigation system.
•Adapt your speed and driving style to suit visibility, weather, road and traffic conditions.
WARNING

Colour coding of fuses under the dash panel
ColourAmp rating
Purple3
Light brown5
Brown7.5
Red10
Blue15
Yellow20
White or clear25
Green30
Orange40
Opening and closing the fuse box under the dash panel
•Opening: push the locking lever ⇒ Fig. 158① until the cover can be opened.
•Fold the cover down.
•Closing: push the cover up in the opposite direction to the arrow until it perceptibly engages in
the locking lever ①.
Opening the fuse box in the engine compartment
•Open the bonnet ⇒ Preparation for working in the engine compartment.
•Press the release buttons in the direction of the arrow (thin arrow) ⇒ Fig. 159 to release the
fuse box cover.
•Lift off the cover.
•To fit, place the cover over the fuse box. Press the release buttons down in the opposite
direction to the arrow until the release buttons click into place.
This chapter does not refer to all the fuses located in the vehicle. These should be changed
only by a qualified workshop.
Changing a blown fuse
Fig. 160 A blown fuse
Fig. 161 Removing or fitting a fuse using the plastic pliers ①
First read and observe the introductoryinformation and safety warnings⇒
Introduction
•Remove the covers for the fuse boxes carefully and install them again properly so as to
avoid damage to the vehicle.
•Fuse boxes must be protected from dirt and moisture when opened. Dirt and moisture in
the fuse boxes can damage the electrical system.
NOTICE