2021 MERCEDES-BENZ V-CLASS Owners Manual

Secur
Secur
ing t
ing the c
he child r
hild r es
estrtraint syst
aint syst em wit
em with t
h the seat
he seat
belt
belt N
No
ot
t es on t
es on t he suit
he suitability of seats f
ability of seats f or att
or attac
aching belt-
hing belt-
secur
secur ed c
ed child r
hild r es
estrtraint syst
aint syst ems
ems
Suitability of seats for attaching belt-secured child
re straint systems
R
R ear seats
ear seats
W
W eight cat
eight cat egor
egor y 0: up t
y 0: up t o 10 kg
o 10 kg
Re ar seat
U1
Re ar ben chseat
U1
, L 1
W
W eight cat
eight cat egor
egory 0+: up t
y 0+: up t o 13 k
o 13 kgg
Re ar seat
U1
Re ar ben chseat
U1
, L 1
W
W eight cat
eight cat egor
egory I: 9 t
y I: 9 t o 18 kg
o 18 kg
Re ar seat
U1
, L 1
Re ar ben chseat
U1
, L 1 W
W
eight cat
eight cat egor
egory II: 15 t
y II: 15 t o 25 k
o 25 kgg
Re ar seat U, L
Re ar ben chseat U, L
W
W eight cat
eight cat egor
egory III: 22 t
y III: 22 t o 36 kg
o 36 kg
Re ar seat U, L
Re ar ben chseat U, L
U Sui table forch ild restraint systems of the "Univer-
sal" category in this we ight categor y.
L Suitable for semi-universal child restraint systems
acco rding totheta ble in "Recommended child
re straint systems", or if theve hicle and the seat are
listed in thech ild restraint system manufactu rer's
ve hicle model list.
1 The seat must be ins talled in the direction of tr avel. Co-dr Co-dr
iv iver seat – Not
er seat – Not es
es N
No
ot
tes on c
es on c hild r
hild res
estrtraint syst
aint syst ems on t
ems on t he co-dr
he co-driv
iver seat
er seat
R If it is absolutely necessary foryo uto /t a child restraint system tothe co-driver seat, be sure to
obser vethe information on child restraint systems on the co-driver seat (/ page 48).
R Obser vethe speci/c inst ructions forth ere ar wa rd-facing and forw ard-facing child restraint systems.
If th e co-driver seat is occupied, ensure, bo thbefore and during the journe y,that the status of the
co-driver airbag is cor rect forth e cur rent situation (/ page 36). Co-dr
Co-dr
iv
iver seat/co-dr
er seat/co-dr iv
iver benc
er benc h seat
h seat
W
W eight cat
eight cat egor
egory 0: up t
y 0: up t o 10 kg
o 10 kg
Co-d rive r airbag enabled X
Co-driver airbag disabled 1
U2
, L
W
W eight cat
eight cat egor
egory 0+: up t
y 0+: up t o 13 k
o 13 kgg
Co-driver airbag enabled X
Co-driver airbag disabled 1
U2
, L
W
W eight cat
eight cat egor
egory I: 9 t
y I: 9 t o 18 kg
o 18 kg
Co-driver airbag enabled UF2
, L
Co-driver airbag disabled 1
U2
, L
W
W eight cat
eight cat egor
egory II: 15 t
y II: 15 t o 25 k
o 25 kg g Co-driver airbag enabled
UF2
, L
Co-driver airbag disabled 1
U2
, L
W
W eight cat
eight cat egor
egory III: 22 t
y III: 22 t o 36 kg
o 36 kg
Co-driver airbag enabled UF2
, L
Co-driver airbag disabled 1
U2
, L
X Not suitable forch ildren in thisweight categor y.
U Suitable forch ild restraint systems of the "Univer-
sal" category in this we ight categor y.
UF Suitable forfo rw ard-facing child restraint sys-
te ms of the "Universal" category in this we ight cate-
gor y. 46
46
Occupant saf
ety

L Suitable
for semi-universal child restraint systems
acco rding totheta ble in "Recommended child
re straint systems", or if theve hicle and the seat are
listed in thech ild restraint system manufactu rer's
ve hicle model list.
1 The vehicle is equipped with automatic co-driver
airbag shuto.. The PASSENGER AIR BAG OFF indica-
to r lamp must be lit.
2 In combination with a long seat belt buckle (police
seat) not suitable forch ild restraint systems. Secur Secur
ing t
ing the c
he child r
hild r es
estrtraint syst
aint syst em wit
em with t
h the seat
he seat
belt on t
belt on t he r
he rear seat
ear seat
When /t ting a belt-secured child restraint system,
obse rveth efo llowing:
O Always obser vethe manufacturer's installa-
tion and operating inst ructions forth ech ild
re straint system used.
O For a child restraint system in the "Universal"
or "Semi-Universal" categor y,make sure that
th e system has been appr ovedfo rth eve hicle
seat.
Obser vethe no tes under "Suitability of seats
fo r attaching belt-secured child restraint sys-
te ms" (/ page 46).
O When using a bab
When using a bab y car seat in w y car seat in weight cat
eight cate-
e-
gor
gor y 0/0+ and a r
y 0/0+ and a r earw
earwar
ard-f
d-f acing c
acing c hild
hild
r
r es
estr traint syst
aint syst em in w
em in weight cat
eight cat egor
egory I on a
y I on a
r
r ear seat
ear seat: :adjust the front seat so that the
seat does not touch thech ild restraint sys-
te m.
O When using a f
When using a f orw
orwar
ard-f
d-f acing c
acing c hild r
hild res
estrtraint
aint
syst
syst em in w
em in w eight cat
eight cat egor
egory I:
y I:remo vethe head
re straint from there specti veseat, if possible.
ATer thech ild restraint system has been
re mo ved, replace the head restraint immedi-
ately and adjust all head restraints co rrectl y.
O The backrest of thefo rw ard-facing child
re straint system must, as far as possible, be
re sting on the seat backrest of there ar seat.
O For cer tain child restraint systems in weight
category II or III, there may be restrictions on
th e maximum size setting, e.g. due topossible
contact with thero of.
O Thechild restraint system must not be put
under st rain between thero of and the seat
cushion and/or be /t tedfacing the wrong
direction. Where possible, adjust the seat
cushion inclination accordingl y.O
Thechild restraint system must not be put
under st rain by the head restraint. Adjust the
head restraints as appropria te.
O Make sure that thech ild's feet do not touch
th e front seat. If necessar y,mo vethe front
seat slightly forw ards. #
Installth ech ild restraint system.
The entire base of thech ild restraint system
must al ways rest on the sitting sur face of the
re ar seat. #
Always make sure that the shoulder belt strap
is cor rectly routed from the seat belt outlet of
th eve hicle tothe shoulder belt guide on the
ch ild restraint system.
The shoulder belt strap must be routed for-
wa rds and down wards from the seat belt out-
let.
Ins
Instr tructions f
uctions f or v
or vehicles wit
ehicles wit hout aut
hout automatic co-
omatic co-
dr
dr iv
iver airbag
er airbag shut
shuto.
o. The stic
ker is visible when the co-driver door is
open:
Ve hicles without an automatic co-driver airbag
shuto. ha vea special stic ker a1xed tothe side of
th e cockpit on the co-driver side.
If yo u turn theke yto position 2inthe ignition
loc k, th ePA SSENGER AIR BAG OFF and
PA SSENGER AIR BAG ON indicator la mps light up
brie0y. Ho wever,they have no function and are not
an indication of the automatic co-driver airbag
shuto.. Occupant saf
ety
47
47

Be sure
toobser vethefo llowing no tes:
R Never /t a rear wa rd-facing child restraint sys-
te m to the co-driver seat.
R Always /t a rear wa rd-facing child restraint sys-
te m to a suitable rear seat
- Suitability of seats for attaching belt-
secured child restraint systems
(/ page 46)
- Securing thech ild restraint system wi th the
seat belt on there ar seat (/ page 47)
R Notes on rear wa rd-facing and forw ard-facing
ch ild restraint systems on the co-driver seat
(/ page 48)
N
No ot
tes on r
es on r earw
earwar
ard-f
d-f acing and f
acing and f orw
orwar
ard-f
d-f acing c
acing c hild
hild
r
r es
estr traint syst
aint syst ems on t
ems on t he co-dr
he co-driv
iver seat
er seat &
W
WARNING
ARNING Risk of injury or death when
using a child restraint system while the co-
driver airbag is enabled
If yo u secure a child in a child restraint system
on the co-driver seat and thePA SSENGER AIR
BAG OFF indicator la mpis o., the co-driver air-
bag can deploy in theev ent of an accident.
The child could be struck bythe airbag. #
Always ensu rethat the co-driver airbag is
disabled. The PASSENGER AIR BAG OFF
indicator la mpmust be lit.
NEVER use a rear wa rdfacing child restraint on
a seat pro tected byan ENABLED AIR BAG in
front of it, DEATH or SERIOUS INJURY tothe
CHILD may occu r. Obser
vethe speci/c inst ructions forth ere ar wa rd-
fa cing and forw ard-facing child restraint systems
(/ page 48). Wa
rning notice on the co-driver sun visor Alw
ays obser vethe status of the co-driver airbag
on thePA SSENGER AIR BAG OFF indicator
R If it is absolutely necessa ryto /t a child
re straint system tothe co-driver seat, alw ays
obser vethe information on automatic co-driver
airbag shuto. (/ page 35).
R When using a rear wa rd-facing child restraint
system on the co-driver seat, the co-driver air-
bag must alw ays be disabled. It is only disabled
if th ePA SSENGER AIR BAG OFF indicator la mp
is continuously lit up (/ page 36).
R Ifth ePA SSENGER AIR BAG OFF indicator la mp
is o., the co-driver airbag is enabled. The co-
driver airbag may deploy during an accident.
Secur
Secur ing t
ing the c
he child r
hild r es
estrtraint syst
aint syst em wit
em with t
h the seat
he seat
belt on t
belt on t he co-dr
he co-dr iv
iver seat
er seat
When /tting a belt-secured child restraint system
on the co-driver seat, alw ays obser vethefo llowing:
O Obser vethe no tes on rear wa rd-facing and
fo rw ard-facing child restraint systems on the
co-driver seat (/ page 48).
O Obser vethech ild restraint system manufac-
turer's ins tallation and operating inst ructions.
O For a child restraint system in the "Universal"
or "Semi-Universal" categor y,make sure that
th e system has been appr oved forth eve hicle
seat.
Obser vethe no tes under "Suitability of seats
fo r attaching belt-secured child restraint sys-
te ms" (/ page 46).
O When using a forw ard-facing child restraint
system in ca tegory I: remo vethe head
re straint from there specti veseat, if possible.
ATer thech ild restraint system has been
re mo ved, replace the head restraint immedi-
ately and adjust all head restraints co rrectl y.
O The backrest of thefo rw ard-facing child
re straint system must, as far as possible, be
re sting on the seat backrest of the co-driver
seat.
O For cer tain child restraint systems in weight
category II or III, there may be restrictions on
th e maximum size setting, e.g. due topossible
contact with thero of.
O Thechild restraint system must not be put
under strain between thero of and the seat
cushion and/or be /t tedfacing the wrong
direction. 48 48
Occupant saf
ety

O
Thechild restraint system must not be put
under strain bythe head restraint. Adjust the
head restraints as appropria te.
O Never place objects (e.g. cushions) under or
behind thech ild restraint system. &
W
WARNING
ARNING Risk of injury or death due to
objects between the seat sur face and the
ch ild restraint system
Objects between the seat sur face and the
ch ild restraint system could a.ect the function
of the automatic front passenger airbag shut-
o.. #
Do not place any objects between the
seat sur face and thech ild restraint sys-
te m. #
Always make sure that thech ild restraint
system is co rrectly /t ted. #
Set the co-driver seat as far back as possible
and mo vethe seat into the highest position
possible. #
Set the seat backrest tothe most vertical posi-
tion possible. #
Install thech ild restraint system.
The entire base of thech ild restraint system
must al ways rest on the sitting sur face of the
co-driver seat. #
Always make sure that the shoulder belt strap
is cor rectly routed from the seat belt outlet of
th eve hicle tothe shoulder belt guide on the
ch ild restraint system.
The shoulder belt strap must be routed for-
wa rds and down wards from the seat belt out-
let. #
If necessar y,adjust the seat belt outlet and the
co-driver seat as appropriate. Child safe
Child safe
ty locks
ty loc ks A
A
ctiv
ctiv ating or deactiv
ating or deactiv ating c
ating child safe
hild safe ty lock
ty locks f
s for t
or t he
he
sliding doors
sliding doors &
W
WARNING
ARNING Risk of accident and injury due
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R getout and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. &
W
WARNING
ARNING Risk offatal injury due toexpo-
sure toextreme heat or cold in theve hicle
If persons, particular lych ildren, are subjected
to prolonged exposure tointense heat or cold,
th ere is a risk of se vere injury or even death. #
Never lea vepersons, particular lych il-
dren, unattended in theve hicle. &
W
WARNING
ARNING Risk of accident and injury due
to children leT unattended in theve hicle
If ch ildren are tr avelling in theve hicle, they
could, in particular:
R open doors, thereby endangering other
persons or road users
R getout and be struck byoncoming tra1c
R operate vehicle equipment and become
trapped, forex ample #
Always activate thech ild saf ety loc ks
installed if children are tr avelling in the
ve hicle. Occupant saf
ety
49
49

#
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. The
following doors ha vechild saf ety loc ks:
R sliding doors
R pop-out wind ows
The child saf ety loc kson the doors secure each
door separatel y.The doo rscan no longer be
opened from the inside (e xception: electric sliding
door). When theve hicle is unloc ked, the door can
be opened from the outside.
If th e electric sliding door is secured, only the slid-
ing door controls in there ar are deacti vated. The
electric sliding door can be opened at any time
using the switch in the centre console. #
Slide child saf ety lock bolt 1toposition 2
(activate) or 3(deactivate). #
Make sure that thech ild saf ety loc ksare work-
ing proper ly. A
A
ctiv
ctiv ating or deactiv
ating or deactiv ating c
ating child safe
hild safe ty lock
ty locks f
s for
or
hing
hing ed windo ws
ed windo ws #
T
To activ
o activ at
ate and deactiv
e and deactiv at
ate:
e: press button 1.
If th e indicator lamp on button 1is lit, opera-
tion of the electrical hinged windo wsis disa-
bled. Operation is then only possible using the
buttons in the driver's door. N
No
ot
tes on pe
es on pe ts in t
ts in the v
he vehicle
ehicle &
W
WARNING
ARNING Risk of accident and injury due
to animals leT unsecured or unat tended in
th eve hicle
If yo u lea veanimals in theve hicle unat tended
or unsecured, they could press buttons or
switches, for instance.
An animal ma y:
R activate vehicle equipment and become
trapped, forex ample
R switch systems on or o. and endanger
other road users
Unsecured animals may be thro wn about the
ve hicle in theev ent of an accident, or sudden
steering and braking manoeuvres, and injure
ve hicle occupants. #
Never lea veanimals unat tended in the
ve hicle. #
Always cor rectly secure animals while
driving, e.g. using a suitable animal car-
ri er. 50 50
Occupant saf
ety

K
K
e
ey
y Ov
Ov
er
ervie
vie w of ke
w of key functions
y functions &
W
WARNING
ARNING Risk of accident and inju rydue
to leaving children unattended in theve hi-
cle
If ch ildren are leT unattended in theve hicle,
th ey could, in particular:
R open doors, thereby endangering other
persons or road users.
R getout and be struck byoncoming tra1c.
R operate vehicle equipment and become
trapped, forex ample.
In addition, thech ildren could also set the
ve hicle in motion by,fo rex ample:
R releasing the parking brake.
R changing the transmission position.
R starting theve hicle. #
Never lea vechildren unattended in the
ve hicle. #
When leaving theve hicle, alw aysta ke the
ke y with you and lock theve hicle. #
Keep theve hicle key out of there ach of
ch ildren. &
W
WARNING
ARNING Risk of accident due tothekey
inadver tently turning in the ignition lock
If heavy or lar geobjects are attached tothe
ke y,theke y can inadver tently turn in the igni-
tion loc k. #
Do not attach lar geor heavy objects to
th ekey. #
Remo vetheke y from a bulky bun chof
ke ys before inserting it into the ignition
loc k. *
N
NO
OTE
TE Damage totheke y caused bymag-
netic /elds #
Keep theke yaw ay from strong magnetic
/elds. Ke
y (e xamp le:vehicles with an EAS Y-PA CK tailgate
and/or rear wind owwhich can be opened sepa-
ra tely)
1 Indicator lamp
2 Toopen or close the EAS Y-PA CK tailgate, or to
unlock there ar wind owwhich can be opened
separately
3 Tolock theve hicle cent rally
4 Tounlock the EAS Y-PA CK tailgate and sliding
doors, or tounlock and open/close the elec-
tric sliding door
5 Emer gency key
6 Tounlock theve hicle cent rally or only the driv-
er's door
% Ifyo u do not open theve hicle within appr ox-
imately 40 seconds of unlocking, theve hicle
will lock again and anti-theT pr otection will be
primed again.
Do not keep theke yto get her with elect ronic devi-
ces or me tallic objects. This can a.ect theke y's
functionalit y.
% Ifth e indicator lamp does not light up when
yo u press the% or& button, the bat-
te ry is dischar ged.
Re place theke y battery (/ page 52). A
A
ctiv
ctiv ating/deactiv
ating/deactiv ating t
ating the acous
he acous tic loc
tic locking
kingv
ver
er i/-
i/-
cation
cation signal
signal Multimedia system:
4 © 5
Settings 5
Vehicle #
Activate or deactivate Acoustic lock.
% Please not
Please not e:
e: Opening and closing
51
51

The selected setting
forth e acoustic locking
ve ri/cation signal must comply with the appli-
cable national road tra1c rules. In some coun-
tries, including German y,using the acoustic
locking veri/cation signal is forbidden bytraf-
fi c la ws(in accordance with §16 Para. 1 and
§30 Para. 1 of the German national road traf-
fi c re gulations). The driver of theve hicle must
ensu recompliance with these regulations. In
countries whe rethe use of this function is for-
bidden, this function is not activated in the
ve hicle and must not be activated. Changing t
Changing t
he unloc
he unlocking se
king settings
ttings The
key has thefo llowing adjustable unlocking
functions:
R unlock centrally
R unlock the driver's door #
T
To switc
o switc h be
h betw
tween se
een se ttings:
ttings: press and hold the
% and& buttons at the same time for
appr oximately six seconds until the indicator
lamp 0ashes twice. #
T
To unloc
o unloc k t
k the v
he v ehicle centr
ehicle centr all
ally when t
y when t he
he
unloc
unloc king function is select
king function is select ed f
ed for t
or the dr
he dr iv
iver's
er's
door
door :
:press the% button a second time. R
R
emo
emo ving and inser
ving and inser ting t
ting t he emerg
he emerg encykey
ency key %
The anti-theT ala rmsystem (A TA) is triggered
when you unlock and open theve hicle using
th e emer gency key (/ page 68). #
T
To r
o r emov
emov e:
e:push release catch 1inthe direc-
tion of the ar row and simultaneously pull emer-
ge ncy key2 comple tely out of thekey. #
T
To insert
o insert: :push emer gency key2 comple tely
into theke y until it engages and release catch
1 is back in its initial position. R
R
eplacing t
eplacing t heke
he key batt
y batt ery
ery &
D
DAN
AN GER
GER Risk of fata l injuries due toswal-
lowing batteries
Bat teries contain toxic and cor rosive subs tan-
ces. Swall owing batteries may cause se vere
internal burns tooccur within two hours.
There is a risk of fatal injur y. #
Keep batteries out of there ach of chil-
dren. #
Ifth e battery compartment does not
close securel y,do not use theke y any
lon ger and keep it out of there ach of
ch ildren. #
If batteries are swallo wed, seek medical
attention immediatel y. +
ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmen tal
damage due toimproper disposal of bat-
te ries Batteries contain pollutants. It is
illegal todispose of them with the household
ru bbish. #
Dispose of batteries in an
environmentally responsible manner.
Ta ke dischar ged batteries toaqu ali/ed
specialist workshop or toa collection
point for used batteries. R
R
eq
eq uir
uir ements
ements
R youre qu ire a CR 2025 3 V cell battery
Changing t
Changing t he batt
he battery
ery
Mercedes-Benz recommends that you ha vethe
battery changed at a quali/ed specialist workshop. #
Remo vethe emer gency key (/ page 52). 52
52
Opening and closing

#
Press eme rgency key2 into the opening in
th eke y in the direction of the ar row until bat-
te ry compartment co ver1 opens. When
doing so, do not hold battery compartment
co ver1 shut. #
Tapth eke y against the palm of your hand so
th at battery 3falls out of the battery com-
partment. #
Insert the new battery into the battery tr ay
with the positive pole facing upwards. Use a
lint-f ree clo thtodo so. #
Fit battery compartment co ver1 tothekey
casing with the front lugs /rst and push it
closed. #
Slide emer gency key2 back in tothekey
( / page 52). R
R
ectifying pr
ectifying pr oblems wit
oblems with t
h the key
he key It is no long
It is no long
er possible t
er possible t o loc
o lock t
k the v
he v ehicle using t
ehicle using t he
he
key.
key.
Po ssible causes:
R The doors are not closed proper ly.
R The central locking system has malfunctioned. #
Close the doors proper lyand lock theve hicle
again. #
Lock theve hicle using the emer gency key
( / page 52) or press down the locking pins
and then close the doors. #
Have the central locking system checked as
soon as possible at a quali/ed specialist work-
shop.
Y
Y ou can no long ou can no long er loc
er lock or unloc
k or unloc k t
k the v
he v ehicle.
ehicle.
Po ssible causes:
R The key battery is weak or dischar ged.
R The key is faulty. #
Check the battery using the indicator lamp and
re place the batter y,if necessary (/ page 51). #
Use the emer gency key element tolock and
unlock theve hicle (/ page 52). #
Have theke ych ecked at a quali/ed specialist
wo rkshop. The v
The v
ehicle will no
ehicle will no t st
t star
art wit
t wit h t
h the key.
he key.
Po ssible causes:
R The on-board elect rical system voltage is too
lo w. #
Switch o. all non-essential consume rs, such
as interior lighting, and try tostart theve hicle
again.
If th is does not work: #
Check the star ter battery and charge it, if nec-
essary (/ page 240).
or #
Jump-start theve hicle.
or #
Consult a quali/ed specialist workshop.
Y
Y ou hav
ou hav e los
e lost akey.
t a key. #
Have theke y deactivated at a quali/ed special-
ist workshop. #
Report the loss immediately totheve hicle
insu rers. #
If necessar y,ha ve the loc kschanged as well. Doors
Doors
U
Unloc
nloc king and opening t
king and opening t he door fr
he door from inside
om inside Door handle (e
xample: driver's door) #
Pull door handle 2.
Saf ety pin 1pops up when the door is
unloc ked. Opening and closing
53
53