2021 MERCEDES-BENZ V-CLASS Owners Manual

d
Vehicles with elect rically adjust-
able front seats
e Vehicles with manual lyadjusta-
ble front seats
1 Opens a door →
53
2 p123 Savesth e seat and
ex terior mir ror settings →
75
3 @ Seat heating →
96
4 s Seatventilation →
97
5 %&Unlo cks/lo cksthe
ve hicle →
54 6
Adjusts the seat electrically →
73
7 Adjusts and folds theex terior
mir rors in/out electrically →
120
8 W Opens/closes the front
side windo ws →
62
9 W Opens/closes rear hinged
wind ows →
63
A Disables/enables rear-compart-
ment hinged wind owcont rols
(o ve rride feature) →
50 14
14
At
a glance – Door cont rol panel

Calling up t
Calling up t
he Digit
he Digital Oper
al Operating Ins
ating Instr tructions
uctions
Multimedia system: 4 Info5
Owner's Manual 5
Õ The Digital Operating Instructions describe
the
function and operation of theve hicle and the mul-
timedia system. #
Select one of thefo llowing menu items in the
Digital Operating Instructions:
R Search: here you can use keywords toqui ckly
locate answers toquestions concerning vehicle
operation.
R Quick start: the /rst steps towa rds setting up
yo ur driver's seat can be found here.
R Tips: pr ovides you with information on speci/c
ev eryday situations foryo ur vehicle.
R Bookmarks :yo u can access your sa ved per-
sonal bookmar kshere.
R Language: you can set the language forthe
Digital Operating Instructions here. 1
Back
2 Add bookmar ks
3 Pictu re
4 Content area
5 Menu
Some sections in the Digital Operating Instruc-
tions, such as warning no tes, can be expanded and
collapsed.
A A dditional op
dditional op tions f
tions for calling up t
or calling up t he Digit
he Digital Oper
al Oper at-
at-
ing Ins
ing Instr tructions
uctions Dir
Dir
ect access:
ect access: pressing and holding down an entry
in theta b bar of the multimedia system opens the
cor responding content in the Digital Operating
Instructions. LIN
LIN
GUA
GUA TR
TRONIC:
ONIC: calls up via thevo ice control sys-
tem
The Digital Ope rating Instructions are deactivated
fo r saf etyre asons while driving.
% The Operating Instructions can also be found
in the Mercedes-Benz Guides App in all com-
mon app stores. Digital Operating Instructions
15 15

En
En
vir
vironment
onment al prot
al pr otection
ection
+ ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TE Environmental
damage due tooperating conditions and
personal driving style The pollutant emission of
theve hicle is directly
re lated totheve hicle's operation.
Operate theve hicle in an environmentally
re sponsible manner tomake a contribution to
environmental pr otection. Todo this, obser ve
th efo llowing recommendations on operating
conditions and your personal driving style.
Oper
Oper ating conditions:
ating conditions: #
Make sure that the tyre pressures are
alw ays cor rect. #
Do not transport any unnecessary weight
(e.g. a roof luggage rack which is no lon-
ge rre qu ired). #
Obser vethe service inter vals.
A regular lyserviced vehicle will cont rib-
ute toenvironmental pr otection. #
Always ha vemaintenance workcar ried
out at a quali/ed specialist workshop.
P
P er
er sonal dr
sonal dr iving s
iving stytyle:
le: #
Do not depress the accelerator pedal
when starting the engine. #
Do not warm uptheve hicle while station-
ar y. #
Drive carefully and maintain a su1cient
distance toother vehicles. #
Avoid frequent, sudden acceleration and
braking. #
ShiT gears in good time and use each
ge ar only up toÔ of its maximum engine
speed. #
Switch o. theve hicle in stationary traf-
fi c, e.g. byusing the ECO start/s top
function. #
Drive in a fuel-e1cient manner. Pay
attention tothe ECO display for a fuel-
e1cient driving style. T
T
ak
ak e-bac
e-bac k of end-of-lif
k of end-of-lif e v
e v ehicles
ehicles
EU countr EU countr ies only:
ies onl y:
Mercedes-Benz will take back your end-of-life vehi-
cle for environment-fri endly disposal in accordance with
the European Union (EU) End-Of-Life Vehicles
Directi ve.
A network of vehicle take -back points and disman-
tlers has been established foryo uto return your
ve hicle. You can lea veit at any of these points free
of charge . This makes an impor tant contribution to
closing there cycling circle and conserving resour-
ces.
Fo r fur ther information about there cycling and dis-
posal of end-of-life vehicles, and theta ke -back
conditions, please visit the national Mercedes-
Benz website foryo ur countr y. Mer Mer
cedes-Benz GenuineP
cedes-Benz GenuineP ar
arts
ts
+ ENVIR
ENVIR
ONMENT
ONMENT AL NO
AL NOTE
TEEnvironmental
damage caused bynot using recycled
re conditioned components Mercedes‑Benz
AGo.ers recycled recondi-
tioned components and parts with the same
qu ality as new parts. The same entitlement
from the implied warranty is valid as for new
parts. #
Recycled reconditioned components and
parts from Mercedes‑Benz AG. *
N
NO
OTE
TE Impai rment of the operating e1-
ciency of there straint systems from instal-
ling accessory pa rts or from repairs or
we lding Airbags and seat belt
tensioners, as well as
control units and sensors forth ere straint sys-
te ms, may be ins talled in thefo llowing areas of
yo ur vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument clus ter
R cent reconsole #
Do not ins tall accessories such as audio
systems in these areas. #
Do not car ryout repairs or welding. #
Have accessory parts retro/tted at a
qu ali/ed specialist workshop. 16
16
Gene
ral no tes

If
yo u use parts, tyres, wheels or saf ety-re leva nt
accessories which ha venot been app rove dby
Mercedes-Benz, the operating saf ety of theve hicle
may be jeopardised. Saf ety-re leva nt systems, e.g.
th e brake system, may malfunction. Use only genu-
ine Mercedes-Benz GenuineParts or parts of equal
qu alit y.Use only tyres, wheels and accessory parts
th at are appr ovedfo ryo ur vehicle model.
Mercedes-Benz tests original pa rts, con version
parts and accessory parts that ha vebeen
appr ovedfo ryo ur vehicle model forre liability,
saf ety and suitability. Despite ongoing mar ket
re sear ch, Mercedes-Benz is unable toassess other
parts. Mercedes-Benz accepts no responsibility for
th e use of such parts in Mercedes-Benz vehicles,
ev en if they have been appr oved o1cially or inde-
pendent lyby ate sting centre.
Ce rtain parts are only o1cial lyappr ovedfo r instal-
lation or modi/cation if they comply with legal
re qu irements. All genuine Mercedes-Benz Genu-
ineParts meet there gistration requ irements. The
use of non-appr oved parts may in validate theve hi-
cle's general ope rating permit.
This is the case in thefo llowing situations:
R The vehicle type changes from that stated in
th ege neral ope rating permit.
R Other road users could be endangered.
R The exhaust gas or noise le vels are adversely
a.ec ted.
Alw ays specify theve hicle identi/cation number
(VIN) and engine number when ordering genuine
Mercedes-Benz GenuineParts (/ page 270).Inf
Inf
or
ormation about att
mation about att ac
achments, add-on eq
hments, add-on eq uip-
uip-
ment, inst
ment, inst allations and conv
allations and conv er
ersions
sions
Not
Not es on body/eq
es on body/eq uipment mounting dir
uipment mounting directiv ectives
es
Fo r saf etyre asons, ha veadd-on equipment pro-
duced and /tted in accordance with theva lid
Mercedes-Benz body/equipment mounting direc-
tives. These body/equipment mounting directives
ensure that thech assis and add-on equipment
fo rm one unit and that thegr eatest possible le vel
of operational and driving saf ety is achie ved.
Bo th vehicle manufacturers and body manufactur-
ers must alw ays ensu rethat the products they
manufacture come into circulation only in a safe
state and do not pose any risks topeople. Other-
wise, there may be consequences under civil, crim-
inal or public la w.All manufacturers are responsi-
ble forth e products that they have manufactured.
Manufacturers of attachments, add-on equipment, ins
tallations and con versions must guarantee com-
pliance with Directive 2001/95/EC on general
product sa fety.
Mercedes-Benz recommends thefo llowing proce-
dure for saf etyre asons:
R Do not make any other changes totheve hicle.
R Obtain appr oval from Mercedes-Benz in the
eve nt of deviations from the appr oved body/
equipment mounting directives.
Ac cep tance tests pe rformed bypublic test bodies
or o1cial appro vals do not rule out saf etyrisks.
Comply with the information about Mercedes-Benz
ge nuine parts (/ page 16).
Yo u will /nd the Mercedes-Benz body/equipment
mounting directives online at the https://bb-
por tal.mercedes-benz.com/en/GLOBAL
Yo u will also /nd information about the PIN assign-
ment and changing the fuse there.
% You can obtain fur ther information at a quali-
/ed specialist workshop. &
W WARNING
ARNING Risk of accident and injury in
th eev ent of improper con versions or
ch anges totheve hicle
Con versions or changes totheve hicle can pre-
ve nt systems or components from functioning
prope rly and/or jeopardise theve hicle's
operational saf ety. #
Always ha vecon versions or changes to
th eve hicle car ried out at a quali/ed
wo rkshop. N
No
ot
tes on t
es on t he r
he radiat
adiat or
or
Even seemingly minor changes totheve hicle, such
as attaching a radiator grille in winter, are not per-
mitted. Do not co verth era diator. Do not use any
th ermal mats, insect pr otection co vers etc.
Otherwise, theva lues of theve hicle's diagnostic
system will be dis torted. In some countries, the
re cording of engine diagnostics data is prescribed
by law and must be veri/able and cor rect at all
times. Oper
Oper
ating Ins
ating Ins tr
tructions
uctions
These Operating Instructions describe all models,
as well as standard and optional equipment of your
ve hicle that wa sav ailable at the time of going to
press. Countr y-speci/c di.erences are possible.
No tethat your vehicle may not be /tted with all
functions described. This is also the case for sys- General no
tes
17 17

te
ms and functions releva nt tosaf ety. Therefore,
th e equipment on your vehicle may di.er from that
in the descriptions and illustrations.
The original pur chase ag reement documentation
fo ryo ur vehicle contains a list of all the systems in
yo ur vehicle.
Should you ha veany questions concerning equip-
ment and operation, consult a Mercedes-Benz
Service Centre.
The Operating Instructions and Service Booklet are
impor tant documents and should be kept inthe
ve hicle.
N
No ot te on v
e on v ehicles whic
ehicles whic h ar
h are eq
e eq uipped b
uipped b y body man-
y body man-
uf
uf actur
actur ers
ers
Alw ays obser vethe body manufacturer's Operating
Instructions. You could otherwise failto recognise
dangers. Oper
Oper
ating safe
ating safe ty
ty &
W
WARNING
ARNING Risk of injury due tomalfunc-
tions or system failure
In order toavo id malfunctions or system fail-
ures: #
Always ha vethe speci/ed service/main-
te nance workas well as any necessary
re pairs car ried out at a quali/ed special-
ist workshop. &
W
WARNING
ARNING Risk of accident or injury due to
improper modi/cations toelectronic com-
ponents
Modi/cations toelectronic components, their
soTware or wiring can impair their functionality
and/or the functionality of other networ ked
components or saf ety-re leva nt systems.
This can endanger theve hicle's operating
saf ety. #
You must not tamp er with wiring, elec-
tronic components, or their soTware. #
Always ha veworkon electrical and elec-
tronic devices car ried out at a quali/ed
specialist workshop. If
yo u make any changes tothe on-board electron-
ics, thege neral ope rating permit is rendered in va-
lid.
Obser vethe "Vehicle electronics" section in "Tech-
nical data". &
W WARNING
ARNING Risk of /re due to0ammable
materials on hot parts of theex haust sys-
tem
Flammable material such as lea ves, grass or
twigs may ignite if they come into contact with
hot parts of theex haust system. #
When driving on unpa vedro ads or o.-
ro ad, regular lych eck theve hicle under-
side. #
Remo vetrapped plants or other 0amma-
ble material, in particular. #
Ifth ere is damage, consult a quali/ed
specialist workshop immediatel y. *
N
NO
OTE
TE Damage totheve hicle due todriving
to ofast and due toimpacts totheve hicle
underbody or suspension components In
thefo llowing situations, in particular, there is
a risk of damage totheve hicle:
R theve hicle becomes grounded, e.g. on a
high kerb or an unpa vedro ad
R theve hicle is driven toofast ove r an obsta-
cle, e.g. a kerb, speed bump or po thole
R a heavy object strikes the underbody or
suspension components
In situations such as these, damage tothe
body, underbody, suspension components,
wheels or tyres may not be visible. Compo-
nents damaged in this wa y can un expectedly
fa il or, in the case of an accident, may no lon-
ge r absorb there sulting forc e as intended.
If th e underbody panelling is damaged, 0am-
mable materials such as lea ves, grass or twigs
can collect between the underbody and the
underbody panelling. These materials may
ignite if they come into contact with hot parts
of theex haust system. #
Have theve hicle checked and repaired
immediately at a quali/ed specialist
wo rkshop.
or #
If driving saf ety is impaired while continu-
ing your journe y,pull over and stop the
ve hicle immediatel y,while paying atten-
tion toroad and tra1c conditions, and
contact a quali/ed specialist workshop. 18 18
Gene
ral no tes

Declar
Declar
ations of conf
ations of conf or
ormity and not
mity and not es on dr
es on dr iving
iving
in
in di.er
di.er ent
entcountr
countr ies
ies Electr
Electr
omagne
omagne tic com
tic compatibility
patibility The electromagnetic compatibility of
theve hicle
components has been checked and certi/ed
according tothe cur rently valid version of Directive
UN-R 10. v
v
ehicle inst
ehicle inst alled r
alled radio com
adio com ponents
ponents Onl
Onl
y f
y for EU and EFT
or EU and EFT A countr
A countries and countr
ies and countr ies t
ies that
hat
r
r ecognise t
ecognise t he EU manuf
he EU manuf actur
acturer's declar
er's declar ation of
ation of
conf
conf or
ormity:
mity: The
following information is valid for all wireless
components in theve hicle as well as the informa-
tion systems and communication devices integ ra-
te d in theve hicle:
The manufacturers of the wireless components
ensure that all wireless components ins talled in
th eve hicle conform toDirective 2014/53/EU.
The full texts of the EU declarations of conformity
are available at thefo llowing web address:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars /certi/cates-of-conformity/en_GB/
index.html Fu
rther information is available from any
Mercedes-Benz service cent re.U
U nit
nit ed Kingdom onl y:
ed Kingdom onl y: The
following information is valid for all wireless
components in theve hicle as well as the informa-
tion systems and communication devices integ ra-
te d in theve hicle:
The manufacturers of the wireless components
installed in theve hicle hereby declare that all wire-
less components ins talled in theve hicle conform
to theRa dio Regulations 2017 directive. The full
te xts of the declarations of conformity are availa-
ble at thefo llowing web address:
https://moba.i.daimler.com/mar kets/ece-r ow/
baix/cars /certi/cates-of-conformity/en_GB/
index.html Br
Br
azil onl y:
azil onl y: No
teon the two-w ayradio system in theve hicle:
This system is not subject toprotection against
harmful inter fere nce and must not cause inter fer-
ence in proper lyappr oved systems. General no
tes
19
19

R
R
ussia only
ussia only The manufacturers of
the wireless components
installed in theve hicle hereby declare that all wire-
less components ins talled in theve hicle conform
to thete ch nical regulations for two-w ayradios.
Fu rther information is available from any
Mercedes-Benz service cent re.
Ukr
Ukr aine onl y:
aine onl y: The manufacturers of
the wireless components
installed in theve hicle hereby declare that all wire-
less components ins talled in theve hicle conform
to thete ch nical regulations for two-w ayradios.
Fu rther information is available from any
Mercedes-Benz service cent re.
Manuf
Manuf actur
acturer addr
er addr esses:
esses:
Subse quently you will /nd the postal address of
manufacturers of radio components, that due to
th eir size or nature do not allow toindicate this
information on the equipment.
R
R emot
emot eKe ys
e Ke ys
Marquardt GmbH, Schloßstraße 16, 78604 Rie-
th eim, Germany Huf Hülsbeck & Fürst GmbH & Co.
KG,St eeger
St raße 17, 42551 Velbert, Germany
T
T yr
yr e Pr
e Pr essur
essur e Monit
e Monit or
oring Sensors
ing Sensors
Schrader Electronics Ltd., 11 Tech nology Park,
Belfast Road, Antrim BT41 1QS, Nor thern Ireland
Bloc
Bloc k Heat
k Heat er R
er Remot
emot e Contr
e Contr ol
ol
Eberspächer Climate Control Systems GmbH & Co.
KG , Eberspächerst rasse 24, 73730 Esslin gen, Ger-
many
R R adar Senso rs
adar Sensors
Au toliv Electronics ASP Inc., 26545 American
Drive, South/eld, MI 48034, USA
Ro bert Bosch GmbH, Daimlerstraße 6,
71229 Leonberg, Germany
Mobile Communication & T Mobile Communication & T elematics
elematics
Alpine Electronics Inc., 20-1 Yoshima-Kogyodan-
ch i, Iwaki-Shi Fukushima-Ken, Japan
Harman Bec kerAu tomotive Systems GmbH, Post-
fa ch 2260, 76303 Karlsbad, Germany
Tr
Tr ansmitt
ansmitt erkey
er key
HELLA GmbH & Co. KGaA, Rixbec kerSt raße 75,
59552 Lippstadt, Germa ny
Head unit NT
Head unit NT G6 (MBUX)
G6 (MBUX)
Harman Bec kerAu tomotive Systems GmbH,
Bec ker-Goehring- Strasse 18, 76307 Karlsbad,
Germany
W W ir
ireless centr
eless centr al loc
al locking
king
Hirschmann Car Communication GmbH, Stuttgar-
te rSt raße 45 – 51, 72654 Neckartenzlingen, Ger-
many
T T ype of wir
ype of wir eless applications in t
eless applications in t he v
he vehicle
ehicle
Besides the typical frequencies for mobile commu-
nication cars byMercedes-Benz make use of the
fo llowing automotive radio applications.
T
T ype of wir
ype of wir eless applications in t
eless applications in t he v
he vehicle
ehicle T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic
/eld
/eld s
strtr eng th
ength
Re mo teKeyless Entr y,Tire Pres-
sure Monitoring, Block Heater
Re mo teControl and Receiver 433 MHz (433.05–434.79 MHz) ≤ 10 mW ERP
Blu etoo th, RLAN 2.4 GHz ISM band (2400–
2483.5 MHz) ≤ 100 mW EIRP
24 GHz ISM radar 24.05–24.25 GHz ≤ 100 mW EIRP20 20
General no
tes

T
T
ec
ec hnology Fr
hnology Freq
eq uency r
uency r angeT r
ang eT ransmission output/magne
ansmission output/magne tic
tic
/eld
/eld s
strtr eng th
ength
24 GHz UWB radar 24.25–26.65 GHz ≤ -41.3 dBm/MHz EIRP mean
≤ 0 dBm/50MHz EIRP peak
76 GHz radar 76–77 GHz ≤ 55 dBm peak EIRP
Onboard Logic Unit (OLU) GSM 900 (880–915 MHz / 925–960 MHz)33 dBm (2 W)
GSM 1800 (1710–1785 MHz /
1805–1880 MHz) 30 dBm (1 W)
WC DMA FDDI (1920–1980
MHz / 2110–2170 MHz) 24 dBm (0.25 W)
WC DMA FDDVIII (880–915
MHz / 925–960 MHz) 24 dBm (0.25 W)
LT E FDD1 (1920–1980 MHz /
2110–2170 MHz) 23 dBm (0.2 W)
LT E FDD3 (1710–1785 MHz /
1805–1880 MHz) 23 dBm (0.2 W)
LT E FDD7 (2500–2570 MHz /
2620–2690 MHz) 23 dBm (0.2 W)
LT E FDD8 (880–915 MHz /
925–960 MHz) 23 dBm (0.2 W)
LT E FDD20 (832–862 MHz /
791–821 MHz) 23 dBm (0.2 W)
LT E TDD38 (2570–2620 MHz /
2570–2620 MHz) 23 dBm (0.2 W)Inf Inf
or
ormation on t
mation on t he
he speci/c
speci/c absorp
absorption r
tion r ate
ate
Fr ance onl y:
The values ha vebeen de term ined and tested in
acco rdance with Décr etn° 2019-1186 rega rding th
e indication of the speci/c absor ption rate of
ra dio-based vehicle components.
Inf
Inf or
ormation on t
mation on t he
he speci/c
speci/c absorp
absorption r
tion r ate
ate V
V
ehicle com
ehicle com ponents (designa-
ponents (designa-
tion in accor
tion in accor dance wit
dance with EU DoC)
h EU DoC) S
S
AR v
AR v alue in W/kg
alue in W/kg Limit v
Limit value t
alue to be used
o be used
Te lephone system radio data
transmission 0.24 W/k
g2 W/kg
Hermes 2.1 < 0.4 W/kg2 W/kg
Compensator ECE DE003 & ECE
DE004 < 0.2 W/kg
2 W/kg
DA I RS E1 .8 W/kg 2 W/kg General no
tes
21 21