2020 MERCEDES-BENZ SPRINTER air condition

Display messages
Possible causes/consequences and 0050 0050Solutions
Af terth e message appears forth efirs t time, the engine can only be
st ar ted ano ther 10 times. The number of remaining engine starts XX
(10 to1) is shown in the message everytime the engine is star ted. #
Visit a qualified specialist workshop immediately.
0099 Additive System Fault
Emergency Op.: XXX
mph See Operator's
Manual *
In addition, theye llow 00B9 Check Engine warning lamp on the
instrument clus ter lights up and a warning tone sounds.
Yo u can only drive theve hicle at a maximum speed of 5 mph
(8 km/h). #
Visit a qualified specialist workshop immediately. Ti
res Display messages
Possible causes/consequences and 0050
0050 Solutions
Tire Pressure Monitor
Inoperative No Wheel
Sensors *T
he ins talled wheels do not ha vesuitable tire pressure sensors. The
tire pressure monitor has been switched off. #
Install wheels with suitable tire pressure sensors.
0077
Tire Press. Sen. Missing *T
he tire pressure sensor signal is missing from one or more tires.
No pressure value is displa yedfo rth e tire in question. #
Have thefa ulty tire pressure sensor replaced at a qualified spe‐
cialist workshop.
Tire Press. Monitor Cur-
rently Unavailable *T
here is inter fere nce from a po werful source of radio wav es As a
re sult, no signals from the tire pressure sensors are received. The
tire pressure monitor is temp orarily una vailable. #
Continue driving.
As soon as the cause has been eliminated, the tire pressure
monitor automatically switches on.
0077 Warning Tire Malfunction *T
he pressure in one or more tires suddenly falls. The wheel position
is shown. &
WARNING Risk of an accident from driving wi thaflat tire
Flat tires are dangerous in thefo llowing ways:
R The tires can overheat and cause a fire.
R The driving characteristics, as well as steering and braking,
may be greatly impaired.
Yo u could then lose cont rol of theve hicle. #
Do not drive with a flat tire. #
Obse rveth e no tes on flat tires. In
fo rm ation about flat tires (/ page 294). #
Stop theve hicle in accordance with the tra ffic conditions. #
Check the tires. Display messages and
warning and indicator lamps 369

Display messages
Possible causes/consequences and 0050 0050Solutions
0077
Check Tires *T
he pressure in one or more tires has fallen significantl y.The wheel
position is shown. &
WARNING Risk of an accident due toinsuf ficient tire pres‐
sure
Ti re pressures that are too low pose thefo llowing hazards:
R The tires may bur st, especially as the load and vehicle speed
increase.
R The tires may wearexc essively and/or une venly, which may
greatly impair tire traction.
R The driving characteristics, as well as steering and braking,
may be greatly impaired.
Yo u could then lose cont rol of theve hicle. #
Obser vethere commended tire pressu re. #
Adjust the tire pressure if necessar y. #
Stop in accordance with the tra ffic conditions. #
Check the tire pressure (/ page310) and the tires.
0077
Please Correct Tire Pres-
sure *T
he pressure in at least one tire is too low or the pressures of the
individual tires deviate too much from each other. #
Check the tire pressure, and add air if necessar y. #
When the tire pressure has been set cor rectl y,re-sta rt the tire
pressure monitor (/ page316).
Tire Pressure Mo nitor
Inoperative *T
he tire pressure monitor is malfunctioning. #
Visit a qualified specialist workshop. Key
Display messages
Possible causes/consequences and 0050 0050Solutions
00AF
Don't Forget Your Key *T
his message reminds you not tolea veyour SmartK eyintheve hi‐
cle. #
Take the SmartK eywith you when youget out of theve hicle.
00AF
Place the Key in the
Marked Space See Oper-
ator's Manual *S
martK eydetection is malfunctioning. #
Change the SmartK ey's position in theve hicle. #
Start theve hicle with the SmartK eyinthe mar ked space
(/ page 110). 37 0
Displaymessa ges and warning and indicator lamps

Display messages
Possible causes/consequences and 0050 0050Solutions #
Pull over and stop theve hicle safely as soon as possible,
paying attention toroad and traf fic conditions. Do not con‐
tinue driving under any circums tances. #
Consult a qualified specialist workshop. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. Do not continue driving. #
Consult a qualified specialist workshop.
Shift to 'P' or 'N' to Start
Engine *
Yo u ha veattem pted tostart the engine in transmission position 005B
or 005E. #
Shift the transmission toposition 005Dor005C.
To Engage Transmiss.
Position R First Depress
the Brake *
Yo u ha veattem pted toshift from position 005Bor005C toposition 005E. #
Depress the brake pedal. #
Shift the transmission toposition 005E.
Air Conditioning Malfunc-
tion See Operator's Man-
ual *T
he function of the climate cont rol sy stem is temp orarily restricted.
The quantity of air and flow of fresh air are contro lled automatically. #
Have the climate cont rol sy stem checked at a qualified specialist
wo rkshop.
Auxiliary Battery Mal-
function *T
he auxiliary batteryforth e transmission is no longer being
ch arge d. #
Visit a qualified specialist workshop. #
Until then, alw ays shift the transmission toposition 005Dmanually
before you swit choff the engine. #
Before leaving theve hicle, apply the parking brake.
Reversing Not Possible
Service Required *T
he transmission is malfunctioning. It is no longer possible toselect
re ve rsege ar. #
Visit a qualified specialist workshop.
Transmission Malfunc-
tion Stop *T
he transmission is malfunctioning. The transmission automatically
shifts toposition 005C. #
Stop theve hicle immediately in accordance with the traf fic con‐
ditions. #
Shift the transmission toposition 005D. #
Consult a qualified specialist workshop.
0072
Vehicle Operational
Switch the Ignition Off
Before Exiting *Y
ou are about toexitth eve hicle when it is in a ready-to-d rive state. #
When youex itth eve hicle, switch off the ignition and take the
ke y with you. #
Ifyo u do not exitth eve hicle, switch off the electrical consum‐
ers, e.g. the seat heating. Otherwise, the12 ‑V battery may dis‐
ch arge and it will be possible tostart theve hicle only with the
aid of a second battery (s tarting assis tance).
Service Required Do Not
Shift Gears Visit Dealer *T
he transmission is malfunctioning. The transmission position can
no longer be changed. Display messages and
warning and indicator lamps 373

Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Drive on carefully at an adjus ted speed and at a suf ficient dis‐
ta nce from theve hicle in front. #
Ifth e multifunction display sho wsa display message, comply with
it. #
Visit a qualified specialist workshop.
004D
and
0027
Brake warning lamp (red)
(USA)
004D
Brake warning lamp (red)
(Canada) The brake sy
stem redwa rning lamp lights up while the engine is on.
* Po ssible causes:
R The brake forc e boosting is malfunctioning.
R The EBD (electronic brake forc e distribution) is malfunctioning.
R There is not enough brake fluid in the brake fluid reser voir. &
WARNING Risk of accident and injury if brake forc e boosting
is malfunctioning
If brake forc e boosting is malfunctioning, increased brake pedal
fo rc e may be necessary for braking. The braking characteristics
may be impaired. The braking dis tance can increase in emergency
braking situations. #
Stop in a safe location immediately. Do not continue driving. #
Consult a qualified specialist workshop. &
WARNING Risk of an accident if the EBD (electronic brake
fo rc e distribution) malfunctions
If th e EBD malfunctions, the wheels may lock during braking.
The braking characteristics may be impaired.
The braking dis tance can increase in eme rgency situations. #
Stop in a safe location immediately. Do not continue driving. #
Consult a qualified specialist workshop. &
WARNING Risk of an accident due tolow brake fluid le vel
If th e brake fluid le vel is too lo w,the braking ef fect and the brak‐
ing characteristics may be impaired. #
Pull over and stop theve hicle safely as soon as possible,
paying attention toroad and traf fic conditions. Do not con‐
tinue driving under any circums tances. #
Consult a qualified specialist workshop. #
Do not add brake fluid. #
Stop theve hicle immediately in accordance with the traf fic condi‐
tions. Do not continue driving. #
Consult a qualified specialist workshop. 380
Display messages and warning and indicator lamps

Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions
00E5
ESP ®
wa rning lamp
fl ashes The ESP
®
ye llow warning lamp flashes during a journe y.
* ESP ®
inter venes (/ page 147). #
Adapt your driving style to thewe ather and road conditions.
00BB ESP ®
OFF warning lamp The ESP
®
OFF yellow warning lamp lights up while the engine is on.
* ESP ®
has been switched off. &
WARNING Risk of skidding when driving wi thESP ®
deacti va‐
ted
If ESP ®
is deactivated, ESP ®
cannot car ryout vehicle stabilization.
The availability of fur ther driving saf ety sy stems is also limited. #
Drive on carefull y. #
Only deactivate ESP ®
for as long as the situation requ ires.
If ESP ®
cannot be activated, ESP ®
is malfunctioning. #
Have ESP ®
ch ecked immediately at a qualified specialist
wo rkshop. #
Comply with instructions toswitch ESP ®
off (/ page147).
0025 ABS warning lamp The ABS
yellow warning lamp lights up while the engine is on.
*ABS is malfunctioning. If an additional warning tone sounds, this means the EBD is malfunc‐
tioning.
Other driving sy stems and driving saf ety sy stems may also be mal‐
functioning. &
WARNING Thereisrisk of skidding if EBD or ABS is malfunc‐
tioning
If EBD or ABS is malfunctioning, the wheels could lock when brak‐
ing
The steering capability and braking characteristics are thus
se verely impaired. The braking di stance in an emer gency braking
situation can increase. In addition, other driving saf ety sy stems
are switched off. #
Drive on carefull y. #
Have the brake sy stem checked immediately at a qualified
specialist workshop. #
Drive on carefully. #
Obser vethe messages on the multifunction displa y. #
Visit a qualified specialist workshop. 382
Display messages and warning and indicator lamps

Engine
Wa
rning/indicator
lamp Po
ssible causes/consequences and 0050 0050Solutions
00AC
Coolant warning lamp The
red coolant warning lamp lights up while the engine is running.
* Po ssible causes:
R temp erature sensor malfunctioning
R coolant le velto o low
R air supply tothe engine radiator obstructed
R engine radiator fanfa ulty
If a warning tone also sounds, the coolant has exceeded thete mp era‐
ture of 248 °F (120 °C). &
WARNING Danger of bu rns when opening the hood
If yo u open the hood when the engine has overheated or during a
fi re inthe engine compartment, you could come into con tact wi th
hot gases or other escaping operating fluids. #
Before opening the hood, allow the engine tocool down. #
Intheeve nt of a fire inthe engine compartment, keep the
hood closed and call thefire service. #
Stop immediately in accordance with the traf fic conditions and
switch off the engine. Do not continue driving. #
Obser vethe messages on the multifunction displa y.
If th e coolant temp erature display is at the lo wer end of thete mp era‐
ture scale: #
Consult a qualified specialist workshop.
Otherwise: #
Leavetheve hicle and keep a safe dis tance from theve hicle until
th e engine has cooled down. #
Check the coolant le vel(/ page 282). #
Ensure that the air supply tothe engine radiator is not obstructed. #
Without subjecting the engine toexc essive stra in, continue tothe
nea rest qu alified specialist workshop. Ensure that the coolant
te mp erature display remains below 248 °F (120 °C).
003D
Electrical malfunction
wa rning lamp The elect
rical malfunction redwa rning lamp lights up.
*A malfunction has occur red in the electrics. #
Read the messages on the multifunction displa y.
00D4
Fu elreser vewarning
lamp The fuel
reser veyellow warning lamp lights up while the engine is on.
*T he fuel supplies ha vereached there ser veleve l. #
Refuel. 384
Displaymessa ges and warning and indicator lamps

00B2
Off...........................................3 61
00D9 Off...........................................3 62
0024 Parking Brake Inoperative .......3 57
0024 Parking Brake See Opera tor's
Manual ............................................. 357
00AF Place theKe y in the Mar ked
Space See Ope rator's Manual ..........370
0077 Please Cor rect Tire Pressure ...370
00E2 Refill Ad ditive Emer gency
Op.: XXX mph See Operator's Man‐
ual ....................................................3 68
00E2 Refill Ad ditive See Operator's
Manual .............................................3 68
00E2 Refill Ad ditive Starts until
Emerg. Op.: XXX See Operator's
Manual ............................................ .368
009E Replace Air Filter .....................3 64
00AF Replace Key Bat tery ................ 371
003D See Ope rator's Manual ........... 366
0075 SRS Malfunction Service
Re quired .......................................... .356
00CC Steering Malfunction
Incre ased Ph ysical Ef fort See
Ope rator's Manual ............................ 372
00CC Steering Malfunction Stop
Immediately See Operator's Man‐
ual ....................................................3 72
g Step Not Exte nded See Oper‐
ator's Manual or Step Not Exte n‐
ded Malfunction ................................ 374
003D Stop Vehicle Lea veEngine
Ru nning ............................................ 366
003D Stop Vehicle See Operator's
Manual ............................................. 366
0049 Switch Off Lights .....................375
0049 Switch On Headlamps .............375
0077 Tire Press. Sen. Missing ..........369
0072 Vehicle Operational Switch
th e Ignition Off Before Exiting ...........373
x Vehicle Trac ker has been
activated. De tails: see manual or
associated mobile app. or Vehi‐ cle locating activated – see manual
or mobile app. ..................................3 74
0077 Warning Tire Malfunction ........ 369
Ac tive Brake Assi stFunctions Cur‐
re ntly Limited See Ope rator's Man‐
ual .................................................... 358
Ac tive Brake Assi stFunctions Limi‐
te d See Operator's Manual .............. 358
Ac tive Dis tance Assi stCur rently
Un available See Operator's Manual
.......................................................... 361
Ac tive Dis tance Assi stInoperative .... 361
Ac tive Dis tance Assi stNow Availa‐
ble .................................................... 362
Ac tive Lane Keeping Assist Camera
Vi ew Restricted See Ope rator's
Manual ............................................. 363
Ac tive Lane Keeping Assist Cur‐
re ntly Una vailable See Opera tor's
Manual ............................................. 364
Ac tive Lane Keeping Assist Inoper‐
ative .................................................3 64
Ad aptive Highbeam Assist Camera
Vi ew Restricted See Ope rator's
Manual ............................................. 375
Ad aptive Highbeam Assist Cur‐
re ntly Una vailable See Opera tor's
Manual ............................................. 375
Ad aptive Highbeam Assist Inopera‐
tive .................................................. .375
Air Conditioning Malfunction See
Ope rator's Manual ............................ 373
App lyBrake toShift from 'P' .............374
Au xilia ryBattery Malfunction ...........373
Blind Spot Assi stCur rently
Un available See Operator's Manual
.......................................................... 363
Blind Spot Assist Inoperative ............ 363
Blind Spot Assist Trailer NotMoni‐
to re d ................................................ 363
Check Brake Pads See Operator's
Manual .............................................3 58
Cruise Control Inoperative ................ 361 Index
393

Overview .......................................... 265
Sear
ching forst ations ...................... 266
Setting a channel ............................ .266
Setting thewa veband .......................2 66
St oring radio stations ...................... .266
Switching the HD Radio function
on/off .............................................. 266
Vo ice commands (Voice Cont rol
Sy stem) ............................................ 19 0
Ra dio connection
Ke y .................................................... .46
Re alwo od (care) .................................. 290
Re ar
Motion de tector .................................. 89
Re ar ben chseat
see Seats
Re ar Cross Traf fic Alert ...................... .166
Re ar fog light .......................................... 84
Re ar view camera ................................. 157
Care ................................................ .288
Fu nction ........................................... 157
Switching au tomatic operation
on/off (360° Camera) ...................... 161
Re ar window wiper
Re placing ............................................ 97
Switching on/off ................................ 95
Re ar-co mpartment heating .................102
Re ar-end doors
Opening and closing (from inside) ...... 56
Opening and closing (from outside) .... 55
Re ducing agent
see DEF
Re frigerant (air conditioning)
No tes ............................................... 348
Re fuel
Displaying the DEF le vel .................. .137
Re filling DEF .................................... .137
Re fueling
Re fueling theve hicle ........................ 13 3
Re generation
No tes ................................................ 12 0
Re gistration
Ve hicle ............................................... 26
Re moving the vehicle tool kit ............ .306
Re placing a wheel
Ins talling a new wheel ...................... 330
Re placing light bulbs
Indicators (rear) (Cargo Van and
Pa ssenger Van) ................................... 92 Re
versing lights (Cargo Van and
Pa ssenger Van) ................................... 92
Re porting saf ety defects ....................... 27
Re scue card ............................................ 27
Re set function (multimedia sy stem) ...2 15
Re storing (factory settings)
see Reset function (multimedia sy stem)
Re stra int sy stem .................................... 31
Basic instructions forch ildren ............ 36
Fu nction in an accident ...................... 32
Fu nctionality ....................................... 31
Malfunction ........................................31
Pr otection limited ...............................31
Pr otection pr ovided ............................ 31
Self-test .............................................. 31
Wa rning lamps .................................... 31
Re stricting the shift range ...................1 24
Re versing light
Changing bulbs .................................. .94
Re versing lights
Re placing light bulbs (Cargo Van
and Passenger Van) ............................ 92
Rims (care) ............................................ 288
Ro adside Assistance (breakdown) ........24
Ro llaw ay protection
see Activating/deactivating the
HOLD function
see HOLD function
Ro of car rier (inside) ............................ .275
Ro ofrack ............................................... 353
Ro ofrack (information) ........................ 274
Ro ute ............................................. 222, 226
Ac cepting a de tour recommenda‐
tion af ter a prom pt........................... 235
Ac tivating a commuter route ............ 226
Alternative route (quic k-access) ...... .230
Calculating ....................................... 222
Displ aying destination information .. .225
Displ aying thero ute list .................... 226
Editing a stored route ...................... .228
External ............................................ 233
Planning .......................................... .225
Re cording a route ............................ .227
Saving a recorded route .................. .228
Selecting a type ............................... 223
Selecting an alte rnative route .......... 226
Selecting notifications ...................... 224
Selecting options .............................. 224
Sh ow ing a stored route on the map
..........................................................2 27 Index
403