2020 MERCEDES-BENZ SPRINTER navigation

information about
your vehicle e.g. thero uting of
electric cables.
Fu rther information can be obtained at https://
www.mercedes-benz.de/qr-code. Data
storage Electronic control units
Electronic control units are ins
talled in your vehi‐
cle. Some of them are necessary foryo ur vehicle
to function safel y,some pr ovide support when
driving (driver assis tance sy stems). In addition,
yo ur vehicle of fers comfort or enter tainment
functions which are also made possible with elec‐
tronic control units.
Electronic control units con tain data memo ries
which can permanently or temp orarily store tech‐
nical information on theve hicle's operating state,
component stre ss, service requirements as well
as tech nical events and malfunctions.
This information general lydocuments thest ate of
a component part, a module, a sy stem or of the
environment such as:
R operating statuses of sy stem components
(e.g. fluid le vels, battery status, tire pressure)
R status messages concerning theve hicle and
its individual components (e.g. number of
wheel revo lutions/speed, deceleration, lateral
acceleration, display of thefast ened seat
belts)
R malfunctions or defects in impor tant sy stem
components (e.g. lights, brakes)
R information on events in which theve hicle is
damaged
R system reactions in special driving situations
(e.g. airbag deployment, inter vention of sta‐
bility control sy stems)
R ambient conditions (e.g. temp erature, rain
sensor)
In addition tothe pr ovision of control unit func‐
tions, this data ser vesto recognize and rectify
malfunctions as well as tooptimize vehicle func‐
tions bythe manufacturer. Most of this data is
vo latile and is only processed in theve hicle itself.
Only a small proportion of the data is stored in
ev ent or fault memories.
When you use services, thete ch nical da tafrom
th eve hicle can be read out byservice network
emplo yees (e.g. workshops, manufacturers) or
th ird parties (e.g. breakdown services). Services
include repair services, maintenance processes, wa
rranty events and quality assurance measures,
fo rex ample. The data is read out via the connec‐
tion forth e diagnostics connection in theve hicle,
which is requ ired bylaw. The respective service
network locations or third parties collect, process
and use the data. The data documents tech nical
st ates of theve hicle, helps in finding er rors and
in impr oving quality and is trans ferred tothe
manufacturer if necessar y.In addition, the manu‐
fa cturer is subject toproduct liability. Forth is
purpose, the manufacturer requ ires tech nical
da ta from vehicles.
Fa ult memories in theve hicle can be reset by a
service outlet during repairs or maintenance
wo rk.
Depending on the equipment selected, you can
enter data in com fort and inf otainment functions
of theve hicle.
This includes, forex ample:
R multimedia data, such as music, films or pho‐
to sfo r playback in an integrated multimedia
sy stem
R address book data for use in an integrated
hands-free sy stem or an integrated navigation
sy stem
R navigation destinations entered
R data on the use of Internet services
This data can be sa ved locally in theve hicle or
located on a device that you ha veconnected to
th eve hicle (e.g. smartphone, USB memory stick
or MP3 pla yer). If this data is sa ved in theve hicle,
yo u can dele teit at any time. Trans fer of this data
to third parties only occurs on your requ est,
especially as part of online services according to
th e settings you selec ted.
Yo u can sa vecon venience settings/cus tomiza‐
tions in theve hicle and change them at any time.
Depending on the equipment, this includes, for
ex ample:
R settings of the seat and steering wheel posi‐
tions
R suspension and climate cont rol settings
R customizations such as interior lighting
If yo ur vehicle is equipped appropriately, you can
connect your smartphone or ano ther mobile end
device totheve hicle. You can operate these devi‐
ces via the cont rol elements integrated in the
ve hicle. The smartphone's picture and sound can
be output via the multimedia sy stem. Simultane‐ 28
General no tes

ously, specific items of information are transfer‐
re dto yo ur smartphone.
Depending on the type of integration, this can
include:
R general vehicle data
R position data
This enables the use of selected smartphone
apps, e.g. navigation or music playbac k.There is
no additional interaction between the smart‐
phone and theve hicle, particular lyactive access
to vehicle data. Which type of fur ther data pro‐
cessing occurs is de term ined bythe pr ovider of
th e specific app used. Which settings you can
make, if an y,depends on the specific app and the
operating sy stem of your smartphone. Online services
Wire
less network connection
If yo ur vehicle has a wireless network connection,
data can be exchanged between your vehicle and
ot her sy stems. The wireless network connection
is enabled via theve hicle's transmission and
re ception unit or via connected mobile end devi‐
ces (e.g. sma rtphones). Online functions can be
used via this wireless network connection. These
include online services and applications/apps,
which are pr ovided bythe manufacturer or by
ot her pr oviders.
Manu factu rer's own services
In the case of the manufacturer's online services,
th e manufacturer describes the functions in a
suitable place (e.g. operating instructions, manu‐
fa cturer's website) and pr ovides the associated
information subject todata pr otection legislation.
Pe rsonal identification data may be used topro‐
vide online services. The data exchange forth is
ta ke s place via a secure connection, e.g. with the
manufacturer's IT sy stems intended forth e pur‐
pose. The collecting, processing, and use of per‐
sonal identification data be yond the pr ovision of
services occurs exclusively on the basis of a legal
permit or af ter due consent.
Generally, you can activate or deactivate the
services and functions (partly subject toafe e). In
some cases, this also applies tothe whole data
connection of theve hicle. Excluded from this are
special legally prescribed functions and services.
Services of third parties
If it is possible touse online services from other
pr ov iders, these services are subject tothe data
pr otection and term s of use of there sponsible pr
ov ider. The manufacturer has no influence on
th e contents exchanged whilst using these serv‐
ices.
Please ask there spective service pr ovider for
de tails on the type, extent and pu rpose of the
collection and use of personal da tainthe cont ext
of third party services. Event Data
Recorders USA onl
y:
This vehicle is equipped with an event da ta
re corder (EDR). The main pu rpose of an EDR is to
re cord, in cer tain crash or near crash-like situa‐
tions, su chas an air bag deployment or hitting a
ro ad obs tacle, da tathat will assist in unde rsta nd‐
ing how a vehicle's sy stems per form ed. The EDR
is designed torecord da tarelated tovehicle
dynamics and saf ety sy stems for a short period
of time, typically 30 seconds or less.
The EDR in this vehicle is designed torecord such
da ta as:
R How various sy stems in your vehicle were
operating;
R Whe ther or not the driver and passenger
saf ety belts werebuckled/fas tened;
R How far (if at all) the driver was depressing
th e accelera tor and/or brake pedal; and,
R How fasttheve hicle was tr ave ling.
This data can help pr ovide a better under standing
of the circums tances in whi chcrashes and inju‐
ri es occur. NOTE: EDR data are recorded by your
ve hicle only if a non-trivial crash situation occurs;
no data are recorded bythe EDR under normal
driving conditions and no personal data (e.g.
name, gende r,age and crash location) are recor‐
ded. Ho wever,ot her parties such as law enforce‐
ment could combine the EDR data with the type
of personally identifying data routinely acquired
during a crash in vestigation.
Ac cess totheve hicle and/or the EDR is needed
to read data that is recorded byan EDR, and spe‐
cial equipment is requ ired. In addition totheve hi‐
cle manufacturer, other parties that ha vethe spe‐
cial equipment, such as law enforcement, can
re ad the information byaccessing theve hicle or
th e EDR.
EDR data may be used in civil and criminal mat‐
te rs as a tool in accident reconstruction, accident
claims and vehicle saf ety. Since the Crash Data
Re trie val CDR tool that is used toextract da ta
from the EDR is commercially available, Daimler Gene
ral no tes 29

ot
herwise be in the deployment area of the
airbags.
R Alwayske ep your feet on thefloor. Do not put
yo ur feet on the cockpit, forex ample. Your
fe et may otherwise be in the deployment area
of the airbag.
R Ifch ildren are tr aveling in theve hicle, obser ve
th e additional no tes (/ page37).
R Alwaysstow and secure objects cor rectly.
Objects in theve hicle interior may pr event an air‐
bag from functioning cor rectl y.Each vehicle
occupant must alw ays make sure of thefo llowing
in particular:
R There are no people, animals or objects
between theve hicle occupants and an airbag.
R There are no objects between the seat, door
and door pillar (B-pillar).
R There are no hard objects, e.g. coat hangers,
hanging on the grab handles or coat hooks.
R There are no accessory parts, such as mobile
navigation devices, mobile phones or cup
holders, attached totheve hicle within the
deployment area of an airbag, e.g. on the
cockpit, on the door, on the side window or
on the side wall trim.
In addition, no connecting cables, tensioning
st ra ps or retaining stra ps must be routed or
attached totheve hicle within the deployment
area of an airbag. Alw ays comply with the
accesso rymanufacturer's ins tallation instruc‐
tions and, in particular, the no tes on suitable
places for ins tallation.
R There are no heavy, sharp-edged or fragile
objects in the poc kets of your clo thing. Store
such objects in a suitable place. Limited pr
otection pr ovided byairbags &
WARNING Risk of inju rydue tomodifica‐
tions tothe airbag co ver
If yo u modify the co ver of an airbag or af fix
objects such as sticke rs to it,the airbag may
no longer function cor rectl y. #
Never modify the co ver of an airbag and
do not af fix objects toit. An airbag's ins
tallation location is identified by
th e label AIRB AG (/page 35). &
WARNING Risk of inju ryor death due to
th e use of unsuitable seat co vers
Uns uitable seat co vers can obstruct or pre‐
ve nt the deployment of the airbags integrated
into the seats.
Consequentl y,the airbags cann otprotect
ve hicle occupants as they are designed todo. #
Only use seat co vers that ha vebeen
appr ovedfo ryo ur vehicle bythe sales
or ga nization named on the inside front
co ver. &
WARNING Risk of inju rydue tomalfunc‐
tions of the sensors in the door paneling
Sensors tocontrol the airbags are located in
th e doors. Modifications or worknot per‐
fo rm ed cor rectly tothe doors or door panel‐
ing, as well as damaged doors, can lead to
th e function of the sensors being impaired.
The airbags might therefore not function
proper lyany more.
Consequent ly,th e airbags cann otprotect
ve hicle occupants as they are designed todo. #
Never modify the doors or parts of the
doors. #
Always ha vewo rkon the doors or door
paneling car ried out at a qualified spe‐
cialist workshop. &
WARNING Risk of inju rydue todeplo yed
airbag
A deplo yed airbag no longer has a pr otective
function and cann otprotect as intended in
th eev ent of an accident. #
Have theve hicle towe dto aqu alified
specialist workshop in order tohave the
deplo yed airbag replaced. Ha
ve deplo yed airbags replaced immediately. Safely transporting
children in theve hicle Alw
ays obser vewhen children are tr aveling in
th eve hicle %
Alw
ays obser vethe saf ety no tesre leva nt to
th e situation. In doing so, you will be able to
identify possible risks and avoid dangers
when children are tra veling in theve hicle
(/ page 37). 36
Occupant saf ety

#
Close the center air vent (/ page 104) and
air vents forth e headroom (/ page105) and
re ar compartment (/ page105).
Misting on the outside of windo ws #
Switch on the windshield wiper (/ page 95).Switching air-recirculation mode on or off
#
Press the0073 button.
The interior air is recirculated.
The ai r-re circulation mode switches off au tomati‐
cally.
% When air-recirculation mode is switched on,
th e windo wsmay fog up more quickl y.Switch
on ai r-re circulation mode only briefly.
Air-recirculation mode will au tomatical lyswitch
on in thefo llowing cases:
R Athigh outside temp eratures
R While theve hicle is driving thro ugh a tunnel
(vehicles with 3-zone automatic climate con‐
trol and navigation only)
R When the windshield wipers are switched on
(/ page 95)
The indicator lamp on the0073 button will not
light up in this case. Af ter a maximum of
30 minutes, outside air is automatically intro‐
duced again. Switching
the windshield heater on and off %
In
theeve nt of high outside temp eratures,
th e windshield heater may not switch on. #
Press theÎ button.
If th e indicator lamp on the button lights up,
th e windshield heater has switched on.
% The windshield heater switches off automati‐
cally af ter a few minutes.
% If
th e battery voltage is too lo w,it may not be
possible toswitch the windshield heater on.
If th e battery voltage becomes too low while
th e windshield heater is in operation, the
windshield heater will swit choff automati‐
cally. Switching
there ar window heater on or off #
Press the006C button.
If th e indicator lamp lights up, there ar win‐
dow heater is swit ched on. Operating air
vents Ad
justing the front-compartment air vents &
WARNING ‑ Danger of bu rns or frostbite
due tobeing too close tothe air vents
Ve ry hot or very cold air can flow from the air
ve nts.
This could result in burns or frostbite in the
immediate vicinity of the air vents. #
Makesure that all vehicle occupants
alw ays maintain a suf ficient dis tance to
th e air vents. #
If necessa ry, direct the air flow to
ano ther area of theve hicle interior. #
Toopen or close: hold center2 of air
ve nt 1 and turn it tothe left or right as far
as it will go. #
Toset the air direction: hold center2 of
air vent 1 and swivel it up wards, down‐
wa rds, to the left or totheright. 104
Climate cont rol

AT
TENTION ASSI ST Fu
nction of ATTENTION ASSI ST
AT TENTION ASSIST can assist you on long,
mon otonous jou rney s, e.g. on highw ays and trunk
ro ads. If ATTENTION ASSIST de tects indicators of
fa tigue or increased lapses in concentration on
th e part of the driver, it suggests taking a brea k.
AT TENTION ASSIST is only an aid. It cannot
alw ays de tect dr owsiness or increased lapses in
concentration in good time. The sy stem is not a
substitute for a well-res ted and attentive driver.
On long journe ys,ta ke regular and timely breaks
th at allow youto rest properly.
Yo u can choose between two settings:
R Standard: normal sy stem sensitivity
R Sensitive: higher system sensitivity. The
driver is warned earlier and the attention le vel
de tected bythe sy stem (Attention Le vel) is
adap ted accordingly.
If fatigue or increased lapses in concentration are
de tected, theATTENTION ASSIST: Take a Break!
wa rning appears in the Instrument Displa y.Yo u
can acknowledge the message and take a break if
necessar y.Ifyo u do not take a break and ATTEN‐
TION ASSIST continues todetect increased lap‐
ses in concentration, you will be warned again
af te r a minimum of 15minutes. Instrument Display (color display)
Yo
u can ha vethefo llowing status information for
AT TENTION ASSIST displa yed in the Assis tance
menu of the on-board computer:
R The journey length since the last break
R The attention le vel de term ined byATTENTION
ASSIS T:
- The fuller the circle is, the higher the
de tected attention le vel is
- The circle in the center of the display
em pties from the outside in wards as
attentiveness decreases Instrument Display (black and white display)
Yo u can ha vethefo llowing status information for
AT TENTION ASSIST displa yed in the Assis tance
menu of the on-board computer:
R The journey length since the last break
R The attention le vel de term ined byATTENTION
ASSIS T:
- The fuller the bar is, the higher the de tec‐
te d attention le vel is
- The bar em pties as attentiveness decrea‐
ses
If AT TENTION ASSIST cannot calculatethe atten‐
tion le vel and cannot issue a warning, theAtten-
tion Level message appears.
If a warning is displa yed in the Instrument Dis‐
pla y,the multimedia sy stem of fers to sear chfor a
re st area. You can select a rest area and start
navigation tothis rest area. This function can be
activated and deactivated in the multimedia sys‐
te m.
If AT TENTION ASSIST is deactivated, theÛ
symbol appears in the assis tance graphic in the
Instrument Display when the engine is running.
AT TENTION ASSIST is activated automatically
when the engine is re-sta rted. The last selected
sensitivity le velre mains stored.
Sy stem limits
AT TENTION ASSIST is active in the37 mph
(60 km/h) to124mp h (2 00 km/h) speed range.
The functionality of ATTENTION ASSIST is restric‐
te d, and warnings may be dela yed or not occur at
all, in thefo llowing situations:
R The journey lasts less than appr oximately
30 minutes
R The road condition is poor (une venro ad sur‐
fa ce or po tholes)
R The vehicle is subjected toastro ng crosswind
R You ha vea sporty driving style (high corner‐
ing speeds or high rates of acceleration) 16 2
Driving and pa rking

R
The time is set incor rectly
R Youch ange lanes and vary your speed fre‐
qu ently in active driving situations
The ATTENTION ASSIST dr owsiness or alertness
assessment is dele ted and restar ted when con‐
tinuing the journey in thefo llowing situations:
R Ifyo u swit choff the engine
R You unfas tenyo ur seat belt and open the driv‐
er's door (e.g. change drivers or take a break)
Setting ATTENTION ASSI ST
Multimedia sy stem:
4 © 5
Settings 5
Assistance
5 Attention Assist
Setting options #
Select Standard, SensitiveorOff.
Suggesting a rest area #
Select Suggest Rest Area. #
Activate or deacti vate the function.
If AT TENTION ASSIST de tects fatigue or an
increasing la ckof attention, it suggests a
nearby rest area. #
Select a sugges tedre st area.
Yo u are guided tothe selected rest area. Tr
af fic Sign Assist Fu
nction of Traf fic Sign Assist Tr
af fic Sign Assi stdetects traf fic signs wi thmulti‐
function camera 1. It assistsyo uby displaying
de tected speed limits and overtaking restrictions
in the instrument clus ter.
Since Traf fic Sign Assi stalso uses the data
st ored in the navigation sy stem, it can also
update the display without de tecting traf fic signs:
R when theve hicle changes roads, e.g. free way
entry orexitro ad
R when a village or city boundary stored in the
digital map is passed The camera also de
tects traf fic signs wi th a
re striction indicated byan additional sign (e.g. in
we t conditions).
Wa rning when the maximum permissible
speed is exceeded
The sy stem can warnyou if you unin tentionally
ex ceed the maximum permissible speed. Todo
th is, you can specify in the multimedia sy stem by
how much the maximum permissible speed can
be exceeded before a warning is issued. You can
specify whe ther thewa rning is tobe just a visual
wa rning or an audible one as well.
Display in the Instrument Display In
stru ment Display (color display)
1 Perm issible speed
2 Perm issible speed when there is a restriction
3 Additional sign with a restriction
% Only one of traf
fic signs 1or2 is dis‐
pla yed at any one time in the Instrument Dis‐
pla y,if necessary with additional sign 3. If
two valid traf fic signs are de tected at the
same time, a plus sign appears nexttothe
traf fic sign in the Instrument Display as an
indication that bo thtraf fic signs are dis‐
pla yed in the navigation sy stem.
Since Traf fic Sign Assi stalso uses the data
st ored in the navigation sy stem, it can also
update the display without de tecting traf fic signs:
R when theve hicle changes roads, e.g. free way
entry orexitro ad
R when a village or city boundary stored in the
digital map is passed Driving and parking
16 3

Tr
af fic Sign Assi stis not available in all countries.
If it is una vailable, display 1is shown in the
speedome ter.
Sy stem limitations
The sy stem may be impaired or may not function
in thefo llowing situations:
R The sy stem is af fected bypoor visibility, e.g.
due toinsuf ficient illumination of thero ad,
high lyvariable shade conditions, or due to
ra in, sno w,fog or heavy spr ay
R The sy stem is impaired byglare, e.g. from
oncoming traf fic, direct sunlight or reflections
R The sy stem is af fected bydirt on the wind‐
shield in the area of the multifunction cam‐
era, or because the camera is fogged up,
damaged or co vered
R The tra ffic signs are hard todetect, e.g. due
to dirt, because they are co vered, due to
snow or insuf ficient lighting
R The information in the navigation sy stem's
digital map is incor rect or out-of-da te
R The sy stem is af fected byambiguous signs,
e.g. traf fic signs on construction sites or in
adjacent lanes
Setting Traf fic Sign Assist
Multimedia sy stem:
4 © 5
Settings 5
Assistance
5 Traffic Sign Assist
Displaying de tected traf fic signs in the media
display #
Select Display in Central Display .#
Activate or deacti vate the function.
Setting the type of warning #
Select Visual & Audible ,Visual orNone .
Setting thewa rning threshold
This value de term ines at which point thewa rning
is given once a speed limit is exceeded. #
Select Warning Threshold . #
Set a speed. Blind Spot Assist
Fu
nction of Blind Spot Assist with exitwa rn‐
ing
Blind Spot Assist uses two lateral, rear-facing
ra dar sensors tomonitor the area directly next to
and on the side behind theve hicle.
% USA only:
This device has been appr
ovedby the FCC as
a "Vehicular Radar Sy stem". The radar sensor
is intended for use in an automotive radar
sy stem onl y.Re mo val,ta mp ering, or altering
of the device will void any warranties, and is
not permit tedby the FCC. Do not tamp er
with, alter or use in any non-appr ovedwa y.
Any unauthorized modification tothis device
could void the user's authority tooperate the
equipment. &
WARNING Risk of accident despite Blind
Spot Assi st
Blind Spot Assist reacts nei ther tostationary
objects nor tovehicles approaching and over‐
ta king you at a greatly di fferent speed.
As a result, Blind Spot Assist cannot warn
drivers in these situations. #
Always pay careful attention tothe traf‐
fi c situation and maintain a safe dis‐
ta nce at the side of theve hicle. Blind Spot Assist is only an aid. It may
failto
de tect some vehicles and is no substitute for
attentive driving. Alw ays ensure that there is suf‐
fi cient dis tance tothe side forot her road users
and obs tacles.
If a vehicle is de tected ab ove speeds of appr ox‐
imately 7.5 mp h (12 km/h) and this vehicle sub‐
sequently enters the monitoring range di rectly
next toyour vehicle, thewa rning lamp in the out‐
side mir ror lights up red.
% When a trailer is connected,
thera dar sen‐
sor's field of vision may be impaired, thereby
making limited monitoring possible. Alw ays
pay careful attention tothe tra ffic situation
and maintain a safe dis tance at the side of
th eve hicle.
If a vehicle is de tected close to yourvehicle in the
lateral monitoring range and you swit chon the
turn signal indica tor in the cor responding direc‐
tion, a warning tone sounds. The redwa rning 16 4
Driving and pa rking

The on-board computer is operated via left-hand
To uch Control 2and back button on the left 1. The on-board computer is operated using
thefo l‐
lowing buttons:
R Back button on the left 1
R Left-hand Touch Control 2
R Main menu button on the left 3
The following menus are available depending on
th e equipment:
R Service
R Assistance
R Trip
R Navigation
R Radio
R Media
R Phone
R Settings #
Tocall up the main menu: press back but‐
to n on the left 1repeatedly, or press and
hold it.
% Ve
hicles without Active Di stance Assist
DISTRO NIC:you can call up the main menu
of the on-board computer with the00E2 but‐
to n. #
Tobrows eth rough the menu bar: swipeto
th e left or right on left-hand Touch Control
2. #
Tocall up a menu or confirm a selection:
press left-hand Touch Control 2. #
Tobrows eth rough displa ysor lists in the
menu: swipe upwards or down wards on left-
hand Touch Control 2. #
Tocall up a submenu or confirm a selec‐
tion: press left-hand Touch Control 2. #
Toexit a submenu: press back button on the
left 1.
If yo u are in a submenu and press and hold back
button on the left 1,the main menu will appear. Overview of
the displa yson the multifunc‐
tion display In
stru ment Display with color display
1 Outside temp erature
2 Transmission position
3 Time
4 Display section Instrument Display and on-board computer
17 7