2020 DODGE JOURNEY Owners Manual

CUSTOMER ASSISTANCE 383
IN CANADA

If you believe that your vehicle has a safety
defect, you should contact the Customer
Service Department immediately. Canadian
customers who wish to report a safety
defect to the Canadian government should
contact Transport Canada, Motor Vehicle
Defect Investigations and Recalls at
1-800-333-0510 or go to

wwwapps.tc.gc.ca/
Saf-Sec-Sur/7/PCDB-BDPP

.

PUBLICATION ORDER FORMS
To order the following manuals, you may use
either the website or the phone numbers listed
below. Service Manuals
These comprehensive Service Manuals provide
a


complete working knowledge of the vehicle,
system, and/or components and is written in
straightforward language with illustrations,
diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with
d i

agrams, charts and detailed illustrations.
These manuals make it easy to find and fix
problems on computer-controlled vehicle
systems and features. They show exactly how to
find and correct problems, using step-by-step
troubleshooting and drivability procedures,
proven diagnostic tests and a complete list of all
tools and equipment. Owner's Manuals
These Owner's Manuals have been prepared
w
i

th the assistance of service and engineering
specialists to acquaint you with specific FCA US
LLC vehicles.
To access your Owner's Information online, visit
www.mopar.com/om
To order a hard copy of your Owner’s
I n

formation, visit:
www.techauthority.com (US)
Or
Call Tech Authority toll free at:
1-800-890-4038 (US)
1-800-387-1143 (Canada)
10

384
INDEX
A
About Your Brakes...............................160, 256Adding Engine Coolant (Antifreeze)...............229Adding Fuel....................................................176Adding Washing Fluid....................................221Additives, Fuel...............................................258Adjust
Down...........................................................30Forward.......................................................30Rearward.....................................................30Up................................................................30Air Bag...........................................................131Air Bag Operation......................................133Air Bag Warning Light................................131Driver Knee Air Bag...................................133Enhanced Accident Response.........137, 215Event Data Recorder (EDR).......................215If Deployment Occurs................................136Knee Impact Bolsters................................133Maintaining Your Air Bag System..............138Maintenance.............................................138Side Air Bags.............................................134Transporting Pets......................................154Air Bag Light...............................100, 131, 155Air Cleaner, Engine (Engine Air Cleaner
Filter).............................................................224
Air Conditioner Maintenance........................224Air Conditioner Refrigerant..................224, 225Air Conditioner System.................................224Air Conditioning................................................70Rear.............................................................53Air Conditioning Filter.......................................72Air Conditioning, Operating Tips.......................71Air Filter........................................................224Air Pressure Tires.........................................................243AlarmPanic...........................................................11Security Alarm....................................18, 101Alterations/ModificationsVehicle...........................................................8Antifreeze (Engine Coolant).................229, 261Disposal...................................................230Anti-Lock Brake System (ABS)......................109Anti-Lock Warning Light................................105Assist, Hill Start.............................................114Auto Down Power Windows.............................73Automatic Climate Controls.............................58Automatic Dimming Mirror...............................37Automatic Door Locks......................................20Automatic Headlights.......................................41
Automatic Temperature Control (ATC).......58, 70Automatic Transmission.......................161, 234Adding Fluid............................233, 234, 264Fluid And Filter Change.............................234Fluid Change.............................................234Fluid Level Check......................................233Fluid Type.................................................264Special Additives......................................233Autostick.......................................................166Auxiliary Electrical Outlet (Power Outlet)..........87
B
Back-Up Lights..............................................192Battery.................................................102, 221Charging System Light..............................102Keyless Key Fob Replacement....................11Location....................................................221Belts, Seat....................................................155BluetoothPhone..................296, 297, 327, 328, 336Body Mechanism Lubrication........................226B-Pillar Location............................................239Brake Assist System.....................................110Brake Control System, Electronic..................110Brake Fluid....................................................264

385
Brake System......................................232, 256Fluid Check.....................................232, 264Master Cylinder.........................................232Parking......................................................160Warning Light............................................100Brake, Parking...............................................160Brake/Transmission Interlock.......................162Brakes...........................................................256Brightness, Interior Lights................................43Bulb Replacement.........................................189Bulbs, Light..........................................156, 189
C
Camera, Rear................................................175Capacities, Fluid............................................261Caps, FillerOil (Engine)......................................220, 223Power Steering..........................................168Radiator (Coolant Pressure)......................230Car Washes...................................................253Carbon Monoxide Warning..................154, 260CargoVehicle Loading..................................78, 177Cargo Area Cover.............................................78Cargo Compartment........................................78Luggage Carrier...........................................91Cargo Load Floor.............................................78Cargo Management System............................78Rollaway Tonneau Cover.............................78
Tri-Fold Load Floor.......................................78
Cargo Tie-Downs..............................................79Cellular Phone..............................................376Certification Label.........................................177Chains, Tire...................................................250Changing A Flat Tire......................................234Chart, Tire Sizing...........................................236Check Engine Light (Malfunction Indicator
Light).............................................................108Checking Your Vehicle For Safety.................154Checks, Safety..............................................154Child Restraint..............................................139Child Restraints Booster Seats...........................................142Child Seat Installation..............................151How To Stow An unused ALR Seat Belt....148Infant And Child Restraints.......................141Locating The LATCH Anchorages..............146Lower Anchors And Tethers For Children..144Older Children And Child Restraints.........141Seating Positions......................................143Using The Top Tether Anchorage..............153Clean Air Gasoline.........................................258CleaningWheels.....................................................249Climate Control................................................47Automatic....................................................58Manual........................................................47Rear......................................................53, 64Coin Holder......................................................85
Cold Weather Operation...............................159
Compact Spare Tire......................................247ConsoleFloor............................................................85Contract, Service...........................................381Cooling Pressure Cap (Radiator Cap)............230Cooling System.............................................228Adding Coolant (Antifreeze)......................229Coolant Level...................................228, 231Cooling Capacity.......................................261Disposal Of Used Coolant.........................230Drain, Flush, And Refill.............................229Inspection.................................................231Points To Remember................................231Pressure Cap............................................230Selection Of Coolant
(Antifreeze).........................229, 261, 262Corrosion Protection.....................................252Cruise Light...................................................106Cupholders.............................................86, 255Customer Assistance....................................380Customer Programmable Features...............266Cybersecurity................................................265
D
Daytime Brightness, Interior Lights..................43Daytime Running Lights...................................41Dealer Service...............................................222Defroster, Windshield...................................155Delay (Intermittent) Wipers..............................45
Diagnostic System, Onboard.........................107
11

386
Dimmer Switch
Headlight..............................................40, 41DipsticksAutomatic Transmission............................233Oil (Engine)................................................221Power Steering..........................................168Disabled Vehicle Towing................................212DisposalAntifreeze (Engine Coolant).......................230Door Ajar........................................................103Door Ajar Light...............................................103Door LocksAutomatic....................................................20Doors...............................................................19Driver’s Seat Back Tilt.....................................25DrivingThrough Flowing, Rising, Or Shallow
Standing Water
.....................................187DVD Player (Video Entertainment System)....365
E
Electric Brake Control System Anti-Lock Brake System
.............................109Electronic Roll Mitigation...........................115Electric Remote Mirrors...................................38Electronic Brake Control System...................110Electronic Stability Control (ESC)...................111Electronic Throttle Control Warning Light......102
Emergency, In Case OfFreeing Vehicle When Stuck.....................211Hazard Warning Flasher...........................189Jacking............................................199, 234Jump Starting...........................................206Towing......................................................212Emission Control System Maintenance........108Engine...........................................................220Air Cleaner................................................224Block Heater.............................................159Break-In Recommendations.....................160Checking Oil Level....................................221Compartment...........................................220Coolant (Antifreeze).........................228, 262Cooling.....................................................228Exhaust Gas Caution.......................154, 260Fails To Start............................................159Flooded, Starting......................................159Fuel Requirements...................................257Jump Starting...........................................206Oil...........................................223, 261, 262Oil Filler Cap....................................220, 223Oil Filter....................................................224Oil Reset......................................................96Oil Selection....................................223, 261Oil Synthetic.............................................223Overheating..............................................209Starting............................................157, 158Engine Oil Viscosity.......................................223
Enhanced Accident Response
Feature................................................137, 215Ethanol..........................................................258Exhaust Gas Cautions..........................154, 260Exhaust System...................................154, 227Exterior Lights........................................40, 156
F
Filters Air Cleaner
................................................224Air Conditioning...........................................72Engine Oil........................................224, 262Engine Oil Disposal...................................224Flashers........................................................189Hazard Warning........................................189Turn Signals..............................42, 106, 156Flash-To-Pass...................................................41Flooded Engine Starting................................159Floor Console...................................................85Fluid Capacities............................................261Fluid Leaks....................................................156Fluid Level ChecksAutomatic Transmission...........................233Brake...............................................232, 264Cooling System.........................................228Engine Oil.................................................221Power Steering................................168, 264Fluid, Brake...................................................264Fluids And Lubricants....................................262
Fog Lights..............................................42, 192

387
Fog Lights, Service.........................................192Fold-Flat Seats.................................................25Folding Rear Seats...................................26, 29Four-Way Hazard Flasher...............................189Freeing A Stuck Vehicle.................................211Fuel...............................................................257Additives...................................................258Clean Air....................................................258Ethanol......................................................258Gasoline....................................................257Materials Added........................................258Methanol...................................................258Octane Rating.................................257, 262Requirements...........................................257Specifications............................................262Tank Capacity............................................261Fueling...........................................................176Fuses.............................................................193
G
Garage Door Opener (HomeLink)....................80Gasoline, Clean Air........................................258Gasoline, Reformulated.................................258Gear Ranges..................................................163Gear Selector Override..................................210Glass Cleaning...............................................255Gross Axle Weight Rating.....................178, 179Gross Vehicle Weight Rating..........................178GVWR............................................................178
H
HazardDriving Through Flowing, Rising, Or Shallow St
anding Water....................................187Hazard Warning Flashers..............................189Head Restraints...............................................32HeadlightsAutomatic....................................................41Bulb Replacement....................................191Cleaning...................................................253Delay...........................................................41High Beam................................................191High Beam/Low Beam Select Switch..........41Lights On Reminder.....................................42On With Wipers............................................41Passing........................................................41Switch..........................................................40Time Delay...................................................41Heated Mirrors.................................................39Heated Seats...................................................31Heater, Engine Block....................................159
High Beam/Low Beam Select (Dimmer) Switch......41
Hill Start Assist..............................................114HitchesTrailer Towing...........................................180Holder, Coin.....................................................85Holder, Cup......................................................86HomeLink (Garage Door Opener).....................80Hood Prop........................................................76
Hood Release..................................................76
I
Ignition.............................................................12Switch..........................................................12Immobilizer (Sentry Key)..................................16Inside Rearview Mirror..............................36, 37Instrument Cluster...........................................94Descriptions..............................................106Display..................................................95, 96Engine Oil Reset..........................................96Instrument Panel Lens Cleaning...................254Interior Appearance Care..............................254Interior Fuses................................................193Interior Lights...................................................43Intermittent Wipers (Delay Wipers)..................45Introduction.......................................................7InverterPower...........................................................89iPod/USB/MP3 Control.................................364
J
Jack Location................................................199Jack Operation.....................................201, 234Jacking Instructions......................................201Jump Starting................................................206
11

388
K
Key Fob
Panic Alarm
.................................................11Programming Additional Key Fobs.......12, 17Key Fob Battery Service (Remote Keyless
Entry)...............................................................11Key Fob Programming (Remote Keyless
Entry)...............................................................12Key-In Reminder..............................................14Keyless Enter-N-Go.................................21, 158Passive Entry...............................................21Passive Entry Programming.........................21Keys...................................................................9Replacement...............................................17Sentry (Immobilizer)....................................16
L
Lane Change And Turn Signals........................42Lane Change Assist.........................................42Lap/Shoulder Belts.......................................122Latches..........................................................156Hood...........................................................76Lead Free Gasoline........................................257Leaks, Fluid...................................................156Life Of Tires...................................................245Liftgate............................................................77Liftgate Window Wiper/Washer.......................46Light Bulbs...........................................156, 189
Lights......................................................43, 156Air Bag....................................100, 131, 155Automatic Headlights..................................41Back-Up....................................................192Brake Assist Warning...............................113Brake Warning..........................................100Bulb Replacement....................................189Cruise.......................................................106Daytime Running.........................................41Dimmer Switch, Headlight...........................41Exterior...............................................40, 156Fog.....................................................42, 192Hazard Warning Flasher...........................189Headlight Switch..........................................40Headlights..........................................40, 191Headlights On With Wipers..........................41High Beam..........................................41, 191High Beam/Low Beam Select......................41Instrument Cluster.......................................40Intensity Control..........................................43Interior.........................................................43License.....................................................192Lights On Reminder.....................................42Malfunction Indicator (Check Engine).......103Parade Mode (Daytime Brightness).............43Park.................................................106, 191Passing........................................................41Rear Servicing..........................................192
Rear Tail Lamps........................................192Seat Belt Reminder..................................100Security Alarm..........................................101Service......................................................189Side Marker..............................................191Tire Pressure Monitoring (TPMS)..............116Traction Control........................................113Turn Signals.....40, 42, 106, 156, 191, 192Vanity Mirror................................................40Warning Instrument Cluster
Descriptions................................101, 106Load Floor, Cargo.............................................78Load Shed Battery Saver Mode........................99Load Shed Battery Saver On............................99Load Shed Electrical Load Reduction..............99Load Shed Intelligent Battery Sensor...............99Loading Vehicle....................................177, 178Capacities.................................................178Tires..........................................................239Locks Auto Unlock.................................................20Automatic Door............................................20Child Protection...........................................23Power Door..................................................20Low Tire Pressure System.............................116Lubrication, Body..........................................226Lug Nuts/Bolts..............................................257Luggage Carrier................................................91

389
M
Maintenance...................................................75Maintenance Free Battery.............................221Making A Phone Call............................300, 332Malfunction Indicator Light (Check
Engine)................................................103, 108Manual Service......................................................383Marker Lights, Side.......................................191Master CylinderBrakes.......................................................232Methanol.......................................................258Mirrors......................................................36, 38Automatic Dimming.....................................37Electric Powered.........................................38Electric Remote...........................................38Exterior Folding...........................................38Heated........................................................39Outside........................................................38Rearview..............................................36, 37Vanity..........................................................40Modifications/AlterationsVehicle..........................................................8Monitor, Tire Pressure System.......................116Mopar Parts...................................................382MP3 Control..................................................364Multi-Function Control Lever............................40
N
New Vehicle Break-In Period
..........................160
O
Occupant Restraints.....................................120Octane Rating, Gasoline (Fuel)............257, 262Oil Filter, Change..........................................224Oil Filter, Selection........................................224Oil Pressure Light..........................................102Oil Reset..........................................................96Oil, Engine............................................223, 262Capacity....................................................261Change Interval........................................223Checking...................................................221Dipstick....................................................221Disposal...................................................224Filter................................................224, 262Filter Disposal...........................................224Identification Logo....................................223Materials Added To..................................223Pressure Warning Light............................102Recommendation............................223, 261Synthetic..................................................223Viscosity..........................................223, 261Onboard Diagnostic System..........................107Operating Precautions..................................107Operator ManualOwner's Manual....................................8, 383OutletPower..........................................................87Outside Rearview Mirrors................................38Overheating, Engine......................................209
Owner’s Manual (Operator Manual)...................8
P
Paint Care.....................................................252Panic Alarm......................................................11Parking Brake...............................................160ParkSense System, Rear...............................171Passenger SeatEasy Entry....................................................28Passive Entry....................................................21Pets...............................................................154PhoneBluetooth.........................................296, 297Pairing.............................................296, 327Phone (Uconnect).........................................294Phonebook........................298, 300, 330, 332Placard, Tire And Loading Information..........239PowerBrakes......................................................256Distribution Center (Fuses).......................196Door Locks...................................................20Inverter........................................................89Mirrors.........................................................38Outlet (Auxiliary Electrical Outlet).................87Seats...........................................................30Steering....................................................168Sunroof........................................................74Transfer Unit.............................................264Windows......................................................7211

390
Power Seats
Down...........................................................30Forward.......................................................30Rearward.....................................................30Up................................................................30Power Steering Fluid......................................264Pregnant Women And Seat Belts...................127Preparation For Jacking.................................201PretensionersSeat Belts..................................................127
R
Radial Ply Tires..............................................243Radiator Cap (Coolant Pressure Cap)............230Radio Operation............................................376Radio Remote Controls..................................363Rear Air Conditioning................................53, 64Rear Camera.................................................175Rear Cupholders..............................................86Rear ParkSense System................................171Rear Seats, Folding..................................26, 29Rear Wiper/Washer.........................................46Reclining Front Seats......................................26Reclining Rear Seats.......................................27Recreational Towing......................................186Reformulated Gasoline..................................258Refrigerant....................................................225Release, Hood.................................................76Reminder, Lights On........................................42
Reminder, Seat Belt......................................122
Remote Keyless Entry......................................10Panic Alarm.................................................11Programming Additional Key Fobs........12, 17Remote Sound System (Radio) Control.........363Remote StartingExit Remote Start Mode..............................15Uconnect Settings.......................................16Replacement Bulbs......................................189Replacement Keys...........................................17Replacement Tires........................................245Reporting Safety Defects..............................382Restraints, Child...........................................139Restraints, Head..............................................32Retractable Cargo Area Cover..........................78Reverse Lights..............................................192Rocking Vehicle When Stuck........................211Roof Luggage Rack..........................................91Rotation, Tires..............................................251
S
Safety Checks Inside Vehicle........................155Safety Checks Outside Vehicle.....................156Safety Defects, Reporting.............................382Safety Information, Tire................................234Safety Tips....................................................154Safety, Exhaust Gas......................................154Seat BeltAdjustable Upper Shoulder Belt
Anchorage
............................................125
Seat Belt Reminder.......................................100
Seat Belts............................................121, 155Adjustable Shoulder Belt..........................125Adjustable Upper Shoulder Anchorage.....125Child Restraints........................................139Extender...................................................126Front Seat...............................121, 122, 124Inspection.................................................155Lap/Shoulder Belt Operation....................124Lap/Shoulder Belt Untwisting...................125Lap/Shoulder Belts...................................122Operating Instructions..............................124Pregnant Women......................................127Pretensioners...........................................127Rear Seat..................................................122Reminder..................................................122Seat Belt Extender....................................126Seat Belt Pretensioner..............................127Untwisting Procedure................................125Seat Belts Maintenance................................254Seats.........................................................25, 30Adjustment....................................25, 26, 30Heated.........................................................31Height Adjustment................................26, 30Power...........................................................30Rear Folding..................................25, 26, 29Reclining......................................................26Reclining Rear.............................................27Seatback Release..........................25, 26, 29Tilting....................................................25, 30
Security Alarm........................................18, 101