2020 DODGE JOURNEY Owners Manual

MULTIMEDIA 335
Roadside Assistance/Towing Assistance
If you need roadside/towing assistance:

1. Push the Phone
button to begin.

2. A fter the “Listening” prompt and the
f
ollowing beep, say “Roadside Assistance”
or say “Towing Assistance.”
NOTE:
The roadside/towing assistance number dialed
i s

based on the country where the vehicle is
purchased (1-800-521-2779 for the U.S.,
1-800-363-4869 for Canada, 55-14-3454 for
Mexico City, and 1-800-712-3040 for outside
Mexico City in Mexico). Please refer to the FCA
US LLC 24-Hour “Roadside Assistance”
coverage details in the Warranty Information
Booklet. Working With Automated Systems
This method is used in instances where one
g
e

nerally has to push numbers on the mobile
phone keypad while navigating through an
automated telephone system.
You can use your Uconnect Phone to access a
v o

ice mail system or an automated service,
such as a paging service or automated
customer service line. Some services require
immediate response selection. In some
instances, that may be too quick for use of the
Uconnect Phone.
When calling a number with your Uconnect
P h

one that normally requires you to enter in a
touch-tone sequence on your mobile phone
keypad, you can utilize the touchscreen or push
the Voice Command button and say the word
“Send” then the sequence you wish to enter.
F o

r example, if required to enter your PIN
followed with a pound, (3 7 4 6 #), you can push
the Voice Command button and say, “Send
3 7 4 6 #.” Saying “Send” followed by a number,
o r

sequence of numbers, is also to be used for
navigating through an automated customer
service center menu structure, and to leave a
number on a pager.
You can also send stored mobile phonebook
e
n

tries as tones for fast and easy access to voice
mail and pager entries. For example, if you
previously created a Phonebook entry with First
and/or Last Name as “Voicemail Password”, then
if you push the Voice Command button and
say “Send Voicemail Password” the Uconnect
P h

one will then send the corresponding phone
number associated with the phonebook entry, as
tones over the phone.

NOTE:
The first number encountered for that
contact will be sent. All other numbers
entered for that contact will be ignored.
You may not hear all of the tones due to
mobile phone network configurations.
This is normal.
Some paging and voice mail systems have
system time-out settings that are too short
and may not allow the use of this feature.
Pauses, wait or other characters that are
supported by some phones are not
supported over Bluetooth®. These additional
symbols will be ignored in the dialing a
numbered sequence.
WARNING!

Your phone must be turned on and connected
to the Uconnect Phone to allow use of this
vehicle feature in emergency situations, when
the mobile phone has network coverage and
stays connected to the Uconnect Phone.

9

336 MULTIMEDIA
Barge In — Overriding Prompts
The Voice Recognition button can be used
when you wish to skip part of a prompt and
i s

sue your voice command immediately.
For example, if a prompt is asking “There are
t w

o numbers with the name John. Say the full
name” you could push the Voice Recognition
button and say, “John Smith” to select that
option without having to listen to the rest of the
v o

ice prompt.
Voice Response Length
It is possible for you to choose between Brief
a n

d Detailed Voice Response Length.

1. P ress the Settings button on the
t
ouchscreen.

2. P ress the Voice button on the touchscreen,
t
hen scroll down to Voice Response Length.
3. S elect either “Brief” or “Detailed” by
p
ressing the box next to the selection.
A check mark will appear to indicate your
s e

lection. Phone And Network Status Indicators
Uconnect Phone will provide notification to
i
n

form you of your phone and network status
when you are attempting to make a phone call
using Uconnect Phone. The status is given for
network signal strength and phone battery
strength.
Dialing Using The Mobile Phone Keypad

You can dial a phone number with your mobile
p h

one keypad and still use the Uconnect Phone
(while dialing via the mobile phone keypad,
the user must exercise caution and take
p r

ecautionary safety measures). By dialing a
number with your connected Bluetooth® mobile
phone, the audio will be played through your
vehicle's audio system. The Uconnect Phone will
work the same as if you dial the number using a
voice command.

NOTE:

Certain brands of mobile phones do not send the
d i

al ring to the Uconnect Phone to play it on the
vehicle audio system, so you will not hear it.
Under this situation, after successfully dialing a
number the user may feel that the call did not go
through even though the call is in progress. Once
your call is answered, you will hear the audio.
Mute/Un-Mute (Mute ON/OFF)
When you mute the Uconnect Phone, you will
s
t

ill be able to hear the conversation coming
from the other party, but the other party will not
be able to hear you. To mute the Uconnect
Phone simply, press the Mute button on the
Phone main screen.
Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect Phone allows ongoing calls to be
t r

ansferred from your mobile phone to the
Uconnect Phone without terminating the call.
To transfer an ongoing call from your connected
m o

bile phone to the Uconnect Phone or vice
versa, press the Transfer button on the Phone
main screen.
Connect Or Disconnect Link Between The
U c

onnect Phone And Mobile Phone
If you would like to connect or disconnect the
B l

uetooth® connection between a Uconnect
Phone paired mobile phone and the Uconnect
system, follow the instructions described in your
mobile phone User's Manual.

MULTIMEDIA 337
Things You Should Know About Your
Uconnect Phone
Voice Command
For the best performance:
Adjust the rearview mirror to provide at least
½-inch (1 cm) gap between the overhead
console (if equipped) and the mirror.
Always wait for the beep before speaking.
Speak normally, without pausing, just as you
would speak to a person sitting a few feet/
meters away from you.
Ensure that no one other than you is
speaking during a voice command period.
Performance is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Condition Even though the system is designed for many
l
a

nguages and accents, the system may not
always work for some.
NOTE:
It is recommended that you do not store names
in
your favorites phonebook while the vehicle is
in motion.
Phonebook (Mobile and Favorites) name
r e

cognition rate is optimized when the entries
are not similar. You can say “O” (letter “O”) for
“0” (zero). Even though international dialing for most
nu

mber combinations is supported, some
shortcut dialing number combinations may not
be supported.
Far End Audio Performance
Audio quality is maximized under:
Low-To-Medium Blower Setting
Low-To-Medium Vehicle Speed
Low Road Noise
Smooth Road Surface
Fully Closed Windows
Dry Weather Conditions
Operation From The Driver's Seat
Performance such as audio clarity, echo, and
l o

udness to a large degree relies on the phone
and network, and not the Uconnect Phone.
Echo at the far end can sometimes be reduced
b y

lowering the in-vehicle audio volume.
In a convertible vehicle, system performance
m a

y be compromised with the convertible top
down.
WARNING!

ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an acci -
dent involving serious injury or death.

ALWAYS follow the law! Failure to follow
traffic laws may result in serious injury or
death.
9

338 MULTIMEDIA
Voice Text Reply
Uconnect Phone can read or send new
me

ssages on your phone.
Your phone must support SMS over Bluetooth®
t o

use this feature. If the Uconnect Phone
determines your phone is not compatible
with SMS messaging over Bluetooth®, the
M e

ssaging button will be grayed out and the
feature will not be available for use.
NOTE:
Uconnect Phone SMS is only available when the
ve
hicle is not moving.
Read Messages:
If you receive a new text message while your
p h

one is connected to Uconnect Phone, an
announcement will be made to notify you that
you have a new text message.
Once a message is received and viewed or
l i

stened to, you will have the following options:
Send a Reply
Forward
Call
Send Messages Using Buttons On The Touchscreen:

You can send messages using Uconnect Phone.
T
o

send a new message:

1. P ress the Phone button on the
t
ouchscreen.

2. P ress the Messaging button on the
t
ouchscreen then “New Message.”

3. P ress one of the 18 preset messages and the
p
erson you wish to send the message to.

4. I f multiple numbers are available for the
c
ontact, select which number you would like
to have the message sent.
5. P ress “Send” or “Cancel.”
S
end Messages Using Voice Commands:

1. P ush the Phone
button.

2. A fter the “Listening” prompt and the
f
ollowing beep, say “Send message to John
Smith mobile.”
3. A fter the system prompts you for what
m
essage you want to send, say the
message you wish to send or say “List.”
There are 18 preset messages. While the list of defined messages are being
re

ad, you can interrupt the system by pushing
the Voice Command button and saying the
message you want to send.
After the system confirms that you want to send
y o

ur message to John Smith, your message will
be sent.
List of Preset Messages:

1. Y es.

2
. N o.
3
. O kay.
4
. I can't talk right now.
5
. C all me.
6
. I 'll call you later.
7
. I 'm on my way.
8
. T hanks.
9
. I 'll be late.
1
0. I will be minutes late.
1
1. S ee you in minutes.
1
2. S tuck in traffic.

MULTIMEDIA 339
13. Start without me.
14. Where are you?
1
5. A re you there yet?
1
6. I need directions.
1
7. I 'm lost.
1
8. S ee you later.
B
luetooth® Communication Link
Mobile phones have been found to lose
c o

nnection to the Uconnect Phone. When this
happens, the connection can generally be
re-established by switching the mobile phone
OFF/ON. Your mobile phone is recommended to
remain in Bluetooth® On mode.
NAVIGATION MODE — IF EQUIPPED
Safety Precautions And Important
Information
Warning
Read this information carefully before starting
t o

operate the navigation system and follow the
instructions in this manual. Neither the FCA US
LLC nor Garmin® shall be liable for problems or
accidents resulting from failure to observe the
instructions in this manual. Failure to avoid the following potentially
h
a

zardous situations could result in an accident
or collision resulting in death or serious injury.
Always drive safely. Only use the navigation
features in this vehicle when it is safe to do
so. You accept full responsibility for the use
of the features in this vehicle.
When navigating, carefully compare informa -
tion displayed on the navigation system to all
a v

ailable navigation sources, including road
signs, road closures, road conditions, traffic
congestion, weather conditions, and other
factors that may affect safety while driving.
For safety, always resolve any discrepancies
before continuing navigation, and defer to
posted road signs and road conditions.

The navigation system is designed to provide
route suggestions. It is not a replacement for
driver attentiveness and good judgment.
Do not follow route suggestions if they suggest
a n

unsafe or illegal maneuver or would place the
vehicle in an unsafe situation.

WARNING!

ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility
and assume all risks related to the use of the
Uconnect features and applications in this
vehicle. Only use Uconnect when it is safe to
do so. Failure to do so may result in an acci -
dent involving serious injury or death.

ALWAYS follow the law! Failure to follow
traffic laws may result in serious injury or
death.
9

340 MULTIMEDIA
Be careful of the ambient temperature. Using
the navigation system at extreme tempera -
tures can lead to malfunction or damage.
A ls

o note that the unit can be damaged by
strong vibration, metal objects, or by water
getting inside the unit. Notice
This navigation system can be used when the
i
g
nition key is turned to ON/RUN or ACC.
To preserve the battery, however, it should
be used with the engine running whenever
p o

ssible. Using the navigation system for a long
time with the engine switched off can cause the
battery to run down.
Map Data Information
Garmin® uses a combination of governmental
a n

d private data sources. Virtually all data
sources contain some inaccurate or incomplete
data. In some countries, complete and accurate
map information is either not available or is
prohibitively expensive.
Getting Started
To access the Navigation system, press the Nav
button on bottom of the screen.
Setting Up Your System
When using your navigation system for the first
t i

me, complete the following tasks:

1. Ac quire satellites.

2
. U nderstand the main menu. A
cquiring Satellites
The bars indicate satellite strength.
Go to an open area, away from tall buildings and
t r

ees.
Acquiring satellite signals can take a few
m i

nutes.
Main Menu

Navigation Main Menu

CAUTION!
The navigation system is designed to provide
you with route suggestions. It does not reflect
road closures or road conditions, weather
conditions, or other factors that may affect
safety or timing while driving.
Use the navigation system only as a
na

vigational aid. Do not attempt to use the
navigation system for any purpose requiring
precise measurement of direction, distance,
location, or topography.
The Global Positioning System (GPS) is
o p

erated by the United States government,
which is solely responsible for its accuracy
and maintenance. The government system is
subject to changes that could affect the
accuracy and performance of all GPS
equipment, including the navigation system.
1 — Press To Find A Destination
2 — Press To View The Map
3 — Press To Stop A Route
4 — Press To Detour A Route
5 — Press To Open The Menu Of Tools
6 — Press To Open The Menu Of Settings

MULTIMEDIA 341
Using The On-Screen Buttons
Press and hold to quickly return to the
main menu.
Press and to see more choices.
Press and hold and to scroll faster.
Finding A Point Of Interest
The detailed maps loaded in your navigation
s y

stem contain points of interest, such as
restaurants, hotels and auto services.

1. Fr om the main menu, press
W
here To? >
Points of Interest
.

2. S elect a category.
3
. I f necessary, select a subcategory.
4
. S elect a destination.
5
. P ress Go!
F
inding A Location By Spelling The Name

1. Fr om the main menu, press
W
here To? >
Points of Interest > Spell Name
.

2. E nter all or part of the name.
3
. P ress Done . 4
. S
elect a destination.
5
. P ress Go!
U
sing The On-screen Keyboard
Press a character on the keyboard to enter a
letter or number.
Press “Space” to add a space.
Press to delete a character.
Press and hold to erase the entire entry.
Press to select the keyboard language
mode.
Press to enter special characters, such as
punctuation marks.
Adding Points To The Active Route

1. W hile navigating a route, press
to return
to the main menu.

2. F rom the main menu, press W
here To?
3. S elect a category.
4
. I f necessary, select a subcategory.
5
. S elect a destination. 6
. P
ress Go!
7
. P ress Add as a Via Point .
C
hanging The Destination Of The Active Route
Before you can change destinations you must
b e

navigating a route.

1. P ress
to return to the main menu.

2. P ress Where To?
3
. S earch for the location.
4
. P ress Go!
5
. P ress Set as a New Destination .
T
aking A Detour
While navigating a route, you can use detours to
a v

oid obstacles ahead of you, such as
construction zones.
NOTE:
If the route you are currently taking is the only
re
asonable option, the navigation system might
not calculate a detour.

1. W hile navigating a route, press .

2
. F rom the main menu, press D
etour.
9

342 MULTIMEDIA
Stopping The Route

1. While navigating a route, press .

2
. F rom the main menu, press S
top.
Finding Locations
The Where To? menu provides several different
categories you can use to search for locations.
To perform a simple search, see the “Getting
Started” section.
Finding An Address
NOTE:
Depending on the version of the built-in map
d a

ta on your navigation system, the button
names and the order of steps could be different
than the steps below.

1. From the main menu, press
W
here To? >
Address
.

2. I f necessary, change the state, the country,
o
r the province.
3. P ress Spell City .
4
. E nter the city/postal code. N
OTE:

If you are unsure of the city/postal code, press
S e

arch All .
5. P ress Done .
6
. I f necessary, select the city/postal code.
N
OTE:
Not all map data provides postal code
s e

arching.
7. E nter the number of the address.
8
. P ress Done .
9
. E nter the street name.
1
0. P ress Done .
1
1. I f necessary, select the street.
1
2. I f necessary, select the address. U
sing The Go! Page
The Go! page opens when you select a location
t o

navigate to.

Using Go!

1. P ress to call the selected location when
y
our device is connected to phone, or to
save the location to your favorites.

2. P ress to switch between 2D and 3D view.
3
. P ress to rotate the view.
4
. P ress to view more information for the
l
ocation.
5. P ress to zoom in and out.