2020 DODGE JOURNEY Owners Manual

7
INTRODUCTION
Dear Customer,
Congratulations on selecting your new vehicle. Be assured that it represents precision workmanship, distinctive styling, and high quality. This Owner's
Ma

nual has been prepared with the assistance of service and engineering specialists to acquaint you with the operation and maintenance of your
vehicle. It is supplemented by customer-oriented documents. Within this information, you will find a description of the services that FCA US LLC offers
to its customers as well as the details of the terms and conditions for maintaining its validity. Please take the time to read all of these publications
carefully before driving your vehicle for the first time. Following the instructions, recommendations, tips, and important warnings in this manual will help
assure safe and enjoyable operation of your vehicle.

This Owner's Manual describes all versions of this vehicle. Options and equipment dedicated to specific markets or versions are not expressly indicated in
t h

e text. Therefore, you should only consider the information which is related to the trim level, engine, and version that you have purchased. Any content
introduced throughout the Owner's Information, that may or may not be applicable to your vehicle, will be identified with the wording “If Equipped”. All data
contained in this publication are intended to help you use your vehicle in the best possible way. FCA US LLC aims at a constant improvement of the vehicles
produced. For this reason, it reserves the right to make changes to the model described for technical and/or commercial reasons. For further information,
contact an authorized dealer.

When it comes to service, remember that authorized dealers know your vehicle best, have factory-trained technicians and genuine MOPAR® parts, and
c a

re about your satisfaction.
1

8
HOW TO USE THIS MANUAL
ESSENTIAL INFORMATION
Consult the Table of Contents to determine which section contains the
information you desire.
Since the specification of your vehicle depends on the items of equipment
or

dered, certain descriptions and illustrations may differ from your
vehicle's equipment.
The detailed Index at the back of this Owner's Manual contains a
c o

mplete listing of all subjects.
SYMBOLS
Some vehicle components have colored labels whose symbols indicate
precautions to be observed when using this component. Refer to
“Warning Lights and Messages” in “Getting To Know Your Instrument
Panel” for further information on the symbols used in your vehicle.
WARNINGS AND CAUTIONS
This Owner’s Manual contains WARNINGS against operating procedures
that could result in a collision, bodily injury and/or death. It also contains
CAUTIONS against procedures that could result in damage to your vehicle.
If you do not read this entire Owner’s Manual, you may miss important
information. Observe all Warnings and Cautions.
VEHICLE MODIFICATIONS/ALTERATIONS
WARNING!
Any modifications or alterations to this vehicle could seriously affect its
roadworthiness and safety and may lead to a collision resulting in
serious injury or death.

9
GETTING TO KNOW YOUR VEHICLE
KEYS
KEY FOB
Your vehicle uses a keyless ignition system.
The ignition system consists of a key fob with
R e

mote Keyless Entry (RKE) and a START/STOP
push button ignition system. The Remote
Keyless Entry system consists of a key fob and
Keyless Enter-N-Go feature if equipped.
NOTE:
The key fob may not be found if it is located next
t o

a mobile phone, laptop or other electronic
device; these devices may block the key fob’s
wireless signal.
The Remote Keyless Entry key fob also contains
an
emergency key, which stores in the rear of
the key fob.
The emergency key allows for entry into the
v e

hicle should the battery in the vehicle or the
key fob become depleted. The emergency key is
also for locking the glove compartment. You can
keep the emergency key with you when valet
parking. To remove the emergency key, slide the
m
e

chanical latch on the back of the key fob
sideways with your thumb and then pull the key
out with your other hand.

Emergency Key Removal

NOTE:
You can insert the double-sided emergency key
in
to the lock cylinders with either side up.
The Remote Keyless Entry system allows you to
l o

ck or unlock the doors, open the liftgate, or
activate the Panic Alarm from distances up to
approximately 66 ft (20 m). The key fob does
n o

t need to be pointed at the vehicle to activate
the system. NOTE:

Driving at speeds 2 mph (4 km/h) and above
d i

sables the system from responding to all key
fob buttons for all key fobs.

Key Fob

1 — Unlock
2 — Lock
3 — Remote Start
4 — Panic Button
2

10 GETTING TO KNOW YOUR VEHICLE
Backup Starting Method
In case the ignition switch does not change with
th

e push of a button, the key fob may have a low
or fully depleted battery.
In a situation of a low or fully depleted battery,
a backup method can be used to operate the
i g

nition switch. Put the nose side of the key fob
(side opposite of the emergency key) against
the START/STOP ignition button and push to
operate the ignition switch.
To Unlock The Doors And Liftgate
Push and release the unlock button on the key
fob once to unlock the driver's door or twice
within five seconds to unlock all doors and the
liftgate.

All doors can be programmed to unlock on the
f i

rst push of the unlock button. Refer to
“Uconnect Settings” in “Multimedia” for further
information.

NOTE:
If the vehicle is unlocked by a key fob, and no
d o

or is opened within 60 seconds, the vehicle
will re-lock and if equipped, the security alarm
will arm. The turn signal lights will flash twice to
a
c

knowledge the unlock signal. The illuminated
entry system will be activated.
1st Push Of Key Fob Unlock Button
This feature lets you program the system to
u n

lock either the driver's door or all doors on
the first push of the unlock button on the key
fob. To change the current setting, refer to
“Uconnect Settings” in “Multimedia” for further
information.
NOTE:
If the vehicle is equipped with Passive Entry,
r e

fer to “Keyless Enter-N-Go — Passive Entry” in
“Doors” in this chapter for further information.
Headlight Illumination On Approach
This feature activates the headlights for up
to 90 seconds when the doors are unlocked
w i

th the key fob. The time for this feature is
programmable, on vehicles equipped, through
Uconnect Settings. To change the current
setting, refer to “Uconnect Settings” in
“Multimedia” for further information.
To Lock The Doors And Liftgate
Push and release the lock button on the key fob
to lock all doors and liftgate.
The turn signal lights will flash and the horn will
c h

irp to acknowledge the signal. Refer to
“Uconnect Settings” in “Multimedia” for further
programmable information.
If the vehicle is equipped with Passive Entry,
r e

fer to “Keyless Enter-N-Go — Passive Entry” in
“Doors” in this chapter for further information.
Vehicles Equipped With Keyless Enter-N-Go —
P a

ssive Entry
If one or more doors are open, or the liftgate is
o p

en, the doors will lock. The doors will unlock
again automatically if the key is left inside the
passenger compartment, otherwise the doors
will stay locked.
Sound Horn With Lock
This feature will cause the horn to chirp
when the doors are locked with the key fob.
This feature can be turned on or turned off.
To change the current setting, refer to
“ U

connect Settings” in “Multimedia” for
further information.

GETTING TO KNOW YOUR VEHICLE 11
Using The Panic Alarm
To turn the Panic Alarm feature on or off, push
the Panic button on the key fob. When the Panic
Alarm is activated, the turn signals will flash, the
horn will pulse on and off, and the interior lights
will turn on.
The Panic Alarm will stay on for three minutes
un

less you turn it off by either pushing the Panic
button a second time or drive the vehicle at a
speed of 15 mph (24 km/h) or greater.
NOTE:
The interior lights will turn off if you place the
ignition in the ACC or ON/RUN position while
the Panic Alarm is activated. However, the
exterior lights and horn will remain on.
You may need to be less than 35 ft (11 m)
fr
om the vehicle when using the key fob to
turn off the Panic Alarm due to the radio
frequency noises emitted by the system.
Key Fob Battery Replacement
The recommended replacement battery is one
CR2032 battery.
NOTE:
Perchlorate Material – special handling may
apply. See www.dtsc.ca.gov/hazard -
ouswaste/perchlorate .
Do not touch the battery terminals that are
on the back housing or the printed circuit
board.

1. R emove the emergency key by sliding the
m
echanical latch on the back of the key
fob sideways with your thumb and then pull
the key out with your other hand.

Emergency Key Removal
2. I
nsert the tip of the emergency key or a #2
f
lat blade screwdriver into the slot and
gently pry the two halves of the key fob
apart. Make sure not to damage the seal
during removal.

Separating Key Fob Case

3. R emove the battery by turning the back
c
over over (battery facing downward) and
tapping it lightly on a solid surface such as
a table or similar, then replace the battery.
When replacing the battery, match the (+)
sign on the battery to the (+) sign on the
inside of the battery clip, located on the
back cover. Avoid touching the new battery
with your fingers. Skin oils may cause
battery deterioration. If you touch a battery,
clean it with rubbing alcohol.
2

12 GETTING TO KNOW YOUR VEHICLE
4. To assemble the key fob case, snap the two
halves together.
Programming Additional Key Fobs
Programming the key fob may be performed by
an authorized dealer.
NOTE:
Once a key fob is programmed to a vehicle, it
c a

nnot be repurposed and reprogrammed to
another vehicle.
General Information
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
R u

les and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. T his device may not cause harmful
i
nterference, and

2. T his device must accept any interference
r
eceived, including interference that may
cause undesired operation. Le présent appareil est conforme aux CNR
d
`

Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l 'appareil ne doit pas produire de
b
rouillage, et

2. l 'utilisateur de l'appareil doit accepter tout
b
rouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
s i

guientes dos condiciones:

1. e s posible que este equipo o dispositivo no
c
ause interferencia perjudicial y

2. e ste equipo o dispositivo debe aceptar
c
ualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
a p

proved by the party responsible for compli -
ance could void the user’s authority to operate
t h

e equipment.
IGNITION SWITCH
KEYLESS PUSH BUTTON IGNITION
This feature allows the driver to operate the
ignition with the push of a button as long as the
key fob is in the passenger compartment.

The Keyless Push Button Ignition has four
op

erating positions, three of which are labeled
and will illuminate when in position. The three
positions are OFF, ACC, and ON/RUN. The fourth
position is START. During START, RUN will
illuminate.

NOTE:
If the ignition switch does not change with the
p u

sh of a button, the key fob may have a low or
depleted battery. In this situation, a back up
method can be used to operate the ignition
switch. Put the nose side (side opposite of the
emergency key) of the key fob against the
START/STOP ignition button and push to
operate the ignition switch.

GETTING TO KNOW YOUR VEHICLE 13
(Continued)

START/STOP Ignition Button

The START/STOP ignition button can be placed
i n

the following modes:
OFF
The engine is stopped.
Some electrical devices (e.g. central locking,
alarm, etc.) are still available.
ACC
Engine is not started.
Some electrical devices are available. ON/RUN

Driving position.
All the electrical devices are available.
START
The engine will start.
NOTE:
Refer to "Starting The Engine" in "Starting And
O p

erating" for further information.
1 — OFF
2 — ACC
3 — ON/RUN
WARNING!
When exiting the vehicle, always remove
the key fob from the vehicle and lock your
vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
r e

asons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.

Do not leave the key fob in or near the vehicle,
or in a location accessible to children, and do
not leave the ignition of a vehicle equipped with
Keyless Enter-N-Go in the ON/RUN mode.
A child could operate power windows, other
c o

ntrols, or move the vehicle.

Do not leave children or animals inside
parked vehicles in hot weather. Interior
heat build-up may cause serious injury or
death.
CAUTION!
An unlocked vehicle is an invitation for
thieves. Always remove key fob from the
vehicle and lock all doors when leaving the
vehicle unattended.
WARNING! (Continued)
2

14 GETTING TO KNOW YOUR VEHICLE
(Continued)
IGNITION OR ACCESSORY ON MESSAGE
Opening the driver's door when the ignition is in
the ACC or ON (engine not running) position, a
chime will sound to remind you to place the
ignition in the OFF position. In addition to the
chime, the ignition or accessory on message will
display in the cluster.
NOTE:
With the Uconnect system, the power window
s w

itches, radio, power sunroof (if equipped),
and power outlets will remain active for up to
10 minutes after the ignition is placed in the
O F

F position. Opening either front door will
cancel this feature. The time for this feature is
programmable. Refer to “Uconnect Settings” in
“Multimedia” for further information.
REMOTE START — IF EQUIPPED
HOW TO USE REMOTE START
All of the following conditions must be met
before the engine will remote start:
Gear selector in PARK
Doors closed
Hood closed
Liftgate closed
Hazard switch off

Brake switch inactive (brake pedal not pushed)

Battery at an acceptable charge level
System not disabled from previous remote
start event
Vehicle security alarm not active
Ignition in the OFF position
Malfunction Indicator Light (MIL) is not illumi -
nated
WARNING!
Before exiting a vehicle, always shift the
automatic transmission into PARK and
apply the parking brake. Always make sure
the keyless ignition is in the OFF position,
remove the key fob from the vehicle and
lock the vehicle.
Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
r e

asons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle, or in a location accessible to chil-
dren, and do not leave the ignition of a
v e

hicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN position. A child
could operate power windows, other
controls, or move the vehicle.

Do not leave children or animals inside parked
vehicles in hot weather. Interior heat build-up
may cause serious injury or death.

CAUTION!
An unlocked vehicle is an invitation for
thieves. Always remove the key fobs from
vehicle, place the ignition in the OFF position
and lock all doors when leaving the vehicle
unattended.
WARNING! (Continued)