2020 DODGE JOURNEY Owners Manual

GETTING TO KNOW YOUR VEHICLE 15
REMOTE START ABORT MESSAGE
The following messages will appear in the
instrument cluster display if the vehicle fails to
remote start or exits remote start prematurely if
equipped with Remote Start:
Remote Start Cancelled — Door Open
Remote Start Cancelled — Hood Open
Remote Start Cancelled — Fuel Low
Remote Start Cancelled — L/Gate Open
Remote Start Disabled — Start Vehicle To
Reset The message stays active until the ignition is
p
l

aced in the ON/RUN position.
TO ENTER REMOTE START MODE
Push and release the remote start button on the
key fob twice within five seconds. The vehicle
doors will lock, the parking lights will flash and
the horn will chirp twice (if programmed). Then,
the engine will start and the vehicle will remain
in the Remote Start mode for a 15 minute cycle.
NOTE:
If an engine fault is present or fuel level is
low, the vehicle will start and then shut down
in 10 seconds.
The park lamps will turn on and remain on
during Remote Start mode.
For security, power window and power
sunroof operation (if equipped) are disabled
when the vehicle is in the Remote Start
mode.
The engine can be started two consecutive
times (two 15 minute cycles) with the key
f o

b. However, the ignition must be placed in
the ON/RUN position before you can repeat
the start sequence for a third cycle.
TO EXIT REMOTE START MODE
W
ITHOUT DRIVING THE VEHICLE
Push and release the remote start button one
time or allow the engine to run for the entire
15 minute cycle.
NOTE:
To avoid unintentional shutdowns, the system
wi
ll disable for two seconds after receiving a
valid Remote Start request.
TO EXIT REMOTE START MODE AND
D
RIVE THE VEHICLE
Before the end of 15 minute cycle, push and
re
lease the unlock button on the key fob to
unlock the doors and disarm the vehicle
security alarm (if equipped). Then, prior to the
end of the 15 minute cycle, push and release
t h

e START/STOP ignition button.
NOTE:
The message “Push Start Button” will appear in
t h

e instrument cluster display until you push the
START/STOP ignition button.
WARNING!
Do not start or run an engine in a closed
garage or confined area. Exhaust gas
contains Carbon Monoxide (CO) which is
odorless and colorless. Carbon Monoxide is
poisonous and can cause serious injury or
death when inhaled.
Keep key fobs away from children. Opera -
tion of the Remote Start System, windows,
d o

or locks or other controls could cause
serious injury or death.
2

16 GETTING TO KNOW YOUR VEHICLE
REMOTE START COMFORT SYSTEM — IF
E
QUIPPED
When Remote Start is activated, the driver
heated seat feature will automatically turn on in
cold weather. This feature will stay on through
the duration of Remote Start or until the ignition
switch is placed in the ON/RUN position.
The Remote Start Comfort system can be
a c

tivated and deactivated through the
Uconnect system. Refer to “Uconnect Settings”
in “Multimedia” for further information on
Remote Start Comfort system operation.
GENERAL INFORMATION

The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:

This device complies with Part 15 of the FCC
R u

les and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. T his device may not cause harmful
i
nterference, and
2. T
his device must accept any interference
r
eceived, including interference that may
cause undesired operation.
Le présent appareil est conforme aux CNR
d`
Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l 'appareil ne doit pas produire de
b
rouillage, et

2. l 'utilisateur de l'appareil doit accepter tout
b
rouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
s i

guientes dos condiciones:

1. e s posible que este equipo o dispositivo no
c
ause interferencia perjudicial y

2. e ste equipo o dispositivo debe aceptar
c
ualquier interferencia, incluyendo la que
pueda causar su operación no deseada. NOTE:

Changes or modifications not expressly
a p

proved by the party responsible for compli -
ance could void the user’s authority to operate
t h

e equipment.
SENTRY KEY
The Sentry Key Immobilizer system prevents
unauthorized vehicle operation by disabling the
engine. The system does not need to be armed
or activated. Operation is automatic, regardless
of whether the vehicle is locked or unlocked.
The system uses a key fob and a Keyless Push
Bu
tton Ignition, and a Radio Frequency (RF)
receiver to prevent unauthorized vehicle
operation. Therefore, only key fobs that are
programmed to the vehicle can be used to start
and operate the vehicle. If an invalid key fob
is used to attempt to start and operate the
v e

hicle, the system will not allow the engine to
crank. If an invalid key fob is used to start the
engine, the system will shut the engine off in
two seconds.

GETTING TO KNOW YOUR VEHICLE 17

After placing the ignition in the ON/RUN position,
the vehicle security light will turn on for
three seconds for a bulb check. If the light
r e

mains on after the bulb check, it indicates
that there is a problem with the electronics.
In addition, if the light begins to flash after the
b u

lb check, it indicates that someone used an
invalid key fob to start the engine. Either of these
conditions will result in the engine being shut off
after two seconds.

If the vehicle security light turns on during
no
rmal vehicle operation (vehicle running for
longer than 10 seconds), it indicates that there
is a fault in the electronics. Should this occur,
have the vehicle serviced as soon as possible by
an authorized dealer.
All of the key fobs provided with your new
v e

hicle have been programmed to the vehicle
electronics.
KEY PROGRAMMING
Programming key fobs may be performed at an
authorized dealer.
REPLACEMENT KEYS
NOTE:
Only key fobs that are programmed to the
v e

hicle electronics can be used to start and
operate the vehicle. Once a key fob is
programmed to a vehicle, it cannot be
programmed to any other vehicle.
NOTE:
Duplication of key fobs may be performed at an
a u

thorized dealer. This procedure consists of
programming a blank key fob to the vehicle
electronics. A blank key fob is one that has
never been programmed. When having the Sentry Key Immobilizer system
s
e

rviced, bring all vehicle keys with you to an
authorized dealer.
GENERAL INFORMATION
The following regulatory statement applies to all
Radio Frequency (RF) devices equipped in this
vehicle:
This device complies with Part 15 of the FCC
R u

les and with Innovation, Science and
Economic Development Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions:

1. T his device may not cause harmful
i
nterference, and

2. T his device must accept any interference
r
eceived, including interference that may
cause undesired operation.CAUTION!
The Sentry Key Immobilizer system is not
compatible with some aftermarket remote
starting systems. Use of these systems may
result in vehicle starting problems and loss of
security protection.
CAUTION!
Always remove the key fobs from the
vehicle and lock all doors when leaving the
vehicle unattended.
For vehicles equipped with Keyless
Enter-N-Go — Ignition, always remember to
place the ignition in the OFF position.
2

18 GETTING TO KNOW YOUR VEHICLE
Le présent appareil est conforme aux CNR
d`Innovation, Science and Economic
Development applicables aux appareils radio
exempts de licence. L'exploitation est autorisée
aux deux conditions suivantes:

1. l 'appareil ne doit pas produire de
b
rouillage, et

2. l 'utilisateur de l'appareil doit accepter tout
b
rouillage radioélectrique subi, même si le
brouillage est susceptible d'en compro -
mettre le fonctionnement.
La operación de este equipo está sujeta a las
s i

guientes dos condiciones:

1. e s posible que este equipo o dispositivo no
c
ause interferencia perjudicial y

2. e ste equipo o dispositivo debe aceptar
c
ualquier interferencia, incluyendo la que
pueda causar su operación no deseada.
NOTE:
Changes or modifications not expressly
a p

proved by the party responsible for compli -
ance could void the user’s authority to operate
t h

e equipment.
VEHICLE SECURITY ALARM — IF EQUIPPED

The vehicle security alarm monitors the vehicle
doors and liftgate for unauthorized entry and the
START/STOP ignition button for unauthorized
operation. While the vehicle security alarm is
armed, interior switches for door locks are
disabled. If something triggers the alarm, the
vehicle security alarm will provide the following
audible and visible signals: the horn will pulse,
the headlights will turn on, the park lamps and/or
turn signals will flash, and the vehicle security
light in the instrument cluster will flash.

TO ARM THE SYSTEM
Follow these steps to arm the vehicle security
alarm:

1. M ake sure the vehicle ignition system is
O
FF (refer to "Starting The Engine" in
"Starting And Operating" for further
information).

2. Perform one of the following methods to l
ock the vehicle:
Push lock on the interior power door lock
switch with the driver and/or passenger
door open.
Push the lock button on the exterior
Passive Entry Door Handle with a valid
key fob available in the same exterior
zone (refer to "Keyless Enter-N-Go —
Passive Entry" in “Doors” in this chapter
for further information).
Push the lock button on the key fob.
3. I f any doors are open, close them.
TO DISARM THE SYSTEM
The vehicle security alarm can be disarmed
using any of the following methods:
Push the unlock button on the key fob.

Grasp the Passive Entry Door Handle with a
valid key fob within 5 ft (1.5 m) of the passive
e n

try door handle (if equipped). Refer to
"Keyless Enter-N-Go — Passive Entry" in
“Doors” in this chapter for further information.

Cycle the vehicle ignition system out of the
OFF position.
For vehicles equipped with Keyless
Enter-N-Go — Passive Entry, push the
START/STOP ignition button (requires at
least one valid key fob in the vehicle).

GETTING TO KNOW YOUR VEHICLE 19
NOTE:
The driver's door key cylinder and the liftgate
button on the key fob cannot arm or disarm
the vehicle security alarm.
When the vehicle security alarm is armed,
the interior power door lock switches will not
unlock the doors.
The vehicle security alarm is designed to protect
y o

ur vehicle; however, you can create
conditions where the system will give you a false
alarm. If one of the previously described arming
sequences has occurred, the vehicle security
alarm will arm regardless of whether you are in
the vehicle or not. If you remain in the vehicle
and open a door, the alarm will sound. If this
occurs, disarm the vehicle security alarm.
If the vehicle security alarm is armed and the
b a

ttery becomes disconnected, the vehicle
security alarm will remain armed when the
battery is reconnected; the exterior lights will
flash, the horn will sound. If this occurs, disarm
the vehicle security alarm.
REARMING OF THE SYSTEM
If something triggers the alarm, and no action is
taken to disarm it, the vehicle security alarm will
turn the horn off after 3 minutes, turn all of the
v i

sual signals off after 15 additional minutes,
and then the vehicle security alarm will rearm
itself.
SECURITY SYSTEM MANUAL OVERRIDE
The vehicle security alarm will not arm/disarm if
you lock/unlock the doors using the manual
door lock.
TAMPER ALERT
If something has triggered the vehicle security
alarm in your absence, the horn will sound three
times and the exterior lights will blink three
times when you disarm the vehicle security
alarm. Check the vehicle for tampering.
DOORS
MANUAL DOOR LOCKS
To lock each door, push the door lock knob on
each door trim panel downward. To unlock the
front doors, pull the inside door handle to the
first detent. To unlock the rear doors, pull the
door lock knob on the door trim panel upward.

Manual Door Lock Knob

If the door lock knob is down when you shut the
d o

or, the door will lock. Therefore, make sure
the key fob is not inside the vehicle before
closing the door.
NOTE:
The manual door locks will not lock or unlock
t h

e liftgate.
2

20 GETTING TO KNOW YOUR VEHICLE
POWER DOOR LOCKS
A power door lock switch is on each front door
trim panel. Use this switch to lock or unlock the
doors and liftgate.

Power Door Lock Switch Location

The doors can also be locked and unlocked with the
K e

yless Enter-N-Go (Passive Entry) system. Refer to
“Keyless Enter-N-Go — Passive Entry (If Equipped)”
in this section for further information.

If you push the power door lock switch, with the
i g

nition in the ACC or ON/RUN position and any
front door is open, the power locks will not
operate. This prevents you from accidentally
locking the key fob in the vehicle. Turning off the
ignition or closing the door will allow the locks to
operate. If a door is open, and the ignition is in
the ACC or ON/RUN position, a chime will sound
as a reminder to remove the key fob.
Automatic Door Locks — If Equipped
The auto door lock feature default condition is
enabled. When enabled, the door locks will lock
automatically when the vehicle's speed exceeds
15 mph (24 km/h). The auto door lock feature
c a

n be enabled or disabled by an authorized
dealer per written request of the customer.
Please see an authorized dealer for service.
Auto Unlock On Exit
The doors will unlock automatically on vehicles
with power door locks if:

1. T he Automatic Unlock Doors On Exit
f
eature is enabled.

2. T he transmission was in gear and the
v
ehicle speed returned to 0 mph (0 km/h).
3. T he transmission is in PARK.
4
. A ny vehicle door is opened.
5
. T he doors were not previously unlocked.
6
. T he vehicle speed is 0
mph (0 km/h).
To change the current setting, refer to
“ U

connect Settings” in “Multimedia” for further
information.
WARNING!
For personal security and safety in the
event of a collision, lock the vehicle doors
before you drive as well as when you park
and leave the vehicle.

When leaving the vehicle, always remove the
key fob from the vehicle and lock your vehicle.
Unsupervised use of vehicle equipment may
cause severe personal injuries or death.

Never leave children alone in a vehicle, or
with access to an unlocked vehicle.
Allowing children to be in a vehicle unat -
tended is dangerous for a number of
r e

asons. A child or others could be seriously
or fatally injured. Children should be
warned not to touch the parking brake,
brake pedal or the gear selector.
Do not leave the key fob in or near the
vehicle or in a location accessible to chil -
dren, and do not leave the ignition of a
v e

hicle equipped with Keyless Enter-N-Go
in the ACC or ON/RUN mode. A child could
operate power windows, other controls, or
move the vehicle.

GETTING TO KNOW YOUR VEHICLE 21
NOTE:
Use the Automatic Unlock Doors On Exit feature
i n

accordance with local laws.
KEYLESS ENTER-N-GO — PASSIVE
E
NTRY (IF EQUIPPED)
The Passive Entry system is an enhancement to
the vehicle’s Remote Keyless Entry (RKE)
system and a feature of Keyless Enter-N-Go.
This feature allows you to lock and unlock the
vehicle’s door(s) without having to push the key
fob lock or unlock buttons.
NOTE:
Passive Entry may be programmed on/off;
refer to “Uconnect Settings” in “Multimedia”
for further information.
If wearing gloves on your hands, or if it has
been raining/snowing on the Passive Entry
door handle, the unlock sensitivity can be
affected, resulting in a slower response time.
If the vehicle is unlocked by Passive Entry
and no door is opened within 60 seconds, the
vehicle will re-lock and if equipped will arm
the security alarm.
The key fob may not be detected by the
vehicle Passive Entry system if it is located
next to a mobile phone, laptop, or other elec -
tronic device; these devices may interfere
w i

th the key fob’s wireless signal and prevent
the Passive Entry system from locking/
unlocking the vehicle.
To Unlock From The Driver's Side:
With a valid Passive Entry key fob within 5 ft
( 1

.5 m) of the driver's door handle, grab the
d r

iver's front door handle to unlock the driver's
door automatically. The interior door panel lock
knob will raise when the door is unlocked.

Grab The Door Handle To Unlock
NOTE:

If “Unlock All Doors 1st Press” is programmed
a l

l doors will unlock when you grab hold of the
driver’s front door handle. To select between
“Unlock Driver Door 1st Press” and “Unlock All
Doors 1st Press,” refer to “Uconnect Settings”
in “Multimedia” for further information.
To Unlock From The Passenger Side:
With a valid Passive Entry key fob within 5 ft
( 1

.5 m) of the passenger door handle, grab the
f r

ont passenger door handle to unlock all four
doors and the liftgate automatically.
NOTE:
All doors and the liftgate will unlock when the
fr
ont passenger door handle is grabbed regard -
less of the driver’s door unlock preference
s e

tting (“Unlock Driver Door 1st Press” or
“Unlock All Doors 1st Press”).
2

22 GETTING TO KNOW YOUR VEHICLE
Preventing Inadvertent Locking Of Passive Entry
Key Fob In Vehicle:
To minimize the possibility of unintentionally
lo

cking a Passive Entry key fob inside your
vehicle, the Passive Entry system is equipped
with an automatic door unlock feature which
will function if the ignition is OFF.
If one of the vehicle doors is open and the
ve
hicle is locked with a door panel switch, key
fob button or door handle button, once all open
doors have been closed the vehicle checks the
inside and outside of the vehicle for any valid
Passive Entry key fobs. If one of the vehicle's
Passive Entry key fobs is detected inside the
vehicle, and no other valid Passive Entry key
fobs are detected outside the vehicle, the
Passive Entry system automatically unlocks all
vehicle doors and chirps the horn three times
(on the third attempt, ALL doors will lock and the
Passive Entry key fob can be locked in the
vehicle).
To Enter The Liftgate:
With a valid Passive Entry key fob within 5 ft
( 1

.5 m) of the liftgate, push the button
u n

derneath the left side of the accent bar,
which is located on the liftgate below the glass,
to lock or unlock the vehicle.
Liftgate Unlock/Lock Button

To Lock The Vehicle’s Doors:
With one of the vehicle’s Passive Entry key fobs
w i

thin 5 ft (1.5 m) of the driver or passenger
f r

ont door handle, push the door handle lock
button to lock all four doors and liftgate.

Push The Door Handle Button To Lock
Do NOT grab the door handle, when pushing the
d
o

or handle button. This could unlock the door(s).

Do NOT Grab The Door Handle When Locking

NOTE:

After pushing the door handle button, you must
wait two seconds before you can lock or unlock
the doors, using either Passive Entry door handle.
This is done to allow you to check if the vehicle is
locked by pulling the door handle, without the
vehicle reacting and unlocking.
If Passive Entry is disabled using Uconnect
System, the key protection described in
"Preventing Inadvertent Locking Of Passive Entry
Key Fob In Vehicle" remains active/functional.

The Passive Entry system will not operate if
the key fob battery is depleted.