2020 DODGE JOURNEY Owners Manual

20_JC_OM_EN_USC

FIRST
EDITION V1
2020 DODGE JOURNEY OWNER’S MANUAL
2020 DODGE JOURNEY
©2020 FCA US LLC. ALL RIGHTS RESERVED. TOUS DROITS RÉSERVÉS. DODGE IS A REGISTERED TRADEMARK OF FCA US LLC OR FCA CANADA INC., USED U\
NDER LICENSE. DODGE EST UNE MARQUE DÉPOSÉE DE FCA US LLC OU FCA CANADA INC., UTILISÉE SOUS LE PERMIS. APP STORE IS A REGISTERED TRADEMARK OF APPLE INC. GOOGLE PLAY STORE IS A REGISTERED TRADEMARK OF GOOGLE.
Whether it’s providing information about specific product features, taking a tour through your vehicle’s heritage, knowing what steps to take following an
accident or scheduling your next appointment, we know you’ll find the app an important extension of your Dodge brand vehicle.
Simply download the app, select your make and model and enjoy the ride. To get this app, go directly to the App Store® or Google Play® Store and enter the search
keyword “Dodge” (U.S. residents only).
mopar.com/omowners.mopar.ca
DOWNLOAD A FREE ELECTRONIC COPY OF THE MOST UP-TO-DATE OWNER’S MANUAL, UCONNECT AND WARRANTY BOOKLETS
U. S. Canada

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway \
motor vehicle can expose you to
chemicals including engine exhaust, carbon monoxide, phthalates, and lea\
d, which are known to the State of California to
cause cancer and birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust, do not idle the
engine except as necessary, service your vehicle in a well-ventilated area and wear gloves or wash\
your hands frequently
when servicing your vehicle. For more information go to www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipme\
nt that are either standard or optional on this vehicle. This manual may also include
a description of features and equipment that are no longer available or \
were not ordered on this vehicle. Please disregard any features and equipment described in this
manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specificat\
ions, and/or make additions to or improvements to its
products without imposing any obligation upon itself to install them on \
products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall b\
e deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
If you are the first registered retail owner of your vehicle, you may \
obtain a complimentary printed copy of the Warranty Booklet by calling 1-800-423-6343 (U.S.) or
1-800-387-1143 (Canada) or by contacting your dealer.
This Owner’s Manual is intended to familiarize you with the important features of y\
our vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and
Warranty Booklet can be found by visiting the website on the back cover. U.S. residents can purchase replacement kits by visiting www.techauthority.com and Canadian
residents can purchase replacement kits by calling 1-800-387-1143.
The driver’s primary responsibility is the safe operation of the vehicle. Driving w\
hile distracted can result in loss of vehicle control, resulting in an accident and
personal injury. FCA US LLC strongly recommends that the driver use extreme caution whe\
n using any device or feature that may take their attention off the road.
Use of any electrical devices, such as cellular telephones, computers, p\
ortable radios, vehicle navigation or other devices, by the driver while the vehicle is moving
is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while th\
e vehicle is moving. If you find yourself
unable to devote your full attention to vehicle operation, pull off the \
road to a safe location and stop your vehicle. Some states or provinces prohibit the use of
cellular telephones or texting while driving. It is always the driver’\
s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Dodg\
e brand vehicle and to provide a convenient reference source
for common questions.
Not all features shown in this manual may apply to your vehicle. For add\
itional information, visit www.mopar.com (U.S.), www.mopar.ca (Canada) or your local
Dodge brand dealer.
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels
far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a friend or use
public transportation.
DRIVING AND ALCOHOL
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judg\
ment is impaired
when you have been drinking. Never drink and then drive.
WARNING

TABLE OF CONTENTS
1
2
3
4
5
6
7
8
9
10
11
1INTRODUCTION .. ............................................................................................................................ 7
2 GETTING TO KNOW YOUR VEHICLE . .
................................................................................. 9
3 GETTING TO KNOW YOUR INSTRUMENT PANEL . .
..................................................... 93
4 SAFETY .
........................................................................................................................................109
5 S

TARTING AND OPERATING . .
............................................................................................. 157
6 IN CASE OF EMERGENCY . .
................................................................................................... 189
7 SERVICING AND MAINTENANCE .
.
..................................................................................... 216
8 TECHNICAL SPECIFICATIONS . .
.......................................................................................... 256
9 MULTIMEDIA . .
............................................................................................................................ 265
10 CUSTOMER ASSISTANCE .
.
...................................................................................................380
11 INDEX . ............................................................................................................................................ 384

2
INTRODUCTION
HOW TO USE THIS MANUAL .................................. 8
Essential Information .. .................................. 8
Symbols . ......................................................... 8
W
ARNINGS AND CAUTIONS . . ............................... 8
VEHICLE MODIFICATIONS/ALTERATIONS .. ........ 8
GETTING TO KNOW YOUR VEHICLE
KEYS ........................................................................ 9
Key Fob........................................................... 9
I
GNITION SWITCH . . ...............................................12
Keyless Push Button Ignition .. .................... 12
Ignition Or Accessory On Message . . .......... 14
REMOTE START — IF EQUIPPED . . .......................14
How To Use Remote Start .. ......................... 14
Remote Start Abort Message . . .................... 15
To Enter Remote Start Mode . . .................... 15
To Exit Remote Start Mode Without
Driving The Vehicle . .
................................... 15
To Exit Remote Start Mode And Drive
The Vehicle . .
................................................. 15
Remote Start Comfort System —
If Equipped . .
................................................. 16
General Information . . .................................. 16
SENTRY KEY . . .......................................................16
Key Programming .. ..................................... 17
Replacement Keys. . ..................................... 17
General Information . . .................................. 17 VEHICLE SECURITY ALARM — IF EQUIPPED .
.
... 18
To Arm The System .. .................................... 18
To Disarm The System . . .............................. 18
Rearming Of The System. . ........................... 19
Security System Manual Override . . ............ 19
Tamper Alert. . ............................................... 19
DOORS . ................................................................. 19
M anual Door Locks..
.................................... 19
Power Door Locks . . ..................................... 20
Keyless Enter-N-Go — Passive Entry
(If Equipped) . .
.............................................. 21
Child-Protection Door Lock System —
Rear Doors . .
................................................ 23
SEATS . ................................................................... 25
M anual Adjustment (Front Seats) .. ............ 25
Manual Adjustment (Rear Seats) . . ............. 26
Power Adjustment (Front Seat). . ................. 30
Front Heated Seats — If Equipped. . ............ 31
Seatback/Armrest — Second Row
Passenger Seat . .
.......................................... 32
HEAD RESTRAINTS . . ............................................ 32
Supplemental Active Head Restraints
(AHR) — Front Seats. .
................................... 33
Rear Head Restraint Adjustment. . .............. 34
Rear Head Restraint Removal . . .................. 35
STEERING WHEEL . . .............................................. 35
Tilt/Telescoping Steering Column .. ............ 35
Heated Steering Wheel — If Equipped . . .... 35MIRRORS .
.............................................................36
I
nside Day/Night Mirror — If Equipped .. ..... 36

Automatic Dimming Mirror — If Equipped . . . 37

Automatic Dimming Mirror With Rear View
Camera Display — If Equipped . .
................. 37
Outside Mirrors . . ......................................... 38
Interior Observation Mirror . . ...................... 38
Power Mirrors. . ............................................. 38
Heated Mirrors — If Equipped . . ................... 39
Power Folding Mirrors — If Equipped . . ....... 39
Illuminated Vanity Mirrors — If Equipped . . 40
EXTERIOR LIGHTS. . ...............................................40
Multifunction Lever .. ................................... 40
Headlights . ................................................... 40
D aytime Running Lights (DRLs) . . ................ 41
High/Low Beam Switch . . ............................. 41
Flash-To-Pass . . ............................................. 41
Automatic Headlights . . ............................... 41
Headlights On With Wipers (Available With
Automatic Headlights Only) . .
...................... 41
Headlight Time Delay . . ............................... 41
Lights-On Reminder . . ................................... 42
Fog Lights — If Equipped . . ........................... 42
Turn Signals . . .............................................. 42
Lane Change Assist — If Equipped . . ........... 42
INTERIOR LIGHTS . . ...............................................43
Courtesy/Interior Lighting .. ........................ 43
WIPERS AND WASHERS . . ..................................44
Windshield Wiper Operation .. ..................... 44
Rear Window Wiper/Washer . . ................... 46

3
CLIMATE CONTROLS ...........................................47
Manual Climate Control Overview .. ............ 47
Automatic Climate Controls Overview . . ...... 58
Climate Control Functions . . ......................... 70
Automatic Temperature Control (ATC) — If
Equipped . ..................................................... 70
O
perating Tips . . ........................................... 71
WINDOWS . . ..........................................................72
Power Windows .. ......................................... 72
Wind Buffeting . . .......................................... 74
POWER SUNROOF — IF EQUIPPED. . ...................74
Opening Sunroof .. ........................................ 75
Closing Sunroof . . .......................................... 75
Wind Buffeting . . ........................................... 75
Sunshade Operation. . .................................. 75
Anti Pinch Protect Feature . . ........................ 75
Sunroof Maintenance . . ................................ 75
Ignition Off Operation . . ................................ 76
HOOD. .....................................................................76
O pening ........................................................ 76
C losing . ......................................................... 76
L
IFTGATE . ...............................................................77
O pening ........................................................ 77
C argo Area Features . . ................................. 78
GARAGE DOOR OPENER — IF EQUIPPED . . ........80
Before You Begin Programming
HomeLink® . .
................................................ 80
Canadian/Gate Operator Programming . . ... 82Using HomeLink®.
.
...................................... 83
Security. ........................................................ 83
T roubleshooting Tips . . ................................. 83
General Information . . .................................. 84
INTERNAL EQUIPMENT . . ...................................... 84
Storage ......................................................... 84
C upholders . . ................................................ 86
Power Outlets. . ............................................. 87
Power Inverter — If Equipped . . ................... 89
Sunglasses Storage . . .................................. 90
ROOF LUGGAGE RACK — IF EQUIPPED . . .......... 91
GETTING TO KNOW YOUR
INSTRUMENT PANEL
INSTRUMENT CLUSTER ....................................... 93
Instrument Cluster Descriptions .. ............... 94
INSTRUMENT CLUSTER DISPLAY. . ..................... 95
Instrument Cluster Display Location And
Controls . ....................................................... 95
O
il Change Due . . ......................................... 96
Instrument Cluster Display Selectable
Menu Items . .
................................................ 96
Battery Saver On/Battery Saver Mode
Message — Electrical Load Reduction
Actions — If Equipped . .
............................... 99 WARNING LIGHTS AND MESSAGES .
.
............. 100
Red Warning Lights .. ................................. 100
Yellow Warning Lights . . ............................. 103
Green Indicator Lights . . ............................. 106
White Indicator Lights . . ............................. 106
Blue Indicator Lights . . ............................... 106
ONBOARD DIAGNOSTIC SYSTEM — OBD II . . . 107
Onboard Diagnostic System (OBD II)
Cybersecurity . .
........................................... 107
EMISSIONS INSPECTION AND MAINTENANCE
PROGRAMS . .
...................................................... 108
SAFETY
SAFETY FEATURES ............................................ 109
Anti-Lock Brake System (ABS) .. ............... 109
Electronic Brake Control (EBC) System. . .. 110
AUXILIARY DRIVING SYSTEMS . . ...................... 116
Tire Pressure Monitoring System
(TPMS) . ....................................................... 116
O

CCUPANT RESTRAINT SYSTEMS . . ............... 120
Occupant Restraint Systems Features .. .. 120
Important Safety Precautions . . ................. 121
Seat Belt Systems . . .................................. 121
Supplemental Restraint
Systems (SRS) . .
......................................... 130
Child Restraints . . ....................................... 139
Transporting Pets . . ................................... 154

4
SAFETY TIPS ...................................................... 154
Transporting Passengers .. ........................154
Exhaust Gas . . .............................................154
Safety Checks You Should Make Inside
The Vehicle . .
..............................................155
Periodic Safety Checks You Should
Make Outside The Vehicle . .
...................... 156
STARTING AND OPERATING
STARTING THE ENGINE .................................... 157
Automatic Transmission .. .........................157
Normal Starting . . .......................................158
Keyless Enter-N-Go — Ignition . . .................158
Cold Weather Operation
(Below –22°F Or −30°C) . .
.......................159
If Engine Fails To Start . . ............................ 159
After Starting . . ............................................159
ENGINE BLOCK HEATER — IF EQUIPPED . . ...... 159
ENGINE BREAK-IN RECOMMENDATIONS .. .... 160
PARKING BRAKE .. ............................................ 160
AUTOMATIC TRANSMISSION.. .......................... 161
Ignition Park Interlock .. .............................162
Brake/Transmission Shift Interlock
System . ......................................................162
F
our-Speed Automatic Transmission . . .....163
Gear Ranges . . ...........................................163
POWER STEERING . . ........................................... 168
Power Steering Fluid Check .. ....................168SPEED CONTROL — IF EQUIPPED .
.
................. 168
To Activate.................................................. 169
T o Set A Desired Speed. . ........................... 169
To Vary The Speed Setting . . ...................... 169
To Accelerate For Passing . . ....................... 170
To Resume Speed . . ................................... 170
To Deactivate . . ........................................... 171
PARKSENSE REAR PARK ASSIST . . ................. 171
ParkSense Sensors .. ................................. 171
ParkSense Display . . ................................... 172
ParkSense Warning Display . . .................... 173
Enabling And Disabling ParkSense . . ........ 173
Service The ParkSense Rear Park
Assist System . .
........................................... 173
Cleaning The ParkSense System. . ............ 174
ParkSense System Usage Precautions . . .. 174
PARKVIEW REAR BACK UP CAMERA. . ............175
REFUELING THE VEHICLE .. ................................ 176
Loose Fuel Filler Cap Message .. ............... 177
VEHICLE LOADING . . ..........................................177
Vehicle Certification Label .. ...................... 177
Gross Vehicle Weight Rating (GVWR) . . ..... 178
Gross Axle Weight Rating (GAWR) . . ......... 178
Overloading . . .............................................. 178
Loading . ..................................................... 178 T RAILER TOWING .
.
............................................ 178
Common Towing Definitions .. ................... 178
Trailer Hitch Classification . . ...................... 180
Trailer Towing Weights (Maximum Trailer
Weight Ratings) . .
....................................... 181
Trailer And Tongue Weight . . ..................... 181
Towing Requirements . . ............................ 182
Towing Tips . . ............................................. 184
RECREATIONAL TOWING (BEHIND
MOTORHOME, ETC.) . .
....................................... 186
Towing This Vehicle Behind Another
Vehicle . ....................................................... 186
D

RIVING TIPS . . ................................................... 187
Driving On Slippery Surfaces .. ................. 187
Driving Through Water . . ........................... 187
IN CASE OF EMERGENCY
HAZARD WARNING FLASHERS ...................... 189
BULB REPLACEMENT ........................................ 189
Replacement Bulbs .. ................................ 189
Replacing Exterior Bulbs . . ......................... 191
FUSES . ................................................................. 193
I nterior Fuses .. .......................................... 193
Underhood Fuses (Power Distribution
Center) . ...................................................... 196

5
JACKING AND TIRE CHANGING........................ 199
Jack Location .. ...........................................199
Spare Tire Location And Removal . . ..........200
Preparations For Jacking. . .........................201
Jacking Instructions . . .................................201
Road Tire Installation . . ..............................205
Spare Tire Stowage. . ..................................206
JUMP STARTING ................................................ 2 0 6
Preparations For Jump Start .. ...................207
Jump Starting Procedure. . .........................208
IF YOUR ENGINE OVERHEATS . . ....................... 209
2.4L Engine — If Equipped .. ...................... 210
GEAR SELECTOR OVERRIDE . . .......................... 210
FREEING A STUCK VEHICLE .. ........................... 211
TOWING A DISABLED VEHICLE .. ...................... 212
Front-Wheel Drive (FWD) Models.. ............213
Tow Eye Usage — If Equipped . . ................213
ENHANCED ACCIDENT RESPONSE
SYSTEM (EARS) . .
............................................... 215
EVENT DATA RECORDER (EDR) .. ..................... 215
SERVICING AND MAINTENANCE
SCHEDULED SERVICING ................................... 216
Maintenance Plan.. ....................................217
ENGINE COMPARTMENT . . ................................ 220
2.4L Engine .. ..............................................220
Checking Oil Level . . ................................... 221
Adding Washer Fluid . . ...............................221
Maintenance-Free Battery . . ...................... 221
Pressure Washing . . ....................................222 DEALER SERVICE .
.
............................................222
Engine Oil .................................................. 223
E ngine Oil Filter . . ........................................ 224
Engine Air Cleaner Filter . . ......................... 224
Air Conditioner Maintenance . . ................. 224
Accessory Drive Belt Inspection . . ............. 225
Body Lubrication . . ...................................... 226
Windshield Wiper Blades . . ........................ 226
Exhaust System . . ...................................... 227
Cooling System . . ....................................... 228
Brake System . . .......................................... 232
Automatic Transmission. . .......................... 233
RAISING THE VEHICLE . . .....................................234
TIRES....................................................................234 T ire Safety Information .. ........................... 234
Tires — General Information . . .................. 242
Tire Types . .................................................. 246
S pare Tires — If Equipped . . ....................... 247
Wheel And Wheel Trim Care . . .................. 249
Tire Chains and Traction Devices . . ........... 250
Tire Rotation Recommendations . . ........... 251
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES . .
...................................251
Treadwear .................................................. 251
T raction Grades . . ....................................... 251
Temperature Grades . . ............................... 252
BODYWORK . . ...................................................... 252
Protection From Atmospheric Agents..
..... 252
Body And Underbody Maintenance . . ........ 253
Preserving The Bodywork . . ........................ 253INTERIORS .
.
....................................................... 254
Seats And Fabric Parts .. ............................ 254
Plastic And Coated Parts. . ......................... 254
Leather Parts . . ........................................... 255
Glass Surfaces . . ........................................ 255
Cleaning The Cupholders . . ....................... 255
TECHNICAL SPECIFICATIONS
IDENTIFICATION DATA ...................................... 256
Vehicle Identification Number .. ................ 256
BRAKE SYSTEM . . ............................................... 256
WHEEL AND TIRE TORQUE
SPECIFICATIONS ..
.............................................. 257
Torque Specifications.. .............................. 257
FUEL REQUIREMENTS . . .................................... 257
Reformulated Gasoline .. .......................... 258
Materials Added To Fuel . . ......................... 258
Gasoline/Oxygenate Blends . . ................... 258
Do Not Use E-85 In Non-Flex Fuel
Vehicles . ..................................................... 259
C
NG And LP Fuel System Modifications . . 259
MMT In Gasoline. . ...................................... 259
Fuel System Cautions. . .............................. 259
Carbon Monoxide Warnings. . .................... 260
FLUID CAPACITIES . . ........................................... 261
FLUIDS AND LUBRICANTS .. .............................. 262
Engine ....................................................... 262
C hassis . ..................................................... 264

6
MULTIMEDIA
CYBERSECURITY ............................................... 265
UCONNECT SETTINGS .. .................................... 266
Customer Programmable
Features — Radio 4.3 Settings. .
................266
Customer Programmable Features —
Uconnect 3/3 NAV Settings .
.
....................274
SAFETY AND GENERAL INFORMATION . . ........ 285
Safety Guidelines .. .....................................285
RADIO 4.3 . .......................................................... 286
I ntroduction .. ..............................................286
Radio Mode . . ..............................................287
Media Mode . . .............................................291
Uconnect Phone (4.3) . . .............................294
More Mode . . ...............................................305
UCONNECT 3/3 NAV WITH 8.4-INCH
DISPLAY . ............................................................. 306
I
ntroduction To the Uconnect 3/3 NAV
With 8.4-Inch Display. .
...............................306
Radio Mode . . ..............................................307
Media Mode . . .............................................316
Uconnect Phone. . .......................................324
Navigation Mode — If Equipped . . ..............339
More Mode . . ...............................................363
STEERING WHEEL AUDIO CONTROLS — IF
EQUIPPED . .
........................................................ 363
Radio Operation .. .......................................364
Media Mode . . .............................................364
IPOD®/USB/MP3 CONTROL . . ......................... 364UCONNECT MULTIMEDIA — VIDEO
ENTERTAINMENT SYSTEM (VES)

(IF EQUIPPED) . .
..................................................365
Getting Started .. ........................................ 365
Single Video Screen. . ................................. 365
Play Video Games . . .................................... 365
Listen To An Audio Source On Channel 2 While
A Video Is Playing On Channel 1 . .
............. 366
Play A DVD Using The Touchscreen
Radio . ......................................................... 367
V
ES Remote Control — If Equipped . . ........ 367
Remote Control Storage . . .......................... 369
Locking The Remote Control. . ................... 369
Replacing The Remote Control
Batteries . .................................................... 369
I
mportant Notes For Single Video Screen
System . ....................................................... 369
U
connect Headphones Operation . . .......... 370
Controls . ..................................................... 370
R eplacing The Headphone Batteries . . ..... 371
Accessibility. . .............................................. 371
Stereo Headphone Lifetime Limited
Warranty . .................................................... 371
S
ystem Information . . ................................. 372
RADIO OPERATION AND MOBILE PHONES . . .. 376
Regulatory And Safety Information.. ......... 377
VOICE COMMAND (UCONNECT 3/3 NAV) .
..... 378
U
connect 3/3 NAV ..................................... 378
U
connect Voice Commands . . .................... 379
CUSTOMER ASSISTANCE
SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE .................................................. 380
Prepare For The Appointment .. ................ 380
Prepare A List. . ........................................... 380
Be Reasonable With Requests . . ............... 380
IF YOU NEED ASSISTANCE . . ............................ 380
FCA US LLC Customer Center ..
................. 381
FCA Canada Inc. Customer Center . . ......... 381
In Mexico Contact . . .................................... 381
Puerto Rico And US Virgin Islands . . .......... 381
Customer Assistance For The Hearing Or
Speech Impaired (TDD/TTY) . .
................... 381
Service Contract . . ..................................... 381
WARRANTY INFORMATION . . ............................ 382
MOPAR PARTS.. ................................................. 382
REPORTING SAFETY DEFECTS .. ...................... 382
In The 50 United States And
Washington, D.C. . .
..................................... 382
In Canada . .................................................. 383
P
UBLICATION ORDER FORMS . . ...................... 383