2020 DODGE JOURNEY Owners Manual

IN CASE OF EMERGENCY 207
(Continued)
PREPARATIONS FOR JUMP START
The battery in your vehicle is located between
the left front headlight assembly and the left
front wheel splash shield. To allow jump
starting, there are remote battery posts located
on the left side of the engine compartment.
The positive terminal has a protective cover on
i t

, please remove.

Jump Starting Post Remote Battery Posts

1. Ap
ply the parking brake, shift the
a
utomatic transmission into PARK and
turn the ignition OFF.

2. T urn off the heater, radio, and all electrical
a
ccessories.
3. R emove the protective cover over the
r
emote positive (+) battery post. To remove
the cover, push the locking tab and pull
upward on the cover.
4. If using another vehicle to jump start the b
attery, park the vehicle within the jumper
cable’s reach, apply the parking brake and
make sure the ignition is OFF.
Remote Positive (+) Post
Remote Negative (-) Post
WARNING!
Take care to avoid the radiator cooling fan
whenever the hood is raised. It can start
anytime the ignition switch is ON. You can
be injured by moving fan blades.
Remove any metal jewelry such as rings,
watch bands and bracelets that could
make an inadvertent electrical contact.
You could be seriously injured.
Batteries contain sulfuric acid that can
burn your skin or eyes and generate
hydrogen gas which is flammable and
explosive. Keep open flames or sparks
away from the battery.
WARNING! (Continued)
6

208 IN CASE OF EMERGENCY
JUMP STARTING PROCEDURE
Connecting The Jumper Cables

1. C onnect the positive
(
+) end of the jumper
cable to the remote positive (+)
post of the
discharged vehicle.

2. C onnect the opposite end of the positive (
+)
jumper cable to the positive (+) post of the
booster battery.
3. C onnect the negative end (
-) of the jumper
cable to the negative (-) post of the booster
battery.
4. C onnect the opposite end of the negative (
-)
jumper cable to a good engine ground.
A “ground” is an exposed metallic/
u n

painted part of the engine, frame or
chassis, such as an accessory bracket or
large bolt. The ground must be away from
the battery and fuel injection system. 5. S
tart the engine in the vehicle that has the
b
ooster battery, let the engine idle a few
minutes, and then start the engine in the
vehicle with the discharged battery.
6. Once the engine is started, follow the d
isconnecting procedure below.
WARNING!
Do not allow vehicles to touch each other as
this could establish a ground connection and
personal injury could result.
WARNING!
Failure to follow this jump starting procedure
could result in personal injury or property
damage due to battery explosion.
CAUTION!
Failure to follow these procedures could
result in damage to the charging system of
the booster vehicle or the discharged vehicle.
WARNING!
Do not connect the jumper cable to the
negative (-) post of the discharged battery.
The resulting electrical spark could cause

the battery to explode and could result in
p e

rsonal injury.

IN CASE OF EMERGENCY 209
Disconnecting The Jumper Cables

1. D isconnect the negative
(-)
jumper cable
from the remote negative (-)
post of the
vehicle with the discharged battery.

2. D isconnect the negative end (
-) of the
jumper cable from the negative (-) post of
the booster battery.
3. D isconnect the opposite end of the
p
ositive (+)
jumper cable from the
positive (+)
post of the booster battery.
4. D isconnect the positive (
+) end of the
jumper cable from the remote positive (+)
post of the discharged vehicle.
5. R einstall the protective cover over the
r
emote positive (+) battery post of the
discharged vehicle.
If frequent jump starting is required to start
your vehicle, you should have the battery and
c h

arging system inspected at an authorized
dealer.
IF YOUR ENGINE OVERHEATS
In any of the following situations, you can
reduce the potential for overheating by taking
the appropriate action.
On the highways — slow down.
In city traffic — while stopped, place the trans -
mission in NEUTRAL, but do not increase the
e n

gine idle speed while preventing vehicle
motion with the brakes. NOTE:

There are steps that you can take to slow down
an
impending overheat condition:
If your Air Conditioner (A/C) is on, turn it off.
The A/C system adds heat to the engine
cooling system and turning the A/C off can
help remove this heat.
You can also turn the temperature control to
maximum heat, the mode control to floor and
the blower control to high. This allows the
heater core to act as a supplement to the
radiator and aids in removing heat from the
engine cooling system.
CAUTION!

Accessories plugged into the vehicle power
outlets draw power from the vehicle’s battery,
even when not in use (i.e., cellular devices,
etc.). Eventually, if plugged in long enough
without engine operation, the vehicle’s battery
will discharge sufficiently to degrade battery
life and/or prevent the engine from starting.

WARNING!
You or others can be badly burned by hot
engine coolant (antifreeze) or steam from
your radiator. If you see or hear steam coming
from under the hood, do not open the hood
until the radiator has had time to cool. Never
try to open a cooling system pressure cap
when the radiator or coolant bottle is hot.
6

210 IN CASE OF EMERGENCY
2.4L ENGINE — IF EQUIPPED
On hot days, the engine oil temperature may
become too hot during sustained high-speed
driving or if towing a trailer up long grades. If
this happens, a HOTOIL message will flash in
the odometer and the vehicle speed will be
reduced to 48
mph (77 km/h) maximum until
t h

e engine oil temperature is reduced.
NOTE:
The maximum vehicle speed is reduced to
4 8

mph (77 km/h), you may reduce vehicle
s p

eed further as needed. Once the engine oil
temperature is reduced, you may continue to
drive normally.
GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector
cannot be moved out of the PARK position, you
can use the following procedure to temporarily
move the gear selector:

1. Turn the engine off.

2

. F irmly apply the parking brake.
3
. O pen the center console and remove the
g
ear selector override access cover (located
in the front lower right corner of the console
storage bin).

Gear Selector Override Access Cover

4. P ress and maintain firm pressure on the
b
rake pedal. 5. I
nsert a screwdriver or similar small tool into
t
he access port, and push and hold the
override release lever forward.

Gear Selector Override Access Cover Removal

6. M ove the gear selector to the NEUTRAL
p
osition.
7. T he vehicle may then be started in
N
EUTRAL.
8. R einstall the gear selector override access
c
over.
CAUTION!
Driving with a hot cooling system could
damage your vehicle. If the temperature
gauge reads HOT (H), pull over and stop

the vehicle. Idle the vehicle with the air
c o

nditioner turned off until the pointer drops
back into the normal range. If the pointer
remains on HOT (H), and you hear continuous
chimes, turn the engine off immediately and
call for service.

IN CASE OF EMERGENCY 211
FREEING A STUCK VEHICLE

If your vehicle becomes stuck in mud, sand, or
snow, it can often be moved using a rocking motion.
Turn the steering wheel right and left to clear the
area around the front wheels. Then, shift back and
forth between DRIVE (D) and REVERSE (R) while
gently pressing the accelerator. Use the least
amount of accelerator pedal pressure that will
maintain the rocking motion, without spinning the
wheels or racing the engine.
Push the ESC OFF switch, to place the
Electronic Stability Control (ESC)
s
y
stem in "ESC Partial Off" mode,
before rocking the vehicle. Refer to
“Electronic Brake Control System” in “Safety”
for further information. Once the vehicle has
been freed, push the ESC OFF switch again to
restore "ESC On" mode.
CAUTION!
Racing the engine or spinning the wheels may
lead to transmission overheating and failure.
Allow the engine to idle with the transmission
in NEUTRAL for at least one minute after
every five rocking-motion cycles. This will
minimize overheating and reduce the risk of
transmission failure during prolonged efforts
to free a stuck vehicle.
WARNING!
Fast spinning tires can be dangerous. Forces
generated by excessive wheel speeds may
cause damage, or even failure, of the axle
and tires. A tire could explode and injure
someone. Do not spin your vehicle's wheels
faster than 30
mph (48 km/h) or for longer
t h

an 30 seconds continuously without
stopping when you are stuck and do not let
anyone near a spinning wheel, no matter
what the speed.
CAUTION!
When “rocking” a stuck vehicle by shifting
between DRIVE and REVERSE, do not spin
the wheels faster than 15 mph (24 km/h),
o r

drivetrain damage may result.
Revving the engine or spinning the wheels
too fast may lead to transmission over -
heating and failure. It can also damage the
t i

res. Do not spin the wheels above 30 mph
( 4

8 km/h) while in gear (no transmission
s h

ifting occurring).
6

212 IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
Proper towing or lifting equipment is required to
pr

event damage to your vehicle. Use only tow
bars and other equipment designed for this
purpose, following equipment manufacturer’s
instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main
structural members of the vehicle, not to
bumpers or associated brackets. State and
local laws regarding vehicles under tow must be
observed. If you must use the accessories (wipers,
de
frosters, etc.) while being towed, the ignition
must be in the ON/RUN mode, not the ACC
mode.
If the key fob is unavailable, or the vehicle's
b a

ttery is discharged, refer to “Gear Selector
Override” in this section for instructions on
shifting the transmission out of PARK for
towing.
Towing Condition Wheel OFF The Ground FWD MODELS
Flat Tow NONEIF transmission is operable:
Ignition in ACC or ON/RUN mode
Transmission in NEUTRAL
25 mph (40 km/h) max speed
15 miles (24 km) max distance
Wheel Lift Or Dolly Tow
Rear
Front OK
Flatbed ALLBEST METHOD
CAUTION!
Do not use sling type equipment when
towing. Vehicle damage may occur.
When securing the vehicle to a flatbed
truck, do not attach to front or rear suspen-
sion components. Damage to your vehicle
m a

y result from improper towing.
Do not push or tow this vehicle with another
vehicle as damage to the bumper fascia
and transmission may result.

IN CASE OF EMERGENCY 213
FRONT-WHEEL DRIVE (FWD) MODELS
The manufacturer recommends towing your
vehicle with all four wheels OFF the ground
using a flatbed.
If flatbed equipment is not available, and the
t r

ansmission is operable, the vehicle may be
flat towed (with all four wheels on the ground)
under the following conditions:
The transmission must be in NEUTRAL.
The towing distance must not exceed
15 miles (24 km).
The towing speed must not exceed 25 mph
(4
0 km/h). If the transmission is not operable, or the
v
e

hicle must be towed faster than 25 mph
( 4

0 km/h) or farther than 15 miles (24 km), it
m u

st be towed with the front wheels OFF the
ground (using a flatbed truck, towing dolly, or
wheel lift equipment with the front wheels
raised).
TOW EYE USAGE — IF EQUIPPED
Your vehicle is equipped with a tow eye that can
be used to move a disabled vehicle.
When using a tow eye be sure to follow the “Tow
E y

e Usage Precautions” and the “Towing A
Disabled Vehicle” instructions in this section.

Tow Eye

CAUTION!
Towing faster than 25 mph (40 km/h) or
fa
rther than 15 miles (24 km) with front
w h

eels on the ground can cause severe
transmission damage. Damage from
improper towing is not covered by the New
Vehicle Limited Warranty.
6

214 IN CASE OF EMERGENCY
Tow Eye Usage Precautions

Tow Eye Warning Label
Front Tow Eye Installation
The front tow eye receptacle is located behind a
door, located on the right front bumper fascia.
To install the tow eye, open the door using the
vehicle key or a small screwdriver, and thread
the tow eye into the receptacle.
Insert the flat end of the jack handle through
th
e eye and tighten, refer to “Jacking And Tire
Changing” in this chapter for further
information. The tow eye must be fully seated to
the attaching bracket through the lower front
fascia as shown. If the tow eye is not fully
seated to the attaching bracket, the vehicle
should not be towed.

Front Tow Eye Installed

CAUTION!
The tow eye must only be used for roadside
emergencies. Use with an appropriate
device in accordance with highway code
(a rigid bar or rope) to maneuver the vehicle
i n

preparation for transport via a tow truck.
The tow eye must not be used to move the
vehicle off the road or where there are
obstacles.
Do not use the tow eyes for tow truck
hookup or highway towing.
Do not use the tow eye to free a stuck
vehicle. Refer to the “Freeing A Stuck
Vehicle” section for further information.
Please refer to the “Towing A Disabled
Vehicle” section for detailed instructions.
D a

mage to your vehicle may occur if these
guidelines are not followed.
WARNING!
Stand clear of vehicles when pulling with tow
eyes.
Do not use a chain with a tow eye. Chains
may break, causing serious injury or death.
Do not use a tow strap with a tow eye. Tow
straps may break or become disengaged,
causing serious injury or death.
Failure to follow proper tow eye usage may
cause components to break resulting in
serious injury or death.