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WARNING
The vehicle may not be driven when it is con-nected to the workshop's networks and sys-tems.
Related information
Handling system updates via Download Cen-ter (p. 559)
Scheduling service and repairs (p. 561)
Download Center
With the vehicle connected to the Internet1,updates for a number of the vehicle's systemscan be downloaded from the center display.
The Download Center app isstarted from the center displayand makes it possible to:
search for and update system software
update Sensus Navigation* map data
download, update and delete apps.
Related information
Handling system updates via Download Cen-ter (p. 559)
Download apps (p. 451)
Updating apps (p. 452)
Deleting apps (p. 452)
Internet-connected vehicle* (p. 494)
Navigating in the center display's views(p. 113)
Handling system updates viaDownload Center
Functions for Internet-connected vehicles andinfotainment can be updated via Download Cen-ter. Updates can be done one at a time or all atthe same time.
Searching for update
If an update is available, themessage New softwareupdates available will be dis-played in the center display'sstatus field.
In order for system updates to be possible, the
vehicle must have an Internet connection2.
–Go to Download Center in the center dis-play's App view.
>If no search has been performed sincethe last time the infotainment system wasstarted, a search will be initiated. Nosearch will begin if a software download isin progress.
A number in System updates showshow many updates are available. Tap todisplay a list of updates that can be instal-led in the vehicle.
1There may be a charge for transmitting data over the Internet, depending on your service plan.2There may be a charge for transmitting data over the Internet, depending on your service plan.
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NOTE
Data downloading can affect other servicessuch as transfer data, e.g. web radio. If theaffect on other services is experienced asproblematic, the download can be interrupted.Alternatively, it may be appropriate to switchoff or cancel other services.
NOTE
An update can be interrupted when the igni-tion is switched off and the vehicle is left.
However, the update does not have to becompleted before the vehicle is left as theupdate is resumed the next time the vehicle isused.
Updating all system software
–Select Install all at the bottom of the list.
To avoid displaying a list, select Install all viaSystem updates.
Updating individual system software
–Select Install to choose the software youwould like to download.
Canceling software download
–Tap the checkbox in the activity indicator thatreplaced Install when the download began.
Note that only a download can be cancelled. Aninstallation cannot be cancelled once it hasbegun.
Deactivating the background search for
software update
Automatic searching for software updates is acti-vated as the default factory setting, but the func-tion can be deactivated.
1.Tap Settings in the center display's Topview.
2.Tap SystemDownload Center.
3.Tap to deselect Auto Software Update.
Related information
Download Center (p. 559)
Internet-connected vehicle* (p. 494)
Navigating in the center display's views(p. 113)
Vehicle status
The vehicle's general status can be displayed inthe center display along with the option to
schedule service3.
The Car Status app is startedfrom the center display's Appview and has four tabs:
3Certain markets only.
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Messages - status messages
Status – checking engine oil level and
AdBlue level4
TPMS - tire inflation pressure check
Appointments - appointment information
and vehicle information3.
Related information
Handling messages saved from the instru-ment panel (p. 105)
Checking and filling engine oil (p. 570)
Tire pressure monitoring system* (p. 521)
Scheduling service and repairs (p. 561)
Sending vehicle information to the workshop(p. 562)
Navigating in the center display's views(p. 113)
Scheduling service and repairs5
This service offers a convenient way to scheduleservice and workshop appoints directly from thevehicle.
When it is time for service, and in certain cases ifthe vehicle requires repairs, a message will bedisplayed in the instrument panel and at the topof the center display. The time for service isdetermined by how much time has elapsed, thenumber of hours the engine has run, or the dis-tance driven since the last service.
To use the service
Create a Volvo ID and register it to the vehi-cle.
To select a Volvo retailer you would like tocontact, go to www.volvocars.com and log in.
To send and receive appointment informa-tion, the vehicle must be connected to the
Internet6.
Book service
Book a service request when desired or when amessage is displayed indicating that service orrepairs are needed.
1.Open the Car Status app from App view inthe center display.
2.Tap Appointments.
3.Tap Request appointment.
4.Check that your Volvo ID is correct.
5.Make sure your preferred Workshop is cor-rect.
6.In the Tap to write information to theworkshop field, you can provide details onwhat you would like performed during thevisit or other important information to yourworkshop.
4AdBlue Diesel models only.3Certain markets only.5Certain markets only.6There may be a charge for transmitting data over the Internet, depending on your service plan.
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7.Tap Send appointment request.
>You will receive an appointment sugges-
tion by email within a couple of days7.
You will also receive the same messagevia email and when you log in towww.volvocars.com.
On some markets, the message in theinstrument panel indicating that the vehi-cle requires service will go out once theappointment request has been sent.
8.Tap Cancel request if you would like tocancel your request.
The appointment request contains informationabout your vehicle that helps the workshop planfor your visit.
The retailer will send you a digital appointmentsuggestion. Information about your retailer is alsoavailable in the vehicle so that you can contactyour workshop at any time.
Accepting an appointment suggestion
When the vehicle has received an appointmentsuggestion, a message will be displayed at thetop of the center display.
1. Tap the message.
2. To accept the suggested appointment, tapAccept. Otherwise, tap Send newproposal or Decline.
For some markets, the system reminds you whenan appointment time is approaching and the navi-
gation system8 can also guide you to the work-shop at the appointed time.
Related information
Vehicle status (p. 560)
Sending vehicle information to the workshop(p. 562)
Navigating in the center display's views(p. 113)
Volvo ID (p. 26)
Internet-connected vehicle* (p. 494)
Sending vehicle information to the
workshop9
Vehicle-related information can be sent at anytime from the vehicle, e.g. if you schedule a visitto a workshop and would like to assist yourworkshop by providing additional basic informa-tion. Sending vehicle information is not the sameas scheduling service.
1.Open the Car Status app from App view inthe center display.
2.Tap Appointments.
3.Tap Send vehicle data.
>A message confirming that vehicle-relatedinformation has been sent will appear atthe top of the center display. You cancancel data transmission by tapping thecheckbox in the activity indicator.
Information is sent via the vehicle's Inter-
net connection10.
7Timespan may vary depending on market.8For vehicles with Sensus Navigation*.9Certain markets only.10There may be a charge for transmitting data over the Internet, depending on your service plan.
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Vehicle information can be accessed by anyretailer if they are provided with your vehicle iden-
tification number (VIN11).
Vehicle information contents
The most recently saved vehicle-related informa-tion will be sent (the last time the vehicle wasturned on). This includes information regarding:
service requirements
time since last service was performed
function status
fluid levels
mileage (odometer reading)
Vehicle Identification Number (VIN11)
software version
diagnostic information.
Related information
Scheduling service and repairs (p. 561)
Vehicle status (p. 560)
Navigating in the center display's views(p. 113)
Internet-connected vehicle* (p. 494)
11Vehicle Identification Number.
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Hoisting the vehicle
When hoisting the vehicle, it is important that thejack is positioned on the designated pointsunder the vehicle.
For vehicles with Leveling Control*: If the vehi-cle is equipped with pneumatic suspension, thisfeature must be turned off before the vehicle islifted onto a tow truck.
WARNING
If the vehicle is lifted on a garage jack, thejack must be placed under one of the four lift-ing points. Make sure that the vehicle is cor-rectly positioned on the jack and that it can-not slide off. Make sure the jack plate has arubber pad to help keep the vehicle stableand prevent damage. Always use axle standsor similar.
NOTE
Volvo recommends only using the jackintended for your specific vehicle model. If ajack other than that recommended by Volvo isused, follow the instructions included with theequipment.
The vehicle's ordinary jack is only intended tobe used in temporary situations for short peri-ods of time, such as when changing wheels inthe event of a flat tire. If the vehicle needs tobe lifted more frequently, or for a longerperiod of time than for a wheel change, agarage jack or hoist is recommended. Alwaysfollow the instructions for use provided withthe equipment.
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The triangles in the plastic covering indicate where the jack attachment points/lifting points (red areas) are located.
Related information
Removing a wheel (p. 528)
Jack* (p. 527)
Leveling control settings* (p. 420)
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Climate control system service
Service and repairs on the air conditioning sys-tem should only be done by an authorized work-shop.
Troubleshooting and repairs
The air conditioning system contains a fluores-cent tracer substance. Ultraviolet light is used tosearch for leaks in the system.
Volvo recommends contacting an authorizedVolvo workshop.
Vehicles with R134a refrigerant
WARNING
The air conditioning system contains therefrigerant R134a under pressure. Serviceand repairs to the system should only be doneby an authorized workshop.
Related information
Volvo's service program (p. 556)
Replacing a windshield with head-
up display*
Vehicles with a head-up display have a specialtype of windshield that meets the requirementsfor displaying projected information.
Volvo recommends contacting an authorizedVolvo workshop for assistance replacing thewindshield. The correct type of replacementwindshield must be used in order for the head-updisplay to function properly.
Related information
Head-up display* (p. 140)
Cleaning the head-up display* (p. 594)
Opening and closing the hood
To open the hood, pull the lever in the passen-ger compartment and then turn the handle underthe hood.
Opening the hood
Pull the lever near the pedals to release thehood from its fully closed position.