2017 TOYOTA HIGHLANDER HYBRID Owners Manual

6178-2. Steps to take in an emergency
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When trouble arises
HIGHLANDER_HV_U (OM48F12U)
Install the inside spare tire
cover to the outside spare tire
cover.
Confirm it is not loose after
tightening:Push and pull the tire
Try rotating
Visually check to ensure tire is
not hung on surrounding parts.
If looseness or misassembly
exists, repeat steps to .
Repeat step , any time the tire is lowered or disturbed.
Stow the jack and all tools.
■The compact spare tire (vehicles with a compact spare tire)
●The compact spare tire is identified by the label “TEMPORARY USE
ONLY” on the tire sidewall.
Use the compact spare tire temporarily, and only in an emergency.
●Make sure to check the tire inflation pressure of the compact spare tire.
(→ P. 646)
■When the compact spare tire is installed (vehicles with a compact
spare tire)
The vehicle is lower when the compact spare tire is installed compared to
when standard tires are installed.
■When using the compact spare tire (vehicles with a tire pressure
warning system)
As the compact spare tire is not equipped with a tire pressure warning
valve and transmitter, low inflation pressure of the spare tire will not be
indicated by the tire pressure warning system. Also, if you replace the
compact spare tire after the tire pressure warning light comes on, the light
remains on.
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6188-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)■
If you have a flat front tire on a road covered with snow or ice (vehi-
cles with a compact spare tire)
Install the compact spare tire on one of the rear wheels of the vehicle.
Perform the following steps and fit
tire chains to the front tires:
Replace a rear tire with the compact spare tire.
Replace the flat front tire with the tire removed from the rear of the vehi-
cle.
Fit tire chains to the front tires.
WARNING
■When using the compact spare tire (vehicles with a compact spare
tire)
●Remember that the compact spare tire provided is specifically
designed for use with your vehicle. Do not use your compact spare tire
on another vehicle.
●Do not use more than one compact spare tires simultaneously.
●Replace the compact spare tire with a standard tire as soon as possi-
ble.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-
ing operations that cause sudden engine braking.
■When the compact spare tire is attached (vehicles with a compact
spare tire)
The vehicle speed may not be correctly detected, and the following sys-
tems may not operate correctly:
■Speed limit when using the compact spare tire
Do not drive at speeds in excess of 50 mph (80 km/h) when a compact
spare tire is installed on the vehicle.
The compact spare tire is not designed for driving at high speeds. Fail-
ure to observe this precaution may lead to an accident causing death or
serious injury.
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• ABS & Brake assist
•VDIM
•TRAC
• Dynamic radar cruise control
• Pre-Collision System
• EPS • Automatic High Beam
• LDA (Lane Departure Alert with
steering control)
• Intuitive parking assist (if equipped)
• Navigation system (if equipped)

6198-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
WARNING
■Replacing a flat tire for vehicles with power back door
In cases such as when replacing tires, make sure to turn off the power
back door main switch ( →P. 133). Failure to do so may cause the back
door to operate unintentionally if the power back door switch is acciden-
tally touched, resulting in hands and fingers being caught and injured.
■After using the tools and jack
Before driving, make sure all the tools and jack are securely in place in
their storage location to reduce the po ssibility of personal injury during a
collision or sudden braking.
NOTICE
■Be careful when driving over bumps with the compact spare tire
installed on the vehicle.
The vehicle becomes lower when driving with the compact spare tire
compared to when driving with standa rd tires. Be careful when driving
over uneven road surfaces.
■Driving with tire chains and the compact spare tire
Do not fit tire chains to the compact spare tire.
Tire chains may damage the vehicle body and adversely affect driving
performance.
■When replacing the tires
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your Toyota dealer as the tire pressure
warning valve and transmitter may be damaged if not handled correctly.
■To avoid damage to the tire pressure warning valves and transmit-
ters
When a tire is repaired with liquid sealants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sealant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replace the tire pressure warning valve and
transmitter when replacing the tire. ( →P. 524)

6208-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
NOTICE
■When stowing the flat tire
●Ensure that there is no object caught between the tire and the vehicle
underbody.
●Securely tighten the spare tire clam p bolt to hold the spare wheel car-
rier by the hook.
●Stow the flat tire in the spare tire location. Failure to do so may cause
damage to the spare tire carrier. Proper storage redu ces the possibility
of injury in a collision or during sudden braking.
●Have the flat tire repaired and the spare tire replaced with it as soon as
possible.
■Proper storage of the spare tire
●Do not attempt to turn the spare tire clamp bolt without a tire on the
hoist assembly, as doing so may cause the wire cable to slip off of the
shaft inside the unit and the wire cable may not be able to be raised or
lowered. If the spare tire clamp bolt has been turned without a tire on
the hoist assembly and the wire cable cannot be raised or lowered,
contact your Toyota dealer.
●If the hoist assembly is slanted when
stowing a tire, the hoist assembly may
become stuck in the wheel opening
and the tire may not be raised prop-
erly, causing damage to the wheel or
the wire cable.

6218-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly. ( →P. 624)
● There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
● There may be a malfunction in the immobilizer system. (→P. 9 1 )
● There may be a malfunction in the steering lock system.
● The hybrid system may be malfunctioning due to an electrical prob-
lem such as electronic key battery depletion or a blown fuse. How-
ever, depending on the type of malfunction, an interim measure is
available to start the hybrid system. (→ P. 622)
One of the following may be the cause of the problem:
● The 12-volt battery may be discharged. ( →P. 626)
● The 12-volt battery terminal connections may be loose or corroded.
(→ P. 517)
If the hybrid system will not start
Reasons for the hybrid system not starting vary depending on
the situation. Check the follo wing and perform the appropriate
procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( →P. 225)
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.

6228-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( →P. 626)
● One or both of the 12-volt batter y terminals may be disconnected.
( → P. 517)
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
When the hybrid system does not start, the following steps can be
used as an interim measure to star t the hybrid system if the power
switch is functioning normally.
Do not use this starting procedure except in cases of emergency.
Set the parking brake.
Shift the shift lever to P.
Turn the power switch to ACCESSORY mode.
Press and hold the power switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer.
The interior lights and headlight s do not turn on, or the horn
does not sound.
Emergency start function
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6238-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_HV_U (OM48F12U)
Use the mechanical key (→P.
121) in order to perform the fol-
lowing operations:
Locks all the doors
Closes the windows and moon
roof
*1 (turn and hold)*2
( → P. 179, 182)
Unlocks the door
Turning the key rearward unlocks the driver’s door. Turning the key once
again within 5 seconds unlocks the other doors.
Opens the windows and moon roof*1 (turn and hold)*2
( → P. 179, 182)
*1: If equipped
*2: This setting must be customized at your Toyota dealer.
If the electronic key does not operate
properly
If communication between the electronic key and vehicle is
interrupted ( →P. 149) or the electronic key cannot be used
because the battery is depleted, the smart key system, push but-
ton start and wireless remote control cannot be used. In such
cases, the doors can be opened and the hybrid system can be
started by following the procedure below.
Locking and unlocking the doors and key linked functions
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6248-2. Steps to take in an emergency
HIGHLANDER_HV_U (OM48F12U)
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
power switch.
When the electronic key is
detected, a buzzer sounds and
the power switch will turn to ON
mode.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACCESSORY mode.
Firmly depress the brake pedal.
Check that and a message are shown on the multi-information
display.
Press the power switch.
In the event that the hybrid system still cannot be started, contact your
Toyota dealer.
Starting the hybrid system
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