2017 TOYOTA HIGHLANDER HYBRID Owners Manual

2014-1. Before driving
4
Driving
HIGHLANDER_HV_U (OM48F12U)
NOTICE
■When parking the vehicle
Always set the parking brake, and shift the shift lever to P. Failure to do so
may cause the vehicle to move or the vehicle may accelerate suddenly if
the accelerator pedal is accidentally depressed.
■ Avoiding damage to vehicle parts
● Do not turn the steering wheel fully in either direction and hold it there for
an extended period of time.
Doing so may damage the power steering motor.
● When driving over bumps in the road, drive as slowly as possible to avoid
damaging the wheels, underside of the vehicle, etc.
■ If you get a flat tire while driving
A flat or damaged tire may cause the following situations. Hold the steering
wheel firmly and gradually depress the brake pedal to slow down the vehi-
cle.
● It may be difficult to control your vehicle.
● The vehicle will make abnormal sounds or vibrations.
● The vehicle will lean abnormally.
Information on what to do in case of a flat tire ( →P. 597)
■ When encounterin g flooded roads
Do not drive on a road that has flooded after heavy rain etc. Doing so may
cause the following serious damage to the vehicle:
● Engine stalling
● Short in electrical components
● Engine damage caused by water immersion
In the event that you drive on a flooded road and the vehicle is flooded, be
sure to have your Toyota dealer check the following:
● Brake function
● Changes in quantity and quality of oil and fluid used for the engine, hybrid
transmission, rear electric motor (traction motor), etc.
● Lubricant condition for the bearings and suspension joints (where possi-
ble), and the function of all joints, bearings, etc.

2024-1. Before driving
HIGHLANDER_HV_U (OM48F12U)
Cargo capacity depends on the total weight of the occupants.
(Cargo capacity) = (Total load capacity) — (Total weight of occupants)
Steps for Determining Correct Load Limit —
(1) Locate the statement “The comb ined weight of occupants and
cargo should never exceed XXX kg or XXX lbs.” on your vehicle’s
placard.
(2) Determine the combined weight of the driver and passengers that
will be riding in your vehicle.
(3) Subtract the combined weight of the driver and passengers from
XXX kg or XXX lbs.
(4) The resulting figure equals the available amount of cargo and lug- gage load capacity.
For example, if the “ XXX” amount equals 1400 lbs. and there will be
five 150 lb passengers in your v ehicle, the amount of available
cargo and luggage load capacity is 650 lbs. (1400 − 750 (5 × 150) =
650 lbs.)
(5) Determine the combined weight of luggage and cargo being loaded on the vehicle. That weight ma y not safely exceed the available
cargo and luggage load capacity calculated in Step 4.
(6) If your vehicle will be towing a tr ailer, load from your trailer will be
transferred to your vehicle. Consult this manual to determine how
this reduces the available cargo and luggage load capacity of your
vehicle.
( → P. 207)
Cargo and luggage
Take notice of the following information about storage precau-
tions, cargo capacity and load:
Capacity and distribution

2034-1. Before driving
4
Driving
HIGHLANDER_HV_U (OM48F12U)
Cargo capacity
Total load capacity (vehicle
capacity weight) (→P. 638)
When 2 people with the combined weight of A lb. (kg) are riding in
your vehicle, which has a total lo ad capacity (vehicle capacity weight)
of B lb. (kg), the available amount of cargo and luggage load capacity
will be C lb. (kg) as follows:
B*
2 lb. (kg) - A*1 lb. (kg) = C*3 lb. (kg)
*
1: A =Weight of people
*2: B =Total load capacity
*3: C =Available cargo and luggage load
In this condition, if 3 more passen gers with the combined weight of D
lb. (kg) get on, the available carg o and luggage load will be reduced E
lb. (kg) as follows:
C lb. (kg) - D*4 lb. (kg) = E*5 lb. (kg)
*
4: D =Additional weight of people
*5: E =Available cargo and luggage load
As shown in the example above, if the number of occupants
increases, the cargo and luggage load will be reduced by an amount
that equals the increased weight due to the additional occupants. In
other words, if an increase in the number of occupants causes an
excess of the total load capacity (combined weight of occupants plus
cargo and luggage load), you must reduce the cargo and luggage on
your vehicle.
Calculation formula for your vehicle
1
2

2044-1. Before driving
HIGHLANDER_HV_U (OM48F12U)
WARNING
■Things that must not be carried in the luggage compartment
The following things may cause a fire if loaded in the luggage compart-
ment:
●Receptacles containing gasoline
●Aerosol cans
■Storage precautions
Observe the following precautions.
Failure to do so may prevent the pedals from being depressed properly,
may block the driver’s vision, or may result in items hitting the driver or
passengers, possibly causing an accident.
●Stow cargo and luggage in the luggage compartment whenever possi-
ble.
●Do not stack cargo and luggage in the luggage compartment higher
than the seatbacks.
●Do not place cargo or luggage in or on the following locations.
• At the feet of the driver
• On the front passenger or rear seats (when stacking items)
• On the instrument panel
• On the dashboard
●Secure all items in the occupant compartment.
●When you fold down the rear seats, long items should not be placed
directly behind the front seats.
●Never allow anyone to ride in the luggage compartment. It is not
designed for passengers. They should ride in their seats with their seat
belts properly fastened.

2054-1. Before driving
4
Driving
HIGHLANDER_HV_U (OM48F12U)
WARNING
■Capacity and distribution
●Do not exceed the maximum axle weight rating or the total vehicle
weight rating.
●Even if the total load of occupant’s weight and the cargo load is less
than the total load capacity, do not apply the load unevenly. Improper
loading may cause deterioration of steering or braking control which
may cause death or serious injury.
■Roof luggage carrier precautions (vehicles with roof rails)
To use the roof rails as a roof luggage carrier, you must fit the roof rails
with two or more genu ine Toyota cross rails or their equivalent.
When you load cargo on the roof luggage carrier, observe the following:
●Loading cargo on the roof luggage carrier will make the center of the
vehicle gravity higher. Avoid high speeds, sudden starts, sharp turns,
sudden braking or abrupt maneuvers, otherwise it may result in loss of
control or vehicle rollover due to failu re to operate this vehicle correctly
and result in death or serious injury.
●If driving for a long distance, on r ough roads, or at high speeds, stop
the vehicle now and then during the trip to make sure the cargo
remains in its place.
●Do not exceed 165 lb. (75 kg) cargo weight on the roof luggage carrier.
●Place the cargo so that its weight is
distributed evenly between the front
and rear axles.
●If loading long or wide cargo, never
exceed the vehicle overall length or
width. ( →P. 638)
●Before driving, make sure the cargo is
securely fastened on the roof luggage
carrier.
Cross rails
Roof rails

2064-1. Before driving
HIGHLANDER_HV_U (OM48F12U)
WARNING
■When installing cross rails (vehicles with roof rails)
Make sure the cross bars are installed securely by pushing them forward
and rearward.
Failure to do so may cause an unexpected accident.
NOTICE
■When loading cargo
Be careful not to scratch the surfac e of the moon roof or panoramic moon
roof.

2074-1. Before driving
4
Driving
HIGHLANDER_HV_U (OM48F12U)
◆Total load capacity (vehicle capacity weight): →P. 638
Total load capacity means the comb ined weight of occupants, cargo
and luggage.
◆Seating capacity: 7 or 8 occupa nts (Front 2, Rear 5 or 6)
Seating capacity means the maxi mum number of occupants whose
estimated average weight is 150 lb. (68 kg) per person.
◆TWR (Trailer Weight Rating): → P. 212, 638
TWR means the maximum gross trailer weight (trailer weight plus
its cargo weight) that your vehicle is able to tow.
◆Cargo capacity
Cargo capacity may increase or decrease depending on the weight
and the number of occupants.
■Total load capacity and seating capacity
These details are also described on the tire and loading information label.
(→ P. 532)
Vehicle load limits
Vehicle load limits include total load capacity, seating capacity,
TWR (Trailer Weight Rating) and cargo capacity.
WARNING
■Overloading the vehicle
Do not overload the vehicle.
It may not only cause damage to the tires, but also degrade steering
and braking ability, resu lting in an accident.

2084-1. Before driving
HIGHLANDER_HV_U (OM48F12U)
Contact your Toyota dealer for further information about additional
requirements such as a towing kit, etc.
Trailer towing
Your vehicle is designed primarily as a passenger-and-load-car-
rying vehicle. Towing a trailer can have an adverse impact on
handling, performance, braking, durability, and fuel consump-
tion. For your safety and the safe ty of others, you must not over-
load your vehicle or trailer. You must also ensure that you are
using appropriate towing equipmen t, that the towing equipment
has been installed correctly an d used properly, and that you
employ the requisite driving habits.
Vehicle-trailer stability and braking performance are affected by
trailer stability, brake performance and setting, trailer brakes,
the hitch and hitch systems (if equipped).
To tow a trailer safely, use extreme care and drive the vehicle in
accordance with your trailer’s characteristics and operating
conditions.
Toyota warranties do not appl y to damage or malfunction
caused by towing a trailer for commercial purposes.